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Showing 188 Hotel Staff jobs in Ruiru

Remote Hospitality and Tourism Consultant

01000 Thika, Central KES7000 Daily WhatJobs Direct

Posted 1 day ago

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Job Description

contractor
Our client is seeking an experienced and visionary Remote Hospitality and Tourism Consultant to advise on strategic development and operational excellence within the sector. This fully remote position allows you to leverage your expertise from any location, providing critical insights and recommendations to businesses in the hospitality and tourism industry. You will play a key role in shaping innovative solutions and driving growth for our clients. We are dedicated to a productive and collaborative remote working model.

Responsibilities:
  • Conduct comprehensive market research and analysis within the hospitality and tourism sectors.
  • Develop strategic business plans and operational models for hotels, resorts, and tourism enterprises.
  • Advise on service standards, customer experience enhancement, and operational efficiency.
  • Identify opportunities for market expansion, product development, and revenue generation.
  • Provide guidance on marketing strategies, branding, and digital presence.
  • Assist clients in navigating industry regulations and sustainability practices.
  • Develop and deliver presentations and reports to clients and stakeholders.
  • Foster strong client relationships and provide ongoing support and guidance.
  • Analyze financial performance and recommend cost-saving measures or investment opportunities.
  • Stay updated on global tourism trends, consumer behavior, and technological advancements.
Qualifications:
  • Bachelor's or Master's degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • Extensive experience (7+ years) in the hospitality and tourism industry, with a proven track record of success.
  • Deep understanding of hotel operations, travel trends, and market dynamics.
  • Strong analytical, strategic planning, and problem-solving skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to conduct thorough research and develop data-driven recommendations.
  • Proficiency in relevant software and tools for analysis and reporting.
  • Demonstrated ability to work independently and manage client projects remotely.
  • A passion for innovation and a commitment to driving positive change in the industry.
  • Flexibility to adapt to diverse client needs and project scopes.
This remote consultancy role requires a self-starter with excellent project management skills. You will be an integral part of our virtual network of experts, contributing to the advancement of the tourism and hospitality sector. While this role is performed remotely, it is administratively associated with Thika, Kiambu, KE .
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Lead Hospitality & Tourism Digital Marketing Manager

90117 Mumbuni KES80000 Annually WhatJobs Direct

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full-time
Our client is seeking a creative and experienced Lead Hospitality & Tourism Digital Marketing Manager to drive online visibility and engagement for a dynamic portfolio of properties and services, all managed remotely. This role is pivotal in developing and executing comprehensive digital marketing strategies to attract and retain customers in the competitive hospitality and tourism sectors. You will be responsible for overseeing all aspects of digital marketing, including SEO, SEM, social media marketing, email marketing, content creation, and website management. Your duties will encompass developing engaging marketing campaigns, analyzing campaign performance, and optimizing strategies to maximize ROI. A key focus will be on leveraging data analytics to understand customer behavior, identify market trends, and personalize marketing efforts. You will lead a team of digital marketing specialists, providing guidance, mentorship, and performance feedback in a remote setting. This position demands a deep understanding of the hospitality and tourism industry, combined with extensive expertise in digital marketing tools and platforms. Proven experience with marketing automation software, content management systems (CMS), and analytics tools like Google Analytics is essential. Exceptional communication, project management, and team leadership skills are required to effectively manage remote collaboration and drive campaign success. The ideal candidate will possess a strong portfolio showcasing successful digital marketing initiatives within the hospitality or tourism sector. A passion for travel and customer experience, coupled with a commitment to innovation in a remote-first environment, will be highly valued. This is an exciting opportunity to shape the brand narrative, drive bookings, and enhance the guest experience through innovative digital strategies. You will be instrumental in expanding our reach and strengthening our market position. Experience in influencer marketing and managing online reputation is highly beneficial. The ability to adapt to evolving digital landscapes and emerging technologies is critical for success.
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Senior Hospitality & Tourism Market Analyst

