703 Wellness Management jobs in Kenya
Senior Spa Manager - Wellness Operations
Posted 14 days ago
Job Viewed
Job Description
Our client, a luxury wellness retreat, is seeking a highly experienced and passionate Senior Spa Manager to lead their renowned spa operations, entirely remotely. This is a unique opportunity for a seasoned professional to oversee the strategic direction, operational excellence, and guest experience of a high-end spa facility. You will be responsible for developing and implementing innovative treatment menus, managing a diverse team of therapists and wellness practitioners, controlling operational costs, and ensuring the highest standards of service delivery. The ideal candidate will possess a deep understanding of spa management, wellness trends, aromatherapy, and various therapeutic modalities. Strong leadership, exceptional communication, and meticulous organizational skills are essential. You will focus on driving revenue through effective marketing initiatives, loyalty programs, and strategic partnerships. The ability to lead and motivate a remote team, maintain impeccable service standards, and adapt to evolving guest expectations is paramount. This role requires a proactive approach, a keen eye for detail, and a commitment to creating a tranquil and rejuvenating experience for every guest. This is a remarkable chance to shape the future of a leading wellness destination from the comfort of your own home, ensuring an unparalleled guest experience.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of spa operations, ensuring seamless service delivery and adherence to luxury standards.
- Develop and manage the spa budget, controlling expenses and maximizing profitability.
- Create and implement innovative spa treatment menus, wellness programs, and retail offerings.
- Lead, train, and motivate the spa team, fostering a positive and professional work environment.
- Manage therapist schedules, performance, and ongoing professional development.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and execute marketing strategies to attract and retain clientele.
- Manage inventory of spa products and retail stock, ensuring optimal levels and quality.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Collaborate with other departments to ensure a cohesive guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in spa management, with at least 3 years in a senior leadership role.
- Proven experience in managing luxury spa operations with a focus on exceptional guest service.
- In-depth knowledge of various spa treatments, therapies, and wellness modalities.
- Strong understanding of spa financial management, budgeting, and P&L responsibility.
- Excellent leadership, team-building, and communication skills.
- Proficiency in spa management software and POS systems.
- Ability to develop and implement effective marketing and sales strategies.
- A passion for wellness and a commitment to delivering outstanding guest experiences.
- Experience working in a remote management capacity is highly desirable.
This advertiser has chosen not to accept applicants from your region.
0
Senior Spa Manager & Wellness Strategist
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking an innovative and experienced Senior Spa Manager & Wellness Strategist to lead their remote operations within the **beauty & wellness sector**. This exciting role demands a visionary leader with a profound understanding of spa operations, client management, and the development of holistic wellness programs. The ideal candidate will be responsible for conceptualizing and implementing cutting-edge wellness strategies, developing service protocols, managing online booking systems, and ensuring an exceptional client experience through digital channels. Key responsibilities include overseeing a distributed team of wellness practitioners, managing inventory for remote consultations and product sales, and developing marketing strategies to attract and retain clients in a virtual environment. You will also be instrumental in curating unique wellness experiences, developing training modules for staff, and staying abreast of the latest trends in the health, beauty, and wellness industries. Strong leadership, exceptional communication skills, and a passion for promoting well-being are essential. This position requires a proactive approach to problem-solving, a keen understanding of digital marketing and customer relationship management (CRM) tools, and the ability to manage a brand's reputation effectively online. This is a fantastic opportunity to shape the future of wellness services from a fully remote setting, driving innovation and client satisfaction. The successful candidate will be adept at strategic planning, team motivation, and delivering high-quality, personalized wellness solutions.
This advertiser has chosen not to accept applicants from your region.
1
Senior Spa Manager - Wellness Resort
Posted 6 days ago
Job Viewed
Job Description
Our client, a prestigious wellness resort, is seeking an experienced and passionate Senior Spa Manager to lead their world-class spa operations remotely. This role is responsible for ensuring an exceptional guest experience while managing all aspects of spa operations, including staff management, treatment scheduling, inventory control, marketing, and financial performance. You will oversee a team of highly skilled therapists and beauty professionals, fostering a positive and productive work environment. The ideal candidate will have a strong background in spa management, hospitality, and a deep understanding of various wellness treatments and techniques. You will develop and implement innovative spa programs and packages, manage the spa's budget, track revenue and expenses, and drive profitability. Key responsibilities include ensuring the highest standards of hygiene and guest service, managing therapist schedules and performance, overseeing the procurement of spa products and supplies, and collaborating with other resort departments to create seamless guest experiences. Experience with spa software systems for booking and client management is essential. This role demands excellent leadership, interpersonal skills, and a commitment to promoting health, beauty, and relaxation. This is a fully remote position, requiring strong self-discipline and effective virtual communication.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the spa, ensuring exceptional guest service and satisfaction.
