1,134 Front Desk Management jobs in Kenya
Front Desk and Guest Relations Manager
Posted 14 days ago
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Job Description
Key Responsibilities:
- Supervise and manage all front desk operations, ensuring efficiency and professionalism.
- Train, mentor, and schedule front desk staff, fostering a positive team environment.
- Welcome guests warmly and handle check-in/check-out procedures efficiently.
- Respond promptly and courteously to guest inquiries, requests, and concerns.
- Resolve guest complaints with tact and efficiency, ensuring customer satisfaction.
- Maintain accurate guest records and manage room inventory effectively.
- Coordinate with housekeeping, maintenance, and food & beverage departments to ensure seamless guest service.
- Implement and enforce service standards and company policies.
- Manage guest feedback systems and implement improvements based on reviews.
- Develop and execute strategies to enhance guest loyalty and repeat business.
- Oversee the security and cash handling procedures at the front desk.
- Assist in the development of promotional packages and special offers for guests.
- High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
- Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role.
- Proven experience in customer service and conflict resolution.
- Proficiency in property management systems (PMS) and standard office software.
- Excellent communication, interpersonal, and leadership skills.
- Ability to remain calm and professional under pressure.
- Strong organizational and multitasking abilities.
- Knowledge of local attractions and services is a plus.
- Fluency in English and Kiswahili is required.
- A friendly, professional demeanor and a passion for guest satisfaction.
Systems & Networks Manager
Posted today
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Job Description
Location: Bomet, Kenya
Salary: 180,000 – 200,000
Our client is looking for a
Systems & Networks Manager
to join their team in Sotik, Bomet County. This role is crucial for overseeing the organization's systems and networks, ensuring their design, installation, maintenance, and security are aligned with business processes. The Systems & Networks Manager will be responsible for the smooth, secure, and efficient operation of technology that supports the organization, including managing network infrastructure, security protocols, and providing high-level support for technical issues.
Duties
- Design, configure, and maintain the organization's network infrastructure, including LANs, WANs, and cloud-based systems.
- Manage network devices such as routers, switches, and firewalls.
- Establish and enforce security policies to protect data and networks from unauthorized access and cyber threats.
- Monitor systems for vulnerabilities and implement necessary security measures.
- Lead a team in diagnosing and resolving complex technical issues, ensuring minimal downtime.
- Provide high-level technical support for network and system-related problems.
- Plan and manage projects related to system upgrades and migrations.
- Collaborate with senior leadership to develop long-term system strategies.
Requirements
- A bachelor's degree in a relevant field such as Computer Science, Information Technology, Computer Engineering, or a related discipline from a recognized university.
- Cisco Certified Network Professional (CCNP) (MUST HAVE).
- A minimum of 5-10 years of progressive experience in a similar role, with at least 3 years in a leadership or managerial capacity.
- Deep understanding of network architecture, protocols (TCP/IP), and various operating systems (Windows, Linux, Unix).
- Proficient in network security, server management, and cloud computing platforms.
- Knowledge of scripting and automation is essential.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities for team collaboration and explaining technical concepts.
- Leadership, project management, and budget management skills.
Executive Assistant to Chief Executive Officer
Posted today
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Job Description
Join Pericha Global Investments Limited as the Executive Assistant to the Chief Executive Officer and become an integral part of a dynamic and forward-thinking team. This pivotal role offers a unique opportunity to directly support the CEO in driving strategic initiatives and managing day-to-day operations. As the Executive Assistant, you will be responsible for managing the CEO's schedule, coordinating high-level meetings, and handling confidential information with the utmost discretion. Your organizational skills, attention to detail, and ability to anticipate needs will be essential in ensuring the CEO's time is optimized and company goals are met. You will be the primary point of contact for internal and external communications on behalf of the CEO, requiring exceptional communication skills and a professional demeanor. If you are proactive, resourceful, and thrive in a fast-paced environment, we invite you to apply for this rewarding position at Pericha Global Investments Limited.
Tasks- Coordinate and manage the CEO's schedule, ensuring efficient use of time and prioritization of tasks.
- Prepare and edit correspondence, communications, presentations, and other documents on behalf of the CEO.
- Conduct research and compile data to assist the CEO with decision-making and strategic planning.
- Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
- Serve as the primary point of contact between the CEO and internal/external stakeholders, ensuring clear communication and maintaining confidentiality.
- A Bachelor's degree in Business Administration, Management, or a related discipline is required.
- Demonstrated expertise as an Executive Assistant or in a similar secretarial position, ideally within the financial or investment sectors.
