What Consumer Goods Jobs are in Kenya?

About the Role Our client, a leading innovator in the consumer goods sector, is actively seeking a driven and dynamic Remote Field Sales Representative to join their expanding national sales force. This role is designed for individuals who excel in building relationships and driving sales within the retail environment, with the unique advantage of being fully remote. You will be responsible for managing a designated territory, promoting our client's diverse product lines to retailers, negotiating shelf space, and ensuring product availability. This is a fantastic opportunity to leverage your sales expertise in a flexible, work-from-home capacity while making a significant impact on brand presence and sales performance. We offer comprehensive training, ongoing support, and a rewarding commission structure. If you are a self-starter with a passion for sales and a knack for understanding consumer markets, this remote opportunity based in the Bungoma, Bungoma, KE region is for you. Key Responsibilities

• Develop and execute strategies to achieve sales targets within assigned retail territories.
• Build and maintain strong relationships with store managers and buyers at retail locations.
• Promote and present new product lines and promotions to retailers.
• Negotiate product placement, orders, and promotional activities.
• Monitor inventory levels and ensure optimal product visibility and stock rotation.
• Provide market intelligence and competitor activity reports.
• Manage expenses and submit timely reports.
• Utilize CRM tools to track sales activities, manage customer data, and forecast sales.

Requirements

• Proven experience in field sales, preferably within the consumer goods or retail industry.
• Demonstrated ability to meet and exceed sales quotas.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of sales cycles and retail dynamics.
• Ability to work independently and manage a remote territory effectively.
• Proficiency in CRM software and mobile sales applications.
• A valid driver's license and willingness to travel within the assigned territory.
• Based in or able to operate effectively remotely within the Bungoma, Bungoma, KE area.
• Bachelor's degree in Marketing, Business, or a related field is an advantage.

Benefits

• Competitive base salary with an attractive commission and bonus plan.
• Comprehensive medical and dental coverage.
• Paid time off and holidays.
• Company-provided mobile device and sales tools.
• Opportunities for professional development and advancement.
• A supportive and flexible remote work environment.
• Travel allowance for territory coverage.

The Client Service Officer's principal responsibility is to provide after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations. This involves the actual delivery of the product and after-sales maintenance, which constitutes service quality that ensures continued patronage from the client.
Client Service Officers are required to:
+ Have direct day to day interaction with customers
+ Work with internal partners to obtain answers/solutions to client inquiries
+ Acts as the advocate and impetus for process improvements within Citi.
+ Engage Citi business partners in a team effort to focus on issues and opportunities that further differentiate Citi as an excellent service provider
+ Participate in customer feedback, root cause analysis of issues and identification of process improvement opportunities
+ Manage a portfolio of client relationships and ensure clients are satisfied with and trained on the Citi products and services
**Responsibilities:**
+ Serve as a point of contact for clients, interacting with key teams to identify and resolve client issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analysis to address client needs
+ Communicate resolutions to clients
+ Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citibank, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 1-3 years relevant experience
+ Consistently demonstrate clear and concise written and verbal communication in English and Arabic
+ Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
+ Demonstrated ability to present concepts and influence / lead change
+ Proven investigative, analytical and risk management skills with ability to understand and interpret statistics and metrics
+ Self-motivated with high competency to follow through when facing obstacles
+ Demonstrated initiative and creativity in problem solving
+ Ability to organize own work and manage time
+ Ability to work independently within a team environment
+ Excellent technical skills (Excel, Word)
+ Flexible and adaptable approach to a constantly changing work environment.
**Education:**
+ Bachelor's degree /University degree (Minimum Second Upper Classification or Equivalent)
+ Competency in Arabic (Written and Spoken)
**What we can offer you:**
By joining Citi in Nairobi , you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Please include your CV in English only.
---
**Job Family Group:**
Customer Service
---
**Job Family:**
Institutional Customer Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.