324 Delivery Service jobs in Nairobi

Company Description

Jibu Ruaka is a water purification organization that provides clean and purified water to different clients within the region of Ruaka.

Role Description

This is a full-time on-site role as a Delivery Driver at Jibu Ruaka located along Limuru Road opposite Club Decimo. The Delivery Driver will be responsible for daily delivery tasks, including loading and unloading water bottles, ensuring timely delivery to customers, and maintaining delivery vehicles ( Van and Lorries). The role will also involve interacting with customers and providing excellent customer service.

Working hours : Monday to Saturday from 8.30am to 8.30pm.

Salary : 30,000Ksh

Qualifications

• Van driving license
• Delivery driving experience for over 4 years
• Experience in a delivery company
• Car driving license that encompasses lorries will be an added advantage
• Good time management and organizational skills
• Physical fitness and ability to lift heavy objects
• Knowledge of local area and roads

• Plan and optimize delivery routes for efficiency, cost-effectiveness, and timeliness.
• Coordinate and manage the daily activities of delivery drivers and personnel.
• Monitor delivery progress and proactively address any delays or issues that arise.
• Ensure compliance with all safety regulations and company policies related to transportation and delivery.
• Manage delivery schedules and resources to meet customer demand and service level agreements.
• Utilize logistics software and tracking systems to monitor operations and performance.
• Analyze delivery data to identify areas for improvement in efficiency, cost, and customer experience.
• Provide clear communication and support to drivers, addressing their concerns and questions.
• Liaise with customers and internal teams to resolve delivery-related issues and ensure satisfaction.
• Implement performance metrics and conduct regular reviews to drive operational excellence.
• Assist in the recruitment, training, and onboarding of new delivery staff.
• Maintain accurate records of deliveries, driver hours, and operational metrics.
• Contribute to the development and implementation of new logistics strategies and technologies.
• Foster a positive and safety-conscious work environment for the delivery team.

• Bachelor's degree in Logistics, Supply Chain Management, Operations Management, or a related field.
• Minimum of 4 years of experience in logistics planning, delivery operations, or transportation supervision.
• Proven experience in route planning, scheduling, and managing delivery fleets.
• Strong understanding of transportation regulations, safety protocols, and compliance.
• Proficiency in logistics software, mapping tools, and GPS tracking systems.
• Excellent organizational, time-management, and problem-solving skills.
• Strong leadership and communication abilities, with experience managing remote teams.
• Ability to work independently, make decisions, and manage multiple priorities in a fast-paced remote environment.
• High attention to detail and accuracy in record-keeping and planning.
• A commitment to customer satisfaction and operational efficiency.
• Experience in using delivery management platforms is a plus.

• Operate company vehicles safely and responsibly to deliver products to customers.
• Plan and optimize delivery routes to ensure efficiency and timeliness.
• Load and unload goods, ensuring they are handled with care.
• Conduct pre-trip and post-trip vehicle inspections to ensure roadworthiness.
• Maintain accurate delivery records and obtain necessary signatures.
• Adhere to all traffic laws and company safety policies.
• Communicate effectively with dispatchers and customers regarding delivery status.
• Report any vehicle maintenance issues or delivery discrepancies promptly.
• Assist with warehouse duties as needed during downtime.
• Ensure the cleanliness and organization of the delivery vehicle.

• Valid Kenyan driving license (Class BCE or equivalent).
• Minimum of 2 years of professional driving experience.
• Clean driving record with no major infractions.
• Knowledge of the local geography and road networks within Mombasa, Mombasa, KE and surrounding areas.
• Ability to perform physical tasks, including lifting and carrying goods.
• Excellent time management and organizational skills.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Familiarity with GPS devices and navigation apps.
• Basic vehicle maintenance knowledge is a plus.

• Oversee all aspects of last-mile delivery operations, ensuring efficient and timely fulfillment of customer orders.
• Develop and implement strategic plans to optimize delivery routes, reduce transit times, and minimize costs.
• Manage a team of dispatchers, delivery supervisors, and drivers, providing leadership and performance management.
• Implement and enforce safety protocols and procedures to ensure the well-being of all delivery personnel.
• Utilize route optimization software and telematics to track fleet performance and driver efficiency.
• Monitor key performance indicators (KPIs) such as on-time delivery rates, cost per delivery, and customer satisfaction.
• Collaborate with warehouse operations to ensure smooth order processing and dispatch.
• Identify and implement process improvements to enhance operational efficiency and customer experience.
• Manage relationships with third-party delivery partners and fleet providers.
• Analyze operational data to identify trends, challenges, and opportunities for innovation.
• Ensure compliance with all relevant transportation regulations.
• Develop and manage the operational budget for last-mile delivery.

• Bachelor's degree in Logistics, Supply Chain Management, Operations Management, or a related field.
• 7+ years of progressive experience in logistics and transportation, with a strong focus on last-mile delivery operations.
• Proven experience managing large teams and complex delivery networks.
• In-depth knowledge of route optimization software and delivery management systems.
• Strong understanding of fleet management, driver management, and safety regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Demonstrated leadership and team management abilities.
• Ability to work effectively in a fast-paced, remote environment.
• Strong communication and interpersonal skills.
• Experience with e-commerce logistics is highly desirable.

