5,472 Assistant General Manager jobs in Kenya
Junior Telecoms Technician - Field Operations
Posted 16 days ago
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Job Description
- Assisting senior technicians in diagnosing and resolving telecommunication system issues remotely.
- Learning to install, configure, and test telecommunications equipment under remote supervision.
- Monitoring network performance and generating basic reports.
- Responding to customer inquiries and providing first-level technical support via phone and online channels.
- Documenting troubleshooting steps and resolutions in our client's knowledge base.
- Participating in remote training sessions to acquire new skills and knowledge in areas such as fiber optics, wireless technology, and IP networking.
- Adhering to company policies and procedures for remote work and technical support.
- Proactively identifying potential issues and escalating them to the appropriate team members.
- Collaborating with colleagues through virtual communication tools to ensure seamless operations.
- Gaining hands-on experience with diagnostic software and tools relevant to the telecommunications field.
- A passion for technology and a strong desire to learn about telecommunications.
- Excellent communication and listening skills, with the ability to convey technical information clearly.
- Basic understanding of computer hardware and software.
- Ability to work independently and manage time effectively in a remote setting.
- A problem-solving mindset and a willingness to tackle new challenges.
- High school diploma or equivalent is required.
- Enrollment in or willingness to enroll in relevant technical courses or certifications is a plus.
Senior HVAC Technician - Field Operations Support
Posted 6 days ago
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Job Description
The ideal candidate will have a comprehensive understanding of commercial and industrial HVAC systems, including installation, maintenance, repair, and diagnostics. You will leverage your expertise to provide remote troubleshooting assistance, interpret technical documentation, and develop preventative maintenance plans. Strong communication skills are paramount, as you will be interacting with field technicians, project managers, and clients to ensure operational efficiency and client satisfaction. Your ability to analyze system performance data and recommend solutions will be crucial.
Key Responsibilities:
- Provide remote technical support and troubleshooting for HVAC systems, guiding field technicians through complex diagnostics and repairs.
- Analyze HVAC system performance data, identify potential issues, and recommend corrective actions.
- Develop and update standard operating procedures (SOPs) for HVAC maintenance and repair.
- Review technical drawings, schematics, and equipment manuals to provide accurate guidance.
- Conduct on-site assessments and repairs for critical or complex HVAC system issues as required.
- Collaborate with engineering and project management teams to ensure optimal system performance and efficiency.
- Train and mentor junior technicians on best practices and troubleshooting techniques.
- Maintain detailed records of service calls, repairs, and maintenance activities.
- Ensure compliance with safety regulations and company policies.
- Assist in the evaluation and selection of new HVAC equipment and technologies.
Qualifications:
- Vocational training or certification in HVAC technology.
- Minimum of 5-7 years of hands-on experience with commercial and industrial HVAC systems.
- Strong diagnostic and problem-solving skills related to HVAC equipment.
- Proficiency in reading and interpreting blueprints, schematics, and technical manuals.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Experience with remote diagnostic tools and technologies is highly desirable.
- Ability to travel occasionally to project sites as needed.
- Valid driver's license and clean driving record.
- Knowledge of building automation systems (BAS) is a plus.
Senior Program Manager, Office Operations
Posted 10 days ago
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Job Description
Responsibilities:
- Develop and implement operational policies and procedures to improve efficiency.
- Manage office budgets, including forecasting, tracking expenses, and identifying cost savings.
- Oversee facilities management, including maintenance, repairs, and space planning.
- Coordinate with vendors and service providers for office supplies, equipment, and services.
- Lead projects related to office technology upgrades and system implementations.
- Ensure a safe, secure, and productive work environment for all employees.
- Collaborate with HR and IT departments on employee onboarding and operational support.
- Manage procurement processes and contract negotiations with suppliers.
- Analyze operational data to identify trends and recommend improvements.
- Serve as a liaison between management and operational staff.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 6 years of experience in program management, operations management, or office administration.
- Proven experience in managing office budgets and vendor relationships.
- Strong understanding of facilities management and workplace operations.
- Excellent project management, organizational, and time management skills.
- Exceptional written and verbal communication and interpersonal skills.
- Proficiency in office productivity software (e.g., Microsoft Office Suite, Google Workspace).
- Demonstrated ability to lead initiatives and drive change.
- Experience with hybrid work models is a plus.
Remote Executive Assistant - Operations Support
Posted 3 days ago
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Job Description
Qualifications:
- Proven experience as an Executive Assistant or in a similar administrative role.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Experience with virtual meeting platforms (Zoom, Microsoft Teams, etc.).
- Strong written and verbal communication skills.
- Ability to manage confidential information with discretion.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Demonstrated ability to work independently and take initiative.
- Exceptional problem-solving abilities.
- Familiarity with project management tools is a plus.
Remote Senior HVAC Technician - Field Operations
Posted 6 days ago
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Job Description
You will be a crucial part of a team ensuring the optimal performance of HVAC systems across various client sites. While the role is remote, it requires hands-on experience and the ability to diagnose issues through detailed descriptions, video calls, and remote monitoring tools. You will guide on-site technicians, conduct virtual inspections, and develop maintenance plans. This position demands excellent technical acumen, strong problem-solving skills, and the ability to communicate technical information clearly and effectively to both technical and non-technical personnel.
Key Responsibilities:
- Provide expert remote technical support for HVAC system installations, troubleshooting, and repairs.
