What Jobs are available for Hotel Staff in Kenya?
Showing 1022 Hotel Staff jobs in Kenya
Director of Remote Hospitality Operations (Hospitality & Tourism)
Posted 2 days ago
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Job Description
Our client, a leading hospitality and tourism group, is seeking a visionary Director of Remote Hospitality Operations to lead and innovate our distributed service delivery model. This is a fully remote leadership position, requiring you to manage operational excellence across multiple locations and service lines without being tied to a physical office. You will be responsible for developing and implementing strategies that enhance guest experiences, optimize operational efficiency, and drive revenue growth across our diverse portfolio. The ideal candidate will possess extensive experience in hospitality management, a strong understanding of service design, and a proven ability to lead and inspire teams remotely. Your focus will be on leveraging technology and data to create seamless, high-quality guest journeys and maintain our reputation for excellence.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategic operational plans for a distributed hospitality and tourism portfolio.
- Oversee all aspects of remote operations, ensuring consistent delivery of high-quality services and guest experiences.
- Implement innovative strategies to enhance guest satisfaction, loyalty, and online reputation.
- Manage budgets, control costs, and drive revenue growth across all operational units.
- Lead, mentor, and develop a geographically dispersed team of operational managers and staff.
- Utilize data analytics and performance metrics to identify areas for improvement and implement corrective actions.
- Collaborate with marketing, sales, and technology teams to align operational strategies with business goals.
- Ensure compliance with all industry regulations, safety standards, and best practices.
- Drive the adoption of new technologies and digital tools to enhance operational efficiency and guest engagement.
- Develop and implement standardized operating procedures (SOPs) for remote service delivery.
- Foster a culture of continuous improvement, innovation, and exceptional service delivery.
- Represent the company in strategic discussions with partners, investors, and industry stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or advanced degree preferred.
- Minimum of 10 years of progressive experience in the hospitality and tourism industry, with at least 5 years in senior leadership roles.
- Demonstrated success in managing multi-site operations and driving operational excellence.
- Proven experience in developing and implementing remote operational strategies.
- Exceptional leadership, strategic thinking, and problem-solving skills.
- Strong financial acumen, including budgeting, P&L management, and performance analysis.
- Expertise in leveraging technology and data to optimize operations and enhance guest experiences.
- Excellent communication, presentation, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic, and remote work environment.
- A deep understanding of current trends and future directions in hospitality and tourism.
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Remote Hospitality and Tourism Consultant
Posted 2 days ago
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Job Description
Our client is seeking an experienced and visionary Remote Hospitality and Tourism Consultant to advise on strategic development and operational excellence within the sector. This fully remote position allows you to leverage your expertise from any location, providing critical insights and recommendations to businesses in the hospitality and tourism industry. You will play a key role in shaping innovative solutions and driving growth for our clients. We are dedicated to a productive and collaborative remote working model.
Responsibilities:
Responsibilities:
- Conduct comprehensive market research and analysis within the hospitality and tourism sectors.
- Develop strategic business plans and operational models for hotels, resorts, and tourism enterprises.
- Advise on service standards, customer experience enhancement, and operational efficiency.
- Identify opportunities for market expansion, product development, and revenue generation.
- Provide guidance on marketing strategies, branding, and digital presence.
- Assist clients in navigating industry regulations and sustainability practices.
- Develop and deliver presentations and reports to clients and stakeholders.
- Foster strong client relationships and provide ongoing support and guidance.
- Analyze financial performance and recommend cost-saving measures or investment opportunities.
- Stay updated on global tourism trends, consumer behavior, and technological advancements.
- Bachelor's or Master's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Extensive experience (7+ years) in the hospitality and tourism industry, with a proven track record of success.
- Deep understanding of hotel operations, travel trends, and market dynamics.
- Strong analytical, strategic planning, and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to conduct thorough research and develop data-driven recommendations.
- Proficiency in relevant software and tools for analysis and reporting.
- Demonstrated ability to work independently and manage client projects remotely.
- A passion for innovation and a commitment to driving positive change in the industry.
- Flexibility to adapt to diverse client needs and project scopes.