- Manage, train, and motivate spa staff, including therapists and receptionists.
- Develop and implement spa service menus, treatment protocols, and retail strategies.
- Manage spa budgets, including revenue forecasting, expense control, and P&L responsibility.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage inventory of spa products, equipment, and supplies, and oversee procurement.
- Develop and execute marketing and promotional strategies to drive spa bookings and revenue.
- Maintain high standards of client care and troubleshoot any guest concerns or issues.
- Collaborate with other resort departments to coordinate guest experiences.
- Stay updated on industry trends, new treatments, and best practices in spa and wellness.
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5+ years of experience in spa management or a senior role within the wellness industry.
- Proven experience in staff management, training, and performance evaluation.
- In-depth knowledge of various spa treatments, massage techniques, and beauty therapies.
- Experience with spa management software (e.g., Mindbody, Amelia) and POS systems.
- Strong understanding of financial management, budgeting, and P&L responsibility.
- Excellent customer service, communication, and interpersonal skills.
- Ability to lead and inspire a team in a remote setting.
- Passion for health, wellness, and client well-being.
- Organizational and multitasking abilities.
This advertiser has chosen not to accept applicants from your region.
2
Senior Cosmetologist & Spa Manager - Wellness Programs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly talented and experienced Senior Cosmetologist and Spa Manager to oversee and elevate their wellness and beauty services, operating in a fully remote capacity. This role requires a blend of advanced technical cosmetology skills and strong leadership acumen. You will be responsible for developing and implementing innovative beauty and wellness programs, managing a team of skilled professionals, and ensuring an exceptional client experience. Your duties will include consulting with clients to assess their needs and recommend personalized treatments, performing a wide range of advanced aesthetic and therapeutic services, and staying current with the latest beauty trends and techniques. As a manager, you will oversee staff scheduling, performance evaluations, inventory management, and the overall operational efficiency of the spa services. Developing training programs for new treatments and techniques will be a key responsibility. The ideal candidate will possess comprehensive knowledge of skincare, makeup artistry, advanced hair treatments, nail care, and various spa therapies. Exceptional interpersonal and communication skills are essential for building rapport with clients and motivating staff. This is a remote-first position, demanding excellent organizational skills, proactive problem-solving, and the ability to manage operations and client interactions effectively through virtual platforms. You will play a crucial role in shaping the client's beauty and wellness offerings, ensuring high standards of quality and customer satisfaction. A strong understanding of product knowledge and the ability to advise clients on suitable regimens is vital. This is an exciting opportunity to lead and innovate within the beauty and wellness sector. While our client serves a clientele based in **Nyeri, Nyeri, KE**, this role is conducted entirely remotely, offering you the flexibility to work from anywhere.
This advertiser has chosen not to accept applicants from your region.
3
Senior Remote Spa Manager & Wellness Consultant
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking an experienced and passionate Senior Remote Spa Manager & Wellness Consultant to lead our virtual wellness initiatives. This fully remote position allows you to manage and develop our spa and wellness offerings from anywhere, connecting with clients and managing operations digitally. You will be responsible for developing personalized wellness plans, providing expert consultations, overseeing the quality of services, and managing client relationships. The ideal candidate will have a strong background in spa management, holistic wellness practices, and client care. A degree or certification in a related field such as cosmetology, therapeutic massage, nutrition, or wellness coaching is required, along with a minimum of 5 years of experience in the beauty and wellness industry, preferably with some management or consultative experience. Excellent interpersonal, communication, and active listening skills are paramount, as you will be guiding clients towards their wellness goals remotely. You must be adept at using virtual consultation platforms, scheduling software, and digital marketing tools. This role requires creativity, a deep understanding of current wellness trends, and the ability to inspire and motivate clients. While the physical operations might be associated with our presence near Meru, Meru, KE, this role is entirely remote. You will need to possess strong organizational skills, the ability to manage a diverse client base, and a commitment to providing exceptional service. We are looking for a proactive and empathetic individual who can build trust and deliver tangible results for our clients seeking improved well-being. This is a fantastic opportunity to shape and grow within the remote wellness sector, making a significant positive impact on people's lives.
