2 jobs in JIbu Kiambu
Customer Service Specialist
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Job Description
Company Description
Jibu Lavington is a water purification organization that provides clean and purified water to different clients within the region of Lavington.
Role Description
This is a full-time on-site role for a Customer Service specialist at Jibu Lavington located along Ngong Road opposite Posta in Nairobi County, Kenya. Working hours will be between 8.30am to 8.00pm from Monday to Saturday.
Salary : 25,000Ksh per month
They will be required to :
- Receive calls from customers requiring delivery services.
- Use a POS system to manage customer orders.
- Phone call follow up on customer reception of order and payments made.
- Providing excellent service to clients who come physically for their own products.
- Following up customers for feedback on improvement of services.
- Managing customer inquiries and concerns.
Qualifications
- Experience in Customer service roles/Front office roles for over 3 years is required
- Phone Etiquette, Customer Service, and Communication skills
- Excellent interpersonal and organizational skills
- Ability to multitask and prioritize tasks efficiently
- Excellent verbal and written communication skills
Job Description
Company Description
Jibu Lavington is a water purification organization that provides clean and purified water to different clients within the region of Lavington.
Role Description
This is a full-time on-site role as a Delivery Driver at Jibu Lavington located along Ngong Road opposite Posta. The Delivery Driver will be responsible for daily delivery tasks, including loading and unloading water bottles, ensuring timely delivery to customers, and maintaining delivery vehicles ( Van and Lorries). The role will also involve interacting with customers and providing excellent customer service.
Working hours : Monday to Saturday from 8.30am to 8.30pm.
Salary : 30,000Ksh
Qualifications
- Van driving license
- Delivery driving experience for over 4 years
- Experience in a delivery company
- Car driving license that encompasses lorries will be an added advantage
- Good time management and organizational skills
- Physical fitness and ability to lift heavy objects
- Knowledge of local area and roads