18 Jobs in Kapenguria

Job Description/Requirements
Company Description
Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $ million to US 100M ARR in just eight years has been marked by significant growth and achievements. With our 350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description
The Associate Data Analyst, Sourcing plays a key supporting role in the development and maintenance of web scrapers used to collect structured and unstructured data from a variety of online sources. Working under the guidance of more senior team members, this role helps enable the automation of data collection critical to Assent's global regulatory and supply chain compliance efforts. This is an excellent opportunity for a detail-oriented and technically curious individual to grow their skills in web scraping, data automation, and compliance intelligence within a collaborative and mission-driven environment. .

Key Requirements & Responsibilities

• Assist in the development and maintenance of web scrapers used to automate the collection of structured and unstructured compliance data from public websites, government registries, and regulatory databases.
• Support the implementation of data extraction solutions by following established patterns and best practices using tools like Scrapy, Selenium, and BeautifulSoup, under guidance from more senior team members.
• Write clean, well-documented, and maintainable code to support the development of automation pipelines, with a focus on learning scalable and resilient coding practices.
• Contribute to the on-time delivery of assigned tasks within broader scraping projects, ensuring high quality and reliability in collaboration with peers and leads.
• Keep up to date with regulatory and product changes at Assent, and actively apply this knowledge to help refine data scraping efforts and stay aligned with business goals.
• Follow defined coding standards and security protocols, and assist in applying data integrity practices across the scraping process under supervision.
• Collaborate with product managers, engineers, and compliance analysts to understand data requirements, support data integration efforts, and resolve basic scraping challenges.
• Work with senior developers to identify and address technical blockers, such as dynamic content or anti-bot protections, using guided approaches and established tools (e.g., proxies, headless browsers).
• Contribute to documentation and internal tooling improvements by logging scraper behavior, maintaining code repositories, and supporting process consistency across the team.

Qualifications

• Bachelor's Degree/diploma from a recognized learning institution
• Minimum of 1-2 years of experience in areas such as research and data, scripting, coding.
• Experience in Python, including libraries such as BeautifulSoup, Pandas, Numpy, Scrapy
• Demonstrated problem-solving skills and ability to think critically
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical team members.
• Attention to detail and commitment to work with team members in delivering high-quality solutions within specified timelines

Additional Information
Life at Assent
Wellness:
We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits:
It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent:
There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning:
At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact and we will be happy to help.

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Company Description
Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $ million to US 100M ARR in just eight years has been marked by significant growth and achievements. With our 350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description
The Associate Data Analyst, Sourcing plays a key supporting role in the development and maintenance of web scrapers used to collect structured and unstructured data from a variety of online sources. Working under the guidance of more senior team members, this role helps enable the automation of data collection critical to Assent's global regulatory and supply chain compliance efforts. This is an excellent opportunity for a detail-oriented and technically curious individual to grow their skills in web scraping, data automation, and compliance intelligence within a collaborative and mission-driven environment. .

Key Requirements & Responsibilities

• Assist in the development and maintenance of web scrapers used to automate the collection of structured and unstructured compliance data from public websites, government registries, and regulatory databases.
• Support the implementation of data extraction solutions by following established patterns and best practices using tools like Scrapy, Selenium, and BeautifulSoup, under guidance from more senior team members.
• Write clean, well-documented, and maintainable code to support the development of automation pipelines, with a focus on learning scalable and resilient coding practices.
• Contribute to the on-time delivery of assigned tasks within broader scraping projects, ensuring high quality and reliability in collaboration with peers and leads.
• Keep up to date with regulatory and product changes at Assent, and actively apply this knowledge to help refine data scraping efforts and stay aligned with business goals.
• Follow defined coding standards and security protocols, and assist in applying data integrity practices across the scraping process under supervision.
• Collaborate with product managers, engineers, and compliance analysts to understand data requirements, support data integration efforts, and resolve basic scraping challenges.
• Work with senior developers to identify and address technical blockers, such as dynamic content or anti-bot protections, using guided approaches and established tools (e.g., proxies, headless browsers).
• Contribute to documentation and internal tooling improvements by logging scraper behavior, maintaining code repositories, and supporting process consistency across the team.

Qualifications

• Bachelor's Degree/diploma from a recognized learning institution
• Minimum of 1-2 years of experience in areas such as research and data, scripting, coding.
• Experience in Python, including libraries such as BeautifulSoup, Pandas, Numpy, Scrapy
• Demonstrated problem-solving skills and ability to think critically
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical team members.
• Attention to detail and commitment to work with team members in delivering high-quality solutions within specified timelines

Additional Information
Life at Assent
Wellness:
We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits:
It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent:
There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning:
At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact and we will be happy to help.

