3317 IT Manager jobs in Nairobi
Sales Professionals Support
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Company Description
Amara Capital Limited helps businesses craft their message, design and brand products and services, automate the marketing process, and build multiple sources of income. We specialize in creating unique brand experiences that drive engagement and growth. By integrating marketing automation and diversified income streams, we enable businesses to achieve sustainable success. Our tailored solutions ensure that each client achieves their distinct business objectives.
Role Description
This is a full-time hybrid role for a Sales Professionals Support at Amara Capital Limited. Located in Nairobi County, Kenya, the role allows for some work-from-home flexibility. The Sales Professionals Support will assist with handling customer support inquiries, maintaining customer satisfaction, providing exceptional customer service, and enhancing communication between the sales team and customers. Additionally, the role involves fostering positive interpersonal relationships and ensuring effective customer support.
Qualifications
- Strong Interpersonal Skills and Communication abilities
- Experience in Customer Support and Customer Service
- Ability to maintain high levels of Customer Satisfaction
- Proficiency in handling customer inquiries and resolving issues
- Excellent written and verbal communication skills
- Ability to work independently and in a hybrid environment
- Previous experience in a sales support role is advantageous
- Relevant academic qualifications
Human Resource and Administration Manager
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Company Description
Justin Allen Holdings Limited is an apparel and fashion company with headquarters in Hong Kong and Shanghai. The company also has branch offices in Henan, Cambodia, and Vietnam. Justin Allen is known for its dynamic approach in the fashion industry, providing opportunities for growth and expansion in various regions.
Role Description
We are seeking an experienced HR & Adm Manager/Supervisor to lead the establishment of human resources and administrative functions for our new garment manufacturing factory in Kenya (planned 1,200 headcounts). This role will focus on workforce planning, recruitment of key positions, and building local HR systems while ensuring smooth daily operations. Proficiency in English is required; Mandarin Chinese skills are a strong plus.
Key Responsibilities
Talent Acquisition & Team Building
Lead end-to-end recruitment for production, technical, and managerial roles in Kenya.
Build local talent pipelines and employer branding strategies.
HR System Development
Design HR policies compliant with Kenyan labor laws and group standards.
Establish performance management, compensation & benefits frameworks and daily operations.
Employee Relations & Culture
Resolve cross-cultural workplace issues and promote inclusive culture.
Conduct training on safety, skills, and corporate compliance.
Administrative Coordination
Oversee office/facility management, visa/work permit processes.
- Liaise with local government agencies on labor compliance.
Qualifications
- Education
: Bachelor's degree in HR Management/Business Administration. - Experience
: 5+ years in HR management, preferably in manufacturing. - Skills
: - Strong knowledge of African/Kenyan labor regulations.
- Expertise in recruitment and organizational development.
- Language
: Fluent English (written & spoken), Mandarin speaking and local native Chinese is highly preferred. - Experience in garment/textile industry recruitment.
- Previous exposure to African labor markets.
- Certification in CIPD/SHRM is a plus.
Senior Automotive Systems Engineer - ADAS Development (Remote)
Posted 8 days ago
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Responsibilities:
- Design, develop, and integrate automotive electronic systems and sub-systems, with a focus on ADAS features (e.g., adaptive cruise control, lane keeping assist, automatic emergency braking).
- Define system requirements and specifications based on customer needs and regulatory standards.
- Collaborate with hardware and software development teams to ensure seamless integration of ADAS components.
- Develop and execute test plans for system validation, including Hardware-in-the-Loop (HIL) testing and vehicle-level testing.
- Analyze test results, identify root causes of failures, and implement corrective actions.
- Troubleshoot complex system issues and provide effective solutions.
- Create and maintain detailed technical documentation, including design documents, test reports, and user manuals.
- Stay current with the latest advancements in automotive technology, ADAS features, and industry trends.
- Mentor junior engineers and contribute to the team's technical expertise.
- Participate in design reviews and provide technical leadership.
- Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field.
- Minimum of 6 years of experience in automotive systems engineering, with a strong focus on ADAS development.
- Proven experience in designing, integrating, and testing automotive electronic control units (ECUs).
- In-depth knowledge of automotive communication protocols (e.g., CAN, LIN, Automotive Ethernet).
- Familiarity with functional safety standards (e.g., ISO 26262).
- Experience with simulation tools and HIL testing platforms.
- Strong programming skills in C/C++ and/or Python.
- Excellent analytical, problem-solving, and debugging skills.
- Exceptional communication and interpersonal skills, crucial for remote collaboration.
- Ability to work independently and manage complex projects within deadlines.
Senior Instrumentation & Control Systems Engineer
Posted 9 days ago
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Key Responsibilities:
- Design, configure, and program Programmable Logic Controllers (PLCs) and Distributed Control Systems (DCS) for industrial applications.
- Specify and select instrumentation, including sensors, transmitters, control valves, and analytical equipment, based on process requirements.
- Develop Human-Machine Interface (HMI) and Supervisory Control and Data Acquisition (SCADA) systems for process visualization and control.
- Conduct remote troubleshooting and diagnostics of instrumentation and control system issues, providing timely solutions to minimize downtime.
- Develop and implement control strategies and algorithms to optimize process performance, efficiency, and safety.
- Create and maintain P&IDs (Piping and Instrumentation Diagrams), control narratives, loop diagrams, wiring schematics, and functional design specifications.
- Collaborate with process engineers, project managers, and field technicians to ensure successful project execution and system integration.
- Perform Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) remotely where feasible.
- Stay current with advancements in automation technology, industry standards, and best practices.
- Provide technical guidance and mentorship to junior engineers and technicians.
Qualifications:
- Bachelor's degree in Electrical Engineering, Chemical Engineering, Mechanical Engineering, or a related field.
- Minimum of 7 years of experience in instrumentation and control systems engineering within an industrial environment (e.g., Oil & Gas, Chemical Processing, Manufacturing, Power Generation).
- Proven expertise in programming and troubleshooting various PLC platforms (e.g., Siemens, Rockwell Automation, Schneider Electric) and DCS systems.
- Strong knowledge of industrial communication protocols (e.g., Modbus, Profibus, Ethernet/IP).
- Experience with SCADA/HMI software packages (e.g., Wonderware, Ignition, FactoryTalk View).
- Proficiency in reading and interpreting P&IDs, electrical schematics, and control logic diagrams.
- Excellent analytical, problem-solving, and diagnostic skills.
- Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage multiple tasks in a remote setting.
- Experience with process safety management (PSM) and SIL (Safety Integrity Level) assessments is a plus.
This is an exceptional opportunity to contribute to critical industrial automation projects from a remote location. Join a forward-thinking team dedicated to innovation and operational excellence. While the role is remote, individuals with connections to **Mlolongo, Machakos, KE** are encouraged to apply, though all qualified global applicants are welcome.
Remote Air Traffic Control Systems Engineer
Posted 12 days ago
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Responsibilities:
- Design, develop, and test new features and functionalities for air traffic control (ATC) systems.
- Analyze system requirements and translate them into technical specifications and designs.
- Integrate complex software and hardware components within the ATC environment.
- Perform system performance monitoring, troubleshooting, and root cause analysis of issues.
- Develop and maintain technical documentation, including design documents, user manuals, and test procedures.
- Collaborate with cross-functional teams, including software developers, hardware engineers, and operational specialists, in a remote setting.
- Ensure all system designs and implementations comply with relevant aviation regulations and safety standards (e.g., FAA, EASA).
- Participate in system upgrades, maintenance, and lifecycle management activities.
- Conduct feasibility studies and evaluate new technologies for potential application in ATC systems.
- Provide technical support and expertise to operational teams and clients.
- Contribute to the continuous improvement of engineering processes and methodologies.
