25 Loan Officer jobs in Kenya

We are seeking a dynamic and results-driven
Loan Officer

to drive our group-based lending and savings initiative. Your primary duties include:

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Client Recruitment:

Actively recruiting new members to form and expand client saving groups within Kiambu County.

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Savings Management:

Managing and overseeing the mandatory savings records for all client groups.

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Loan Assessment & Appraisal:

Conducting thorough assessments and appraisals for all loan applications to determine client eligibility and risk.

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Loan Management & Follow-up:

Disbursing approved loans to groups and performing rigorous follow-up, ensuring timely repayment and successful loan recovery.

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Reporting & Issue Resolution:

Providing regular reports on loan portfolio status, group performance, and escalating any complex client or loan issues to the supervisor.

Ø 
Sales and Business Development:
Identify and prospect potential clients among small-scale business owners.

Actively engage in sales activities to achieve loan disbursement targets.

Conduct marketing campaigns and promotional activities to attract new clients.

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Client Relationship Management:
Build and maintain strong relationships with existing and potential clients.

Provide personalized financial guidance to clients and assist in the loan application process.

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Loan Origination:
Assess the creditworthiness of clients and evaluate loan applications.

Collaborate with clients to complete necessary documentation for loan processing.

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Customer Education:
Educate clients on the benefits and terms of Zidisha's loan products.

Provide financial literacy training to clients to enhance their business management skills.

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Cross-selling and Upselling:
Identify opportunities to cross-sell additional financial products or services.

Promote loyalty and encourage clients to consider other offerings as their business grows.

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Compliance:
Ensure compliance with microfinance regulations, internal policies, and ethical standards.

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Loan Repayment Monitoring:
Monitor and track the repayment status of borrowers in a timely and efficient manner.

Implement strategies to reduce delinquency and ensure adherence to repayment schedules.

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Customer Engagement:
Establish effective communication channels with borrowers to provide support and address any concerns related to loan repayments.

Educate clients on the importance of timely repayments and the impact on their creditworthiness.

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Negotiation and Resolution:
Negotiate repayment plans with clients facing financial difficulties, ensuring a fair and mutually beneficial agreement.

Collaborate with clients to resolve any outstanding issues and provide assistance in finding viable solutions.

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Documentation and Reporting:
Maintain accurate and up-to-date records of all interactions with borrowers.

Generate regular reports on collections performance and provide insights to management for continuous improvement.

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Compliance and Policy Adherence:
Ensure compliance with microfinance regulations, internal policies, and ethical standards.

Contribute to the development and enhancement of collection policies and procedures.

Ø 
Customer Relationship Management:
Build positive and professional relationships with borrowers to enhance customer loyalty.

Collect feedback from clients to contribute to the improvement of our products and services.

Ø Delivery on customer care services.

• Originate new mortgage loans by actively seeking out potential borrowers through various channels.
• Interview applicants to gather detailed financial information and understand their borrowing needs.
• Analyze credit reports, income, assets, and other financial documentation to assess borrower qualifications.
• Guide clients through the mortgage application process, explaining loan options, terms, and conditions.
• Prepare and submit complete loan packages to underwriting for review and approval.
• Ensure compliance with all federal and state lending regulations, including TRID, ECOA, and Fair Housing.
• Build and maintain strong relationships with clients, real estate agents, builders, and other referral sources.
• Stay updated on mortgage products, market trends, and regulatory changes.
• Address client inquiries and concerns promptly and professionally.
• Achieve individual and team sales targets.

• Proven experience as a Mortgage Loan Officer or in a similar sales role within the financial services industry.
• Solid understanding of mortgage lending principles, underwriting guidelines, and regulatory requirements.
• Excellent sales, negotiation, and customer service skills.
• Strong analytical and problem-solving abilities.
• Proficiency in mortgage origination software and CRM systems.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Must possess relevant licensing as required by financial regulatory bodies.
• A Bachelor's degree in Finance, Business, or a related field is preferred.

• Develop and maintain a robust pipeline of prospective clients through proactive business development efforts, networking, and referrals.
• Advise clients on suitable mortgage products based on their financial situation and needs.
• Guide clients through the entire loan application process, from initial inquiry to closing.
• Analyze clients' financial status, credit history, and property valuations to determine loan eligibility and terms.
• Prepare loan applications accurately and ensure all necessary documentation is collected.
• Stay up-to-date with changes in lending regulations, market conditions, and competitor offerings.
• Build and maintain strong relationships with real estate agents, builders, and other referral sources.
• Achieve and exceed monthly and annual loan origination targets.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Provide exceptional customer service throughout the loan lifecycle.
• Troubleshoot and resolve any issues or challenges that arise during the loan process.
• Conduct market research to identify new business opportunities.

• Proven track record of success in mortgage loan origination, with a minimum of 3-5 years of experience.
• Deep knowledge of mortgage lending products, underwriting guidelines, and relevant regulations (e.g., Know Your Customer (KYC)).
• Excellent sales, negotiation, and communication skills.
• Strong understanding of financial analysis and credit assessment.
• Demonstrated ability to build and maintain strong client relationships.
• Proficiency in mortgage origination software and CRM systems.
• High school diploma or equivalent; a Bachelor's degree in Finance, Business, or a related field is preferred.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage time effectively.
• Professional demeanor and a commitment to ethical practices.