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Remote Hospitality & Tourism Consultant
Posted 2 days ago
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Job Description
Our client is seeking a dynamic and experienced Remote Hospitality & Tourism Consultant to provide strategic guidance and support to their diverse portfolio of properties and services. This is a fully remote position requiring deep expertise in the hospitality and tourism sectors. You will be responsible for analyzing market trends, identifying growth opportunities, and developing strategic recommendations for clients. This includes advising on operational efficiency, guest experience enhancement, marketing strategies, and revenue management. Your role will involve conducting virtual site inspections (through submitted media and data), client interviews, and detailed data analysis to inform your advice. You will develop comprehensive business plans, operational manuals, and training programs, delivered digitally. The ideal candidate will have a proven track record of success in hotel management, tourism development, or a related field, with significant experience in consulting. Exceptional analytical, problem-solving, and presentation skills are essential. You must be adept at communicating complex ideas clearly and persuasively to clients through virtual channels. Experience with various hospitality software and booking platforms is advantageous. This role demands a high degree of self-motivation, excellent time management, and the ability to work independently in a remote setting. You will be expected to build and maintain strong client relationships, understand their unique challenges, and deliver actionable solutions. Your insights will directly impact the success and profitability of our client's hospitality ventures. We are looking for a forward-thinking individual who can adapt to the rapidly changing landscape of the travel industry and provide innovative, sustainable solutions. This is an excellent opportunity to leverage your extensive knowledge and experience to shape the future of hospitality and tourism businesses from the comfort of your home office.
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2
Remote Hospitality & Tourism Experience Designer
Posted 2 days ago
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Job Description
Our client is seeking a creative and visionary Remote Hospitality & Tourism Experience Designer to craft exceptional guest journeys. This is a fully remote position, allowing you to shape unforgettable travel experiences from anywhere. You will be responsible for conceptualizing, developing, and refining unique hospitality and tourism offerings that captivate and delight customers. This involves in-depth market research, trend analysis, and understanding target audience preferences to create innovative service packages, destination experiences, and promotional campaigns. You will collaborate virtually with marketing, operations, and client teams to translate ideas into tangible offerings. Key responsibilities include designing unique itineraries, curating local experiences, and developing engaging content to promote these offerings. You will also contribute to the development of online booking platforms and user interfaces to ensure a seamless customer experience from initial inquiry to post-trip feedback. The ideal candidate possesses a deep understanding of the hospitality and tourism industry, exceptional creativity, and strong storytelling abilities. Excellent communication, project management, and digital collaboration skills are vital for success in this remote role. You should be adept at visual presentation and able to articulate complex concepts clearly. A passion for travel, a keen eye for detail, and a commitment to delivering outstanding customer value are essential. This role is based in **Eldoret, Uasin Gishu, KE**, but requires all duties to be performed remotely.
Responsibilities:
Responsibilities:
- Design and develop innovative hospitality and tourism experiences for target markets.
- Conduct market research and trend analysis to identify opportunities for unique offerings.
- Create compelling itineraries and package proposals for clients and partners.
- Develop engaging promotional content, including descriptions, visuals, and marketing copy.
- Collaborate remotely with operations, marketing, and sales teams.
- Curate authentic local experiences and partnerships.
- Contribute to the design and improvement of online booking platforms and user interfaces.
- Gather and analyze customer feedback to enhance future offerings.
- Stay abreast of global trends in hospitality, tourism, and experiential travel.
- Ensure all designed experiences align with brand values and quality standards.
- Develop strategies to enhance customer satisfaction and loyalty.
- Present design concepts and proposals effectively to stakeholders.
- Bachelor's degree in Hospitality Management, Tourism, Marketing, Design, or a related field.
- Minimum of 3-5 years of experience in hospitality, tourism, or experience design.
- Proven ability to conceptualize and develop creative travel and hospitality offerings.
- Strong understanding of customer journey mapping and user experience principles.
- Excellent research, analytical, and presentation skills.
- Proficiency in digital collaboration tools and presentation software.
- Creative mindset with a passion for storytelling and sensory experiences.
- Strong communication and interpersonal skills for remote collaboration.
- Ability to work independently and manage multiple projects effectively.
- A deep understanding of global travel trends and cultural nuances.
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3
Director of Luxury Hospitality & Tourism
Posted 2 days ago
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Job Description
Our client, a premier operator in the hospitality and tourism sector, is seeking an experienced and passionate Director of Luxury Hospitality & Tourism to lead their strategic initiatives. This role is fully remote, offering the flexibility to drive innovation and excellence in service from anywhere. You will be responsible for developing and overseeing high-end guest experiences, implementing operational standards that define luxury, and driving the growth and reputation of the brand. Key responsibilities include crafting unique travel itineraries, ensuring impeccable service delivery across all touchpoints, and managing relationships with luxury partners and stakeholders. The ideal candidate will possess a deep understanding of the luxury travel market, exceptional customer service acumen, and a proven ability to manage diverse teams in a high-stakes environment. Extensive experience in luxury hotel management, tour operations, or a related field is essential. You should have a strong network within the luxury tourism industry and a keen eye for detail. This role requires excellent leadership, communication, and strategic planning skills, with the ability to anticipate and exceed the expectations of discerning clientele. You will be instrumental in shaping marketing strategies, developing new offerings, and ensuring brand consistency. The ability to innovate and adapt to evolving travel trends while upholding the highest standards of quality and exclusivity is paramount. This is an exciting opportunity to make a significant impact on the luxury travel landscape, contributing to unforgettable experiences for discerning travelers, with a focus on destinations including the vibrant coast around Malindi, Kilifi, KE .
