1097 E Commerce Operations Manager Remote jobs in Nairobi

• Developing and executing global procurement strategies aligned with company objectives.
• Identifying, evaluating, and selecting new suppliers based on quality, cost, and reliability.
• Negotiating contracts and terms with suppliers to achieve favorable pricing and service agreements.
• Managing supplier relationships, ensuring performance meets or exceeds expectations.
• Monitoring market trends and identifying opportunities for cost reduction and process improvement.
• Mitigating supply chain risks and developing contingency plans.
• Overseeing the procurement process from requisition to payment.
• Ensuring compliance with procurement policies and ethical standards.
• Collaborating with internal departments to understand their procurement needs.
• Analyzing procurement data to identify trends and areas for optimization.

• Analyze procurement data to identify trends, inefficiencies, and cost-saving opportunities.
• Monitor supplier performance against established metrics and provide regular feedback.
• Support the development and execution of strategic sourcing strategies.
• Conduct market research to identify new suppliers and evaluate their capabilities.
• Assist in the negotiation of contracts and terms with suppliers.
• Prepare regular reports on procurement activities, including spend analysis and category performance.
• Collaborate with internal stakeholders to understand their procurement needs and ensure timely delivery of goods and services.
• Maintain accurate procurement records and databases.
• Identify and implement process improvements within the procurement function.
• Support demand planning and inventory management activities.
• Ensure compliance with procurement policies and procedures.

• Bachelor's degree in Supply Chain Management, Business Administration, Economics, or a related field.
• 1-3 years of experience in procurement, supply chain analysis, or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and data analysis tools.
• Familiarity with ERP systems (e.g., SAP, Oracle) is a plus.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote environment.

An international non-profit organisation based in Africa is seeking a
Supply Chain & Logistics Associate
to support and optimise their procurement and logistics operations across the region. This role is based in
Nairobi, Kenya
.

This is an exciting opportunity to join a mission-driven organisation dedicated to expanding access to critical health care solutions. The role will be
based in Kenya
and will play a pivotal part in ensuring the smooth flow of products across Sub-Saharan Africa.

The successful candidate will support end-to-end supply chain activities, working closely with suppliers, distributors, and internal teams. This position offers the chance to contribute to meaningful impact, while supporting organisational growth and efficiency.

Key Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Procurement, Business Administration, or a related field (master's or certifications such as CIPS/KISM preferred).
• 5-7 years of relevant experience in supply chain management, logistics, or procurement.
• Strong skills in Excel and inventory management systems.
• Previous experience operating across Sub-Saharan Africa preferred.
• Exceptional attention to detail, communication, and problem-solving skills.
• Adaptability to work in a dynamic, fast-paced environment - need to conduct regular meetings with suppliers in Asia

Key Responsibilities:

• Oversee logistics operations, including warehousing, transportation, and distribution.
• Manage procurement processes, purchase orders, and supplier relationships.
• Track shipments, freight quotes, and shipping documentation from origin to destination.
• Ensure compliance with international and local logistics regulations.
• Monitor supply chain KPIs including delivery performance, costs, and inventory turnover.
• Collaborate with internal teams (Sales, Finance, and Customer Support) to meet business goals.
• Drive improvements to optimise costs, lead times, and operational efficiency.

Key Personal Skills:

• Organised, proactive, and efficient in managing multiple priorities.
• Strong interpersonal communication and collaboration skills.
• Strategic thinker with the ability to problem-solve under pressure.
• Positive and self-motivated with a solutions-focused mindset.

If you are passionate about strengthening supply chain and logistics operations across Africa, and you have strong experience in procurement and distribution, please submit your application below.

Desired Skills and Experience
Bachelor's degree in Supply Chain Management, Logistics, Procurement, Business Administration, or related field.

Master's degree or professional certifications (e.g., CIPS, KISM) preferred.

5-7 years of experience in supply chain management, with a focus on logistics and procurement.

Previous experience working across Sub-Saharan African countries preferred.

Knowledge of medical devices (especially neonatal and maternal) and related documentation is an advantage.

Strong technical and data entry skills, with advanced Excel proficiency.

Experience using inventory management systems.

Ability to monitor and report on KPIs such as delivery performance, freight costs, inventory turnover, and budget adherence.

Understanding of international and local logistics laws, import requirements, and safety standards.

Exceptional attention to detail (ability to manage multiple moving parts accurately).

Strong problem-solving and strategic thinking skills.

Excellent interpersonal and communication skills (verbal and written in English).

Ability to collaborate effectively with suppliers, distributors, and cross-functional teams (Sales, Finance, Customer Support).

Comfortable in a fast-paced, startup-like environment where priorities can shift quickly.