- Stay current with advancements in air traffic management technology and aviation safety.
Qualifications:
- Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Aerospace Engineering, or a related field.
- Minimum of 6 years of experience in systems engineering, with a focus on air traffic control or related aviation systems.
- Proven experience with the design, development, and integration of complex real-time systems.
- In-depth knowledge of ATC principles, technologies, and operational procedures.
- Familiarity with relevant aviation standards and regulations.
- Strong programming skills in languages such as C++, Java, or Python are highly desirable.
- Experience with simulation and modeling tools.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication and collaboration skills, with the ability to work effectively in a distributed remote team.
- Ability to work independently and manage multiple projects simultaneously.
- Candidates must be eligible to work remotely and meet any applicable security clearance requirements.
This is a fully remote position, offering the flexibility to work from your preferred location. Our client is dedicated to advancing aviation safety and efficiency through cutting-edge technology. Join our client and contribute to shaping the future of air traffic management.
Network Management Associate
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Job Overview:
Kofa is seeking a Battery Network Management Associate to join our operations team. This role is central to ensuring that our growing battery network remains reliable, efficient, and customer-focused while supporting the development of AI-driven automation and next-generation energy solutions.
Key Responsibilities:
Network Operations Management
- Operate and oversee Kofa's Network Operations Centre (NOC) to support 24/7 (shift schedule) real-time network decision-making.
- Monitor and optimize the performance of battery swap stations to maximize availability, reliability, and customer satisfaction.
- Coordinate with field associates and engineers to troubleshoot and prevent faults, ensuring safety and continuity of operations.
- Respond rapidly to operational events and alarms, initiating corrective action and safety protocols where necessary.
Data-Driven Optimization
- Conduct advanced analysis to identify efficiency improvements and operational risks.
- Collaborate with Product, Engineering, and Data Science teams to integrate automation and AI into NOC workflows.
- Produce actionable insights through structured reporting (daily, weekly, and quarterly) to guide network optimization and executive decision-making.
Risk and Capacity Management
- Implement strategies to balance customer experience, operational resilience, and commercial efficiency.
- Forecast and manage network demand, and recommend data-driven interventions.
- Support cost control initiatives while ensuring Service Level Agreements (SLAs) are consistently met.
Customer-Centric Operations
- Ensure every interaction with Kofa's network is seamless, safe, and reliable.
- Optimize battery allocation and dispatch across the network at the lowest possible cost without compromising service quality.
- Collaborate cross-functionally with Sales, Marketing, and Finance to translate operational insights into customer value and business growth.
Emergency Response Coordination
- Act as the first line of response for triggering emergency protocols, coordinating evacuations, and liaising with emergency services.
Qualifications and Skills:
Education:
- Bachelor's degree in Engineering, Mathematics, Computer Science, or related field from a leading institution.
Experience:
- 2+ years experience in high-intensity operational environments such as a Network Operations Centre, trading desk, logistics control centre, or equivalent.
- Demonstrated ability to make data-driven commercial decisions under pressure.
Skills:
- Strong analytical and problem-solving abilities, with advanced proficiency in Excel.
- Experience with SQL, Python, or other programming languages is highly desirable.
- Familiarity with data science techniques, BI platforms, and statistical analysis is an advantage.
- Detail-oriented with strong organizational skills.
- Adaptable, driven, and capable of thriving in a fast-paced, dynamic environment.
- Effective communicator with leadership potential and a collaborative mindset.
What We Offer:
- Opportunity to be part of a mission-driven, high growth company shaping the future of clean energy in Africa.
- A dynamic, collaborative, and entrepreneurial work environment.
- Competitive salary and benefits package.
- Professional development opportunities and career growth potential.
- Exposure to cutting-edge technologies in IoT, data platforms, and AI-enabled operations.
Kofa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remote Lead Field Service Engineer - Critical Systems
Posted 18 days ago
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Responsibilities:
- Provide expert technical support for the installation, commissioning, maintenance, and repair of complex machinery.