This advertiser has chosen not to accept applicants from your region.
4
Senior Spa Manager and Wellness Consultant (Remote)
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and experienced Senior Spa Manager and Wellness Consultant to lead their wellness initiatives. This is a fully remote position, offering the flexibility to work from any location within Kenya. You will be responsible for developing and overseeing wellness programs, managing client consultations, and ensuring the highest standards of client care and service delivery. The ideal candidate possesses extensive knowledge of spa operations, diverse wellness therapies, and client relationship management. You will act as a primary point of contact for clients seeking personalized wellness guidance and treatment plans. Key responsibilities include designing comprehensive wellness packages, providing expert consultations on holistic health and beauty, coordinating treatment schedules, and ensuring client satisfaction. You will also contribute to the development of staff training programs and maintain operational efficiency in a virtual setting. The ability to work independently, manage multiple client engagements, and communicate with empathy and expertise is essential. We are seeking a results-oriented professional with a proven track record in spa management and wellness consulting. Your commitment to promoting well-being and your ability to create tailored client experiences will be crucial to the success of our client's services. This role demands exceptional interpersonal skills, strong organizational capabilities, and the ability to excel in a remote, client-focused environment. Embu, Embu, KE serves as the key operational location for this role, although it is a fully remote position.
Responsibilities:
Responsibilities:
- Develop and manage comprehensive spa and wellness programs and services.
- Conduct in-depth client consultations to understand individual wellness needs and goals.
- Design personalized treatment plans and recommend appropriate therapies and wellness modalities.
- Oversee the scheduling and coordination of client appointments and treatments.
- Ensure exceptional client service delivery and satisfaction throughout their wellness journey.
- Stay updated on the latest trends and advancements in the spa and wellness industry.
- Contribute to the development and delivery of training for spa and wellness staff.
- Manage client feedback and implement improvements to enhance service quality.
- Maintain client records and track progress towards their wellness objectives.
- Collaborate with marketing teams to promote spa and wellness services effectively.
- Ensure compliance with health, safety, and hygiene standards.
- Manage inventory of spa products and supplies, ensuring availability.
- Certification in Spa Management, Wellness Therapy, or a related field.
- Minimum of 5 years of experience in spa management, client consultation, or wellness program development.
- In-depth knowledge of various spa treatments, holistic therapies, and wellness practices.
- Proven ability to build strong client relationships and deliver exceptional customer service.
- Excellent communication, interpersonal, and listening skills.
- Strong organizational and time-management abilities.
- Ability to work independently, manage multiple responsibilities, and thrive in a remote work environment.
- Proficiency in spa management software and client record-keeping systems.
- Passion for health, wellness, and client well-being.
- Experience in staff training and development is a plus.
This advertiser has chosen not to accept applicants from your region.
5
Senior Spa Manager & Wellness Program Developer - Remote
Posted 8 days ago
Job Viewed
Job Description
WhatJobs is looking for an experienced and innovative Senior Spa Manager & Wellness Program Developer to join our client's remote team. This position is crucial for designing, implementing, and overseeing exceptional wellness experiences and spa operations for clients globally. You will be responsible for creating bespoke wellness programs, developing spa treatment protocols, and ensuring the highest standards of service delivery, all managed from a remote location. This role demands a blend of management acumen, deep knowledge of spa therapies, and a creative flair for program development.
Your primary duties will include conceptualizing and launching new spa treatments and wellness packages that cater to evolving client needs and market trends. You will develop comprehensive training materials for spa therapists and wellness practitioners, ensuring consistent service quality. This role involves researching and sourcing high-quality spa products and equipment, managing vendor relationships, and ensuring efficient inventory management. You will also be tasked with analyzing spa performance metrics, identifying areas for revenue enhancement, and implementing cost-control measures. Strong communication and digital collaboration skills are essential, as you will be coordinating with remote teams, partners, and clients. The ideal candidate is a passionate advocate for wellness, possessing exceptional organizational abilities, a keen understanding of the beauty and wellness industry, and a proven ability to manage complex projects from a distance. Join us to redefine the standards of remote wellness management and deliver transformative experiences to clients worldwide, ideally supporting operations from Naivasha, Nakuru, KE and beyond.
