462 Cloud Services jobs in Kenya
Category Manager - Online Retail
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for an experienced and strategic Category Manager to lead the development and growth of specific product categories within their online retail platform. This position is entirely remote, requiring a results-driven individual with a strong understanding of the FMCG market and e-commerce strategies. The Category Manager will be responsible for product assortment planning, pricing strategies, promotional activities, and supplier relationship management for their assigned categories. You will analyze market trends, consumer behavior, and competitor activities to identify opportunities and drive sales growth. The ideal candidate will have a proven track record in category management, with excellent analytical skills and the ability to make data-driven decisions. Key responsibilities include managing category P&Ls, optimizing inventory levels, and ensuring a competitive and appealing product offering. You will work closely with marketing, merchandising, and operations teams to execute successful category strategies. This role demands strong negotiation skills and the ability to build and maintain effective relationships with suppliers. We are seeking a self-motivated individual who can thrive in a remote work environment, manage multiple projects, and deliver outstanding results. The successful candidate will be proficient in e-commerce analytics tools and have a deep understanding of online customer acquisition and retention strategies. This is an exciting opportunity to significantly impact the success of our client's online business, with potential strategic influence across their operational reach, including areas like Mlolongo, Machakos, KE . You will be responsible for driving innovation within your categories and ensuring a superior customer experience. A strong understanding of digital marketing and promotional planning is essential for success in this role. The ability to forecast demand accurately is also a critical component.
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E-commerce Manager - Online Retail
Posted 20 days ago
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Job Description
Our client is seeking an innovative and results-oriented E-commerce Manager to spearhead their online retail operations. This fully remote position requires a strategic thinker with a deep understanding of the e-commerce landscape and a passion for driving online sales growth. You will be responsible for developing and executing a comprehensive e-commerce strategy, encompassing website management, digital marketing, customer experience, and sales performance. Your core duties will involve optimizing the online store for user experience and conversion rates, managing product listings and inventory, and implementing effective digital marketing campaigns across various channels such as SEO, SEM, social media, and email marketing.
You will analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement. This role involves collaborating with cross-functional teams, including marketing, IT, and customer service, to ensure a seamless customer journey. Developing and managing the e-commerce budget, monitoring ROI, and reporting on key performance indicators (KPIs) will also be critical. The ideal candidate must be proficient in e-commerce platforms, analytics tools, and have a strong understanding of online payment gateways and logistics. This is a remote role, so excellent communication and project management skills are essential for effective collaboration with a distributed team. You will be tasked with creating engaging product content, managing promotional activities, and staying abreast of the latest e-commerce trends and technologies.
Responsibilities:
You will analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement. This role involves collaborating with cross-functional teams, including marketing, IT, and customer service, to ensure a seamless customer journey. Developing and managing the e-commerce budget, monitoring ROI, and reporting on key performance indicators (KPIs) will also be critical. The ideal candidate must be proficient in e-commerce platforms, analytics tools, and have a strong understanding of online payment gateways and logistics. This is a remote role, so excellent communication and project management skills are essential for effective collaboration with a distributed team. You will be tasked with creating engaging product content, managing promotional activities, and staying abreast of the latest e-commerce trends and technologies.
Responsibilities:
- Develop and implement the overall e-commerce strategy to drive revenue growth.
- Manage and optimize the company website for a superior user experience and high conversion rates.
- Oversee all digital marketing efforts, including SEO, SEM, social media marketing, and email campaigns.
- Analyze website performance, sales data, and customer insights to identify opportunities for improvement.
- Manage online product catalog, ensuring accuracy and compelling product descriptions.
- Collaborate with internal teams to ensure efficient order fulfillment and customer service.
- Manage the e-commerce budget and track ROI of marketing initiatives.
- Stay updated with e-commerce best practices and emerging technologies.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 5 years of experience in e-commerce management or digital marketing.