DEADLINE FOR APPLICATIONS
1 October :59-GMT+03:00 East Africa Time (Mogadishu)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

• Lead the implementation of full cycle source-to-contract processes of moderate and high complexity logistics service requirements including, but not limited to issuing competitive procedures, and evaluating offers (e.g., issuing calls, evaluating offers and negotiating/awarding contracts), to ensure successful contracting of transport, warehouse, and services.
• Contribute to the development and implementation of supply chain plans and procedures, in line with the transport manual and other relevant guidelines to achieve operational and cost efficiencies, responsiveness and reliability of logistics services.
• Lead the periodic review of shortlists to ensure an appropriate contractor base and prepare Expression of Interest (EOI) to include relevant contractors when applicable. Evaluate documentation received from prospective companies and recommend their inclusion.
• Lead the preparation and overall processing of Requests for Quotations (RFQ) for all contracts required for the implementation of WFP Logistics operations in Somalia and the same disseminated as per WFP approved systems.
• Prepare and review analysis of submitted offers ensuring an appropriate balance of costs and capacity.
• Ensure the organization of all required meetings related to the contracting process including Logistics Contracting Committees are well informed to support decision-making.
• Prepare and disseminate information regarding contract status and any other required information including minutes, Expression of Interest (EOI), Contract Awards, and Note for Record (NFR) documents
• Consolidate and analyze relevant market data to inform the design of logistics services taking into consideration key variables such as fuel costs and competition.
• Work in close collaboration with cross-functional counterparts to align Contracting activities and promote an integrated supply-chain approach to transport and service assistance.
• Monitor and manage contract validity dates and other relevant information regarding active agreements ensuring proactive planning of needs and contracting requirements.
• Maintain period performance review cycles to ensure contractors are compliant with expected performance benchmarks and agreed terms and conditions for services being delivered.
• Contribute to the development of contract management tools, templates, methods, and processes for contracts and champion a transformative agenda to modernize the contracting workstream based on technology and best practices.
• Manage, advise and develop the workforce involved in contracting activities. Supervise the work of support staff, providing practical advice and guidance, to ensure individual and team objectives are delivered to agreed standards and deadlines.
• Provide strategic leadership on Supply Chain market and risk assessment reports and recommendations for management decision as required for CBT intervention designs and/or expansion
• Map the Supply Chain of selected food commodities from production/point of entry to relevant retail markets with recommendations for management decision
• Develop and maintain an active/up-to-date database and/or shortlist of Retailers/Merchants and Financial Service Providers (FSPs)
• Participate actively and support the contracting of CBT vendors either through new contracts or the renewal of existing ones
• Coordinate CBT activities in Supply Chain and act as the Focal Person between the Area/Sub Offices and Country Office on Supply Chain related CBT operations
• Supervise the work of, and provide guidance on creation of POCB's and POS for Mobile money and Bank transactions while also ensuring that all retailers' contracts, onboarding process, Financial Service Provider Contracts and supporting documents are attached to PO's in wings.
• Provide strategic leadership on Supply Chain market and risk assessment reports and recommendations for management decision as required for CBT intervention designs and/or expansion
• Map the Supply Chain of selected food commodities from production/point of entry to relevant retail markets with recommendations for management decision
• Develop and maintain an active/up-to-date database and/or shortlist of Retailers/Merchants and Financial Service Providers (FSPs)
• Participate actively and support the contracting of CBT vendors either through new contracts or the renewal of existing ones
• Coordinate CBT activities in Supply Chain and act as the Focal Person between the Area/Sub Offices and Country Office on Supply Chain related CBT operations
• Supervise the work of, and provide guidance on creation of POCB's and POS for Mobile money and Bank transactions while also ensuring that all retailers' contracts, onboarding process, Financial Service Provider Contracts and supporting documents are attached to PO's in wings.

Qualifications, Experience And Skills Required
Education:
Advanced University Degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management, International Relations, or any other related fields.

Experience:
At least three (3) years
of relevant professional work experience with advanced University Degree OR first University Degree with a
minimum of five (5) or more years
of relevant experience - of which a minimum of
two (2) years
must be directly in
Supply Chain
. Previous experience in contracting and procurement activities is a desirable.

Language:
Fluency (level C) in English. Intermediate knowledge (level B) of a second UN language is a plus.

This position is open to qualified international candidates. The candidates must be nationals of a country other than the country of assignment. Female candidates are particularly encouraged to apply. WFP offers female friendly spaces in the workplace.
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Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

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The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

• Analyzing current logistics and supply chain processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Developing and implementing data-driven strategies to optimize inventory management, transportation routes, and warehousing operations.
• Utilizing supply chain management software and analytical tools to monitor key performance indicators (KPIs) and generate performance reports.
• Forecasting demand, managing lead times, and ensuring timely delivery of goods across various distribution channels.
• Collaborating with internal teams (procurement, sales, operations) and external partners (carriers, suppliers, third-party logistics providers) to ensure seamless supply chain flow.
• Identifying cost-saving opportunities within the supply chain and implementing measures to reduce operational expenses.
• Conducting market research on industry trends, best practices, and emerging technologies in logistics and supply chain management.
• Developing and maintaining accurate documentation for supply chain processes and procedures.
• Assisting in the negotiation of contracts with logistics providers and suppliers.
• Troubleshooting and resolving supply chain issues as they arise.
• Contributing to the continuous improvement of supply chain systems and strategies.