- Possess exceptional organizational and time-management skills, with the capability to multitask and manage workloads efficiently.
- Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and social media platforms, along with familiarity with office management systems and procedures.
- Excellent verbal and written communication skills, characterized by meticulous attention to detail and a professional demeanor.
Competitive compensation package, flexible work schedule, and hybrid work environment.
Join Pericha Global Investments Limited as the Executive Assistant to our CEO. Elevate your career in a dynamic, innovative environment where your skills drive success and growth. Apply now
Executive Assistant to Chief Executive Officer
Posted today
Job Viewed
Job Description
Join Pericha Global Investments Limited as the Executive Assistant to the Chief Executive Officer and become an integral part of a dynamic and forward-thinking team. This pivotal role offers a unique opportunity to directly support the CEO in driving strategic initiatives and managing day-to-day operations. As the Executive Assistant, you will be responsible for managing the CEO's schedule, coordinating high-level meetings, and handling confidential information with the utmost discretion. Your organizational skills, attention to detail, and ability to anticipate needs will be essential in ensuring the CEO's time is optimized and company goals are met. You will be the primary point of contact for internal and external communications on behalf of the CEO, requiring exceptional communication skills and a professional demeanor. If you are proactive, resourceful, and thrive in a fast-paced environment, we invite you to apply for this rewarding position at Pericha Global Investments Limited.
Tasks
Coordinate and manage the CEO's schedule, ensuring efficient use of time and prioritization of tasks.
Prepare and edit correspondence, communications, presentations, and other documents on behalf of the CEO.
Conduct research and compile data to assist the CEO with decision-making and strategic planning.
Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
Serve as the primary point of contact between the CEO and internal/external stakeholders, ensuring clear communication and maintaining confidentiality.
Requirements
A Bachelor's degree in Business Administration, Management, or a related discipline is required.
Demonstrated expertise as an Executive Assistant or in a similar secretarial position, ideally within the financial or investment sectors.
Possess exceptional organizational and time-management skills, with the capability to multitask and manage workloads efficiently.
Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and social media platforms, along with familiarity with office management systems and procedures.
Excellent verbal and written communication skills, characterized by meticulous attention to detail and a professional demeanor.
Benefits
Competitive compensation package, flexible work schedule, and hybrid work environment.
Join Pericha Global Investments Limited as the Executive Assistant to our CEO. Elevate your career in a dynamic, innovative environment where your skills drive success and growth. Apply now
Senior Executive Assistant to Chief Technology Officer
Posted 2 days ago
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Job Description
Key Responsibilities:
- Manage the CTO's complex and dynamic calendar, scheduling meetings and appointments across various time zones.
- Coordinate and arrange domestic and international travel logistics, including flights, accommodation, and itineraries.
- Prepare, review, and edit confidential correspondence, reports, and presentations.
- Screen and prioritize incoming communications, acting as a liaison between the CTO and internal/external stakeholders.
- Organize and manage virtual meetings, including preparing agendas, taking minutes, and following up on action items.
- Conduct research and gather information as needed for projects and meetings.
- Handle expense reporting and budget tracking for the CTO's office.
- Maintain confidential files and records with meticulous attention to detail.
- Anticipate potential conflicts or issues and proactively propose solutions.
- Assist with special projects and initiatives as assigned by the CTO.
Qualifications:
- Bachelor's degree in Business Administration or a related field is preferred.
- Minimum of 7 years of experience as an Executive Assistant supporting C-level executives, preferably in the technology industry.
- Exceptional organizational and time-management skills.
- Proficiency in calendar management, travel coordination, and document preparation.
- Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Microsoft Teams, Slack).
- Utmost discretion and confidentiality in handling sensitive information.
- Strong problem-solving abilities and a proactive approach.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision in a remote environment.
- Professional demeanor and strong interpersonal skills.
Executive Administrative Assistant - Executive Support
Posted 20 days ago
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Job Description
Key Responsibilities:
- Manage complex and dynamic calendars for executives, including scheduling meetings, appointments, and travel arrangements.
- Coordinate domestic and international travel logistics, including flights, accommodations, ground transportation, and visa applications.
- Prepare and edit correspondence, reports, presentations, and other documents as needed.
- Screen and prioritize incoming communications, including emails and phone calls, and proactively respond or redirect as appropriate.
- Conduct research on various topics as requested by executives.
- Manage and organize digital and physical files, ensuring easy retrieval of information.
- Assist with personal errands and tasks as required by the executive team.
- Liaise with internal departments and external stakeholders to gather information and facilitate communication.
- Handle confidential information with the highest level of discretion and professionalism.