- Proven track record of successfully growing online sales and managing e-commerce platforms.
- Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
- Excellent understanding of SEO, SEM, social media marketing, and email marketing.
- Experience with e-commerce platforms (e.g., Shopify, Magento) is required.
- Demonstrated ability to lead and collaborate in a remote team environment.
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E-commerce Growth Manager - Online Retail
Posted 3 days ago
Job Viewed
Job Description
Our client, a rapidly expanding online retailer, is looking for an innovative and results-driven E-commerce Growth Manager to lead their digital commerce strategy. This fully remote position requires a strategic thinker with a deep understanding of online sales channels, social media marketing, and customer acquisition. You will be instrumental in driving online revenue, enhancing customer experience, and expanding market reach.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute a comprehensive e-commerce strategy to maximize sales and profitability.
- Manage and optimize all online sales channels, including the company website, marketplaces, and social commerce platforms.
- Oversee the creation and implementation of digital marketing campaigns across social media, email, and paid advertising.
- Analyze website traffic, sales data, and customer behavior to identify growth opportunities and areas for improvement.
- Manage product listings, pricing, and promotions to ensure competitiveness and maximize conversion rates.
- Develop and implement strategies to enhance customer engagement and loyalty through social media and other digital touchpoints.
- Collaborate with marketing, content, and design teams to create compelling product descriptions, visuals, and marketing materials.
- Stay abreast of emerging e-commerce trends, technologies, and competitor activities.
- Manage the e-commerce budget and track ROI for all digital marketing initiatives.
- Effectively communicate strategies and results to senior leadership in a remote setting.
Qualifications:
- Bachelor's degree in Marketing, Business, E-commerce, or a related field.
- Proven experience (5+ years) in e-commerce management, digital marketing, and social media strategy.
- Demonstrated success in driving online sales growth and managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Expertise in social media marketing, SEO, SEM, email marketing, and analytics tools (e.g., Google Analytics).
- Strong understanding of customer acquisition and retention strategies in an online environment.
- Excellent analytical skills with the ability to translate data into actionable insights.
- Outstanding communication and collaboration skills, especially in a remote work context.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Experience in the retail sector, particularly in the Mombasa, Mombasa, KE area or similar coastal regions, is an advantage.
- Creative thinker with a passion for e-commerce and digital innovation.
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E-commerce Operations Manager, Online Retail
Posted 15 days ago
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Job Description
Our client is seeking a detail-oriented and proactive E-commerce Operations Manager to oversee the smooth functioning of their online retail operations. This is a fully remote position, allowing you to manage critical business processes from anywhere. You will be responsible for ensuring efficient order processing, inventory management, fulfillment, and customer service related to online sales. Your goal is to optimize the entire e-commerce customer journey, from product selection to final delivery, ensuring customer satisfaction and driving repeat business.
The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and customer service principles. You will work closely with various teams, including marketing, sales, warehousing, and logistics providers, to ensure seamless integration and execution. Key responsibilities include monitoring website performance, managing product listings, overseeing inventory levels to prevent stockouts or overstocking, and optimizing shipping processes. Experience with inventory management software and e-commerce platforms (e.g., Shopify, Magento) is crucial. You will also be tasked with analyzing sales data and operational metrics to identify trends, inefficiencies, and opportunities for improvement. Problem-solving skills and the ability to make quick, effective decisions are vital. This role requires excellent organizational and communication skills, with the ability to manage multiple priorities in a dynamic, remote setting. You will play a key role in enhancing the customer experience and contributing to the overall growth of the online business.
