1,134 Front Desk Management jobs in Kenya

Front Desk and Guest Relations Manager

50100 Kakamega, Western KES75000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client is looking for an experienced and personable Front Desk and Guest Relations Manager to lead our reception and guest services team at our prestigious establishment in **Kakamega, Kakamega, KE**. This role is pivotal in creating exceptional first impressions and ensuring a seamless, memorable experience for all our guests. You will be responsible for overseeing the daily operations of the front desk, managing check-ins and check-outs, handling guest inquiries and requests, and resolving any issues that may arise with professionalism and efficiency. The ideal candidate will have a strong background in hospitality management, with proven leadership skills and a passion for delivering outstanding customer service. Your responsibilities will include training and motivating front desk staff, developing and implementing service standards, managing guest feedback, and coordinating with other departments such as housekeeping, F&B, and maintenance to ensure guest satisfaction. You will also be involved in managing room inventory, rate strategies, and ensuring the smooth operation of the reception area. A keen eye for detail, excellent problem-solving abilities, and the capacity to remain calm under pressure are essential. This role requires a polished and articulate individual who can represent the company with poise and dedication. The ability to communicate effectively in English and Kiswahili is a must. We are seeking someone who can proactively anticipate guest needs and go the extra mile to exceed expectations. The Front Desk and Guest Relations Manager will also play a key role in developing and implementing loyalty programs and special packages to enhance guest retention and attract new clientele. This is an exciting opportunity for a motivated individual to take on a leadership role in a fast-paced, guest-centric environment in **Kakamega, Kakamega, KE**. You will be instrumental in shaping the guest experience from arrival to departure, ensuring every interaction is positive and professional. Experience with property management systems (PMS) is required.

Key Responsibilities:
  • Supervise and manage all front desk operations, ensuring efficiency and professionalism.
  • Train, mentor, and schedule front desk staff, fostering a positive team environment.
  • Welcome guests warmly and handle check-in/check-out procedures efficiently.
  • Respond promptly and courteously to guest inquiries, requests, and concerns.
  • Resolve guest complaints with tact and efficiency, ensuring customer satisfaction.
  • Maintain accurate guest records and manage room inventory effectively.
  • Coordinate with housekeeping, maintenance, and food & beverage departments to ensure seamless guest service.
  • Implement and enforce service standards and company policies.
  • Manage guest feedback systems and implement improvements based on reviews.
  • Develop and execute strategies to enhance guest loyalty and repeat business.
  • Oversee the security and cash handling procedures at the front desk.
  • Assist in the development of promotional packages and special offers for guests.
Qualifications:
  • High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
  • Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role.
  • Proven experience in customer service and conflict resolution.
  • Proficiency in property management systems (PMS) and standard office software.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to remain calm and professional under pressure.
  • Strong organizational and multitasking abilities.
  • Knowledge of local attractions and services is a plus.
  • Fluency in English and Kiswahili is required.
  • A friendly, professional demeanor and a passion for guest satisfaction.
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Systems & Networks Manager

KES2000000 - KES2400000 Y Summit Recruitment & Search

Posted today

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Job Description

Location: Bomet, Kenya

Salary: 180,000 – 200,000

Our client is looking for a
Systems & Networks Manager
to join their team in Sotik, Bomet County. This role is crucial for overseeing the organization's systems and networks, ensuring their design, installation, maintenance, and security are aligned with business processes. The Systems & Networks Manager will be responsible for the smooth, secure, and efficient operation of technology that supports the organization, including managing network infrastructure, security protocols, and providing high-level support for technical issues.

Duties

  1. Design, configure, and maintain the organization's network infrastructure, including LANs, WANs, and cloud-based systems.
  2. Manage network devices such as routers, switches, and firewalls.
  3. Establish and enforce security policies to protect data and networks from unauthorized access and cyber threats.
  4. Monitor systems for vulnerabilities and implement necessary security measures.
  5. Lead a team in diagnosing and resolving complex technical issues, ensuring minimal downtime.
  6. Provide high-level technical support for network and system-related problems.
  7. Plan and manage projects related to system upgrades and migrations.
  8. Collaborate with senior leadership to develop long-term system strategies.

