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About Veeco
You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We're looking for material difference-makers to join our growing team. Interested? Learn more at .

Overview
Veeco is seeking an ambitious Sr. Field Service Engineer eager to learn Veeco's technology and drive customer satisfaction through support. The successful candidate will be responsible for installation, calibration, preventative maintenance, metrology equipment repairs, and general upkeep of semiconductor equipment.

Responsibilities

• Lead and participate in the installation, upgrade, testing, warranty, and repair of equipment, following up all customer's and Veeco's protocols related to safety and security
• Mentor and train junior Veeco as requested by junior FSE's but with the guidance of the FSM.
• Isolate and resolve equipment and systems malfunctions and take corrective action
• Create/Develop/Implement/Proliferate with the implementation of new processes, methods, and designs
• Develop relationships with the customer to ensure high customer satisfaction and retention
• Serve as contact for onsite activities, communications, and provide support in all matters related to the equipment, technical, and field aspects for the targeted site
• Report all tool actions/events and daily activities in field service reports such as the Veeco Service Portal (VSP) and follow up on reports as needed.
• Adhere to safety, confidentiality (IP), and travel/expense policies.
• Constant communication everyday workday with teammates and Field Service Manager
• This role will be located in Albuquerque, NM.
• Will require international and/or domestic travel during the training period or as needed to support the business.

Qualifications
Bachelor's degree and/or military with a minimum of 8 years of experience in the semiconductor industry. An equivalent combination of education and experience will be considered.

Knowledge, Skills, And Abilities

• Knowledge of industry standard practices for troubleshooting complex mechanical, electrical, and software related problems
• Knowledge of vacuum, chemistry, electronics, microchip processing, gas delivery systems, robotics, mechanics, or combination with similar semiconductor process equipment such as AMAT, NOVELLUS, AIXTRON, EBARA, LAM, etc. is preferred
• Ability to read and interpret electrical schematics, drawings, piping and installation diagrams (PID's)
• Knowledge of Microsoft Suite of Products is a big plus – word, excel, outlook, power point, teams, one note, edge, etc.
• Must possess a positive attitude and excellent communication skills with the ability to speak with clarity and interface effectively with customer, management, and peers.
• Knowledge of machine vision systems, electronics, mechanics, pneumatics, robotics, and computer programming and computer network communication.
• System integration, test, and debug skills
• Experience with Semiconductor industry safety requirements and clean room environment
• Displays broad-based customer focus and commitment to resolve problems and make decisions based on the priority of the problem in relation to business needs
• Ability to build excellent customer relationships
• Attention to detail and accuracy
• Ability to work under pressure to meet support deadlines in a multi-tasking environment
• Must be flexible for emergency call-in work as required.
• Proficiency in Microsoft Office – Word, Excel, Outlook, and PowerPoint
• Ability to travel with as little as 1 week of notice – although this is not typical

Physical Requirements
This role involves regular physical activity and may include:

• Standing, walking, bending, squatting, twisting, kneeling, and reaching
• Climbing stairs and ladders
• Ability to lift up to 50 lbs. and use hand/power tools
• Driving or operating heavy machinery (e.g., forklifts)
• Working in tight spaces and noisy environments
• Visual requirements include color differentiation and other detailed visual tasks

You may also work in clean rooms and need to wear PPE such as:

• Coveralls, hoods, booties
• Safety glasses, gloves, respirators
• Chemical aprons and face shields

Salary And Benefits
The expected hourly pay range for this position is $42.01 — $50.41 , plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay. If your salary requirements exceed the advertised range and you remain interested in Veeco, we encourage you to apply or email your resume to .

Other Benefits Include

• Medical, Dental, and Vision
• Employee Stock Purchase Plan (ESPP)
• 401(k) with Company Match
• Holiday, Vacation, and Sick Time
• Flexible Spending Accounts (FSA)
• Commuter Benefits
• Life and Accident Insurance
• Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Identity Theft Remediation
• Emergency Travel Assistance

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.