- Proactively anticipate the needs of the executives and provide solutions before issues arise.
- Manage expense reporting and reimbursement processes.
- Support event planning and coordination for meetings or off-sites.
- Proven experience as an Executive Assistant or in a similar high-level administrative support role.
- Exceptional organizational and time management skills, with the ability to multitask and prioritize effectively in a remote environment.
- Proficiency in office productivity suites (e.g., Microsoft Office Suite, Google Workspace) and virtual collaboration tools.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to interact professionally with individuals at all levels.
- High degree of professionalism, discretion, and reliability.
- Ability to work independently and take initiative.
- Experience in managing complex travel arrangements.
- Familiarity with cloud-based file management systems.
- Previous experience supporting C-suite executives is highly preferred.
Executive Administrative Manager
Posted 21 days ago
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Job Description
Responsibilities:
- Manage and maintain complex, dynamic calendars for multiple senior executives, prioritizing and resolving conflicts.
- Coordinate and schedule internal and external meetings, ensuring all logistical details (e.g., virtual meeting links, agendas) are handled.
- Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
- Make domestic and international travel arrangements, including flights, accommodations, and detailed itineraries.
- Manage expense reporting and reimbursements for the executive team.
- Screen and prioritize incoming communications (emails, calls, mail), acting as a first point of contact.
- Organize and maintain electronic and physical filing systems.
- Conduct research and gather information as needed for various projects and meetings.
- Assist with event planning and coordination for team meetings, offsites, and other company events.
- Maintain confidentiality and handle sensitive information with the utmost discretion.
- Provide general administrative support and proactively identify areas where assistance can be provided.
- Liaise with internal departments and external stakeholders on behalf of the executives.
- Bachelor's degree in Business Administration, Communications, or a related field preferred.
- Minimum of 5 years of experience providing high-level administrative support to senior executives, preferably C-suite.
- Exceptional organizational and time management skills, with the ability to multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) and collaboration tools.
- Strong written and verbal communication skills.
- Excellent interpersonal skills and the ability to build rapport with a wide range of individuals.
- High level of discretion, professionalism, and integrity.
- Proactive and resourceful approach to problem-solving.
- Ability to work independently and as part of a remote team.
- Experience in a non-profit sector is a plus.
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Executive Administrative Coordinator
Posted 7 days ago
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Job Description
Responsibilities:
- Manage executive calendars, including scheduling appointments, meetings, and conference calls, resolving conflicts as they arise.
- Prepare and edit correspondence, presentations, and other documents.
- Screen and prioritize incoming communications, directing them to the appropriate individuals.
- Coordinate logistics for virtual meetings, including scheduling, setting up virtual rooms, and ensuring all participants have access.
- Handle travel arrangements, including booking flights, accommodations, and preparing itineraries.
- Maintain organized digital filing systems and databases.
- Assist with the preparation of reports and summaries.
- Process expense reports and manage departmental budget-related administrative tasks.
- Serve as a point of contact for internal and external inquiries, providing information and support.
- Support the implementation of administrative procedures and policies.
- Undertake special projects as assigned by the executive team.
- Ensure confidentiality of sensitive information.
- Provide general administrative support to ensure efficient office operations.
- Assist in onboarding new team members with administrative setup.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Proven experience as an Administrative Assistant, Executive Assistant, or in a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- High level of professionalism, discretion, and reliability.
- Experience working in a remote or hybrid work environment is highly preferred.
- Proactive approach and ability to work independently with minimal supervision.
- Adaptability and willingness to learn new skills and systems.
Senior Executive Assistant - Project Management Support
Posted today
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Job Description
Responsibilities:
- Manage complex calendars and schedule meetings, appointments, and travel arrangements for project managers, ensuring optimal time utilization.
- Prepare and edit correspondence, reports, presentations, and other documents with meticulous attention to detail.
- Coordinate and facilitate project meetings, including preparing agendas, taking minutes, and tracking action items.
- Serve as a primary point of contact for internal and external stakeholders, fielding inquiries and managing communications effectively.
- Assist in the preparation and tracking of project documentation, including project plans, status reports, and budget updates.
- Organize and maintain electronic and physical filing systems, ensuring easy retrieval of information.
- Conduct research and gather information as needed to support project initiatives and decision-making.
- Manage project-related expenses, invoicing, and reimbursements.
- Proactively identify and address potential issues or conflicts, offering solutions and ensuring projects stay on track.
- Provide general administrative support, including email management, document management, and database updates.
- Adapt to changing priorities and support multiple project managers simultaneously in a remote setting.