8,820 Executive Hotel Manager jobs in Kenya
Executive Hotel Operations Manager
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a visionary and experienced Executive Hotel Operations Manager to lead their prestigious hospitality establishment. This is a unique opportunity for a seasoned professional to manage all aspects of hotel operations from a fully remote capacity, ensuring unparalleled guest satisfaction and operational excellence. You will oversee departments including front office, housekeeping, food and beverage, and maintenance, implementing strategic initiatives to enhance service quality, operational efficiency, and profitability. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record in leadership, and the ability to inspire and manage a diverse team remotely. You will be responsible for developing and implementing operational policies and procedures, setting service standards, and ensuring compliance with health and safety regulations. This remote-first role requires exceptional communication and interpersonal skills, as you will engage with hotel staff, senior management, and potentially guests, to ensure seamless operations. Key responsibilities include budgeting, financial performance analysis, inventory management, and strategic planning for revenue growth. You will also focus on staff training and development, fostering a positive work environment, and driving customer loyalty programs. The ability to troubleshoot and resolve complex operational challenges quickly and effectively is crucial. We are looking for a results-oriented leader who can maintain the highest standards of service and operational integrity, even while managing remotely. This role demands a strategic mindset coupled with a hands-on approach to problem-solving and a commitment to continuous improvement in all facets of hotel management.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management, with at least 3 years in an executive role.
- Proven experience in managing diverse hotel departments (Front Office, F&B, Housekeeping).
- Strong financial acumen, including P&L management and budgeting.
- Excellent leadership, team management, and motivational skills.
- Exceptional customer service orientation and problem-solving abilities.
- Proficiency in hotel management software (PMS).
- Outstanding communication and interpersonal skills, adaptable to a remote setting.
- Demonstrated ability to implement operational improvements and strategic initiatives.
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Senior Leisure Operations Manager - Adventure Tourism
Posted 2 days ago
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Job Description
Our client, a leading operator in adventure tourism and outdoor recreation, is seeking a seasoned and enthusiastic Senior Leisure Operations Manager to oversee and enhance their operational excellence from a fully remote capacity. This role is paramount in ensuring the seamless delivery of high-quality, safe, and memorable experiences for guests participating in a variety of adventure activities. You will be responsible for strategic planning, team leadership, resource management, and maintaining impeccable safety standards across all operations. The ideal candidate possesses extensive experience in leisure or tourism operations, strong leadership skills, and a proven ability to manage complex logistics and teams remotely.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, safety, and efficiency.
- Oversee day-to-day operations, including activity scheduling, resource allocation, and staff management.
- Ensure strict adherence to all health, safety, and environmental regulations and best practices.
- Recruit, train, and manage a team of operational staff, fostering a positive and high-performance work culture.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Develop and maintain strong relationships with suppliers, partners, and local authorities.
- Oversee equipment maintenance and inventory management to ensure optimal functionality and safety.
- Implement quality control measures and gather customer feedback to drive continuous improvement.
- Plan and execute special events or new adventure offerings.
- Respond effectively to emergencies and manage crisis situations.
- Utilize remote management tools and communication platforms to effectively oversee operations.
- Conduct regular virtual performance reviews and provide ongoing coaching to the team.
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
- Minimum of 7 years of experience in operations management within the leisure, hospitality, or adventure tourism industry.
- Proven experience in managing teams and budgets effectively.
- In-depth knowledge of adventure tourism operations, safety protocols, and risk management.
- Strong understanding of customer service principles and guest experience management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to problem-solve and make sound decisions under pressure.
- Proficiency in using operational management software and remote collaboration tools.
- Ability to work independently, manage time effectively, and maintain high standards in a remote role.
- First Aid and CPR certifications required; relevant adventure activity certifications are a plus.
