17 Health Policy jobs in Nairobi

Job description:

Purpose of Job

The Associate Director, Regional Policy Lead (AD RPL) is the key VP3 representative in Sub-Saharan Africa Region (a "region") and is responsible for the prioritisation, design and delivery of the Bank's policy agenda in that region, as well as the Bank's economic and political assessment of that region. The role is located in one of the Bank's Resident Office in Nairobi, Kenya.

Accountabilities & Responsibilities

• Orchestrate the prioritisation of policy engagements in their region, in consultation with the Head of RO, Country Management, the Director, Regional Policy and Strategy and the thematic and sectoral VP3 (PSD and CSD) and Banking teams. This includes responsibility for the preparation of policy compacts for each county of operation in their region, prepared on the basis of Country Strategies.
• Oversee the portfolio of active policy engagements, using the tools of the policy database, briefings for senior management and the policy compacts.
• Contribute to the preparation of the Country Strategies for each country of operation in the relevant region, taking responsibility for working with Banking country management to design an overall narrative and agenda.
• Actively contribute to the respective regional management team through the regional management meetings and otherwise.
• Lead the regional team of VP3 staff, assuring good utilisation of scarce resources, in collaboration with policy delivery teams in HQ and Country Management.
• Manage the cooperation between the PSD and CSD specialist teams and the Regional Policy and Strategy team in the region, ensuring effective sharing of information and coordination while avoiding duplication; with cooperation based on the principles that sector expertise and responsibility for a defining a sectoral agenda lies with PSD and CSD, while prioritisation, integration of multiple policy themes and local stakeholder management is the responsibility of the AD, RPL and regional team.
• Coordinate the preparation of updates to other Bank counterparts on economic and political developments in the relevant region, overseeing and supporting in particular the work of the political counsellor and regional economist allocated to that region, including working with the relevant political counsellor and the Deputy Director, Political Affairs, to deliver periodic Article 1 assessments for each country in the relevant region.
• Support the career development of regional VP3 staff through coaching through personal development plans.
• Ensure an optimal mix of policy and advisory offerings for large banking transactions, using synergies with the Bank's investments to maximise transition impact. During implementation, ensuring joined-up delivery of TCs including but not limited to OpsCom submissions for large projects, specifically in the public sector.
• Support Country Management in their dialogue with country authorities, specifically on policy matters (Overall responsibility for dialogue with country authorities lies with Country Management).
• Support RO and sector Banking teams in delivery of their core objectives, including the identification, origination, review, structuring and implementation of investments. In that context the Policy Lead has  a particular focus on linked policy dialogue, both upstream and transaction-specific with the goal of maximising the transition impact of the Bank's interventions.

Qualifications & Skills / Experience & Knowledge

• Advanced degree in economics or related field from a leading university, or equivalent professional experience;
• Strong knowledge of economic and policy issues facing transition economies and emerging markets;
• Extensive relevant postgraduate professional experience, preferably in an international organization, government agency, think tank or other policy environment;
• Experience with policy delivery on emerging market economies, in particular, on countries of operation of the EBRD;
• Demonstrated capacity to deliver sectoral reforms.
• Familiarity with emerging market investments would be an advantage.
• Knowledge in one or more sector policy areas and project experience would be a major plus;
• Excellent personal skills;
• Excellent communication and writing skills;
• Experience in team management;
• Fluency written and spoken English. Fluency in one or more of the languages of the relevant region would be an advantage.
• Ability to plan and organise work unsupervised;
• Ability to work under pressure and meet tight deadlines;
• Good organisational and multi-tasking skills;
• Ability to operate in a multicultural environment and build effective working relationships with internal/external clients and colleagues.

Please be advised internal applicants are only eligible to apply once the probation period in your current role has been passed.

Please note that CCTs and applicants working directly for a Board office can only apply for jobs advertised via the external website.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

We offer:

We believe that hard work deserves great rewards. We offer competitive base salaries and annual performance-based bonuses. Permanent staff can enjoy addition benefits such as medical insurance, generous and flexible annual leave options, retirement benefits, reduced gym membership rates and staff discounts at a wide array of retailers.

We recognise the challenges of working far from home, so if you move from another country to take up a post with us, we'll help by providing ongoing assistance and relocation allowance.

About Turaco
It is urgent to find a way to insure those who are not currently insured. Turaco's mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubling the global number of insured individuals.