Key Responsibilities:
Qualifications:
The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and customer service principles. You will work closely with various teams, including marketing, sales, warehousing, and logistics providers, to ensure seamless integration and execution. Key responsibilities include monitoring website performance, managing product listings, overseeing inventory levels to prevent stockouts or overstocking, and optimizing shipping processes. Experience with inventory management software and e-commerce platforms (e.g., Shopify, Magento) is crucial. You will also be tasked with analyzing sales data and operational metrics to identify trends, inefficiencies, and opportunities for improvement. Problem-solving skills and the ability to make quick, effective decisions are vital. This role requires excellent organizational and communication skills, with the ability to manage multiple priorities in a dynamic, remote setting. You will play a key role in enhancing the customer experience and contributing to the overall growth of the online business.
Key Responsibilities:
- Oversee day-to-day e-commerce operations, including order processing, fulfillment, and shipping.
- Manage inventory levels across all channels, ensuring accuracy and minimizing stockouts.
- Optimize the customer journey on the e-commerce platform, from browsing to checkout.
- Liaise with third-party logistics (3PL) providers and shipping carriers to ensure timely and cost-effective delivery.
- Monitor website performance and troubleshoot any operational issues.
- Manage product catalog updates, including descriptions, pricing, and imagery.
- Analyze sales and operational data to identify trends and areas for improvement.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Ensure compliance with company policies and regulatory requirements.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field.
- 3-5 years of experience in e-commerce operations or online retail management.
- Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of inventory management systems and logistics.
- Excellent organizational, problem-solving, and analytical skills.
- Demonstrated ability to manage remote operations and collaborate effectively in a virtual environment.
- Strong communication and interpersonal skills.
- Experience with data analysis tools is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Senior E-commerce Manager - Online Retail Strategy
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking an innovative and strategic Senior E-commerce Manager to drive growth and optimize online sales channels within a fully remote operational framework. You will be responsible for developing and executing comprehensive e-commerce strategies that enhance customer experience, increase conversion rates, and maximize revenue. This role requires a deep understanding of digital marketing, website optimization, user experience (UX), and online sales funnels. You will lead a remote team of specialists, overseeing all aspects of the online store, including merchandising, promotions, analytics, and customer service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement a robust e-commerce strategy to achieve sales and growth targets.
- Manage the day-to-day operations of the online store, including product catalog management, pricing, and inventory.
- Optimize website performance, user experience, and conversion rates through A/B testing and data analysis.
- Develop and execute digital marketing campaigns (SEO, SEM, social media, email marketing) to drive traffic and sales.
- Analyze e-commerce data, metrics, and customer behavior to identify trends and opportunities for improvement.
- Manage the e-commerce budget and ensure a strong return on investment (ROI) for all initiatives.
- Collaborate with marketing, product development, and customer service teams to ensure a seamless customer journey.
- Stay up-to-date with e-commerce trends, technologies, and best practices.
- Lead and mentor a remote team of e-commerce professionals.
- Manage third-party e-commerce platforms and integrations.
- Ensure a high level of customer satisfaction and loyalty.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Minimum of 6 years of experience in e-commerce management, with a proven track record of driving online sales growth.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Expertise in digital marketing channels, including SEO, SEM, social media marketing, and email marketing.
- Proficiency in web analytics tools (e.g., Google Analytics) and data interpretation.
- Experience with A/B testing and conversion rate optimization (CRO).
- Excellent leadership, team management, and communication skills.
- Ability to work independently and manage projects effectively in a remote environment.
- Strong understanding of customer experience (CX) and user interface (UI)/user experience (UX) principles.
- Familiarity with CRM systems and marketing automation tools.
- Passionate about online retail and driving business growth.
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4
Senior E-commerce Operations Manager - Online Retail
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading online fashion retailer, is seeking a dynamic and results-oriented Senior E-commerce Operations Manager to lead their remote operations team. This role is crucial for optimizing the customer journey from click to delivery, ensuring seamless online sales and exceptional customer satisfaction. You will be responsible for overseeing all day-to-day e-commerce operations, driving efficiency, and implementing strategies to enhance the online shopping experience. This is a fully remote position, offering the flexibility to work from anywhere.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize all aspects of the e-commerce platform, including website functionality, user experience, and conversion rate optimization.