Notice To Applicants
All communication about open positions and hiring will come from someone with a email address. You will always have multiple interviews and meet several team members (in-person or virtually) before we present an offer. We may also check references or conduct a background investigation as part of the offer process. We will never ask you for money for any reason, especially to send equipment or for pre-employment training. If you have any questions or concerns, or if someone has reached out to you and you think it might be a scam, please get in touch with us at .

• Develop and execute a comprehensive customer experience strategy for the e-commerce platform, focusing on personalization and ease of use.
• Oversee the daily operations of the remote customer support team, including handling inquiries, resolving issues, and managing customer escalations.
• Implement and refine customer service policies and procedures to ensure consistent, high-quality support.
• Analyze customer feedback, website analytics, and sales data to identify areas for improvement in the customer journey.
• Collaborate with marketing, product, and web development teams to ensure a unified brand message and seamless customer experience.
• Develop and deliver training programs for the customer support team to enhance product knowledge and service skills.
• Manage customer relationship management (CRM) systems and other relevant customer experience technologies.
• Identify opportunities to leverage new technologies and innovative approaches to improve customer engagement.
• Monitor key performance indicators (KPIs) such as customer satisfaction scores (CSAT), net promoter score (NPS), and customer retention rates.
• Champion a customer-first culture within the organization, ensuring that all decisions prioritize customer needs.

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Minimum of 4-6 years of experience in customer experience, customer service management, or e-commerce operations, with a significant portion in a remote or virtual capacity.
• Proven ability to lead and motivate a remote team.
• Strong understanding of e-commerce platforms, digital marketing, and online retail best practices.
• Experience with CRM software (e.g., Salesforce, Zendesk) and customer analytics tools.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to interpret data and translate insights into actionable strategies.
• Demonstrated passion for delivering exceptional customer service in a retail context.
• Experience in the retail sector, particularly within the **Kitale, Trans-Nzoia, KE** region (understanding local market dynamics is a plus, though the role is remote).

Customer Sales Agent

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company's objectives.

We are looking for Sales Customer Service agents from
Kenya
to join our growing team.

If you're a curious, self-starter, and problem solver, we're interested in hearing from you

Responsibilities include, but are not limited to:

• Providing a high level of customer service to customers via inbound calls and emails
• Thoroughly research and reply to requests with a high sense of urgency and professionalism
• Ability to troubleshoot and communicate across multiple platforms
• Proactive Sales, both to new and existing customers
• Constantly evaluate customer experience and make suggestions to improve customer engagement/satisfaction
• Meet or exceed KPIs such as response time and customer satisfaction scores

Benefits:

• Performance-based incentive
• 100% remote work
• An international and diverse work atmosphere working with different cultures
• Experience a culture where everyone belongs. Our team is committed to building an environment that nurtures kindness, creativity, and accountability

What we are looking for:

• Your communication style is clear and concise and you're able to express good empathy and tone across both verbal and nonverbal communication
• You have a knack for de-escalating for de-escalating hot interactions and escalations
• Passion for helping others
• Passion for learning and self-improvement
• Committed to working in a full-time position
• Someone who works with minimal supervision while still achieving or exceeding the targets set
• Someone who is solution-driven while practicing self-directed learning

Internet and Device Requirement

• Internet Speed of 40-50 Mbps / Upload Speed - 30 Mbps
• System: Windows 10 or more. 32 -bit Operation system.
• RAM 8GB or more
• Processors - Intel Core i5 or up.
• Laptop Only (No Chromebook, Linux OS, or Desktop)
• Wired headset
• Quiet working environment

If this sounds like you or someone you know, the application link is below Apply now

We are PZ Cussons. Our purpose is
For everyone, for life, for good
.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Key Deliverables