Key Responsibilities:
Your primary duties will include conceptualizing and launching new spa treatments and wellness packages that cater to evolving client needs and market trends. You will develop comprehensive training materials for spa therapists and wellness practitioners, ensuring consistent service quality. This role involves researching and sourcing high-quality spa products and equipment, managing vendor relationships, and ensuring efficient inventory management. You will also be tasked with analyzing spa performance metrics, identifying areas for revenue enhancement, and implementing cost-control measures. Strong communication and digital collaboration skills are essential, as you will be coordinating with remote teams, partners, and clients. The ideal candidate is a passionate advocate for wellness, possessing exceptional organizational abilities, a keen understanding of the beauty and wellness industry, and a proven ability to manage complex projects from a distance. Join us to redefine the standards of remote wellness management and deliver transformative experiences to clients worldwide, ideally supporting operations from Naivasha, Nakuru, KE and beyond.
Key Responsibilities:
- Develop and implement innovative spa treatments and wellness programs.
- Create and maintain high standards for spa operations and service delivery.
- Design comprehensive training programs for spa staff.
- Source and manage relationships with spa product and equipment vendors.
- Analyze spa performance data and identify opportunities for growth.
- Ensure adherence to all health, safety, and sanitation protocols.
- Manage spa budgets and optimize operational costs.
- Collaborate with marketing teams to promote spa services and wellness packages.
- Stay abreast of industry trends and incorporate new wellness modalities.
- Provide remote guidance and support to on-site spa teams.
- Certification as a Spa Therapist or in a related wellness field.
- Minimum of 6 years of experience in spa management and operations.
- Proven experience in developing and launching successful wellness programs.
- Strong knowledge of diverse spa therapies, massage techniques, and skincare.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in spa management software and remote collaboration tools.
- Ability to manage multiple projects and teams from a distance.
- Strong understanding of financial management and budgeting in a spa environment.
- A passion for holistic wellness and client well-being.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Wellness management Jobs in Kenya !
6
Senior Spa Manager, Wellness & Beauty - Remote Oversight
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and charismatic Senior Spa Manager to oversee the strategic direction and operational excellence of their wellness and beauty facilities from a fully remote position. This role requires a leader with a profound understanding of the beauty and wellness industry, exceptional customer service acumen, and proven management skills adaptable to a remote operational model. You will be responsible for developing and implementing service standards, managing staff training and development, overseeing inventory and supplier relations, and ensuring a consistently high-quality guest experience across all locations. As a remote manager, you will utilize digital platforms to monitor performance, conduct virtual team meetings, implement marketing initiatives, and ensure adherence to hygiene and safety protocols. The ideal candidate possesses a passion for holistic wellness, a keen sense of business operations within the spa industry, and outstanding leadership capabilities. You will play a crucial role in driving revenue growth, enhancing brand reputation, and fostering a positive and supportive work environment for spa teams. Responsibilities include managing budgets, analyzing financial reports, implementing innovative treatment offerings, and ensuring compliance with all industry regulations. Your ability to motivate and guide teams virtually, uphold service excellence, and adapt to evolving market trends will be paramount. We are looking for a results-oriented professional who can maintain impeccable standards and inspire confidence in both staff and clientele, even from a distance. This unique remote opportunity allows you to influence the success of a thriving spa business. The nominal location for this role is Thika, Kiambu, KE , however, this position is 100% remote.
Responsibilities:
Responsibilities:
- Develop and implement strategic plans for spa operations and service offerings.
- Oversee staff recruitment, training, scheduling, and performance management remotely.
- Ensure the highest standards of guest service and satisfaction.
- Manage spa budgets, financial performance, and profitability.
- Oversee inventory management, product ordering, and vendor relationships.
- Implement and enforce health, safety, and hygiene protocols.
- Develop and execute marketing and promotional strategies for spa services.
- Monitor industry trends and introduce innovative treatments and wellness programs.
