4 Executive Hotel Operations Manager jobs in whatjobs

Executive Hotel Operations Manager

80100 Nairobi, Nairobi KES2500000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking a visionary and experienced Executive Hotel Operations Manager to lead their prestigious hospitality establishment. This is a unique opportunity for a seasoned professional to manage all aspects of hotel operations from a fully remote capacity, ensuring unparalleled guest satisfaction and operational excellence. You will oversee departments including front office, housekeeping, food and beverage, and maintenance, implementing strategic initiatives to enhance service quality, operational efficiency, and profitability. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record in leadership, and the ability to inspire and manage a diverse team remotely. You will be responsible for developing and implementing operational policies and procedures, setting service standards, and ensuring compliance with health and safety regulations. This remote-first role requires exceptional communication and interpersonal skills, as you will engage with hotel staff, senior management, and potentially guests, to ensure seamless operations. Key responsibilities include budgeting, financial performance analysis, inventory management, and strategic planning for revenue growth. You will also focus on staff training and development, fostering a positive work environment, and driving customer loyalty programs. The ability to troubleshoot and resolve complex operational challenges quickly and effectively is crucial. We are looking for a results-oriented leader who can maintain the highest standards of service and operational integrity, even while managing remotely. This role demands a strategic mindset coupled with a hands-on approach to problem-solving and a commitment to continuous improvement in all facets of hotel management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 8 years of progressive experience in hotel operations management, with at least 3 years in an executive role.
  • Proven experience in managing diverse hotel departments (Front Office, F&B, Housekeeping).
  • Strong financial acumen, including P&L management and budgeting.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional customer service orientation and problem-solving abilities.
  • Proficiency in hotel management software (PMS).
  • Outstanding communication and interpersonal skills, adaptable to a remote setting.
  • Demonstrated ability to implement operational improvements and strategic initiatives.
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Executive Hotel Operations Manager

00200 Abothuguchi West KES400000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a prestigious luxury hotel group, is looking for an experienced and visionary Executive Hotel Operations Manager to lead their operations remotely. This role requires a seasoned hospitality professional with a proven ability to manage all facets of hotel operations, ensuring the highest standards of guest satisfaction and operational efficiency, all while managing a distributed team. You will be responsible for overseeing day-to-day operations across multiple properties, including front office, housekeeping, food and beverage, and maintenance, with a strong emphasis on remote oversight and team empowerment. The ideal candidate will have a comprehensive understanding of hospitality management principles, strong financial acumen, and exceptional leadership skills. You will develop and implement operational policies and procedures that align with the company's brand standards and strategic goals. A key responsibility will be to drive revenue generation and cost control initiatives, ensuring profitability without compromising on guest experience or service quality. This role involves extensive remote team management, requiring excellent communication and motivational skills to foster a cohesive and high-performing culture among staff located across different regions. You will work closely with department heads to set performance targets, conduct regular performance reviews, and provide ongoing training and development opportunities. Furthermore, you will be instrumental in strategic planning, identifying market trends, and developing innovative solutions to enhance the guest experience and operational effectiveness. Risk management, health, and safety compliance will also fall under your purview, ensuring all properties adhere to stringent regulations. The ability to analyze operational data, identify areas for improvement, and implement effective solutions is paramount. You will also be involved in budgeting, forecasting, and managing departmental expenses to achieve financial objectives. This is an unparalleled opportunity for a results-oriented leader to shape the future of luxury hospitality operations in a flexible, remote work environment. Your expertise will be critical in maintaining and elevating the esteemed reputation of our client's properties.
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Executive Hotel Operations Manager

01001 Makongeni KES500000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client seeks an accomplished and dynamic Executive Hotel Operations Manager to oversee and elevate the guest experience and operational efficiency of their prestigious hospitality establishment. This is a fully remote leadership opportunity, demanding strategic oversight of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure the highest standards of service and profitability. The ideal candidate will possess extensive experience in hotel management, with a proven ability to lead diverse teams, manage budgets, and implement innovative operational strategies. Key responsibilities include developing and enforcing operational policies and procedures, ensuring compliance with health, safety, and hygiene regulations, and driving revenue growth through strategic pricing and marketing initiatives. You will be instrumental in fostering a culture of exceptional guest service, addressing guest feedback promptly and effectively, and empowering staff to deliver memorable experiences. The successful candidate will possess strong financial acumen, with expertise in revenue management, cost control, and profitability analysis. You will work closely with department heads to set performance targets, monitor key metrics, and implement strategies for continuous improvement. This role requires exceptional leadership, communication, and problem-solving skills, coupled with a deep understanding of the hospitality industry's nuances. The ability to thrive in a fast-paced, demanding environment and deliver consistent results remotely is crucial. You will be responsible for enhancing the overall reputation and market position of the hotel through strategic operational excellence. This is an unparalleled opportunity for a seasoned hospitality professional to shape the future of a leading establishment from a remote location, impacting operations in **Thika, Kiambu, KE**.
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Executive Hotel Operations Manager

20100 Mwembe KES3000000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a premier luxury resort chain, is searching for an accomplished Executive Hotel Operations Manager to oversee their exceptional guest experiences. This role is designated as fully remote, allowing you to manage operations from your preferred location within Kenya. You will be responsible for the day-to-day management of hotel operations, ensuring the highest standards of service excellence, operational efficiency, and guest satisfaction. This encompasses overseeing departments such as Front Office, Food & Beverage, Housekeeping, and Events. You will develop and implement operational strategies, set performance benchmarks, and ensure adherence to company policies and procedures. Key responsibilities include staff recruitment, training, and development, as well as managing budgets and controlling costs effectively without compromising service quality. The ideal candidate will possess strong leadership qualities, exceptional interpersonal skills, and a deep understanding of the hospitality industry. You will be adept at problem-solving, resolving guest concerns promptly, and ensuring a seamless and memorable stay for every visitor. A proven ability to drive revenue growth, optimize operational workflows, and maintain brand reputation is essential. This is a unique opportunity to lead a dedicated team and contribute to the continued success of a renowned hospitality brand. We seek a passionate and service-oriented professional who can inspire excellence and foster a culture of continuous improvement. The position is associated with our flagship property near Nakuru, Nakuru, KE , but is a fully remote managerial role.
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