Company Description
Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $ million to US 100M ARR in just eight years has been marked by significant growth and achievements. With our 350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description
The Associate Data Analyst, Sourcing plays a key supporting role in the development and maintenance of web scrapers used to collect structured and unstructured data from a variety of online sources. Working under the guidance of more senior team members, this role helps enable the automation of data collection critical to Assent's global regulatory and supply chain compliance efforts. This is an excellent opportunity for a detail-oriented and technically curious individual to grow their skills in web scraping, data automation, and compliance intelligence within a collaborative and mission-driven environment.

• Assist in the development and maintenance of web scrapers used to automate the collection of structured and unstructured compliance data from public websites, government registries, and regulatory databases.
• Support the implementation of data extraction solutions by following established patterns and best practices using tools like Scrapy, Selenium, and BeautifulSoup, under guidance from more senior team members.
• Write clean, well-documented, and maintainable code to support the development of automation pipelines, with a focus on learning scalable and resilient coding practices.
• Contribute to the on-time delivery of assigned tasks within broader scraping projects, ensuring high quality and reliability in collaboration with peers and leads.
• Keep up to date with regulatory and product changes at Assent, and actively apply this knowledge to help refine data scraping efforts and stay aligned with business goals.
• Follow defined coding standards and security protocols, and assist in applying data integrity practices across the scraping process under supervision.
• Collaborate with product managers, engineers, and compliance analysts to understand data requirements, support data integration efforts, and resolve basic scraping challenges.
• Work with senior developers to identify and address technical blockers, such as dynamic content or anti-bot protections, using guided approaches and established tools (e.g., proxies, headless browsers).
• Contribute to documentation and internal tooling improvements by logging scraper behavior, maintaining code repositories, and supporting process consistency across the team.
• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

Qualifications
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

• Bachelor's Degree/diploma from a recognized learning institution
• Minimum of 1-2 years of experience in areas such as research and data, scripting, coding.
• Experience in SQL and Python, including libraries such as BeautifulSoup, Pandas, Numpy, Scrapy
• Experience using development tools and frameworks, including Git and Jira
• Demonstrated problem-solving skills and ability to think critically
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical team members.
• Attention to detail and commitment to work with team members in delivering high-quality solutions within specified timelines

Additional Information
Life at Assent
Wellness:
We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits:
It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent:
There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning:
At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact and we will be happy to help.

Company Description

MOMENTUM Kenya, under Momentum Credit, was founded in March 2017 to provide structured working capital solutions to Individuals and Small Medium Enterprises (SMEs). We focus on making credit easily accessible to those often deemed as unbankable, believing in the aspirations of our continent. Our range of products includes Bid Bond, Performance Bids, Advance Payment Guarantee, Log Book Loans, Invoice Factoring, and Invoice Financing. At Momentum, we are committed to "Expanding Your Possibilities" by providing credible financial solutions to underserved markets.

Role Description

This is a full-time on-site role based in Eldoret for a Direct Sales Agent. The Direct Sales Agent will be responsible for identifying potential clients, engaging in sales activities, providing excellent customer service, and managing relationships with clients. Daily tasks include meeting sales targets, preparing and presenting financing solutions, and maintaining accurate records of client interactions.

Qualifications

• Strong Interpersonal Skills and Communication skills
• Customer Service experience and abilities
• Sales skills, including prospecting and closing techniques
• Basic knowledge of Finance and financial products
• Self-motivated and goal-oriented attitude
• Ability to work independently and as part of a team
• Experience in the financial services sector is a plus
• Bachelor's degree in Business, Finance, Marketing, or related field

Company Description
Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $ million to US 100M ARR in just eight years has been marked by significant growth and achievements. With our 350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description
The Data Intelligence Analyst will have a wide range of duties, all of which are in the spirit of ensuring efficient data ingestion and comprehensive analysis, to make a strategic impact on the overall success of our customers' programs. The Analyst will play an integral role in managing client data in the Assent Platform.

• Perform validation checks on customer data. Responsible for ensuring the quality, integrity, and accuracy of Data and providing feedback to stakeholders.
• Ingest customer data through uploads and updates using internal tools.
• Proactively communicate data issues and findings with Assent stakeholders.
• Perform basic data analysis on client data requests; conduct data investigation on standard and standard plus data discrepancies and provide a report of findings to the relevant stakeholders.
• Assist with transformation, and adaptation of data to meet best practices;
• Design innovative solutions that align with business objectives, utilizing best practices and industry standards.
• Execute data preparation activities for the Data Intelligence team, including but not limited to pre-ingestion activities.
• Work with the Data Intelligence Specialists and Leads to fulfill team objectives and assist with team projects.
• Ensure timely delivery of solutions while adhering to project timelines.
• Keep up to date with new regulations and changes in Assent's products to become an expert in your field.
• Ensure adherence to coding standards, security protocols, and data integrity requirements.
• Be familiar with corporate security policies and follow the guidance set out by the processes and procedures of Assent.