• Understanding the objectives and strategies of key customers in each retail environment overall and by category and communicating insights.
• Executing channel strategies (5P) and seeks to exploit incremental sales growth opportunities in the Supermarket Channel
• Right product assortment, NPD Listing
• Visibility drives in the convenience retail channel– Fixtures, POS
• Right Promotional activities (Battle Plans)
• Coordinate collection and analysis of data –Supermarket scan data, competitor pricing/Activities and deriving insights from them.
• Designing and executing convenience retail channel promotional plans (Battle Plans)
• Ensuring pre- and post-evaluation of all major promotional activities within the channel
• Deployment of merchandising guidelines and achieve in store execution excellence through the merchandising and distributor team
• Review performance of all Supermarket channel stores' KPIs as stipulated in the Joint Business Plans/Agreements
• Work with the Customer Management Teams and Key Accounts Team to execute Terms and Conditions in the channel
• Monthly Bottom – Up forecast for the Supermarket channel by account/SKU
• The person will be a key member of the Business Planning Team (Commercial Planning Process & Forecast consensus), and will also participate in New Product Development projects
• Development and deployment of best-in-class Route to Markets for the Supermarket channel – Ensuring effective distribution and product availability in the right retail environment
• Advise the Customer Management Team on the right product assortment in each of the supermarket channels – Hypermarkets, Supermarkets, Convenience stores

Key Competencies

• Results oriented:

Demonstrates high energy in tackling challenging goals; executes with speed and clarity; simplifies systems and processes to eliminate unnecessary work; overcomes barriers to achieve results; holds people accountable for delivering results

• Planning / Priority setting:

Sets realistic milestones and actionable plans to support successful project achievement; monitors progress and adapts plans according to change in circumstances; anticipates and removes potential roadblocks and develops contingency plans when needed; manages expectations of others and negotiates priorities.

• Trade Understanding and relationships:

Adapts to rapid changes by customizing the way PZ Cussons does business with customers in the different channels; works to understand the objectives and priorities of key customers; understands the key factors driving change in the trade environment and the implications for both PZ Cussons and its customers.

• Consumer/Shopper Understanding:

Has a broad based of knowledge about the consumer (attitudes, habits, shopping behaviour) for each channel; works with consumer insight professionals to define business goals and specific research objectives prior to developing trade research programs

• Category Management:

Understands the strategic importance of category management and drives use of it in all channels; has expertise in interpreting and applying level one category management process.

• Promotional Excellence:

Drives the use of innovative and customized trade promotions focused on the customer's consumer and channel and conducts post analyses to learn from results; selects creative ways to leverage and invest trade money to drive customer's performance and profitability.

Qualifications
4-5 years demonstrated experience in Customer Marketing.

A bachelor's degree in any field

In store execution experience

PZ Cussons is big enough to make your mark, small enough to make it yours.
Apply to join us

• Identify and generate new leads through various prospecting methods, including outbound calls, emails, and social selling.
• Engage with potential customers to understand their business challenges and identify opportunities for our solutions.
• Effectively communicate the value proposition of our products/services to prospective clients.
• Schedule qualified discovery calls and product demonstrations for Account Executives.
• Maintain accurate and up-to-date records of all lead interactions in the CRM system.
• Consistently achieve monthly and quarterly targets for qualified leads and appointments.
• Collaborate closely with the marketing and sales teams to refine lead generation strategies.
• Stay informed about industry trends, competitive landscape, and customer needs.
• Build and maintain a strong pipeline of potential business opportunities.
• Develop and nurture relationships with key decision-makers in target organizations.

• Proven experience in a sales development, lead generation, or business development role.
• Exceptional verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport quickly.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.
• Self-motivated, driven, and able to work independently in a remote setting.
• Excellent time management and organizational skills.
• A positive attitude and a tenacious approach to achieving sales goals.
• Ability to understand and articulate technical concepts related to SaaS products.
• Experience in B2B sales is highly desirable.
• A degree in Business, Marketing, or a related field is a plus.