01000 Thika, Central KES110000 Annually WhatJobs Direct

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Job Description

full-time
A prominent organization in the Hospitality & Tourism sector is seeking a Senior Hospitality & Tourism Market Analyst for a fully remote position. You will be instrumental in researching and analyzing market trends, consumer behavior, and competitive landscapes to inform strategic decisions for our client's diverse portfolio of hospitality and tourism offerings. Responsibilities include gathering and interpreting data from various sources, conducting feasibility studies for new ventures, and developing comprehensive reports and presentations. You will identify emerging market opportunities, assess risks, and provide actionable insights to optimize marketing strategies, service delivery, and product development. The ideal candidate will possess a deep understanding of the hospitality and tourism industry, strong quantitative and qualitative research skills, and proficiency in data analysis tools. Excellent written and verbal communication skills are crucial for presenting findings to stakeholders. Experience with forecasting models and competitive intelligence gathering is highly desirable. This role offers a fantastic opportunity to contribute to the growth and innovation within the sector, supporting businesses in and around Thika, Kiambu, KE , and other key tourist destinations, all while working remotely. We are looking for a strategic thinker with a passion for travel and hospitality, and a proven ability to translate complex data into clear, impactful recommendations.
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Remote Hospitality and Tourism Business Development Manager

01000 Thika, Central KES130000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a dynamic player in the hospitality and tourism sector, is seeking an ambitious and results-oriented Remote Business Development Manager to spearhead growth initiatives. This is a fully remote opportunity that allows you to leverage your expertise in market analysis, partnership building, and strategic sales from anywhere. You will be responsible for identifying new business opportunities, developing strategic alliances with hotels, tour operators, travel agencies, and related businesses, and driving revenue growth within the hospitality and tourism markets. Your duties will include conducting market research to identify emerging trends and customer needs, creating and presenting compelling business proposals, negotiating contracts, and managing client relationships to ensure long-term partnerships. The ideal candidate will have a proven track record in business development, sales, or a related role within the hospitality or travel industry. A deep understanding of the tourism landscape, booking systems, and customer engagement strategies is crucial. You should be adept at utilizing digital tools for lead generation, communication, and CRM management. Excellent interpersonal, negotiation, and presentation skills are essential, as is the ability to think creatively and strategically to overcome market challenges. This role requires a highly motivated self-starter with a strong entrepreneurial spirit, capable of working autonomously and achieving ambitious targets in a remote setting. If you are passionate about the hospitality and tourism industry and eager to drive business expansion through strategic partnerships and innovative approaches, we encourage you to apply.

Key Responsibilities:
  • Identify and pursue new business opportunities within the hospitality and tourism sector.
  • Develop and nurture strategic partnerships with key industry stakeholders.
  • Drive revenue growth through sales initiatives and client acquisition.
  • Conduct market research and competitor analysis.
  • Create and deliver persuasive business proposals and presentations.
  • Negotiate and finalize contracts with new clients and partners.
  • Manage and maintain strong relationships with existing clients.
  • Develop and implement effective sales strategies.
  • Stay updated on industry trends and market dynamics.
  • Report on business development activities and performance metrics.

Qualifications:
  • Proven experience in business development, sales, or a similar role within hospitality or tourism.
  • Strong understanding of the hospitality and travel industry landscape.
  • Excellent negotiation, communication, and interpersonal skills.
  • Demonstrated ability to identify and close new business opportunities.
  • Proficiency in CRM software and sales tools.
  • Ability to work independently and manage a remote sales pipeline effectively.
  • Strategic thinking and strong analytical skills.
  • Bachelor's degree in Business, Marketing, Hospitality Management, or a related field.
  • A results-oriented mindset with a passion for driving growth.
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Remote Hospitality & Tourism Business Development Manager

90102 Mumbuni KES220000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking a dynamic and results-driven Hospitality & Tourism Business Development Manager to join their fully remote team. This role is integral to expanding our client's reach and revenue streams within the hospitality and tourism sectors. You will be responsible for identifying new business opportunities, building strategic partnerships, and developing innovative service offerings. The ideal candidate possesses extensive industry knowledge, exceptional networking skills, and a proven track record of driving growth in a competitive market, all while excelling in a remote work environment.