Turaco is a rapidly growing financial services start-up in Africa, introducing a new model for health and risk financing targeted at emerging customers. We provide subscription-based insurance for the mass market, bundled with everyday transactions that people are already engaging in. We collaborate with business partners to deliver affordable insurance products that truly enhance people's lives. At Turaco, we prioritise simplicity, communication, and transparency while striving to transform how insurance operates. We are in the claims paying business.

Turaco values diversity and inclusion in the workplace. We're building a team where our differences enhance and strengthen us. We strictly prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in February 2019, Turaco has attracted a cumulative total of 3 million end users. We are experiencing rapid growth and are looking for team members who can evolve alongside us. To learn more, visit

About The Role
Policy administration is a key revenue driver for Turaco. This role sits within the Insurance Operations Division and is responsible for ensuring accurate customer policy management, generating and analyzing reports, billing, and coordinating insurance administration processes. The position requires strong attention to detail, analytical ability, and effective stakeholder engagement to deliver efficient and compliant service.

Roles & Responsibilities

• Receive, review, and validate customer data submitted by partners, ensuring completeness and accuracy.
• Communicate data discrepancies to partners through the Partnerships team and provide timely support in resolving issues.
• Upload validated policy data onto the internal CRM (TACO), maintaining data integrity and compliance with turnaround times.
• Maintain and update the Policy Administration Turnaround Time (TAT) tracker for monthly reporting.
• Send renewal notices to clients and advise on policy changes, where applicable.
• Generate and analyze data for partners, underwriters, and internal management reporting.
• Create monthly billing reports, generate debit notes, and coordinate with the Finance team for review, approval, and payment.
• Update and maintain the Revenue Management tracker to ensure the accurate capture of billed and collected premiums, commissions, and fees.
• Ensure underwriters remit commissions and fees within agreed turnaround times.
• Design and implement improved data analysis methods to strengthen insurance operations reporting.
• Support audits and compliance reviews by preparing accurate policy administration and billing records.
• Address client enquiries and feedback within the timelines stipulated in the service charter and/or SLAs.

Key Qualifications

• Live Turaco's values – Push boundaries, Work with excellence, and Profound respect for the individual.
• Bachelor's degree in business, Marketing, Microinsurance, Entrepreneurship, or a related field.
• Minimum of 2 years' experience in microinsurance or insurance operations, with demonstrated expertise in policy administration/underwriting and reporting.
• Advanced proficiency in Microsoft Excel (mandatory), including use of formulas, pivot tables, and data analysis tools.
• Strong analytical and reporting skills.
• Excellent attention to detail and organizational skills.
• Strong communication and stakeholder management abilities.
• Strong track record of working in a fast-paced environment.
• Familiarity with insurance operations systems (CRM platforms) is an added advantage.

Our Company Culture
Our company values inform the culture we have built at Turaco. Our work pushes boundaries, we appreciate the value of being excellent at work, and have profound respect for the individual. If these words describe you, join us

Total Compensation & Benefits
Turaco provides a competitive salary that matches your experience. Additionally, we offer a range of benefits, including stock options and healthcare, all within a supportive company culture where you can thrive and build strong relationships.

• Develop, implement, and evaluate comprehensive infection control policies and procedures.
• Conduct regular risk assessments to identify potential sources of infection and implement preventative measures.
• Monitor compliance with infection control guidelines and regulations (e.g., WHO, CDC, local health authorities).
• Investigate and manage outbreaks of infectious diseases, providing guidance and support.
• Oversee sterilization and disinfection processes for medical equipment and facilities.
• Develop and deliver training programs on infection prevention for healthcare professionals.
• Collect, analyze, and interpret surveillance data on healthcare-associated infections (HAIs).
• Collaborate with healthcare providers, administrators, and public health officials to promote best practices.
• Stay current with the latest research, trends, and technologies in infection control and epidemiology.
• Advise on facility design and renovation projects to ensure optimal infection control measures.
• Lead and mentor a team of infection control practitioners, fostering a culture of continuous improvement.
• Prepare detailed reports on infection control activities and outcomes for management.