Willingness to work flexible hours to align with suppliers in Asia and stakeholders in the USA

• Develop and execute strategic supply chain and logistics plans aligned with company objectives.
• Oversee end-to-end supply chain operations, including procurement, inventory management, warehousing, and transportation.
• Manage and optimize inventory levels to meet demand while minimizing holding costs.
• Negotiate favorable terms and build strong relationships with suppliers and logistics partners.
• Implement and manage robust logistics networks to ensure efficient and timely product delivery.
• Drive continuous improvement initiatives to enhance supply chain efficiency and reduce costs.
• Utilize data analytics and forecasting tools to improve demand planning and supply chain visibility.
• Lead and mentor a high-performing, remote supply chain team.
• Ensure compliance with all relevant regulations and quality standards.
• Identify and mitigate supply chain risks and develop contingency plans.
• Evaluate and implement new supply chain technologies and systems.
• Collaborate with sales, marketing, and production teams to align supply chain activities with business needs.

• Bachelor's or Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 10 years of progressive experience in supply chain management, with at least 5 years in a leadership role within the FMCG industry.
• Proven track record of successfully managing complex, global supply chains and driving significant cost savings and efficiency improvements.
• In-depth knowledge of inventory management, logistics, procurement, and international trade.
• Strong analytical and problem-solving skills, with proficiency in data analysis and forecasting tools.
• Experience with Supply Chain Management (SCM) software and ERP systems.
• Excellent leadership, communication, and negotiation skills.
• Ability to work effectively in a fully remote, fast-paced, and dynamic environment.
• Demonstrated ability to build and manage high-performing teams remotely.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That's what makes us Roche.

The Opportunity
Roche Kenya is seeking a highly motivated and versatile Supply Chain & SHE Coordinator to join our team. This dual-focus role is accountable for ensuring the efficient, timely, and compliant execution of our in-country supply chain while simultaneously implementing and championing a robust Safety, Health, and Environment (SHE) culture.

The ideal candidate will manage end-to-end logistics and distribution to deliver our innovative medicines to patients and customers, while also ensuring our operations adhere to all local regulations and Roche's global SHE standards. This position is critical for maintaining operational excellence, ensuring our right-to-operate, and safeguarding our people and products.

Key Challenges
Supply Chain & Logistics Operations:

• Drive end-to-end in-country supply chain activities, including Order-to-Cash, logistics, and distribution to ensure world-class service levels and timely delivery to customers
• Monitor inventory levels against sales forecasts to prevent stockouts and minimize excess stock, ensuring optimal availability of our medicines
• Develop and maintain strong, mutually beneficial relationships with customers, third-party logistics providers (3PLs), and distributors
• Track, analyze, and report on key supply chain performance indicators (KPIs), identifying opportunities for process improvements to enhance efficiency and customer experience
• Collaborate closely with Business Development, CRS, and Finance chapters to align supply chain activities with overall business objectives

Safety, Health, Environment & Security (SHE) Management:

• Implement and maintain SHE policies and management systems to ensure full compliance with local Kenyan regulations and Roche's global SHE objectives
• Conduct comprehensive risk assessments (including Biosafety), site inspections, and audits to identify, document, and mitigate potential hazards
• Lead incident investigations to determine root causes and implement corrective actions to prevent recurrence, reporting critical situations to Group SHE as required
• Develop and deliver SHE training to promote a strong safety culture and ensure all employees and contractors are aware of their responsibilities
• Manage emergency preparedness and business continuity plans in collaboration with regional and group SHE teams
• Serve as the primary advisor to management on all SHE, Biosafety, and Security matters, including physical, personnel, and product security

Who You Are as an Ideal Candidate

Qualifications And Experience

• Bachelor's degree in Supply Chain Management, Logistics, Occupational Health & Safety, Environmental Science, Business Administration, or a related field
• Minimum of 3 years of proven experience in supply chain management and/or administering SHE programs. Experience in the pharmaceutical, diagnostics, or a related regulated industry is highly preferred
• Proficiency in supply chain software, Enterprise Resource Planning (ERP) systems, and SHE management systems
• Experience as an auditor and a strong understanding of risk management principles

Key Competencies & Skills

• Strong business, logistics, and supply chain acumen with an understanding of the local distribution environment
• In-depth knowledge of Kenyan occupational safety, health, and environmental laws and regulations
• Excellent communication and interpersonal skills, with the ability to act as a connector between internal and external stakeholders
• Strong analytical, problem-solving, and decision-making abilities, especially under conditions of uncertainty
• A systems-thinking, solution-oriented, and enterprise mindset
• Ability to work independently and as a collaborative member of a team

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

About Trócaire

Trócaire is an international non-governmental organization (INGO) committed to addressing the root causes of poverty, injustice, and human suffering. We work closely with local partners in some of the world's most at-risk communities while also engaging people in Ireland to advocate for global justice. Through this dual approach, we strive to bring about positive and lasting change for a more just and equitable world.