Key Responsibilities:
  • Identify and pursue new business opportunities within the hospitality and tourism sectors, both domestically and internationally.
  • Develop and execute strategic plans to achieve sales targets and expand the company's market share.
  • Build and maintain strong relationships with key stakeholders, including hotels, travel agencies, tour operators, and government tourism bodies.
  • Negotiate and close partnership agreements, service contracts, and other business deals.
  • Analyze market trends, competitor activities, and customer needs to inform business development strategies.
  • Develop and present compelling business proposals and presentations to prospective clients and partners.
  • Collaborate with marketing and product development teams to create new service offerings that meet market demands.
  • Represent the company at industry conferences, trade shows, and networking events (virtually or in-person as needed).
  • Manage a pipeline of potential deals and provide regular updates on business development activities.
  • Contribute to the overall strategic direction of the company within the hospitality and tourism domains.
  • This is a 100% remote position , requiring excellent self-motivation, proactive communication, and the ability to conduct market research and build relationships virtually.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field; MBA or Master's degree is a plus.
  • Minimum of 6 years of experience in business development, sales, or strategic partnerships within the hospitality and tourism industry.
  • Proven track record of successfully generating new business and exceeding revenue targets.
  • Extensive network of contacts within the hospitality and tourism sectors.
  • Strong understanding of market dynamics, travel trends, and customer behavior.
  • Exceptional negotiation, communication, presentation, and interpersonal skills.
  • Proficiency in CRM software (e.g., Salesforce) and other sales/business development tools.
  • Ability to work independently, manage time effectively, and travel as required for specific opportunities.
  • Strategic thinking and strong analytical abilities.
  • Experience in developing and launching new products or services is advantageous.
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Remote Hospitality & Tourism Operations Consultant

70120 Abothuguchi West KES300000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

contractor
Our client, a growing consultancy firm focused on enhancing guest experiences and operational efficiency in the hospitality and tourism sector, is seeking a highly skilled Remote Hospitality & Tourism Operations Consultant. This is a fully remote role where you will advise businesses on best practices, service standards, and innovative strategies to elevate their offerings. You will leverage your expertise to analyze operations, identify areas for improvement, and develop actionable recommendations for hotels, resorts, and tourism-related businesses.

Responsibilities:
  • Conduct comprehensive assessments of current hospitality and tourism operations, identifying strengths and weaknesses.
  • Develop customized operational strategies and improvement plans for clients in areas such as service delivery, revenue management, and guest satisfaction.
  • Advise on best practices in front-of-house and back-of-house operations.
  • Analyze market trends and competitor activities to provide strategic insights.
  • Develop and implement training programs for staff to enhance service quality and operational efficiency.
  • Assist clients in optimizing their online presence and digital marketing strategies.
  • Provide recommendations on technology adoption to improve operational workflows.
  • Help clients enhance their guest experience and build customer loyalty programs.
  • Prepare detailed reports and presentations outlining findings and proposed solutions.
  • Collaborate effectively with clients and internal teams in a remote setting.
  • Stay current with industry innovations and emerging trends in hospitality and tourism.
  • Assist with the implementation of recommendations and monitor their effectiveness.
  • Contribute to the firm's knowledge base and thought leadership in the industry.

Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 7 years of progressive experience in the hospitality and tourism industry, with a strong understanding of operations.
  • Proven experience in consulting or advisory roles, delivering strategic recommendations.
  • In-depth knowledge of hotel operations, F&B management, customer service, and revenue management principles.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly.
  • Proficiency in using various software and tools for analysis and reporting.
  • Ability to work independently, manage multiple client projects, and meet deadlines in a remote environment.
  • Strong client relationship management skills.
  • A passion for delivering exceptional guest experiences and driving business success.
  • Experience with online travel agencies (OTAs) and property management systems (PMS) is beneficial.
This is an excellent opportunity for an experienced hospitality professional to apply their expertise remotely and make a significant impact on businesses within the travel and tourism sector. If you are a strategic thinker passionate about service excellence, we invite you to explore this role.
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Remote Senior Revenue Manager - Hospitality & Tourism

01000 Thika, Central KES2700000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a prominent player in the hospitality and tourism sector, is seeking an experienced and data-driven Senior Revenue Manager to oversee revenue optimization strategies on a fully remote basis. This critical role requires a strategic thinker with a deep understanding of the hospitality industry, pricing dynamics, and demand forecasting. The successful candidate will be responsible for maximizing revenue and profitability across various properties by implementing sophisticated pricing and inventory management strategies. You will analyze market trends, competitor activities, and historical data to forecast demand and identify opportunities for revenue growth. Your responsibilities will include developing dynamic pricing models, managing room inventory, and collaborating with sales, marketing, and operations teams to ensure cohesive strategy execution. This role demands strong analytical skills, proficiency with revenue management systems, and the ability to translate data insights into actionable recommendations. You will also be tasked with preparing regular performance reports and presenting findings to senior management. As this is a remote-first position, exceptional self-motivation, organizational skills, and excellent communication capabilities are essential for coordinating efforts and influencing stakeholders from a virtual setting. We are seeking a proactive individual who is passionate about driving financial success in the hospitality sector and committed to delivering exceptional results. This is a unique opportunity to contribute to the financial success of our client's hospitality ventures, impacting properties and services related to the Thika, Kiambu, KE region and beyond, from anywhere in Kenya.