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4
Remote Hospitality & Tourism Strategist
Posted 2 days ago
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Job Description
Our client is seeking a creative and strategic Remote Hospitality & Tourism Strategist to drive innovation and growth within their organization. This is a fully remote position, providing an excellent opportunity for a dynamic professional to shape the future of the hospitality and tourism sectors from anywhere. You will be responsible for developing and implementing cutting-edge strategies to enhance guest experiences, optimize operational efficiency, and expand market reach. This includes conducting market research, identifying emerging trends, and proposing new service offerings or product developments. Key responsibilities involve analyzing performance data, developing marketing and branding initiatives, and forging strategic partnerships with industry stakeholders. You will work closely with various teams to ensure cohesive implementation of strategies across different touchpoints. The role requires strong analytical and problem-solving skills, as well as exceptional communication and presentation abilities. You should be adept at leveraging digital platforms and social media to engage with target audiences and promote brand visibility. The ideal candidate will possess a deep understanding of the hospitality and tourism landscape, with a proven track record in strategic planning and business development. Experience in digital marketing, customer relationship management (CRM), and data analysis is highly desirable. This position offers a unique chance to influence the direction of the industry while enjoying the autonomy and flexibility of a remote role. If you are a forward-thinking individual with a passion for creating exceptional travel and hospitality experiences, we want to hear from you. The role is associated with our client's presence in Ongata Rongai, Kajiado, KE , but is a fully remote position.
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5
Events Coordinator - Hospitality & Tourism
Posted 2 days ago
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Job Description
Our client, a renowned hospitality venue, is looking for a vibrant and meticulous Events Coordinator to manage and execute a wide range of events. This role is based on-site at our beautiful location and is critical to delivering exceptional experiences for clients and guests. You will be responsible for all aspects of event planning, from initial concept development and client liaison to seamless on-site execution and post-event follow-up.
Key responsibilities include:
Key responsibilities include:
- Consulting with clients to understand their event needs, objectives, and budget.
- Developing creative event concepts and detailed proposals.
- Managing all aspects of event logistics, including venue setup, catering, audiovisual requirements, entertainment, and staffing.
- Coordinating with vendors, suppliers, and internal departments to ensure smooth event operations.
- Creating detailed event timelines and run sheets, ensuring adherence to schedules.
- Conducting site inspections and walkthroughs with clients and key stakeholders.
- Overseeing on-site event execution, managing staff, and troubleshooting any issues that arise.
- Ensuring high standards of service and guest satisfaction throughout the event.
- Managing event budgets and processing invoices and payments.
- Gathering post-event feedback from clients and attendees.
- Maintaining strong relationships with clients and fostering repeat business.
- Staying informed about industry trends and best practices in event management.
- Ensuring compliance with health, safety, and security regulations.
- Assisting with marketing efforts related to events.
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Remote Hospitality and Tourism Strategist
Posted 2 days ago
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Job Description
Our client is seeking a visionary and experienced Remote Hospitality and Tourism Strategist to lead the development and implementation of innovative strategies within the dynamic hospitality and tourism sectors. This fully remote role is crucial for driving growth, enhancing customer experiences, and ensuring competitive positioning in the global market. The ideal candidate will possess a deep understanding of industry trends, market dynamics, and best practices in hospitality management and tourism development. You will be responsible for analyzing market opportunities, developing strategic initiatives, and collaborating with stakeholders to execute plans effectively. This position requires strong analytical, communication, and strategic planning skills, along with the ability to work independently and lead initiatives remotely. Responsibilities:
- Develop and implement comprehensive strategies for the hospitality and tourism sectors, focusing on market growth and customer engagement.
- Conduct in-depth market research and competitive analysis to identify emerging trends and opportunities.
- Analyze current business operations and identify areas for improvement in service delivery and efficiency.
- Formulate strategic recommendations for product development, service innovation, and marketing initiatives.