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Senior Event Manager - Leisure & Sports Operations
Posted 6 days ago
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Job Description
Our client is seeking a highly organized and energetic Senior Event Manager to oversee and execute a diverse range of leisure and sports events. This role requires a dynamic individual with a passion for creating memorable experiences and ensuring the smooth operation of all event aspects. You will be responsible for the full event lifecycle, from conceptualization and planning to execution and post-event analysis. Key duties include developing event concepts, managing budgets, negotiating with vendors and suppliers, coordinating logistics, securing necessary permits, and overseeing on-site event management. The ideal candidate will have a proven track record in event planning, particularly within the leisure and sports sectors. Strong project management skills are essential, along with excellent communication, negotiation, and problem-solving abilities. You will work closely with marketing teams to promote events and ensure maximum attendance and engagement. This role involves a significant amount of coordination with various internal departments and external stakeholders. You will also be responsible for managing event staff and volunteers, ensuring they are well-briefed and effectively deployed. Risk assessment and contingency planning are critical components of this position, ensuring the safety and security of all participants. A creative approach to event design and a keen understanding of current trends in leisure and sports are highly valued. This is a hands-on role that demands flexibility, resilience, and a proactive attitude, with the ability to thrive in a fast-paced environment. The successful candidate will have a deep understanding of the unique demands of sports event management, including athlete coordination, venue setup, and broadcast logistics where applicable. We are looking for someone who can consistently deliver high-quality events that meet and exceed client and attendee expectations. This role will require occasional travel and will involve a hybrid work arrangement, blending remote planning with on-site execution.
Responsibilities:
Qualifications:
Responsibilities:
- Plan, organize, and execute a variety of leisure and sports events.
- Develop event concepts, themes, and detailed operational plans.
- Manage event budgets, including cost estimation, tracking, and reporting.
- Negotiate contracts and build strong relationships with vendors and suppliers.
- Coordinate all event logistics, including venue selection, staffing, and equipment.
- Oversee on-site event management, ensuring smooth operations and attendee satisfaction.
- Develop and implement marketing and promotional strategies for events.
- Manage event staff, volunteers, and contractors effectively.
- Conduct risk assessments and develop contingency plans.
- Perform post-event analysis, gather feedback, and prepare reports.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Sports Management, or a related field.
- 5+ years of experience in event management, with a focus on leisure and sports events.
- Proven ability to manage complex events from conception to completion.
- Excellent project management, organizational, and time management skills.
- Strong negotiation and vendor management capabilities.
- Outstanding communication, interpersonal, and leadership skills.
- Budget management expertise.
- Knowledge of event safety and security protocols.
- Flexibility to work irregular hours, including evenings and weekends, as event schedules demand.
- Proficiency in event management software is a plus.
This advertiser has chosen not to accept applicants from your region.
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Senior Revenue Manager - Hotel Operations
Posted 13 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and strategic Senior Revenue Manager to lead their revenue optimization efforts. This is a fully remote position, offering the flexibility to work from anywhere while driving profitability across multiple properties. The ideal candidate will possess a deep understanding of the hospitality industry, advanced analytical skills, and a proven ability to develop and implement effective revenue management strategies. You will be responsible for maximizing revenue through strategic pricing, inventory management, and market analysis.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive revenue management strategies to optimize occupancy, rates, and overall revenue.
- Analyze market trends, competitor pricing, and demand forecasts to set optimal pricing strategies.
- Manage inventory controls across all distribution channels, ensuring maximum availability and yield.
- Implement dynamic pricing strategies based on market conditions, seasonality, and events.
- Monitor and report on key performance indicators (KPIs) related to revenue, occupancy, and average daily rate (ADR).
- Collaborate with sales, marketing, and operations teams to align revenue strategies with business objectives.
- Utilize revenue management systems (RMS) and other analytical tools to identify opportunities and challenges.
- Conduct regular market intelligence gathering and competitive analysis.
- Develop and implement promotional strategies and packages to drive demand during off-peak periods.
- Forecast future demand and revenue performance accurately.
- Train and mentor hotel teams on revenue management principles and best practices.
- Provide strategic recommendations to senior leadership regarding pricing, inventory, and market positioning.
- Ensure effective channel management, optimizing performance across OTAs, direct bookings, and GDS.
- Manage the budget for the revenue management department.
- Stay abreast of industry best practices and emerging trends in hospitality revenue management.
- Proactively identify and address any revenue leakage or missed opportunities.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 6 years of progressive experience in revenue management within the hospitality sector, with at least 3 years in a senior or leadership role.
- Proven track record of successfully increasing revenue and profitability in hotel operations.
- In-depth knowledge of revenue management principles, systems (e.g., Opera, IDeaS), and distribution channels.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and collaboratively in a fully remote environment.
- Proficiency in Microsoft Excel and other data analysis tools.
- Strategic thinker with a proactive and results-oriented approach.
- Understanding of market dynamics and forecasting techniques.
- Experience with luxury or upscale hotel segments is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Remote Operations Manager - Leisure Facilities
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Remote Operations Manager to oversee the day-to-day operations of their leisure and sports facilities. This is a fully remote position requiring exceptional organizational skills and a proactive approach to management. You will be responsible for ensuring the smooth and efficient functioning of all operational aspects, from staff coordination and resource allocation to customer service standards and safety compliance. Your duties will include developing and implementing operational policies and procedures, managing budgets and financial performance, monitoring key performance indicators, and identifying areas for improvement.