Requirements

  1. A bachelor's degree in a relevant field such as Computer Science, Information Technology, Computer Engineering, or a related discipline from a recognized university.
  2. Cisco Certified Network Professional (CCNP) (MUST HAVE).
  3. A minimum of 5-10 years of progressive experience in a similar role, with at least 3 years in a leadership or managerial capacity.
  4. Deep understanding of network architecture, protocols (TCP/IP), and various operating systems (Windows, Linux, Unix).
  5. Proficient in network security, server management, and cloud computing platforms.
  6. Knowledge of scripting and automation is essential.
  7. Excellent problem-solving and analytical skills.
  8. Strong communication and interpersonal abilities for team collaboration and explaining technical concepts.
  9. Leadership, project management, and budget management skills.
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Executive Assistant to Chief Executive Officer

Nairobi, Nairobi KES1200000 - KES2400000 Y Pericha Global Investments Limited

Posted today

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Job Description

Join Pericha Global Investments Limited as the Executive Assistant to the Chief Executive Officer and become an integral part of a dynamic and forward-thinking team. This pivotal role offers a unique opportunity to directly support the CEO in driving strategic initiatives and managing day-to-day operations. As the Executive Assistant, you will be responsible for managing the CEO's schedule, coordinating high-level meetings, and handling confidential information with the utmost discretion. Your organizational skills, attention to detail, and ability to anticipate needs will be essential in ensuring the CEO's time is optimized and company goals are met. You will be the primary point of contact for internal and external communications on behalf of the CEO, requiring exceptional communication skills and a professional demeanor. If you are proactive, resourceful, and thrive in a fast-paced environment, we invite you to apply for this rewarding position at Pericha Global Investments Limited.

Tasks
  • Coordinate and manage the CEO's schedule, ensuring efficient use of time and prioritization of tasks.
  • Prepare and edit correspondence, communications, presentations, and other documents on behalf of the CEO.
  • Conduct research and compile data to assist the CEO with decision-making and strategic planning.
  • Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
  • Serve as the primary point of contact between the CEO and internal/external stakeholders, ensuring clear communication and maintaining confidentiality.
Requirements
  • A Bachelor's degree in Business Administration, Management, or a related discipline is required.
  • Demonstrated expertise as an Executive Assistant or in a similar secretarial position, ideally within the financial or investment sectors.
  • Possess exceptional organizational and time-management skills, with the capability to multitask and manage workloads efficiently.
  • Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and social media platforms, along with familiarity with office management systems and procedures.
  • Excellent verbal and written communication skills, characterized by meticulous attention to detail and a professional demeanor.
Benefits

Competitive compensation package, flexible work schedule, and hybrid work environment.

Join Pericha Global Investments Limited as the Executive Assistant to our CEO. Elevate your career in a dynamic, innovative environment where your skills drive success and growth. Apply now

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Executive Assistant to Chief Executive Officer

Nairobi, Nairobi KES1200000 - KES2400000 Y Pericha Global Investments

Posted today

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Job Description

Join Pericha Global Investments Limited as the Executive Assistant to the Chief Executive Officer and become an integral part of a dynamic and forward-thinking team. This pivotal role offers a unique opportunity to directly support the CEO in driving strategic initiatives and managing day-to-day operations. As the Executive Assistant, you will be responsible for managing the CEO's schedule, coordinating high-level meetings, and handling confidential information with the utmost discretion. Your organizational skills, attention to detail, and ability to anticipate needs will be essential in ensuring the CEO's time is optimized and company goals are met. You will be the primary point of contact for internal and external communications on behalf of the CEO, requiring exceptional communication skills and a professional demeanor. If you are proactive, resourceful, and thrive in a fast-paced environment, we invite you to apply for this rewarding position at Pericha Global Investments Limited.

Tasks

  • Coordinate and manage the CEO's schedule, ensuring efficient use of time and prioritization of tasks.

  • Prepare and edit correspondence, communications, presentations, and other documents on behalf of the CEO.

  • Conduct research and compile data to assist the CEO with decision-making and strategic planning.

  • Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.

  • Serve as the primary point of contact between the CEO and internal/external stakeholders, ensuring clear communication and maintaining confidentiality.

Requirements

  • A Bachelor's degree in Business Administration, Management, or a related discipline is required.

  • Demonstrated expertise as an Executive Assistant or in a similar secretarial position, ideally within the financial or investment sectors.

  • Possess exceptional organizational and time-management skills, with the capability to multitask and manage workloads efficiently.

  • Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and social media platforms, along with familiarity with office management systems and procedures.

  • Excellent verbal and written communication skills, characterized by meticulous attention to detail and a professional demeanor.

