162 Change Management jobs in Kenya

UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

TERMS OF REFERENCE
Background and Rationale
UNICEF is operating in an increasingly dynamic and complex environment, requiring frequent strategic transitions to remain relevant and effective. These transitions—driven by technological advancements, evolving mandates, and external shifts—bring opportunities but also generate uncertainty and resistance.

While leadership often focuses on senior management, the role of
Country Office Staff Associations (COSA)
and their elected representatives is critical in ensuring smooth, equitable, and successful implementation of change. As direct representatives of the workforce, COSA Chairs and ExCom members are well placed to voice staff concerns and foster engagement. Yet, their capacity to lead, communicate, and mediate during strategic transitions is often underdeveloped, resulting in resistance and mistrust.

To address this gap, the
Regional UNICEF Staff Association (RUSA)
, jointly with the Regional Chief of People and Culture, will host a targeted leadership and change management training during its
Annual General Meeting (AGM) in Zimbabwe, Victoria Falls, 10–14 November 2025
, as part of the broader Future Focus Initiative (FFI) and aligned with the Global and ESAR Staff Support Strategy.

PURPOSE OF THE ASSIGNMENT
The consultancy will
design and facilitate a 1.5-day interactive workshop
to strengthen the leadership capacity of COSA Chairs in navigating organizational changes.

The training will equip participants with practical and transferable skills and tools to:

• Lead with confidence during transitions.
• Communicate effectively and address staff concerns constructively.
• Mediate conflicts and foster psychological safety.
• Influence decision-making to better represent staff interests.
• Build resilience and sustain peer-to-peer learning beyond the training.
• Build transferable skills and toolkit to enable COSA Chairs to conduct CO training sessions to current and future COSA members (TOT format)

Objectives
By the end of the training, participants will be able to:

• Demonstrate increased knowledge of change management.
• Apply effective communication and negotiation skills to real-life change scenarios.
• Use at least three practical tools (e.g., communication plan, staff feedback template, mediation framework) in their country office contexts.
• Strengthening collaboration across COSAs through a regional peer learning community.
• Have a TOT toolkit to transfer the knowledge learnt also to their COSA members in their country offices.
• Report increased confidence (target: ≥75% of participants) in leading staff during organizational transitions.

Scope of Work / Tasks
The Consultant/firm Will Undertake The Following
Phase 1 – Preparation (October 2025)

• Conduct virtual consultations with RUSA ExCom, Regional HR Chief, and selected COSA Chairs to refine priorities.
• Submit a training agenda and methodology tailored to UNICEF's organizational context.

Phase 2 – Delivery (10–11 November 2025)

• Facilitate a 1.5-day in-person workshop for ~22 COSA Chairs.

• Cover key thematic areas:

• Understanding change dynamics

• Strategic communication and feedback
• Negotiation, advocacy, and conflict resolution
• Building resilience and psychological safety

• Influencing and advocacy in strategic transitions

• Apply adult learning methods (simulations, role-plays, group discussions, case study, peer coaching).

• Provide participants with a TOT and toolkit of ready-to-use templates (e.g., presentation, communication plan, conflict mediation guide)
• Building transferable skills to enable COSA Chairs to conduct CO training sessions to current and future COSA members (TOT format) in their country offices.

Phase 3 – Reporting (by 21 November 2025)

• Prepare a comprehensive report summarizing:

• Training proceedings and key outcomes.

• Participant feedback and lessons learned.
• Strategic recommendations and next steps for sustaining capacity (e.g., peer learning community, refresher sessions).

Sustainability and Follow-up
To Ensure Lasting Impact, The Consultant Should Propose

• Simple mechanisms for continued peer exchange (e.g., WhatsApp/Teams group, quarterly check-ins).
• Recommendations for integrating change management into annual COSA planning.
• Options for refresher sessions or training-of-trainers approaches.

Deliverables and Payment Schedule
Deliverable
Deadline
% Payment
Draft agenda and summary of stakeholder consultations

31 Oct 2025

10%

Training facilitated successfully

10–11 Nov 2025

60%

Toolkit of practical change management resources delivered

11 Nov 2025

10%

Final report with recommendations and toolkit annexes

21 Nov 2025

20%

Monitoring and Evaluation
Training Effectiveness Will Be Measured Through

• Pre- and post-training self-assessments of participants' confidence in managing change.
• End-of-session evaluations of relevance, utility, and facilitation quality.
• Management feedback on the contribution of trained COSAs to ongoing transitions.

Minimum Requirements
Qualifications and Experience

• Advanced university degree in Social Sciences, HR Management, Organizational Development, Education, or related field.
• Minimum 5 years of experience facilitating leadership and change management workshops, preferably in international organizations.
• Demonstrated expertise in organizational change, staff engagement, and adult learning methodologies.
• Prior experience with UNICEF or other UN agencies is highly desirable.
• Strong facilitation, communication, and analytical reporting skills in English (French desirable).

For every Child, you demonstrate.

• UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Qualified candidates are invited to submit the following documents via the online recruitment portal (Talent Management System):

• An up-to-date curriculum vitae (CV)
• A detailed technical proposal
• A separate financial proposal

Please ensure that the technical and financial proposals are submitted as distinct documents.