The ideal candidate will have a strong background in operations management, preferably within the leisure or hospitality sector. You must be adept at leading and motivating remote teams, fostering a positive and productive work environment. Excellent communication and interpersonal skills are crucial for liaising with facility staff, vendors, and senior management. This role demands a strategic thinker with the ability to anticipate challenges and implement effective solutions. Proficiency in relevant software for scheduling, reporting, and communication is essential. You will also be responsible for ensuring that all facilities adhere to health, safety, and environmental regulations.
This is an exciting opportunity to shape the operational success of diverse leisure and sports venues from a remote setting. We are looking for individuals who are passionate about delivering exceptional guest experiences and driving operational excellence. While the role is fully remote, an understanding of the nuances of managing physical locations will be highly beneficial.
This role supports facilities primarily located in and around Garissa, Garissa, KE , but offers the flexibility of remote work. If you are a results-oriented leader with a passion for the leisure industry and possess the skills to manage complex operations remotely, we invite you to apply.
Responsibilities:
The ideal candidate will have a strong background in operations management, preferably within the leisure or hospitality sector. You must be adept at leading and motivating remote teams, fostering a positive and productive work environment. Excellent communication and interpersonal skills are crucial for liaising with facility staff, vendors, and senior management. This role demands a strategic thinker with the ability to anticipate challenges and implement effective solutions. Proficiency in relevant software for scheduling, reporting, and communication is essential. You will also be responsible for ensuring that all facilities adhere to health, safety, and environmental regulations.
This is an exciting opportunity to shape the operational success of diverse leisure and sports venues from a remote setting. We are looking for individuals who are passionate about delivering exceptional guest experiences and driving operational excellence. While the role is fully remote, an understanding of the nuances of managing physical locations will be highly beneficial.
This role supports facilities primarily located in and around Garissa, Garissa, KE , but offers the flexibility of remote work. If you are a results-oriented leader with a passion for the leisure industry and possess the skills to manage complex operations remotely, we invite you to apply.
Responsibilities:
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage budgets, P&L statements, and resource allocation for multiple facilities.
- Oversee staffing, training, and performance management for on-site teams.
- Ensure compliance with all health, safety, and regulatory standards.
- Monitor customer feedback and implement improvements to service delivery.
- Maintain strong relationships with vendors and suppliers.
- Prepare regular operational reports for senior management.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in operations management, with at least 2 years in a supervisory role.
- Proven experience in managing remote teams.
- Strong financial acumen and budget management skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in Microsoft Office Suite and operational management software.
This advertiser has chosen not to accept applicants from your region.
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Senior Sports and Leisure Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking an experienced and enthusiastic Senior Sports and Leisure Operations Manager to oversee and enhance their offerings. This role is fully remote, focusing on strategic planning, program development, and operational excellence for sports and leisure activities. You will be responsible for creating and managing diverse programs that promote health, wellness, and community engagement. The ideal candidate will possess a deep understanding of sports management, facility operations, event planning, and customer service within the leisure industry. Your ability to develop innovative strategies and lead teams virtually will be key to success. You will ensure high standards of service delivery, safety, and satisfaction for all participants.
Key Responsibilities:
Qualifications:
This is an exciting remote opportunity for a motivated professional to shape the future of sports and leisure programming and contribute to community well-being. We offer a competitive salary and a flexible work environment.
Key Responsibilities:
- Develop and implement strategic plans for sports and leisure programs to meet organizational goals and community needs.
- Oversee the planning and execution of sports events, tournaments, and recreational activities.
- Manage facility operations, ensuring they are safe, well-maintained, and meet high standards of service.
- Develop and manage operational budgets, ensuring cost-effectiveness and financial targets are met.
- Recruit, train, and manage a team of sports and leisure staff, fostering a positive and productive work environment.
- Implement customer service standards and initiatives to enhance participant satisfaction.
- Ensure compliance with all relevant health, safety, and operational regulations.
- Stay informed about industry trends, new program ideas, and best practices in sports and leisure management.
- Collaborate with marketing and communications teams to promote programs and events effectively.
- Develop partnerships with local organizations and sports governing bodies.
Qualifications:
- Bachelor's degree in Sports Management, Recreation, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in managing sports and leisure operations.