Benefits

Competitive compensation package, flexible work schedule, and hybrid work environment.

Join Pericha Global Investments Limited as the Executive Assistant to our CEO. Elevate your career in a dynamic, innovative environment where your skills drive success and growth. Apply now

This advertiser has chosen not to accept applicants from your region.

Senior Executive Assistant to Chief Technology Officer

30100 Moiben KES150000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly organized, proactive, and exceptionally discreet Senior Executive Assistant to provide comprehensive support to our Chief Technology Officer (CTO) in a fully remote capacity. This critical role demands an individual with impeccable professional judgment, outstanding communication skills, and the ability to anticipate needs and manage complex schedules effectively. You will be the primary point of contact for the CTO, managing a high volume of administrative tasks, complex calendar coordination across multiple time zones, travel arrangements (when applicable and booked remotely), and confidential correspondence. Responsibilities include preparing reports and presentations, conducting research, organizing virtual meetings and events, and serving as a gatekeeper to protect the CTO's time and focus. The ideal candidate will have a proven track record of supporting C-level executives, preferably within the technology sector. Experience with remote collaboration tools and a strong understanding of the demands of a fast-paced, innovative environment are essential. You must be adept at managing sensitive information with the utmost confidentiality and discretion. This position requires a proactive problem-solver who can independently manage priorities, exercise sound judgment, and maintain a calm and professional demeanor under pressure. The ability to anticipate potential issues and implement solutions before they arise is highly valued. This fully remote role allows you to contribute significantly to our client's technological leadership, supporting the CTO’s vision and operations from anywhere, while serving the dynamic needs of our global teams, including those based in or connected to **Eldoret, Uasin Gishu, KE**. Your role will be instrumental in ensuring the smooth and efficient operation of the CTO's office.

Key Responsibilities:
  • Manage the CTO's complex and dynamic calendar, scheduling meetings and appointments across various time zones.
  • Coordinate and arrange domestic and international travel logistics, including flights, accommodation, and itineraries.
  • Prepare, review, and edit confidential correspondence, reports, and presentations.
  • Screen and prioritize incoming communications, acting as a liaison between the CTO and internal/external stakeholders.
  • Organize and manage virtual meetings, including preparing agendas, taking minutes, and following up on action items.
  • Conduct research and gather information as needed for projects and meetings.
  • Handle expense reporting and budget tracking for the CTO's office.
  • Maintain confidential files and records with meticulous attention to detail.
  • Anticipate potential conflicts or issues and proactively propose solutions.
  • Assist with special projects and initiatives as assigned by the CTO.

Qualifications:
  • Bachelor's degree in Business Administration or a related field is preferred.
  • Minimum of 7 years of experience as an Executive Assistant supporting C-level executives, preferably in the technology industry.
  • Exceptional organizational and time-management skills.
  • Proficiency in calendar management, travel coordination, and document preparation.
  • Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Microsoft Teams, Slack).
  • Utmost discretion and confidentiality in handling sensitive information.
  • Strong problem-solving abilities and a proactive approach.
  • Excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision in a remote environment.
  • Professional demeanor and strong interpersonal skills.
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Executive Administrative Assistant - Executive Support

90100 Mangu KES85000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is seeking a highly organized, proactive, and discreet Executive Administrative Assistant to provide comprehensive remote support to senior leadership. This fully remote role demands exceptional organizational skills, meticulous attention to detail, and the ability to manage a wide range of administrative and personal tasks with utmost confidentiality and efficiency.

Key Responsibilities:
  • Manage complex and dynamic calendars for executives, including scheduling meetings, appointments, and travel arrangements.
  • Coordinate domestic and international travel logistics, including flights, accommodations, ground transportation, and visa applications.
  • Prepare and edit correspondence, reports, presentations, and other documents as needed.
  • Screen and prioritize incoming communications, including emails and phone calls, and proactively respond or redirect as appropriate.
  • Conduct research on various topics as requested by executives.
  • Manage and organize digital and physical files, ensuring easy retrieval of information.
  • Assist with personal errands and tasks as required by the executive team.
  • Liaise with internal departments and external stakeholders to gather information and facilitate communication.
  • Handle confidential information with the highest level of discretion and professionalism.
  • Proactively anticipate the needs of the executives and provide solutions before issues arise.
  • Manage expense reporting and reimbursement processes.
  • Support event planning and coordination for meetings or off-sites.
Qualifications:
  • Proven experience as an Executive Assistant or in a similar high-level administrative support role.
  • Exceptional organizational and time management skills, with the ability to multitask and prioritize effectively in a remote environment.
  • Proficiency in office productivity suites (e.g., Microsoft Office Suite, Google Workspace) and virtual collaboration tools.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with the ability to interact professionally with individuals at all levels.
  • High degree of professionalism, discretion, and reliability.
  • Ability to work independently and take initiative.
  • Experience in managing complex travel arrangements.
  • Familiarity with cloud-based file management systems.
  • Previous experience supporting C-suite executives is highly preferred.
This fully remote position offers a unique opportunity to work closely with top-level executives, providing essential support that enables them to focus on strategic priorities. Your contributions will be critical to the smooth operation of the leadership team, benefiting the organization based in Machakos, Machakos, KE .
This advertiser has chosen not to accept applicants from your region.