Operating in up to 20 countries across Africa, Asia, Latin America, and the Middle East, Trócaire delivers both humanitarian assistance and long-term development support. Our programmes focus on promoting access to justice, advancing climate and environmental justice, ensuring the protection, voice, and influence of women and girls, saving lives and protecting human dignity, and mobilising the public in Ireland to contribute to global justice.

Our mission is rooted in Catholic Social Teaching and guided by the belief in the inherent dignity of every human person. We are committed to living out our core values of solidarity, courage, participation, perseverance, and accountability. These values shape our partnerships with communities, our advocacy efforts, and our humanitarian responses, ensuring that we remain steadfast in our vision of a just world where all people can live with dignity and hope.

Within this framework, Logistics in Trócaire Somalia operates under the Operations Department and plays a vital role in ensuring that programme supplies and services reach communities efficiently and on time. The unit manages transport, warehousing, fleet operations, and cross-border shipments from Kenya into Somalia, while safeguarding compliance with donor requirements, Trócaire policies, and regulatory authorities in both countries.

By coordinating the secure storage and timely delivery of nutrition, medical, and WASH supplies, Logistics enables programme teams and partners to overcome access challenges in fragile environments. Working closely with project and other field staff, the unit ensures accountability, quality, and value for money, thereby strengthening Trócaire's capacity to deliver both emergency relief and long-term development interventions across Somalia.

The Supply Chain & Logistics Assistant role supports these functions and reports directly to the Supply Chain and Logistics Manager. Based in Nairobi, with regular travel to field locations in Somalia, the role carries no line management responsibility but provides essential logistical support to programme teams, ensuring the smooth and effective implementation of logistics activities.

Key responsibilities

Procurement:

Coordinate with Project Managers to develop procurement plans and consolidate them into a single master plan.

Update and align programme procurement plans with the Supply Chain & Logistics Manager, maintaining timelines, budgets, and donor compliance.

Consolidate procurement requests by category and donor, verify specifications, and ensure proper filing of all PRs.

Assist the Supply Chain & Logistics Manager in supplier prequalification for goods, works, and services in Kenya and Somalia, ensuring compliance with Trócaire policies.

Manage the supplier register by category, ensuring compliance documents are up to date and retained in line with Trócaire's data protection and archiving policies.

Prepare RFQs, RFPs, and RFTs for goods, services, and works, and submit to the Supply Chain & Logistics Manager for review before procurement begins.

Identify suitable suppliers from the approved supplier database and register, and issue RFQs, RFPs, or RFTs for goods, services, and works based on efficiency and capacity.

Prepare bid matrices for goods, technical evaluation reports, and minutes for services and works, ensuring complete procurement documentation.

Draft purchase orders, manage approvals and signatures, and follow up with suppliers to ensure timely delivery.

Draft and support management of contracts for goods, works, services, and lease agreements in compliance with Trócaire policies and donor requirements.

Manage contracts for goods, works, services, and lease agreements, including monitoring performance, tracking milestones/renewals, and ensuring proper closure.

Maintain and update a contract management tracking sheet/register to ensure compliance, audit readiness, and timely action on renewals or closures.

Monitor supplier obligations under contracts and facilitate timely invoice verification and payment processing in line with Trócaire policies.

Ensure systematic filing and secure archiving of all procurement documents to support transparency, audit readiness, and institutional knowledge management.

Keep requestors updated on procurement progress through regular completion and sharing of the procurement monitoring sheet.

Collaborate with the Field Logistics & Procurement Officer to ensure all field procurement is compliant, well-documented, and audit-ready.

Conduct regular market surveys to identify potential suppliers, assess market trends, and inform competitive and value-driven procurement decisions.

Conduct regular quality checks and periodic performance evaluations of suppliers to ensure compliance, value for money, and continuous improvement.

Serve as the primary liaison with suppliers, fostering effective communication, accountability, and long-term partnership management.

Manage supplier relationships by ensuring clear communication, resolving issues, monitoring performance, and fostering long-term partnerships in line with Trócaire's policies.

Liaise with suppliers, contractors, and service providers to verify goods, works, and services, ensuring final delivery and certification of completion before processing payment requests.

Logistics:

Support implementation of supply chain and logistics policies across the Somalia Country Programme under the guidance of the Supply Chain & Logistics Manage

Ensure adequate office supplies through proactive planning and cost-effective procurement, reducing disruption risks and supporting operational continuity.

Ensure construction and rehabilitation activities comply with national regulations and Trócaire policies, mitigating legal and operational risks.