- Proven experience in program development, event management, and facility operations.
- Strong understanding of sports and fitness industry best practices.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in budgeting, financial management, and operational planning.
- Strong customer service orientation and problem-solving abilities.
- Ability to work independently and manage projects effectively in a remote setting.
- Relevant certifications in sports or leisure management are a plus.
This is an exciting remote opportunity for a motivated professional to shape the future of sports and leisure programming and contribute to community well-being. We offer a competitive salary and a flexible work environment.
This advertiser has chosen not to accept applicants from your region.
5
Senior Event & Experience Manager - Leisure & Sports
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading organization in the Leisure & Sports industry, is seeking an innovative and highly organized Senior Event & Experience Manager to join our fully remote team. This role is essential for conceptualizing, planning, and executing exceptional events and experiences that engage our audience and enhance brand presence. As a remote Senior Manager, you will oversee all aspects of event management, from initial ideation and budget management to vendor coordination, execution, and post-event analysis, ensuring seamless delivery of memorable experiences. You will work collaboratively with various departments to create immersive events that align with our strategic goals, all managed remotely.
Key Responsibilities:
Qualifications:
This is a fully remote position, allowing for flexible work arrangements. Our client is dedicated to creating outstanding experiences within the leisure and sports domain. The role is associated with our operations in Meru, Meru, KE .
Key Responsibilities:
- Develop and execute comprehensive event strategies and plans for a variety of leisure and sports-related events, including virtual, hybrid, and in-person formats (where applicable for remote planning).
- Manage event budgets meticulously, ensuring cost-effectiveness and maximizing return on investment.
- Source, negotiate with, and manage relationships with vendors, suppliers, and contractors (e.g., venues, caterers, AV providers, entertainment).
- Develop creative concepts and themes for events that align with brand objectives and target audience interests.
- Oversee event logistics, including scheduling, staffing, permits, insurance, and on-site management (for any planned on-site components handled by local teams).
- Ensure exceptional attendee experiences through meticulous planning and execution of all event elements.
- Develop and implement marketing and promotional plans to drive event attendance and engagement.
- Conduct post-event evaluations, gathering feedback and analyzing performance against objectives to identify areas for improvement.
- Stay current with industry trends, best practices, and innovative approaches in event management and experiential marketing.
- Collaborate with internal teams (marketing, sales, operations) to ensure cohesive event strategies.
- Manage risk assessment and contingency planning for all events.
- Maintain strong relationships with key partners and stakeholders in the leisure and sports sectors.
- Utilize event management software and technology to streamline planning and execution.
- Mentor and guide junior event staff and external contractors.
- Champion sustainability initiatives in event planning and execution.
Qualifications:
- Bachelor's degree in Hospitality Management, Marketing, Event Management, Sports Management, or a related field.
- Minimum of 6 years of progressive experience in event planning and management, with a strong focus on the leisure and sports industries.
- Proven track record of successfully managing complex events from conception to completion.
- Excellent understanding of event logistics, budgeting, vendor management, and risk assessment.
- Strong creative and conceptual thinking abilities.
- Exceptional organizational, time management, and project management skills.
- Outstanding communication, negotiation, and interpersonal skills, with the ability to manage relationships remotely.
- Proficiency in event management software and Microsoft Office Suite.
- Ability to work independently, prioritize tasks effectively, and meet tight deadlines in a remote setting.
- Knowledge of digital marketing and social media strategies for event promotion is a plus.
- Passion for the leisure and sports industries.
- Experience with virtual event platforms and technologies is highly advantageous.
This is a fully remote position, allowing for flexible work arrangements. Our client is dedicated to creating outstanding experiences within the leisure and sports domain. The role is associated with our operations in Meru, Meru, KE .
This advertiser has chosen not to accept applicants from your region.
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Operations Manager - Leisure & Sports
Posted 4 days ago
Job Viewed
Job Description
Our client, a premier leisure and sports facility, is seeking a dynamic and experienced Operations Manager to oversee the daily functioning of their establishment. This hybrid role requires a candidate who can effectively manage on-site operations while also leveraging remote capabilities for strategic planning and reporting. The ideal candidate will have a passion for the sports and leisure industry, with a proven ability to lead teams, optimize operational efficiency, and ensure exceptional customer experiences. You will be responsible for everything from staff management and resource allocation to maintaining facility standards and driving revenue growth.
Responsibilities:
Responsibilities:
- Oversee all day-to-day operations of the leisure and sports facility.
- Manage and train a diverse team of staff, ensuring high levels of performance and customer service.