- Oversee order fulfillment, shipping, and logistics to ensure timely and accurate deliveries.
- Develop and implement strategies to reduce cart abandonment and improve overall sales performance.
- Manage inventory levels and ensure accurate stock availability across all online channels.
- Monitor website performance, analytics, and key e-commerce metrics, providing regular reports and insights.
- Collaborate with marketing teams to align promotional activities with operational capabilities.
- Manage customer service inquiries and ensure prompt resolution of issues, maintaining high customer satisfaction ratings.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Stay updated on e-commerce trends, best practices, and emerging technologies to maintain a competitive edge.
- Lead and mentor a remote team of operations specialists.
- Ensure compliance with all relevant online trading regulations and data privacy laws.
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven track record of successfully managing online retail platforms and driving sales growth.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
- Expertise in web analytics tools (e.g., Google Analytics) and ability to derive actionable insights.
- Excellent understanding of logistics, supply chain management, and inventory control.
- Demonstrated experience in managing customer service operations and resolving complex issues.
- Strong project management and organizational skills with the ability to manage multiple priorities.
- Exceptional communication, interpersonal, and leadership skills, particularly for leading a remote team.
- Proficiency in e-commerce KPIs and reporting.
- Experience with SEO and SEM best practices related to e-commerce is a plus.
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5
Technical Support Lead - Cloud Services (Remote)
Posted 6 days ago
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Job Description
Our client is actively searching for a skilled and experienced Technical Support Lead to manage their remote customer support operations for cloud services. This is a demanding, fully remote position for a professional with a deep understanding of cloud infrastructure, technical troubleshooting, and team leadership. The ideal candidate will have a proven history of resolving complex technical issues, managing support tickets, and mentoring junior support staff. You will be responsible for leading a team of technical support specialists, ensuring timely and effective resolution of customer inquiries related to cloud platforms, software applications, and hardware configurations. Key duties include developing and refining support processes, creating knowledge base articles, conducting training sessions, and escalating critical issues to engineering teams when necessary. A strong technical background in areas such as network administration, server management, cybersecurity, and common cloud platforms (AWS, Azure, GCP) is essential. Excellent problem-solving abilities, exceptional communication skills, and a customer-centric approach are critical. The ability to manage a remote team effectively, foster a collaborative environment, and maintain high levels of customer satisfaction is paramount. This role offers the opportunity to work from anywhere, contributing your expertise to a growing technology company. We are dedicated to providing outstanding technical support and are looking for a leader who shares this commitment. If you are passionate about technology and excel at guiding teams to success, this is the role for you.Location: Kakamega, Kakamega, KE
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Remote Junior Backend Developer - Cloud Services
Posted 11 days ago
Job Viewed
Job Description
Our client, an innovative cloud solutions provider, is looking for an eager and bright Remote Junior Backend Developer to join their expanding engineering team. This is a fantastic fully remote internship opportunity designed to provide hands-on experience in developing and maintaining scalable backend systems and cloud infrastructure. You will work closely with senior developers, learning best practices in software development, cloud deployment, and API design. This role is ideal for a budding developer based in or with connections to Mlolongo, Machakos, KE , who is passionate about technology and ready to contribute from a remote setup.
Responsibilities:
Responsibilities:
- Assist in designing, developing, and testing backend services and APIs.
- Write clean, efficient, and well-documented code under the guidance of senior developers.
- Support the deployment and management of applications on cloud platforms (e.g., AWS, Azure, GCP).
- Participate in code reviews, providing and receiving constructive feedback.
- Troubleshoot and debug software issues, working collaboratively to find solutions.
- Learn and apply best practices in software development, data structures, and algorithms.
- Contribute to the maintenance and improvement of existing backend systems.
- Collaborate with frontend developers and other team members to integrate user-facing elements with server-side logic.
- Assist in the creation and maintenance of technical documentation.
- Gain exposure to database management and optimization techniques.