- Lead and mentor a team of field service engineers, ensuring high-quality service delivery.
- Develop and execute comprehensive preventive maintenance plans.
- Diagnose and resolve intricate technical issues in a timely and efficient manner.
- Conduct client training on system operation, maintenance, and troubleshooting.
- Manage on-site service operations, including resource allocation and scheduling.
- Document all service activities, repairs, and client interactions accurately.
- Collaborate with the engineering department to relay customer feedback and contribute to product improvements.
- Ensure adherence to all safety regulations and company policies during on-site operations.
- Maintain a high level of customer satisfaction through proactive communication and expert technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 6 years of hands-on experience in field service engineering, with a focus on industrial machinery or complex systems.
- Proven experience in leading or supervising technical teams.
- Strong diagnostic and troubleshooting skills for electromechanical and automation systems.
- Excellent understanding of hydraulic, pneumatic, and electrical control systems.
- Proficiency in reading and interpreting technical schematics and blueprints.
- Exceptional communication, interpersonal, and customer service skills.
- Willingness to travel extensively to client sites as required.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote and field setting.
- Familiarity with remote diagnostic tools and platforms is a plus.
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Job Description
Company Description
TechRon Limited, a dynamic ICT company based in Kenya, is focused on leveraging emerging technologies to enhance operational efficiency and increase productivity. By addressing market challenges, we drive innovation to empower businesses with competitive advantages, fostering sustainable development. Our commitment is to create a thriving ecosystem and promote sustainable business growth.
Role Description
This is a full-time on-site role for a Network Administrator located in Nairobi County, Kenya. The Network Administrator will be responsible for managing and maintaining the company's network infrastructure, performing system administration tasks, ensuring network security, and troubleshooting network issues. Additionally, the role involves providing technical support to users and ensuring the smooth operation of all network systems.
Qualifications
- Network Administration and Network Security skills
- System Administration and Troubleshooting skills
- Technical Support skills
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Relevant certifications such as CCNA, CompTIA Network+, or equivalent are a plus
Systems & Infrastructure Manager (Healthcare IT)
Posted today
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Molars Dental Practice Ltd, a trusted name in general, cosmetic, and pediatric dentistry, provides expert and compassionate dental care in Nairobi and Mombasa, Kenya. With over 10 years of experience, we offer advanced dental technology to deliver safe and lasting results in services such as dental implants, teeth whitening, root canal treatment, and braces. Patients are welcomed into a modern and comfortable space designed to make every visit stress-free. At Molars, we specialize in complex dental referrals and personalized care, ensuring every smile lasts a lifetime.
Purpose of the Role
The Systems & Infrastructure Manager (Healthcare IT) will be responsible for designing, implementing, and managing the organization's technology infrastructure to ensure reliable, secure, and scalable systems across multiple branches. This includes overseeing hybrid server environments, ERP systems, clinical and administrative applications, network operations, and IT security.
Key Responsibilities
Infrastructure & Systems Management
- Manage and optimize hybrid server environments (on-premise and cloud) to support business continuity and growth
- Ensure smooth performance, upgrades, and integrations of the customized ERP system that supports 5+ dental hospital branches.
- Oversee deployment, monitoring, backup, and disaster recovery processes across the IT landscape.
- Support administrators and end-users with system configurations, troubleshooting, and process optimization.
- Maintain firmware updates, security patches, and system health across all hardware and software platforms.
- Collaborate with clinical and administrative teams to ensure IT services align with operational needs.
Technology Strategy & Projects
- Define and implement IT strategy in alignment with the organization's growth and digital transformation goals.
- Lead infrastructure modernization initiatives, including cloud adoption, security upgrades, and ERP enhancements.
- Oversee implementation of new IT projects, ensuring they are completed on time, within scope, and budget.
- Drive continuous improvement of IT processes, tools, and service delivery.