• Master's degree in Public Health, Microbiology, Nursing, or a related healthcare field.
• Minimum of 7 years of experience in infection control and epidemiology, with at least 3 years in a leadership or supervisory role.
• Certification in Infection Control (CIC) or equivalent is strongly preferred.
• In-depth knowledge of infectious diseases, transmission routes, and antimicrobial resistance.
• Proficiency in data analysis, surveillance techniques, and statistical software.
• Excellent understanding of healthcare regulations and accreditation standards.
• Strong leadership, organizational, and problem-solving skills.
• Exceptional written and verbal communication skills, with the ability to effectively train and present to diverse audiences.
• Experience working in a remote or distributed team environment is an asset.
• Ability to work independently and manage multiple projects simultaneously.
• Commitment to maintaining patient and staff safety.

• Develop, implement, and evaluate comprehensive infection prevention and control programs.
• Conduct risk assessments and implement strategies to minimize the transmission of infectious agents.
• Lead surveillance activities for healthcare-associated infections (HAIs) and antibiotic-resistant organisms.
• Investigate and manage outbreaks of infectious diseases.
• Provide expert consultation and education to healthcare personnel on infection control principles and practices.
• Ensure compliance with relevant national and international infection control guidelines and regulations.
• Develop and update infection control policies and procedures.
• Collaborate with environmental services and facilities management to ensure a safe and hygienic environment.
• Monitor and report on key infection control metrics.
• Stay current with the latest research and advancements in infection prevention and control.

• Master's degree in Public Health, Nursing, Microbiology, Epidemiology, or a related field.
• Advanced certification in Infection Control (e.g., CIC) is highly preferred.
• Minimum of 6 years of experience in infection prevention and control, preferably in a healthcare setting.
• In-depth knowledge of infectious diseases, epidemiology, and infection control strategies.
• Proficiency in data analysis and surveillance methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Strong leadership and change management abilities.
• Ability to work independently and manage multiple priorities effectively in a remote environment.
• Familiarity with relevant regulatory requirements and accreditation standards.

• Assess existing sanitation facilities and hygiene practices in various settings.
• Develop and implement evidence-based sanitation and hygiene programs and protocols.
• Conduct training sessions and workshops on best hygiene practices for diverse audiences.
• Provide technical guidance and support on waste management and sanitation solutions.
• Monitor and evaluate the effectiveness of implemented sanitation and hygiene initiatives.
• Collaborate with community leaders, public health officials, and stakeholders to promote awareness and adoption of hygiene standards.
• Research and stay updated on emerging trends and technologies in sanitation and public health.
• Develop educational materials, guidelines, and reports related to sanitation and hygiene.
• Advise on water, sanitation, and hygiene (WASH) policies and best practices.
• Contribute to proposal development for new sanitation and hygiene projects.
• Ensure culturally appropriate and sensitive approaches to hygiene promotion.

• Bachelor's degree in Public Health, Environmental Health, Sanitation Engineering, or a related field. Master's degree is a plus.
• Minimum of 4 years of experience in sanitation, hygiene promotion, or public health programs.
• Strong knowledge of sanitation principles, waste management, and hygiene behavior change communication.
• Experience in developing and delivering training programs.
• Familiarity with relevant national and international standards and guidelines for WASH.
• Excellent analytical, problem-solving, and research skills.
• Outstanding communication, presentation, and interpersonal skills.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Proficiency in data collection, analysis, and reporting.
• Experience working in diverse community settings is highly desirable.

• Develop, implement, and evaluate comprehensive infection control policies and procedures.
• Conduct risk assessments and develop strategies to mitigate infection transmission.
• Monitor surveillance data for HAIs and identify trends and outbreaks.
• Provide education and training to healthcare personnel on infection prevention principles and practices.
• Advise on appropriate use of personal protective equipment (PPE) and sterilization techniques.
• Investigate outbreaks and recommend control measures.
• Collaborate with healthcare teams to ensure adherence to infection control guidelines.
• Stay current with the latest research, guidelines, and regulations in infection control.
• Participate in accreditation surveys and ensure compliance.
• Prepare reports and present findings to relevant stakeholders.
• Lead remote consultations and provide expert guidance to facilities.

• Master's degree in Public Health, Epidemiology, Microbiology, Nursing, or a related field.
• Minimum of 7 years of experience in infection prevention and control in a healthcare setting.
• Certification in Infection Control (CIC) is highly preferred.
• In-depth knowledge of infectious diseases, microbiology, epidemiology, and public health principles.
• Strong understanding of healthcare regulations and accreditation standards.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, presentation, and interpersonal skills.
• Proficiency in data analysis and surveillance software.
• Experience in developing and delivering educational programs.
• Proven ability to work independently and collaboratively in a remote environment.
• Commitment to continuous learning and professional development.