Executive Administrative Manager

60100 Meru , Eastern KES3500000 Annually WhatJobs remove_red_eye View All

Posted 21 days ago

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Job Description

full-time
Our client, a fast-paced non-profit organization, is seeking a highly organized and proactive Executive Administrative Manager to provide comprehensive support to their senior leadership team. This is a fully remote position, requiring exceptional organizational skills, discretion, and the ability to manage multiple priorities in a dynamic environment. You will be responsible for a wide range of administrative tasks, including managing complex calendars, coordinating meetings (virtual and potentially in-person), preparing correspondence and reports, making travel arrangements, and acting as a gatekeeper to ensure efficient use of executive time. The ideal candidate will have a proven track record of supporting C-suite executives, excellent communication skills, and a mastery of various office productivity software. You must be proactive, detail-oriented, and able to anticipate the needs of the executives you support.

Responsibilities:
  • Manage and maintain complex, dynamic calendars for multiple senior executives, prioritizing and resolving conflicts.
  • Coordinate and schedule internal and external meetings, ensuring all logistical details (e.g., virtual meeting links, agendas) are handled.
  • Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
  • Make domestic and international travel arrangements, including flights, accommodations, and detailed itineraries.
  • Manage expense reporting and reimbursements for the executive team.
  • Screen and prioritize incoming communications (emails, calls, mail), acting as a first point of contact.
  • Organize and maintain electronic and physical filing systems.
  • Conduct research and gather information as needed for various projects and meetings.
  • Assist with event planning and coordination for team meetings, offsites, and other company events.
  • Maintain confidentiality and handle sensitive information with the utmost discretion.
  • Provide general administrative support and proactively identify areas where assistance can be provided.
  • Liaise with internal departments and external stakeholders on behalf of the executives.
Qualifications:
  • Bachelor's degree in Business Administration, Communications, or a related field preferred.
  • Minimum of 5 years of experience providing high-level administrative support to senior executives, preferably C-suite.
  • Exceptional organizational and time management skills, with the ability to multitask effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
  • Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) and collaboration tools.
  • Strong written and verbal communication skills.
  • Excellent interpersonal skills and the ability to build rapport with a wide range of individuals.
  • High level of discretion, professionalism, and integrity.
  • Proactive and resourceful approach to problem-solving.
  • Ability to work independently and as part of a remote team.
  • Experience in a non-profit sector is a plus.
This remote position offers a fantastic opportunity to support key leadership within our client's impactful organization, based remotely but supporting the Meru, Meru, KE region.
This advertiser has chosen not to accept applicants from your region.
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Executive Office Manager

10100 Nyeri Town KES95000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is seeking a highly organized and proactive Executive Office Manager to provide comprehensive administrative support and manage office operations for their remote leadership team. This position requires exceptional organizational skills, discretion, and the ability to multitask effectively in a fast-paced, fully remote environment. The Executive Office Manager will be responsible for a wide range of duties, including managing executive schedules, coordinating travel arrangements, preparing reports and presentations, handling correspondence, and overseeing office supplies and equipment. You will serve as a key point of contact for internal and external stakeholders, ensuring smooth communication and efficient workflow. The ideal candidate will be proficient in office software suites, possess excellent communication and interpersonal skills, and have a keen eye for detail. This role is critical in ensuring that the executive team can operate at peak efficiency without being physically present in a central office. Responsibilities include streamlining administrative processes, organizing virtual meetings and events, managing vendor relationships, and maintaining confidential records. You will also play a role in onboarding new remote team members, ensuring they have the necessary resources and information to succeed. Proactive problem-solving and a strong sense of initiative are essential for this role, as you will often be expected to anticipate needs and act independently. This is a fantastic opportunity for a seasoned administrative professional looking to leverage their skills in a flexible, remote setting while supporting a growing organization. A commitment to maintaining a high level of professionalism and confidentiality is paramount. We are looking for an individual who thrives in a remote work culture, is adept at virtual collaboration, and is dedicated to providing exceptional support to executive leadership. Your efforts will directly contribute to the overall productivity and success of our leadership team.
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Executive Administrative Coordinator