- Adhere to coding standards and development methodologies.
- Participate in daily stand-ups and team meetings, contributing insights and progress updates.
- Help ensure the performance, quality, and responsiveness of applications.
- Assist in the development of automated tests for backend services.
- Explore new technologies and tools relevant to backend development and cloud computing.
- Currently pursuing or recently completed a Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- Foundational knowledge of at least one backend programming language (e.g., Python, Java, Node.js, Go).
- Basic understanding of database concepts (SQL or NoSQL).
- Familiarity with version control systems, particularly Git.
- Eagerness to learn and adapt to new technologies and methodologies.
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills.
- Ability to work effectively in a remote team environment and manage time efficiently.
- A proactive attitude and a strong desire to contribute to project success.
- Basic understanding of cloud computing concepts is a plus.
- Knowledge of RESTful API principles is beneficial.
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7
Junior Software Developer - Cloud Services
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking enthusiastic and motivated Junior Software Developers to join their innovative cloud services team. This is an exceptional remote internship opportunity, providing hands-on experience in a fast-paced tech environment. You will work closely with senior developers, contributing to the design, development, and testing of cloud-based applications and services. This role requires a foundational understanding of software development principles and a passion for learning. You will be involved in coding, debugging, and documenting software modules under the guidance of experienced mentors. Exposure to various programming languages (e.g., Python, Java, JavaScript) and cloud platforms (e.g., AWS, Azure, GCP) will be provided. Key responsibilities include writing clean, maintainable code, participating in code reviews, assisting with the development of APIs, and supporting the deployment of applications. The ideal candidate will have a strong academic background in Computer Science, Software Engineering, or a related field, demonstrated through coursework, personal projects, or contributions to open-source initiatives. Familiarity with version control systems like Git is beneficial. While this is an entry-level position, we are looking for candidates with a proactive attitude, excellent problem-solving abilities, and a strong desire to develop their technical skills. The ability to work independently and communicate effectively within a remote team setting is crucial. Our client is dedicated to providing a supportive learning environment, mentorship, and valuable industry experience that will kickstart your career in software development. This internship is designed to offer a comprehensive introduction to the world of cloud computing and software engineering, preparing you for future roles in the tech industry.
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8
Graduate Software Engineer - Cloud Services
Posted 6 days ago
Job Viewed
Job Description
Our client is offering an exceptional Graduate Software Engineer internship opportunity for ambitious and driven individuals looking to launch their careers in cloud services. This is a fully remote internship, providing hands-on experience in designing, developing, and deploying scalable cloud-based applications. You will work alongside experienced engineers, contributing to real-world projects and gaining invaluable practical knowledge in a dynamic, collaborative environment.
Internship Responsibilities:
Internship Responsibilities:
- Assist in the design and development of new features for cloud-based software solutions.
- Write clean, efficient, and well-documented code in relevant programming languages (e.g., Python, Java, Go).
- Participate in code reviews and contribute to improving code quality.
- Learn and apply principles of cloud computing (AWS, Azure, GCP) and microservices architecture.
- Assist in testing and debugging software applications.
- Collaborate with senior engineers and cross-functional teams in a remote setting.
- Gain exposure to CI/CD pipelines and DevOps practices.
- Contribute to technical documentation and knowledge-sharing initiatives.
- Troubleshoot and resolve software defects.
- Engage in learning sessions and professional development activities.
- Recent graduate with a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field.
- Strong foundational knowledge of programming concepts and data structures.
- Familiarity with at least one modern programming language (e.g., Python, Java, C++, JavaScript).
- Basic understanding of cloud platforms (AWS, Azure, GCP) is a plus.
- Eagerness to learn and adapt to new technologies.
- Excellent problem-solving skills and attention to detail.
- Strong communication and teamwork abilities.
- Ability to work independently and manage time effectively in a remote internship setting.
- A passion for software development and cloud technologies.
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