• Develop and execute strategic sales plans to achieve and exceed sales targets for designated territories.
• Promote and sell the company's range of pharmaceutical products and medical devices to physicians, hospitals, clinics, and other healthcare providers.
• Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders in the healthcare sector.
• Conduct virtual product demonstrations, presentations, and educational sessions for healthcare professionals.
• Provide detailed product information, clinical data, and pricing information to prospective clients.
• Identify and pursue new business opportunities within the assigned territory.
• Stay informed about market trends, competitor activities, and the evolving needs of the healthcare industry.
• Collaborate with marketing teams to support product launches and promotional campaigns.
• Attend virtual conferences, webinars, and industry events to enhance product knowledge and network with professionals.
• Manage and maintain a robust sales pipeline, accurately forecasting future sales.
• Provide feedback to the product development and marketing teams based on market intelligence and customer needs.
• Ensure compliance with all company policies, ethical standards, and regulatory requirements.
• Submit regular sales reports and updates to management.
• Manage territory expenses effectively.

• Bachelor's degree in Pharmacy, Biology, Chemistry, Business, Marketing, or a related field.
• Minimum of 3-5 years of proven experience in pharmaceutical or medical device sales.
• Demonstrated track record of achieving and exceeding sales quotas.
• Strong understanding of the healthcare industry, medical terminology, and pharmaceutical products/medical devices.
• Excellent communication, presentation, and negotiation skills, adapted for virtual interactions.
• Ability to build rapport and trust with healthcare professionals remotely.
• Self-motivated, results-oriented, and able to work independently with minimal supervision in a remote setting.
• Proficiency in CRM software (e.g., Salesforce) and virtual meeting platforms.
• Valid driver's license and ability to travel as needed for client interactions (though primarily remote).
• Strong analytical and problem-solving skills.
• Knowledge of regulatory guidelines related to pharmaceutical/medical device promotion is a plus.
• This is a fully remote position, conceptually situated in Machakos, Machakos, KE , requiring exceptional self-management and digital sales acumen.

Oakland United Beerworks
in the Jack London District is expanding. With our growing brand awareness and popularity, we need additional salespeople to be our front-line presence in stores, bars and restaurants across the Bay Area. Areas of particular interest are Marin, Sonoma, Alameda, Contra Costa, Yolo, Sacramento and San Joaquin Counties.

Here are the 3 conditions for receiving a call for an interview:
You Must Send A Cover Letter Letting Us Know Why You Have A Passion for sales and Your Preferred Area/Location To Be Assigned
.

• If you do not send a cover letter, we will just assume you did not read this outline completely, therefore you will not be reviewed for the position.

You Must send a Synopsis of your prior Sales Accomplishments and Work History.

• This can be an average of your last 2 years sales.
• Average Weekly sales Dollar amount.
• Average Weekly CE sales.

You Must also Send your Sales Targets that you want to meet.

• I want to know your sales goals.
• I want to know why you have these goals.
• I want to know what you are willing to do to meet these goals.
• I want to know why you cannot meet these goals at your current employer.
• We will work as hard to help you meet these goals as you are willing to work.

Job Description
Now the Nuts and Bolts:
Act as a representative of
Oakland United Beerworks
and meet with store buyers and bar and restaurant managers to sell draft kegs and cans of our product. We are looking for Sales Representatives throughout the San Francisco Bay area. You must be able to understand and communicate the subtle differences in beer types to our customer base. You will be in charge of booking your own accounts and expect compensation to be reflected by this commission-based position.

Job Requirements
We are looking for a talented road-based salesperson who is highly organized. Someone who can act independently and deliver the sales results we are looking for. Someone who understands the importance of meeting and exceeding a quota and is hungry for commissions and understands that working harder and smarter means higher pay.