40100 Kisumu KES95000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a highly organized and detail-oriented Executive Administrative Coordinator to provide comprehensive support within a remote-first environment. This role is integral to ensuring the smooth operation of executive functions and supporting the administrative needs of a dynamic team. The ideal candidate will possess excellent communication skills, strong proficiency in office software, and the ability to manage multiple tasks efficiently and prioritize effectively. They will be responsible for managing calendars, coordinating meetings, preparing documents, and handling general administrative duties with a high degree of professionalism and discretion. This position offers the flexibility of remote work while playing a crucial role in supporting the productivity and success of the executive team.

Responsibilities:
  • Manage executive calendars, including scheduling appointments, meetings, and conference calls, resolving conflicts as they arise.
  • Prepare and edit correspondence, presentations, and other documents.
  • Screen and prioritize incoming communications, directing them to the appropriate individuals.
  • Coordinate logistics for virtual meetings, including scheduling, setting up virtual rooms, and ensuring all participants have access.
  • Handle travel arrangements, including booking flights, accommodations, and preparing itineraries.
  • Maintain organized digital filing systems and databases.
  • Assist with the preparation of reports and summaries.
  • Process expense reports and manage departmental budget-related administrative tasks.
  • Serve as a point of contact for internal and external inquiries, providing information and support.
  • Support the implementation of administrative procedures and policies.
  • Undertake special projects as assigned by the executive team.
  • Ensure confidentiality of sensitive information.
  • Provide general administrative support to ensure efficient office operations.
  • Assist in onboarding new team members with administrative setup.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
  • Proven experience as an Administrative Assistant, Executive Assistant, or in a similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • High level of professionalism, discretion, and reliability.
  • Experience working in a remote or hybrid work environment is highly preferred.
  • Proactive approach and ability to work independently with minimal supervision.
  • Adaptability and willingness to learn new skills and systems.
This position is fully remote, allowing the successful candidate to work from any location, with a primary operational connection to **Kisumu, Kisumu, KE**.
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Senior Executive Assistant - Project Management Support

50100 Kakamega, Western KES75000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a highly organized and proactive Senior Executive Assistant to provide comprehensive remote support for their project management office. This role is essential for ensuring the smooth operation and efficient execution of various projects by providing top-tier administrative and logistical assistance to senior project managers. The ideal candidate will be a master of multitasking, possess exceptional communication skills, and thrive in a fast-paced, virtual environment.

Responsibilities:
  • Manage complex calendars and schedule meetings, appointments, and travel arrangements for project managers, ensuring optimal time utilization.
  • Prepare and edit correspondence, reports, presentations, and other documents with meticulous attention to detail.
  • Coordinate and facilitate project meetings, including preparing agendas, taking minutes, and tracking action items.
  • Serve as a primary point of contact for internal and external stakeholders, fielding inquiries and managing communications effectively.
  • Assist in the preparation and tracking of project documentation, including project plans, status reports, and budget updates.
  • Organize and maintain electronic and physical filing systems, ensuring easy retrieval of information.
  • Conduct research and gather information as needed to support project initiatives and decision-making.
  • Manage project-related expenses, invoicing, and reimbursements.
  • Proactively identify and address potential issues or conflicts, offering solutions and ensuring projects stay on track.
  • Provide general administrative support, including email management, document management, and database updates.
  • Adapt to changing priorities and support multiple project managers simultaneously in a remote setting.
The successful candidate will have a proven track record as a high-level Executive Assistant or Project Coordinator, preferably with experience supporting project management functions. Exceptional organizational skills, with a keen eye for detail and accuracy, are essential. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management software (e.g., Asana, Trello, MS Project) is required. Excellent written and verbal communication skills, along with strong interpersonal abilities, are crucial for effective remote collaboration. The ability to work independently, manage time effectively, and maintain confidentiality is paramount. This fully remote role requires a dedicated, proactive professional committed to providing seamless support and contributing to project success.
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