Responsibilities:
  • Develop and implement comprehensive revenue management strategies to maximize room revenue and profitability.
  • Analyze market data, competitor pricing, and demand trends to optimize pricing and inventory.
  • Manage room inventory and distribution channels to ensure optimal yield.
  • Conduct daily revenue meetings and collaborate with sales, marketing, and operations teams.
  • Forecast demand accurately and recommend adjustments to strategy as needed.
  • Develop and maintain detailed revenue management reports and dashboards.
  • Identify new revenue opportunities and implement strategies to capture them.
  • Stay current with industry best practices and emerging revenue management technologies.
  • Ensure effective implementation of pricing and promotional activities.
Qualifications:
  • Minimum of 6 years of experience in revenue management, specifically within the hospitality industry.
  • Proven track record of successfully increasing revenue and profitability.
  • In-depth knowledge of revenue management systems (RMS) and hotel property management systems (PMS).
  • Strong analytical, quantitative, and problem-solving skills.
  • Excellent understanding of pricing strategies, demand forecasting, and distribution channels.
  • Exceptional communication and presentation skills, vital for remote collaboration.
  • Ability to work independently and manage time effectively in a remote environment.
  • Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
  • Experience in the Kenyan hospitality market is a significant plus.
This is a fully remote role, allowing you to influence revenue strategies for our client, with a strategic focus on the Thika, Kiambu, KE area, from your chosen location.
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Senior Hospitality & Tourism Operations Manager

00200 Abothuguchi West KES180000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a leading innovator in the hospitality and tourism sector, is seeking a strategic and experienced Senior Hospitality & Tourism Operations Manager to join their fully remote management team. This role is critical for optimizing operational efficiency, enhancing guest experiences, and driving revenue growth across a portfolio of properties and services. You will be responsible for developing and implementing operational strategies, managing budgets, and ensuring service excellence.

Key Responsibilities:
  • Develop and implement best-in-class operational strategies and procedures for hospitality and tourism services.
  • Oversee daily operations, ensuring seamless service delivery and adherence to quality standards.
  • Manage budgets, P&L statements, and financial performance for various operational units.
  • Lead and mentor remote operational teams, fostering a culture of service excellence and continuous improvement.
  • Analyze operational data to identify areas for improvement, cost savings, and revenue enhancement.
  • Develop and maintain strong relationships with suppliers, partners, and stakeholders.
  • Ensure compliance with all relevant health, safety, and licensing regulations.
  • Implement innovative solutions to enhance guest satisfaction and loyalty.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Stay current with industry trends, market demands, and emerging technologies in hospitality and tourism.

This is a fully remote position, requiring exceptional leadership, communication, and organizational skills. The ideal candidate will possess a deep understanding of the hospitality and tourism industry, with a proven track record in managing complex operations. Strong analytical and problem-solving abilities are essential, as is the capacity to make data-driven decisions. You must be adept at motivating and leading a distributed team and driving operational excellence from a distance. Proactive problem-solving and a commitment to delivering outstanding guest experiences are key.

Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hospitality and/or tourism operations management.
  • Demonstrated experience in P&L management and budget control.
  • Proven ability to lead and motivate remote teams.
  • Strong understanding of customer service principles and operational best practices.
  • Excellent analytical, decision-making, and problem-solving skills.
  • Proficiency in using operational management software and remote collaboration tools.
  • Strong communication, interpersonal, and negotiation skills.
  • Adaptability and resilience in managing diverse operational challenges.

Join a forward-thinking company that values innovation and offers the flexibility of a remote work environment. If you are a seasoned Operations Manager passionate about delivering exceptional guest experiences and driving business success in the hospitality and tourism sector, we encourage you to apply.
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