3 Hotel Staff jobs in Nakuru
Remote Hotel Operations Manager
20100 Mwembe
KES180000 Annually
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Posted today
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Job Description
Our client is seeking a highly motivated and experienced Hotel Operations Manager to oversee our properties remotely. This is a fully remote position requiring strong leadership, strategic planning, and exceptional operational oversight from a distance. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and profitability across our portfolio. Your duties will include developing and implementing operational policies and procedures, managing budgets, and optimizing resource allocation. You will work closely with on-site management teams, providing guidance and support to ensure seamless service delivery in departments such as front office, housekeeping, F&B, and maintenance. Performance monitoring, staff training and development, and inventory management will be key areas of focus. The ideal candidate will possess a deep understanding of the hospitality industry, excellent problem-solving abilities, and a proven track record of managing multiple locations effectively. Strong analytical skills for reviewing financial reports, occupancy rates, and customer feedback are essential. You will also be responsible for implementing and maintaining quality control measures and ensuring compliance with health and safety regulations. This role demands excellent communication and interpersonal skills to foster a positive work environment and build strong relationships with stakeholders, including owners, guests, and vendors. Join a forward-thinking company and drive excellence in hospitality from anywhere.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategic plans to optimize hotel operations and guest experiences.
- Oversee daily operations across all departments, ensuring efficiency and adherence to standards.
- Manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Monitor key performance indicators (KPIs) such as occupancy rates, RevPAR, and guest satisfaction scores.
- Implement and maintain high standards of service quality, cleanliness, and safety.
- Lead and mentor on-site management teams, providing ongoing training and development.
- Conduct regular performance reviews and implement performance improvement plans.
- Manage vendor relationships and ensure timely procurement of supplies and services.
- Analyze financial reports, identify trends, and implement corrective actions to improve profitability.
- Ensure compliance with all local regulations, licensing, and health and safety standards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in an operations management role.
- Demonstrated success in managing hotel operations remotely or across multiple properties.
- Strong financial acumen and experience with hotel budgeting and forecasting.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and hotel operational software.
- Ability to analyze data, identify operational issues, and implement effective solutions.
- Proven ability to manage and motivate teams in a distributed environment.
- Strong problem-solving skills and ability to make sound decisions under pressure.
This advertiser has chosen not to accept applicants from your region.
0
Remote Hotel Operations Manager
20100 Mwembe
KES190000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent hospitality provider, is seeking a dynamic and experienced Remote Hotel Operations Manager to oversee the strategic direction and day-to-day management of their properties from a remote capacity. This fully remote role requires a deep understanding of the hospitality industry, exceptional leadership skills, and a commitment to delivering outstanding guest experiences and operational excellence.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to maximize revenue, control costs, and enhance guest satisfaction.
- Oversee all hotel departments, including front desk, housekeeping, F&B, and maintenance, ensuring seamless integration and efficiency.
- Manage operational budgets, forecasts, and financial reporting.
- Lead and motivate hotel staff, fostering a positive work environment and promoting professional development.
- Ensure adherence to all quality standards, health and safety regulations, and brand guidelines.
- Monitor guest feedback and implement strategies to address concerns and improve service delivery.
- Develop and maintain strong relationships with vendors, suppliers, and local community stakeholders.
- Implement and manage property management systems (PMS) and other operational technologies.
- Conduct regular performance reviews and provide constructive feedback to department heads.
- Oversee staffing levels and scheduling to meet operational demands.
- Develop and execute marketing and sales strategies to drive bookings and occupancy rates.
- Manage inventory and procurement processes for hotel supplies and amenities.
- Ensure the upkeep and maintenance of hotel facilities and equipment.
- Stay abreast of industry trends and competitor activities to maintain a competitive edge.
- Analyze operational data to identify trends, opportunities for improvement, and areas of concern.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of success in managing hotel profitability and guest satisfaction.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and revenue management.
- Strong leadership, communication, and interpersonal skills.
- Proficiency with property management systems (PMS) and hotel booking engines.
- Excellent financial acumen and budgeting skills.
- Ability to analyze data and make informed operational decisions.
- Strong problem-solving and decision-making abilities.
- Experience in developing and implementing operational strategies.
- Ability to motivate and manage a diverse team effectively.
- Must be adaptable and thrive in a remote work environment.
- Passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
1
Senior Remote Hotel Revenue Manager
20100 Mwembe
KES220000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a results-oriented and analytically skilled Senior Remote Hotel Revenue Manager to drive revenue maximization for a portfolio of properties. This fully remote position requires a deep understanding of revenue management principles, forecasting techniques, and market analysis to optimize pricing, inventory, and distribution strategies. You will be responsible for increasing occupancy and average daily rates (ADR) by leveraging data and market insights to make informed decisions.
Responsibilities:
Qualifications:
This role is based in Nakuru, Nakuru, KE and is a fully remote opportunity.
Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize room revenue and profitability.
- Analyze market trends, competitor activities, and historical data to forecast demand accurately.
- Set optimal pricing strategies across all distribution channels, including online travel agencies (OTAs), direct bookings, and wholesale markets.
- Manage inventory controls and pricing strategies to ensure optimal market penetration and revenue capture.
- Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
- Monitor key performance indicators (KPIs) such as RevPAR, ADR, occupancy, and market share.
- Prepare regular reports and presentations on revenue performance and market insights for senior management.
- Identify opportunities for incremental revenue through upselling, cross-selling, and new product offerings.
- Implement and manage yield management initiatives to adapt to changing market conditions.
- Utilize revenue management systems (RMS) and other analytical tools effectively.
- Conduct regular business reviews with property management to discuss performance and strategic adjustments.
- Stay updated on industry best practices and emerging technologies in revenue management.
- Provide guidance and training to junior revenue analysts or team members if applicable.
- Analyze the effectiveness of promotional campaigns and pricing adjustments.
- Develop long-term revenue strategies based on market segmentation and customer behavior.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 6 years of experience in hotel revenue management, with a proven track record of driving revenue growth.
- Strong analytical and quantitative skills, with proficiency in data analysis and interpretation.
- Expertise in using revenue management systems (e.g., IDeaS, Duetto) and hotel property management systems (PMS).
- Excellent understanding of distribution channels and online marketing strategies.
- Strong financial acumen and understanding of hotel financial statements.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to work independently in a remote setting and manage multiple priorities effectively.
- Proactive approach to problem-solving and strategic decision-making.
- Experience in a remote or distributed work environment is highly preferred.
- Knowledge of international markets and luxury hotel segments is a plus.
This role is based in Nakuru, Nakuru, KE and is a fully remote opportunity.
This advertiser has chosen not to accept applicants from your region.
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