Qualifications
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

• Bachelor's Degree/Higher Diploma from a recognized learning institution.
• Minimum of 1-2 years of experience in customer data support and services.
• Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
• Experience with SQL, R and Python skills are an asset
• Familiarity with MS Office Suite and Google Applications, able to leverage functions to find efficiencies and improve productivity using defined tools;
• Demonstrated problem-solving skills and ability to think critically.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical team members.
• Attention to detail and commitment to work with team members in delivering high-quality solutions within specified timelines.
• Time management skills and the ability to adhere to assigned deadlines;
• You are a critical thinker and can suggest, implement, and support efficient and effective operations;
• Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels;
• Builds productive and congenial working relationships internally and externally in the interest of supporting our customers' needs;
• You are naturally curious about technology or how things work;
• You consider yourself a lifelong learner - you have an insatiable thirst for knowledge, are always striving to self-improve, and are coachable;

Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Additional Information
Life at Assent
Wellness:**
We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits:
It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent:
There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning:
At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

Job Purpose
The role holder will be responsible for leading and managing bank branches' regional relationships in the domiciled region, implements the specific bank strategies at the regional level to ensure the company achieves its corporate goals in terms of growth, profitability, customer service and the set regional revenue targets. Also, to implement sales plans/actions and identify new partnerships within the region for all lines of business.

Key Responsibilities

• Work closely with the various bank branch staffs and insurance officers in the region to support business acquisition from all lines of businesses (GI, EMC, Life & Pension) and achieve the set targets.
• Analyse regional expectations and provide insights back to the business to deliver competitively on a product offering and or processes.
• Facilitate knowledge sharing and trainings to various bank branches officers and clients in the assigned regions.
• Ensures Britam Products cross-selling takes place in new and existing business across all bank partners in the regions.
• Plans and executes exciting and innovative regional sales tactics.
• Assists with regional implementation and repositioning of new product initiatives and specific bank strategies agreed at the head office levels.
• Adhere to regulatory/ compliance and internal procedures regarding bancassurance businesses.
• Ensure maintenance of a healthy sales pipeline that supports new business on boarding.
• Clearly understands sales targets set, influences, and drives the achievement of Bancassurance sales through optimal regional relationship management.
• Ensure timely preparation of required presentations, sales pitches and product benefits write up in the region.
• Provide quotations as and when required by bancassurance intermediaries within set out time frames.
• Ensure premium payment for all closed sales are within the company's set credit control policy.
• Acquire and retain profitable businesses in line with acceptable loss ratios and Britam's risk appetite.
• Perform any other duties as may be allocated from time to time and should be available for deployment to work from any of the six bancassurance demarcated regions in Kenya.

Relationship building & sales management.

• Builds, maintains, and sustain business relationships with the regional bank partners' teams, Business development officers, Credit officers, Relationship Managers and Direct Sales teams.
• Active management of relationships with all bank branch staffs to ensure smooth running of the distribution channels in delivering targets.
• Integrate well with all members of the team into a harmonious unit committed to the team vision and direction within the team (Intra-team).
• Receptive to constructive criticism, feedback and ideas from supervisors, business partners, colleagues.
• Maintain event calendars for all partners within the region to increase team building and synergy.
• Ensure that route maps and call trees are maintained to facilitate regular engagement of officers within the region as shall be set out from time to time.
• Applies knowledge, resources, and experience to resolve problems.
• Ensure relationship building with key customers and service providers within the region.
• Ensure that a record of all partners officers is maintained and regularly updated to include location, telephone number and email address of the respective officers in the region.
• Maintain an activities tracker that ensures that all activities and initiatives are well always tracked.

Training

• Ensures empowerment trainings on products and processes to our mutual bank partners (Across all lines of businesses) takes place in the regions as and when required.
• Ensures that induction trainings are carried out for all new partner officers within the region on Britam processes and procedures.
• Ensure that customers are well appraised on the solutions taken up through training, write-ups and after sales follow up for feedback.

Reporting

• Ensure that stipulated weekly and monthly reports are prepared and shared within the agreed timelines and in the format stipulated.
• Ensure monthly expense reports are prepared and submitted within the stipulated processes and procedures.