- Collaborate with internal teams and external partners to drive the execution of strategic plans.
- Develop and manage key performance indicators (KPIs) to measure the success of strategic initiatives.
- Create compelling business cases and proposals for new projects and investments.
- Build and maintain strong relationships with industry stakeholders, suppliers, and government agencies.
- Prepare reports and presentations on market insights, strategic recommendations, and performance analysis.
- Stay abreast of global hospitality and tourism trends, regulations, and technological advancements.
- Identify and assess potential risks and challenges associated with strategic plans and develop mitigation strategies.
- Champion a customer-centric approach throughout all strategic developments.
- Master's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
- Proven experience in strategic planning, business development, or consulting within the hospitality and tourism industry.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and market trends.
- Excellent understanding of market dynamics, customer behavior, and operational best practices in hospitality and tourism.
- Demonstrated ability to develop and implement successful strategic initiatives.
- Exceptional written and verbal communication, presentation, and interpersonal skills.
- Proficiency in market research tools and business analysis software.
- Ability to work independently, manage multiple projects, and lead initiatives effectively in a remote setting.
- Strong project management and organizational skills.
- Experience in international tourism development is a significant asset.
- A passion for travel, culture, and creating exceptional guest experiences.
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7
Director of Global Hospitality & Tourism Strategy
Posted 2 days ago
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Job Description
Our client is seeking a visionary and dynamic Director of Global Hospitality & Tourism Strategy to lead the expansion and enhancement of their offerings. This is a fully remote, senior leadership position focused on shaping the future of their presence in the hospitality and tourism sector worldwide. The ideal candidate will possess a deep understanding of global travel trends, consumer preferences, and operational best practices within the industry. You will be responsible for developing and implementing strategic initiatives that drive revenue growth, improve guest experiences, and ensure sustainable business practices across all operations. This role demands exceptional strategic thinking, strong leadership capabilities, and a proven track record in managing complex, geographically diverse hospitality portfolios. The ability to collaborate effectively with cross-functional teams, drive innovation, and adapt to evolving market demands is essential. This is an unparalleled opportunity to make a significant impact on a global scale from a remote work environment.
Key Responsibilities:
Key Responsibilities:
- Develop and execute a comprehensive global strategy for the hospitality and tourism business.
- Identify and evaluate new market opportunities and potential expansion areas.
- Drive innovation in guest services, product development, and operational efficiency.
- Analyze market trends, competitor activities, and customer feedback to inform strategic decisions.
- Collaborate with regional management teams to ensure alignment and successful implementation of strategies.
- Develop and manage relationships with key industry partners, suppliers, and stakeholders.
- Oversee the development and implementation of sustainability initiatives within the hospitality operations.
- Set performance benchmarks and monitor key metrics to drive business growth and profitability.
- Lead and mentor a global, remote team, fostering a culture of excellence and continuous improvement.
- Represent the company at international industry conferences and events.
- Ensure compliance with all relevant regulations and quality standards across all operations.
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8
Remote Hospitality & Tourism Strategy Consultant
Posted 2 days ago
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Job Description
We are actively recruiting a strategic and innovative Remote Hospitality & Tourism Strategy Consultant to join Our client's forward-thinking team. This role is entirely remote, allowing you to leverage your expertise from any location. You will be instrumental in developing and implementing cutting-edge strategies to enhance guest experiences, optimize operational efficiency, and drive revenue growth within the hospitality and tourism sector. The ideal candidate will possess a deep understanding of market dynamics, consumer trends, and best practices in the industry. Responsibilities include conducting comprehensive market research, analyzing competitor strategies, and identifying opportunities for differentiation and expansion. You will work closely with stakeholders to craft tailored solutions, develop business plans, and guide the implementation of new initiatives. This role requires exceptional analytical, communication, and presentation skills. You will be expected to develop creative solutions to complex challenges, such as improving customer loyalty programs, enhancing online presence, and streamlining booking processes. The ability to work independently, manage multiple projects, and deliver high-quality results on time is essential. This is a fantastic opportunity for a seasoned professional to make a tangible impact on the success of Our client's ventures in the hospitality and tourism space. You will contribute to the strategic direction of various properties and destinations, advising on branding, marketing, and service delivery. The successful candidate will be a thought leader, capable of anticipating future industry shifts and translating them into actionable strategies. Your insights will be crucial in navigating the post-pandemic landscape and capitalizing on emerging trends. We seek a candidate with a passion for travel and hospitality, coupled with a rigorous business acumen, ready to shape the future of guest engagement and operational excellence in a globally connected, remote-first environment.
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