- Ensure consistent brand experience across all spa locations.
- Conduct virtual team meetings and provide ongoing support and guidance.
- Analyze operational data and customer feedback to drive improvements.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the beauty and wellness industry.
- Proven experience in managing operations and staff remotely or through oversight.
- Strong understanding of spa treatments, product knowledge, and wellness therapies.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability in financial management and budget control.
- Proficiency in spa management software and remote collaboration tools.
- Passion for the beauty and wellness industry.
- Ability to work independently and make sound business decisions remotely.
This advertiser has chosen not to accept applicants from your region.
7
Job Description
Our client is seeking a passionate and experienced Spa Manager to lead their team and operations in a fully remote capacity. This unique opportunity allows you to manage all aspects of the spa's business, from client relations and staff management to service development and financial oversight, all from your home office. You will be responsible for ensuring an exceptional client experience, maintaining high standards of service, and driving profitability. The ideal candidate has a strong background in the beauty and wellness industry, excellent leadership skills, and a proactive approach to managing a remote team and business operations. We are committed to creating a seamless remote work environment that fosters creativity and client satisfaction.
Responsibilities:
Responsibilities:
- Oversee the daily operations of the spa, ensuring smooth and efficient service delivery.
- Manage and schedule spa staff, ensuring adequate coverage and fostering a positive team environment.
- Recruit, train, and mentor spa therapists and support staff.
- Develop and implement service protocols and treatment standards to ensure consistent quality.
- Manage client relationships, addressing inquiries, concerns, and feedback promptly and professionally.
- Develop and implement marketing strategies to attract new clients and retain existing ones.
- Manage inventory of spa products and supplies, overseeing ordering and stock control.
- Oversee the spa's financial performance, including budgeting, revenue generation, and expense management.
- Ensure compliance with health, safety, and hygiene regulations.
- Stay up-to-date with the latest trends and innovations in the beauty and wellness industry.
- Create and promote special packages, promotions, and loyalty programs.
- Manage the spa's online presence, including social media engagement and appointment booking systems.
- Conduct regular performance reviews for staff and provide ongoing coaching.
- Analyze spa performance metrics and implement strategies for improvement.
- Maintain excellent client service standards at all times.
- Proven experience as a Spa Manager, Salon Manager, or in a similar leadership role within the beauty and wellness industry.
- Strong understanding of spa operations, treatments, and product lines.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability in staff management, training, and motivation.
- Experience with client relationship management and customer service excellence.
- Knowledge of spa marketing strategies and digital promotion.
- Financial acumen, including budgeting and P&L management.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Proficiency in spa management software and booking systems.
- A passion for health, beauty, and wellness.
- High school diploma or equivalent; a relevant certification or diploma in beauty therapy or spa management is highly desirable.
- Understanding of relevant health and safety regulations.
- Creative thinker with a focus on enhancing the client experience.
This advertiser has chosen not to accept applicants from your region.
8
Lead Esthetician and Spa Manager
Posted 22 days ago
Job Viewed
Job Description
Our client, a prestigious brand in the beauty and wellness sector, is seeking a talented and experienced Lead Esthetician and Spa Manager to oversee their operations and elevate the client experience. This role is fully remote, offering the flexibility to manage and consult from your preferred location. You will be responsible for delivering exceptional skincare treatments, managing spa staff, and ensuring the highest standards of service and hygiene. Key duties include performing a range of advanced esthetic treatments, developing personalized skincare plans for clients, and providing expert consultations. You will also lead and train a team of estheticians, conduct performance reviews, and manage staff schedules. Responsibilities extend to inventory management, ordering supplies, and maintaining a pristine and tranquil spa environment. A passion for beauty, extensive knowledge of skincare products and techniques, and a commitment to continuous learning are essential. The ideal candidate will possess strong leadership, communication, and interpersonal skills, with a proven ability to create a positive and relaxing atmosphere for clients. Experience in managing a spa or high-end salon is required. You will contribute to the brand's reputation for excellence, with a focus on enhancing services for clients in and around Ongata Rongai, Kajiado, KE . This is a fantastic opportunity to lead a team and contribute to the well-being and confidence of clients through expert care and exceptional service.
This advertiser has chosen not to accept applicants from your region.
9