Cybersecurity & Data Protection
- Implement and enforce cybersecurity measures including access control, encryption, and firewall policies.
- Monitor systems for vulnerabilities, manage risk, and ensure compliance with healthcare data protection standards.
- Conduct regular system audits and lead incident response when necessary.
Vendor & Asset Management
- Manage relationships with third-party IT vendors, service providers, and ERP partners.
- Evaluate vendor solutions, negotiate contracts, and ensure high-quality service delivery.
- Oversee IT asset lifecycle management, including procurement, inventory, and disposal.
Team Leadership & Support
- Lead and mentor a small IT team including system administrators, programmers, and interns.
- Promote knowledge-sharing, upskilling, and cross-training to build resilience and efficiency within the IT team.
- Foster a culture of accountability, continuous learning, and innovation.
Reporting & Financials
- Develop and manage IT budgets, ensuring cost-effective procurement and value for money.
- Track and report key performance metrics including system uptime, incident resolution, and project delivery.
- Provide periodic updates to leadership on IT strategy, risks, and progress.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 5+ years of progressive IT experience, with at least 3 years in a senior technical role.
- Proven experience managing IT infrastructure (on-premises + cloud).
- Hands-on expertise with ERP systems (preferably healthcare-related/customized solutions).
- Strong knowledge of server administration, networking, firmware management, and cybersecurity practices.
- Familiarity with clinical or hospital IT environments is a strong advantage.
- Demonstrated ability to lead IT projects from planning to completion.
- Excellent communication, problem-solving, and leadership skills.
Why Join Us
- Be part of a fast-growing healthcare provider with ambitious plans to scale across the region.
- Lead transformative IT initiatives that directly impact patient care and service delivery.
- Work in a collaborative, customer-centric culture that values innovation, professionalism, and continuous learning.
Senior Remote Field Service Engineer - Automation Systems
Posted 16 days ago
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Responsibilities:
- Provide expert remote technical support for the installation, commissioning, and maintenance of industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Conduct in-depth remote diagnostics using advanced troubleshooting techniques and proprietary software tools to identify and resolve system malfunctions and performance issues.
- Collaborate closely with on-site customer technicians and engineers, providing clear instructions, guidance, and support via phone, video conferencing, and remote access tools.
- Develop and implement preventive and predictive maintenance plans to minimize downtime and maximize equipment lifespan.
- Analyze system performance data to identify trends, potential failures, and opportunities for optimization.
- Create and maintain comprehensive technical documentation, including service reports, troubleshooting guides, and knowledge base articles.
- Assist in the training of customer personnel on the operation and maintenance of automation equipment.
- Participate in on-call rotations to provide emergency technical support as needed.
- Liaise with the engineering and product development teams to provide feedback on product performance and suggest improvements.
- Ensure compliance with all safety regulations and company policies during remote interactions and when guiding on-site activities.
- Manage and prioritize multiple support requests simultaneously, ensuring timely resolution of critical issues.
- Contribute to the continuous improvement of remote support processes and tools.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- A minimum of 7 years of experience in field service engineering, with a strong focus on industrial automation systems.
- Demonstrated expertise in troubleshooting and supporting PLCs (e.g., Siemens, Rockwell), HMIs, industrial robotics (e.g., Fanuc, KUKA), and SCADA systems.
- Proficiency with diagnostic software, networking protocols (e.g., Ethernet/IP, Profinet), and various control system architectures.
- Excellent analytical and problem-solving skills, with the ability to think critically and systematically under pressure.
- Exceptional communication and interpersonal skills, with the ability to explain complex technical information clearly and effectively to diverse audiences in a remote context.
- Proven ability to work independently, manage time effectively, and prioritize tasks in a remote work environment.
- Experience with CAD software and electrical schematics is advantageous.
- Willingness to travel occasionally for complex on-site interventions or training, if required by project scope (though the primary focus is remote).
- A proactive attitude towards learning and staying updated with emerging automation technologies.