Responsibilities:

• Evaluate loan applications and assess borrower eligibility.
• Process loan approvals and ensure timely disbursement.
• Maintain detailed customer records and follow up on repayments.
• Provide financial advisory services to clients.
• Meet and exceed individual loan sales targets.

Qualifications & Skills:

• Studied any Business Related Course
• Previous experience in loan processing or credit analysis is an added
• advantage.
• Strong numerical and analytical skills.
• Excellent customer service and interpersonal abilities.

How to Apply

Qualified candidates to send their CVs to

(indicate expected salary)

Underwriting Credit Analyst is responsible for owning the Credit Risk Analysis for Citi Corporate Clients and being responsible for the continuous monitoring of that portfolio. That includes the production of Annual Reviews, Quarterly Reviews, and the support to Ad-Hoc Transactions and Portfolio & Industry Reviews.

Key Responsibilities:

• Assess the credit and financial strength of Citi's Corporate Clients based in Sub-Saharan Africa by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors.
• Complete Credit Analysis Write-up Memos and assign internal ratings based on independent assessment and judgement completed on the due diligence of the client and industry knowledge to provide appropriate extensions of credit remaining within Risk appetite.
• Continuous monitoring of the covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to Senior Underwriters, Risk and Banking partners.
• Partnership with applicable regional and industry stakeholders in Banking and Independent Risk in the implementation of credit assessment and monitoring standards for applicable portfolios.

Knowledge/Experience:

• Demonstrable financial services experience, including 0-3 years of credit experience in Banking, Credit Risk Management or equivalent credit experience. We also encourage fresher to apply.
• Ability to understand Citi policies and procedures with the ability to execute change seamlessly.
• Intermediate analytical skills, including an understanding of key financial components like liquidity position, leverage profile with the ability to identify root causes and trends and anticipate horizon issues.

Skills/Competencies:

• Assists colleagues in identifying stretch opportunities to elevate individual and team performance.
• Interpersonal skills, with the ability to build relationships and exert influence with and without direct authority.
• Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively.
• Written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority.
• Microsoft Office (Word, Excel, and PowerPoint) skills.

Language:
English – Read, Write and Speak.

Qualifications:

• BA/BSc or higher degree in Business (MBA), or any other related subject.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Risk Management

Job Family:
Credit Decisions

Time Type:
Full time

Most Relevant Skills
Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

• Analyze financial statements, credit reports, and other relevant documents to assess borrower risk.
• Prepare comprehensive credit reports and present findings and recommendations to loan committees.
• Evaluate loan applications, ensuring compliance with internal policies and regulatory requirements.
• Monitor the performance of existing loans and identify potential risks or delinquencies.
• Develop and maintain relationships with clients to gather necessary financial information.
• Stay informed about economic trends and industry developments that may impact credit risk.
• Assist in the development and implementation of credit policies and procedures.
• Perform industry research to understand market dynamics and competitive landscapes.
• Collaborate with relationship managers to support business development efforts.
• Ensure accurate and timely data entry into credit assessment systems.

• Bachelor's degree in Finance, Economics, Accounting, or a related field.
• Minimum of 3 years of experience in credit analysis, lending, or financial risk management.
• Strong understanding of financial accounting principles and credit analysis techniques.
• Proficiency in financial modeling and data analysis.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently and manage a demanding workload.
• Familiarity with banking regulations and compliance requirements.
• Experience with credit scoring models and risk assessment tools.
• Professional certification such as CFA or equivalent is a plus.

• Conduct comprehensive financial analysis of corporate and individual borrowers, including assessment of cash flow, collateral, and character.
• Evaluate credit risk by analyzing financial statements, tax returns, business plans, and other relevant documentation.
• Prepare detailed credit reports and recommendations for loan approval or rejection.
• Monitor existing loan portfolios, identifying potential risks and ensuring compliance with loan covenants.
• Develop and maintain relationships with clients to understand their financial needs and business operations.
• Stay updated on industry trends, economic conditions, and regulatory changes affecting credit risk.
• Ensure adherence to the company's credit policies and procedures, as well as all applicable regulations.
• Collaborate with loan officers, relationship managers, and other stakeholders throughout the loan lifecycle.
• Perform industry and market analysis to assess external risk factors.
• Structure loan facilities to mitigate risk and meet client requirements.
• Communicate credit decisions and rationale clearly to relevant parties.
• Mentor junior credit analysts and provide guidance on complex cases.

• Assist in the assessment of credit applications, including gathering financial statements, credit reports, and other relevant documentation.
• Analyze borrower financial data to determine credit risk and recommend loan approval or denial.
• Prepare detailed credit reports and presentations for the credit committee.
• Monitor existing loan portfolios to identify potential credit issues and ensure compliance with loan covenants.
• Conduct industry and market research to support credit assessments.
• Assist in the review and amendment of loan agreements.
• Maintain accurate and up-to-date credit files and records.
• Learn and apply the company's credit policies and procedures.
• Collaborate with loan officers to understand client needs and business objectives.
• Support senior analysts on special projects and ad-hoc assignments.

• Bachelor's degree in Finance, Accounting, Economics, or a related business field.
• Strong understanding of financial statements (balance sheet, income statement, cash flow) and accounting principles.
• Excellent analytical and quantitative skills with a high level of accuracy.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Good written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Eagerness to learn and develop expertise in credit risk management.
• Familiarity with banking operations and credit analysis is a plus.
• Attention to detail and strong organizational skills.