Knowledge, Experience, And Qualifications Required

• Bachelor's degree in a business-related degree.
• At least 3-5 years' experience in a similar position.
• Progress on any professional qualification i.e. AIIK.

Primary Location
Kenya-Eldoret-Eldoret

Organization
Britam

Job Type
Permanent

Shift
Day Job

Contract Type
Full-time

Job Posting

Unposting Date
Ongoing

Number of Openings
1

Company Description

At Craydel, we believe in the transformative power of education and aim to democratize access to quality higher education for students and working professionals in Sub-Saharan Africa. Our mission ensures that education is a right available to everyone, regardless of background or location. We have assisted over 100,000 students in finding the right university and offer access to 500+ universities in more than 40 study destinations worldwide. Our commitment is to help every student and working professional achieve their educational and professional goals.

Role Description

This is a full-time on-site role for a Student Counsellor based in Eldoret. The Student Counsellor will provide guidance and support to students in selecting appropriate courses and universities. Daily tasks include conducting individual and group counselling sessions, assisting with scholarship and application processes, providing information on study destinations and requirements, and maintaining accurate records of counselling sessions. The role also involves collaborating with educational institutions and staying updated on educational trends and opportunities.

Qualifications

• Excellent interpersonal and communication skills
• Ability to provide individual and group counselling
• Strong organizational and record-keeping abilities
• Knowledge of various study destinations and requirements
• Familiarity with the application processes
• Experience in the educational counselling field is a plus
• Ability to work independently and as part of a team

We're Hiring Social Media Manager

Mohrale Tours & Travel is looking for a
creative, innovative, and results-driven Social Media Manager
to join our growing team.

If you are passionate about digital storytelling, engaging audiences, and building strong online communities, this role is for you

• Location:
  Eldoret
• Deadline:
  20th Sep 2025
• Hybrid ( Office & Remote)

Come be part of a dynamic company that connects people to unforgettable travel experiences.

Company Description
Assent offers professional regulatory and compliance services to complement the world's fastest growing compliance and data management solution provider. Companies in various industries face evolving regulatory and compliance challenges, and we assist our clients in supporting their compliance and data management requirements.

Our company was built on a shared commitment to excellence. Our pillars provide a strong foundation on which we can offer highly specialized services. We focus on timely completion of contracts, cost effectiveness and maintaining the highest standards of professionalism. Our highly engaged team of professionals is what drives our company forward each and every day.

Work Model

Fully Onsite in our Eldoret Offices. This is a 6 month term contract.

Job Description
Position Summary

The Supplier (Customer) Support Associate will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client's supply chains.

Key Requirements And Responsibilities

• Communicate with suppliers through a multi channel approach including emails, chats and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided;
• Work directly with top-tier suppliers to be a valuable resource to help them respond to their compliance requests;
• Handle emails and chats from suppliers to help them troubleshoot, navigate their compliance requests by providing a positive experience;
• Engage with unresponsive suppliers through a multi channel approach including emails, chats and conference calls, supplier education and webinar invites;
• Language support may be required to help with internal translations, hosting webinars, and joining prospect calls with the Sales team;
• Work closely with Program Success team to strategize on the best approach for new customers, client campaigns and supplier issues
• Validate and ensure Quality Assurance for compliance data provided by our suppliers;
• Act as a peer mentor to Supplier Support Agents as required;
• Keep up to date with new regulations and changes in Assent's products to become an expert in your field;
• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Qualifications
Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

• Excellent verbal and written communication skills, primarily in English, however proficiency in additional languages is required for certain supplier groups;
• Bachelor's Degree/Higher diploma from a recognized learning institution;
• 1-2 years related work experience (eg. administration, reporting, research & data, supplier/customer support, call centres);
• Solid ability to manage time effectively and juggle multiple priorities at one time;
• Computer proficiency using MS Office Suite and Google Applications, able to leverage all functions proactively to effectively and efficiently;
• Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;
• Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels;
• Builds productive and stable working relationships internally and externally in the interest of supporting our suppliers needs;
• Possess basic to intermediate regulatory knowledge in order to consult with suppliers in providing requested information;
• You are highly adaptable, flexible and thrive in a fast-paced, dynamic business environment;
• You are naturally curious about technology or how things work;
• You are diligent and detail-oriented- you pay high attention to detail and you double-check everything;
• You have grit- you are conscientious, will always work towards providing solutions over excuses and are dedicated to achieving excellence and driving results;
• You consider yourself a lifelong learner - you have an insatiable thirst for knowledge, are always striving to self-improve, and are coachable.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Information
At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

• Wellness: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
• Financial Benefits: It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.
• Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.
• Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
• Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.