- Develop and implement operational strategies to improve efficiency and profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage inventory, procurement, and vendor relationships.
- Develop and execute marketing and promotional activities to attract and retain customers.
- Monitor financial performance, including budgeting and P&L responsibility.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Plan and organize events and special programs.
- Collaborate with management on long-term strategic planning and facility development.
- Utilize remote tools for reporting, scheduling, and communication with remote stakeholders.
This advertiser has chosen not to accept applicants from your region.
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Senior Events Manager - Leisure & Sports
Posted 6 days ago
Job Viewed
Job Description
Our client, a leading entity in the leisure and sports industry, is seeking an experienced Senior Events Manager to orchestrate a portfolio of high-profile events. This hybrid role requires a blend of in-office strategic planning and remote coordination, offering a flexible work arrangement. You will be responsible for the end-to-end management of events, from conceptualization and budgeting to execution and post-event analysis. This includes sourcing venues, managing vendor relationships, developing marketing and promotional strategies, and ensuring seamless event logistics. The ideal candidate will have a proven track record in managing complex event projects, exceptional organizational skills, and a keen eye for detail. You will lead a team of event coordinators, providing guidance and support to ensure the successful delivery of all activities. Strong negotiation skills are essential for securing favourable terms with suppliers and sponsors. This role demands excellent communication and interpersonal skills, enabling effective collaboration with internal stakeholders, external partners, and event attendees. You will be expected to develop innovative event concepts that align with brand objectives and enhance participant experiences. Post-event evaluation, including financial reconciliation and performance reporting, is a critical component of this role. A willingness to travel occasionally for on-site event supervision is required. We are looking for a dynamic, results-oriented professional with a passion for creating memorable experiences in the leisure and sports domain. This position offers an exciting opportunity to shape the event landscape and contribute to the growth of our client's brand. The successful candidate will possess strong leadership qualities and the ability to thrive in a fast-paced, deadline-driven environment. This role is based in Naivasha, Nakuru, KE , with a hybrid work model.
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8
Executive Hotel Manager - Remote Oversight
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and visionary Executive Hotel Manager to lead and elevate the guest experience across their portfolio. This is a fully remote leadership role, requiring strategic oversight and management of hotel operations, focusing on enhancing service delivery, operational efficiency, and profitability. The ideal candidate will possess extensive experience in hospitality management, a deep understanding of hotel operations, and a proven ability to drive guest satisfaction and financial performance. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and fostering a culture of excellence among hotel staff. This role demands exceptional leadership, strategic planning skills, and the ability to manage diverse teams from a distance.
Key Responsibilities:
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role, is essential. Proven experience in managing budgets, P&L responsibility, and driving revenue growth is a must. Strong leadership, communication, and interpersonal skills are paramount. The ability to think strategically, make sound decisions, and effectively manage remote teams is crucial. Experience with various hotel property management systems (PMS) is highly desirable. This is an exceptional opportunity for an experienced hospitality leader to make a significant impact. Our client offers a comprehensive executive compensation package, including performance bonuses and benefits. The position requires strategic oversight of properties located in Kakamega, Kakamega, KE and surrounding regions, but the role itself is fully remote.
Key Responsibilities:
- Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance, ensuring adherence to quality standards.
- Develop and implement strategic plans to achieve operational goals and enhance profitability.
- Manage hotel budgets, control expenses, and optimize revenue streams.
- Set and maintain high standards for guest service, ensuring exceptional guest satisfaction and loyalty.
- Lead, motivate, and develop hotel management teams to foster a positive and high-performing work environment.
- Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
- Ensure compliance with all health, safety, and legal regulations.
- Oversee the implementation of technology solutions to improve operational efficiency and guest experience.
- Develop and manage relationships with key stakeholders, including owners, suppliers, and local community partners.
- Conduct regular performance reviews and provide constructive feedback to direct reports.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role, is essential. Proven experience in managing budgets, P&L responsibility, and driving revenue growth is a must. Strong leadership, communication, and interpersonal skills are paramount. The ability to think strategically, make sound decisions, and effectively manage remote teams is crucial. Experience with various hotel property management systems (PMS) is highly desirable. This is an exceptional opportunity for an experienced hospitality leader to make a significant impact. Our client offers a comprehensive executive compensation package, including performance bonuses and benefits. The position requires strategic oversight of properties located in Kakamega, Kakamega, KE and surrounding regions, but the role itself is fully remote.
This advertiser has chosen not to accept applicants from your region.
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