- Analyze diagnostic data and system performance reports to identify root causes of issues.
- Guide and mentor field technicians through complex repair and maintenance procedures via remote communication channels (video calls, phone, chat).
- Develop comprehensive preventive maintenance schedules and checklists.
- Conduct virtual assessments of system installations and existing infrastructure.
- Evaluate and recommend necessary parts and equipment for repairs and upgrades.
- Stay updated on the latest HVAC technologies, industry best practices, and safety regulations.
- Document all service calls, troubleshooting steps, and resolutions in the company's CRM system.
- Contribute to the development of training materials for new technicians.
- Collaborate with the engineering team on system design improvements and product feedback.
- Manage your time effectively to handle multiple service requests and priorities.
- Minimum of 5 years of hands-on experience as an HVAC Technician, with a strong focus on commercial and industrial systems.
- Proven expertise in diagnosing and repairing a wide range of HVAC equipment, including chillers, boilers, rooftop units, and VRF systems.
- Proficiency in reading and interpreting blueprints, schematics, and technical manuals.
- Strong understanding of refrigeration cycles, electrical systems, and control systems.
- Excellent troubleshooting and diagnostic skills.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical issues remotely.
- Familiarity with remote diagnostic tools and technologies is highly advantageous.
- Relevant certifications (e.g., EPA Universal, NATE) are a significant plus.
- Ability to work independently and manage tasks efficiently in a remote work setting.
- A proactive approach to problem-solving and continuous learning.
Remote Executive Assistant & Operations Manager
Posted 6 days ago
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Job Description
Responsibilities:
- Manage and organize complex executive calendars, scheduling meetings, appointments, and calls.
- Prepare agendas, take minutes, and track action items for meetings.
- Coordinate and manage travel arrangements, including flights, accommodations, and itineraries.
- Draft, review, and edit correspondence, reports, and presentations.
- Handle incoming and outgoing communications with professionalism and efficiency.
- Oversee and improve operational processes for efficiency and effectiveness.
- Manage vendor relationships and contracts, ensuring timely service delivery and cost-effectiveness.
- Assist in budget tracking and expense reporting.
- Ensure compliance with company policies and procedures.
- Serve as a primary point of contact for internal and external stakeholders.
- Conduct research and prepare background information for meetings and projects.
- Manage and organize digital and physical files and records.
- Proactively identify and address operational challenges.
- Support the executive team with ad-hoc projects and tasks as needed.
- Proven experience as an Executive Assistant or similar role, with significant administrative and operational management responsibilities.
- Exceptional organizational and time-management skills.
- Strong proficiency in office productivity software (e.g., Microsoft Office Suite, Google Workspace).
- Excellent written and verbal communication skills.
- High level of discretion and confidentiality.
- Ability to multitask, prioritize, and manage a demanding workload.
- Proactive, resourceful, and able to work independently with minimal supervision.
- Experience working in a remote environment is highly preferred.
- Strong problem-solving skills and a detail-oriented approach.
- Associate's or Bachelor's degree in Business Administration or a related field is a plus.
Virtual Executive Assistant and Operations Manager
Posted 20 days ago
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Remote Executive Assistant to Operations Director
Posted 16 days ago
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Remote Executive Assistant & Operations Coordinator
Posted 20 days ago
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Job Description
Responsibilities:
- Manage and maintain complex executive calendars, scheduling appointments, meetings, and conference calls across multiple time zones.
- Screen and prioritize incoming communications, including emails, phone calls, and correspondence, responding appropriately or redirecting as necessary.
- Prepare, proofread, and edit documents, reports, presentations, and correspondence with a high degree of accuracy.
- Coordinate domestic and international travel arrangements, including flights, accommodation, visas, and itineraries.
- Organize and facilitate virtual meetings, including preparing agendas, distributing materials, taking minutes, and following up on action items.
- Conduct research on various topics as requested by executives.
- Manage and maintain electronic and physical filing systems, ensuring easy retrieval of information.
- Handle confidential information with discretion and professionalism.
- Assist with budget tracking and expense report processing.
- Proactively identify and address potential issues or inefficiencies in operational processes.
- Serve as a liaison between executives and internal staff, clients, and external partners.
Qualifications:
- Associate's or Bachelor's degree in Business Administration, Management, or a related field is preferred.
- Minimum of 5 years of experience as an Executive Assistant, Administrative Manager, or Operations Coordinator, preferably supporting C-level executives.
- Proven ability to manage complex calendars and prioritize tasks effectively in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Experience with video conferencing tools (Zoom, Microsoft Teams, Google Meet).
- Strong organizational and time management skills with exceptional attention to detail.
- Ability to work independently, anticipate needs, and take initiative.
- Discretion and a high level of professionalism in handling confidential matters.
- Familiarity with remote collaboration tools and best practices.
Senior Executive Assistant & Operations Coordinator
Posted 19 days ago
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Job Description
This is a 100% remote role, offering the flexibility to work from anywhere. Our client is committed to creating a productive and supportive remote work experience for their administrative team. You will play a vital role in ensuring the smooth functioning of executive operations and contributing to the overall success of the organization. We are looking for an individual who thrives in a dynamic environment, demonstrates impeccable attention to detail, and is dedicated to providing unparalleled administrative support.
Location: This role is fully remote, with a preference for candidates familiar with the business environment in Embu, Embu, KE .