Monitor transport service contracts for compliance and completeness of procurement files, ensuring accountability and timely supplier payments.

Conduct field visits to audit compliance with Trócaire logistics policies, strengthen local capacity, and ensure transparent stock management.

Assets:

Draft and support management of lease agreements, ensuring compliance with organisational and donor requirements.

Manage contracts linked to equipment, facilities, or service providers, ensuring timely renewals, maintenance follow-up, and compliance with policies

Maintain comprehensive rehabilitation project files to support compliance, institutional memory, and donor reporting.

Warehouse & Stock Management:

Oversee receipt, storage, and safe transportation of goods to Gedo, Somalia, ensuring proper documentation and compliance with Trócaire procedures.

Work with project teams to track supplies from procurement to final distribution and provide regular progress updates.

Liaise with consignees to confirm receipt and quality of delivered goods and supplies.

Shipping, Clearing & Forwarding:

Coordinate and track cargo dispatches (air and road) to the field, ensuring proper documentation and confirmation of receipt from consignees.

Follow up with transporters, clearing agents, and logistics partners to ensure timely delivery and compliance with shipping/forwarding requirements.

Essential Requirements

Education & Professional Certifications:

Bachelor of Science degree in Procurement, Logistics, and Supply Chain Management from a recognized university in Kenya (Essential)

Chartered Institute of Procurement & Supply (CIPS) Diploma in Procurement (Added Advantage)

Certification in Humanitarian Logistics or Supply Chain Management from the Logistics Learning Alliance (LLA) (Added Advantage)

MEDLOG certification from LLA (Medical Logistics in Humanitarian Emergencies) (Added Advantage)

Experience (Essential):

Proven experience in procurement and logistics with an INGO, the Red Cross/Red Crescent Movement, and/or UN agencies (Essential)

Considerable background in procurement planning, supplier management, contract administration, warehousing, and fleet coordination (Essential)

Considerable understanding of donor regulations (e.g., BHA, CFGB, FCDO, ECHO) and Quality Standards.

Proficiency in MS Office (Excel, Word, Outlook); ERP/procurement systems is an advantage.

Demonstrated knowledge in market assessments, supplier evaluations, and value-for-money analysis.

Core Competencies (Essential):

High integrity, accountability, and commitment to transparency.

Strong organizational, analytical, and problem-solving skills.

Effective communication and relationship management with suppliers, partners, and stakeholders.

Ability to work under pressure, prioritize competing tasks, and deliver results in a humanitarian context.

Other Requirements (Essential):

Fluency in English (spoken and written) is Essential; Somali Language is an advantage

Understanding of the Somalia/Gedo operational context, including logistical and security challenges.

Commitment to Trócaire's safeguarding standards, humanitarian principles, and zero-tolerance approach to fraud and corruption.

Safeguarding Programme Participants-Children & Adults

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. More information on Trócaire's safeguarding policies available here.

Diversity and inclusion

We welcome diverse applicants to join our inclusive workforce.

Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.

Diversity and Inclusion statement available here.

Closing Date for Applications is 22 September 2025

For the Candidate with the required experience and passion for the role, Trocaire Offers a competitive package of salary and benefits. Please the recruitment will be on rolling bases

please see job description attached. Local staff have a significant advantage.

To apply,

please send a copy of your CV and covering letter (quoting the job title

above)To

Trócaire is committed to Safeguarding people within our programmes from Exploitation and Abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. All internal applicants are reminded of their obligations in relation to these policies.

At Trócaire, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of performance and integrity in line with our organisational values. All recruitment decisions are made on the basis of organizational needs. Trócaire is committed to creating an inclusive environment of mutual respect, recruiting and employing staff from diverse backgrounds and with diverse identities, at all levels in the organisation. We will not tolerate discrimination on the basis of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disability. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application

• Develop and implement strategic procurement policies and procedures.
• Identify, evaluate, and select suppliers based on quality, cost, and reliability.
• Negotiate contracts, pricing, and terms with suppliers.
• Manage supplier relationships and performance.
• Oversee inventory management and optimize stock levels.
• Conduct market research to identify cost-saving opportunities.
• Ensure compliance with procurement regulations and company policies.
• Collaborate with internal departments to understand their procurement needs.
• Analyze supply chain data to identify trends and areas for improvement.

• Bachelor's degree in Supply Chain Management, Business Administration, Commerce, or a related field.
• Minimum of 5 years of experience in procurement and supply chain management.
• Proven track record in strategic sourcing and supplier negotiation.
• Strong understanding of inventory management and logistics.
• Excellent analytical and problem-solving skills.
• Proficiency in procurement software and ERP systems.
• Strong communication and interpersonal skills, adaptable to remote collaboration.