• You must have a minimum of 2 years' experience working in the field selling beer.
• You must have experience working with Distribution Partners and demonstrate the ability to leverage your relationship with the Distributor's sales force.
• Cicerone certification is an absolute plus
• We require verifiable sales performance history from your past employment.
• You must also have the enthusiasm to work with your clients to promote the brand.
• Establishing tap takeovers and other events at client sites, whether On Premise or Off Premise, to help move products are keys to success and a high priority.
• Additionally, you will be expected to attend regional brewery shows, festivals and in-store demonstrations as needed, which can occasionally be on a weekend.
• You must have your own transportation, clean driving record and will be reimbursed for mileage.
• CRM familiarity: Either VIP-Karma or Lilypad, that must be updated daily to track customers and activity.
• You may be required to make some emergency deliveries to customers. This could include kegs and cases of beer.

Compensation
You will receive a base salary for your work, but we expect the bulk of your income to come from commissions. We offer a percentage of each sale back to you. Also, we are one of the few breweries to offer health, dental and vision insurance compensation to its employees. We have direct deposit. Again, all travel expenses will be reimbursed.

Job Types: Full-time

Salary: Salary dependent on experience, Plus Commission Plus Milestone bonuses.

Work Location:

• On the road in the territories described and beyond.
• You must live in the area that will be designated as your sales territory. No exceptions.

Benefits

• Health insurance 50% Company paid
• Generous Paid Time Off
• Flexible schedule
• Mileage and expense reimbursement

Company Description

Fortunetech Inc is a leading capital markets company based in Hampton, New Hampshire, United States. We specialize in providing innovative financial solutions to meet the ever-evolving needs of our clients. Our team is committed to delivering excellence and fostering long-term relationships through personalized services and expert advice. Fortunetech Inc prides itself on a culture of integrity, continuous improvement, and client satisfaction.

Role Description

This is a full-time, on-site role for a Sales Representative located in Nairobi. The Sales Representative will be responsible for identifying and engaging potential clients, presenting and promoting company products and services, negotiating contracts and terms, and building and maintaining strong client relationships. The role entails daily communication with clients to understand their needs, providing tailored solutions, and meeting sales targets. Additionally, the Sales Representative will prepare sales reports, collaborate with the marketing team, and stay updated on industry trends and competitor activities.

Qualifications

• Proven experience in sales, customer relationship management, and interpersonal communication skills
• Strong negotiation, presentation, and persuasive skills
• Ability to analyze market trends and competitor activities
• Excellent written and verbal communication skills
• Proficiency in using CRM software and Microsoft Office Suite
• Strong organizational and time management skills
• Ability to work independently and collaboratively within a team
• Experience in the capital markets or financial services industry is a plus
• Bachelor's degree in Business, Marketing, Finance, or related field

• Identify and develop new business opportunities within assigned territories, focusing on hospitals, clinics, and private practices.
• Build and maintain strong, long-lasting relationships with key decision-makers and influencers in the healthcare sector.
• Conduct product demonstrations and presentations to showcase the features and benefits of our medical devices.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Collaborate with marketing teams to develop and implement effective sales strategies.
• Stay informed about market trends, competitor activities, and customer needs.
• Prepare and submit regular sales reports, forecasts, and expense reports.
• Provide exceptional customer service and support to clients, addressing inquiries and resolving issues promptly.
• Attend industry trade shows, conferences, and networking events.
• Continuously enhance product knowledge and sales techniques.

• Bachelor's degree in Business Administration, Marketing, Life Sciences, or a related field.
• Minimum of 3 years of successful sales experience, preferably in the medical device or pharmaceutical industry.
• Proven ability to meet and exceed sales quotas.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of the healthcare landscape and medical device market.
• Ability to work independently, manage time effectively, and travel as required.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• A valid driver's license and a clean driving record.
• Self-motivated, driven, and passionate about achieving results.
• Familiarity with remote collaboration tools for hybrid work.