Interested Applicants Must Clearly Indicate

• Their availability to undertake the assignment
• Their daily or monthly rate
• Their capacity to fulfill the Terms of Reference

Applications submitted without a fee/ rate will not be considered.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.
Remarks
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable Candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

• Conduct comprehensive assessments of client operations, identifying areas for improvement and strategic alignment.
• Develop detailed business transformation roadmaps, outlining key initiatives, timelines, and resource requirements.
• Design and implement process improvements to enhance efficiency, productivity, and cost-effectiveness.
• Lead change management initiatives, ensuring smooth adoption of new strategies and systems by stakeholders.
• Facilitate workshops and meetings with client teams to gather requirements, build consensus, and drive project progress.
• Analyze data and performance metrics to measure the impact of transformations and identify further optimization opportunities.
• Provide expert advice and guidance on organizational restructuring, technology adoption, and operational best practices.
• Develop compelling business cases and proposals to secure client buy-in for transformation projects.
• Manage project risks and proactively address challenges to ensure successful project delivery.
• Build and maintain strong relationships with key client stakeholders at all levels.
• Stay abreast of industry trends, emerging technologies, and best practices in business transformation.

• Master's degree in Business Administration, Management, or a related field.
• Minimum of 10 years of experience in management consulting, business analysis, or strategic planning, with a strong focus on business transformation.
• Demonstrated experience in successfully leading large-scale organizational change initiatives.
• Expertise in business process re-engineering, operational excellence, and change management methodologies.
• Exceptional analytical and problem-solving abilities, with a strong quantitative aptitude.
• Outstanding communication, presentation, and interpersonal skills, with the ability to influence senior leadership.
• Proficiency in project management tools and techniques.
• Experience working in a remote or hybrid consulting environment is essential.
• Strong understanding of various industry sectors and their unique challenges.
• Professional certifications such as PMP, Lean Six Sigma, or change management certifications are highly desirable.

• Lead client engagements focused on business process improvement, digital transformation, and organizational change.
• Conduct thorough assessments of client operations, identifying inefficiencies and opportunities for optimization.
• Develop comprehensive transformation roadmaps and strategic plans tailored to client objectives.
• Design and implement new business processes, workflows, and organizational models.
• Manage change initiatives, ensuring stakeholder buy-in and minimizing disruption.
• Facilitate workshops, interviews, and data analysis to gather requirements and insights.
• Develop business cases and measure the impact of transformation initiatives.
• Collaborate with cross-functional teams, including IT, operations, and human resources, to ensure seamless integration of changes.
• Mentor and coach junior consultants and client teams.
• Develop and maintain strong relationships with senior client stakeholders.
• Ensure the delivery of high-quality consulting services and client satisfaction.
• Stay current with emerging trends and best practices in business transformation and technology.
• Prepare and deliver compelling presentations and reports to client leadership.
• Contribute to the firm's intellectual capital and business development efforts.

• Master's degree in Business Administration, Management, Operations, or a related field.
• Minimum of 8 years of progressive experience in management consulting, focusing on business transformation, change management, or process improvement.
• Proven track record of successfully leading large-scale transformation projects across diverse industries.
• In-depth knowledge of change management methodologies (e.g., Prosci ADKAR), process re-engineering principles, and project management frameworks.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Outstanding communication, facilitation, and stakeholder management abilities.
• Experience with digital transformation initiatives and technologies (e.g., ERP, CRM, automation).
• Ability to work independently, manage multiple priorities, and maintain high performance in a remote setting.
• Strong leadership qualities and experience in mentoring teams.
• Demonstrated ability to build trust and rapport with senior executives.
• Experience in developing business cases and quantifying ROI for transformation initiatives.
• Professional certifications in project management (e.g., PMP) or change management are a plus.

• Lead the assessment and diagnosis of current business processes and organizational capabilities to identify areas for transformation.
• Develop and articulate a clear vision and strategy for business transformation initiatives.
• Create detailed project plans, roadmaps, and business cases for proposed transformation programs.
• Manage and oversee the execution of transformation projects, ensuring they are delivered on time, within budget, and to the highest quality standards.
• Facilitate workshops and meetings with stakeholders at all levels to gather requirements, build consensus, and manage change resistance.
• Develop and implement effective change management strategies and communication plans to ensure smooth adoption of new processes and systems.
• Measure and report on the progress and impact of transformation initiatives, using key performance indicators (KPIs).
• Mentor and guide project teams, fostering a collaborative and high-performance remote work environment.
• Stay informed about industry trends, emerging technologies, and best practices in business management and transformation.
• Provide strategic advice and recommendations to senior leadership on matters related to organizational change and growth.

• Master's degree in Business Administration, Management, or a related field.
• A minimum of 8 years of experience in management consulting, strategic planning, or business transformation roles.
• Demonstrated success in leading complex, cross-functional organizational change initiatives.
• Strong understanding of strategic management frameworks, change management methodologies, and project management principles.
• Exceptional analytical, problem-solving, and decision-making skills.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels in a remote setting.
• Proven ability to develop and deliver compelling presentations and reports.
• Experience working in a fully remote environment, with strong self-motivation and time management skills.
• Knowledge of various business functions and their interdependencies.
• This position is based in Kericho, Kericho, KE but operates on a fully remote basis.