3 Spa Manager jobs in whatjobs
Job Description
Our client is seeking a passionate and experienced Spa Manager to lead their team and operations in a fully remote capacity. This unique opportunity allows you to manage all aspects of the spa's business, from client relations and staff management to service development and financial oversight, all from your home office. You will be responsible for ensuring an exceptional client experience, maintaining high standards of service, and driving profitability. The ideal candidate has a strong background in the beauty and wellness industry, excellent leadership skills, and a proactive approach to managing a remote team and business operations. We are committed to creating a seamless remote work environment that fosters creativity and client satisfaction.
Responsibilities:
Responsibilities:
- Oversee the daily operations of the spa, ensuring smooth and efficient service delivery.
- Manage and schedule spa staff, ensuring adequate coverage and fostering a positive team environment.
- Recruit, train, and mentor spa therapists and support staff.
- Develop and implement service protocols and treatment standards to ensure consistent quality.
- Manage client relationships, addressing inquiries, concerns, and feedback promptly and professionally.
- Develop and implement marketing strategies to attract new clients and retain existing ones.
- Manage inventory of spa products and supplies, overseeing ordering and stock control.
- Oversee the spa's financial performance, including budgeting, revenue generation, and expense management.
- Ensure compliance with health, safety, and hygiene regulations.
- Stay up-to-date with the latest trends and innovations in the beauty and wellness industry.
- Create and promote special packages, promotions, and loyalty programs.
- Manage the spa's online presence, including social media engagement and appointment booking systems.
- Conduct regular performance reviews for staff and provide ongoing coaching.
- Analyze spa performance metrics and implement strategies for improvement.
- Maintain excellent client service standards at all times.
- Proven experience as a Spa Manager, Salon Manager, or in a similar leadership role within the beauty and wellness industry.
- Strong understanding of spa operations, treatments, and product lines.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability in staff management, training, and motivation.
- Experience with client relationship management and customer service excellence.
- Knowledge of spa marketing strategies and digital promotion.
- Financial acumen, including budgeting and P&L management.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Proficiency in spa management software and booking systems.
- A passion for health, beauty, and wellness.
- High school diploma or equivalent; a relevant certification or diploma in beauty therapy or spa management is highly desirable.
- Understanding of relevant health and safety regulations.
- Creative thinker with a focus on enhancing the client experience.
This advertiser has chosen not to accept applicants from your region.
0
Job Description
Our client, a luxurious wellness retreat located in the heart of Nakuru, Nakuru, KE , is looking for a highly skilled and passionate Spa Manager to oversee all aspects of their tranquil spa operations. This is a hands-on role requiring a leader who can elevate the guest experience, manage a team of talented therapists, and ensure the smooth and profitable running of the facility. The ideal candidate will have a deep understanding of beauty and wellness treatments, excellent customer service skills, and a proven ability to manage staff, inventory, and financial performance. You will be responsible for developing new treatment offerings, managing therapist schedules, maintaining impeccable hygiene standards, and ensuring guest satisfaction. This position demands creativity, strong organizational skills, and a commitment to maintaining the highest standards of service in a serene environment.
Key Responsibilities:
Key Responsibilities:
- Manage daily spa operations, ensuring a seamless and exceptional guest experience.
- Lead, train, and motivate a team of spa therapists and reception staff.
- Develop and implement spa menus, treatment protocols, and promotional packages.
- Manage inventory of spa products, supplies, and equipment, ensuring adequate stock levels.
- Oversee financial performance, including budgeting, sales targets, and expense control.
- Maintain strict adherence to health, safety, and sanitation regulations.
- Handle guest inquiries, feedback, and complaints in a professional and courteous manner.
- Build and maintain strong relationships with clients, encouraging repeat business.
- Collaborate with marketing teams to promote spa services and special events.
- Ensure the spa environment is consistently clean, serene, and inviting.
- Diploma or certification in Beauty Therapy, Spa Management, or a related field.
- Minimum of 5 years of experience in the beauty and wellness industry, with at least 2 years in a management or supervisory role.
- Proven experience in staff management, client relations, and operational oversight.
- In-depth knowledge of various spa treatments, massage techniques, and skincare.
- Excellent communication, interpersonal, and leadership skills.
- Strong understanding of spa business operations and financial management.
- Ability to work flexible hours, including weekends and holidays.
- A passion for wellness and a commitment to providing outstanding customer service.
This advertiser has chosen not to accept applicants from your region.
1
Job Description
Our client is seeking an experienced and charismatic Spa Manager to oversee the operations of a high-end wellness facility. This role requires strong leadership skills, a passion for customer service, and a deep understanding of beauty and wellness treatments. The Spa Manager will be responsible for managing staff, overseeing daily operations, ensuring a luxurious client experience, and driving business growth. This is a hands-on role that requires a physical presence within the spa location.
Key Responsibilities:
Qualifications:
If you are a dedicated professional with a passion for enhancing well-being, we encourage you to apply.
Key Responsibilities:
- Manage all aspects of spa operations, including staff scheduling, inventory management, and facility maintenance.
- Lead, train, and motivate spa therapists and front desk staff to deliver exceptional service.
- Develop and implement service protocols and treatment standards to ensure consistency and quality.
- Manage client bookings, appointments, and ensure a seamless customer journey.
- Handle client inquiries, complaints, and resolve issues promptly and professionally.
- Oversee inventory of spa products, retail items, and professional supplies, ensuring adequate stock levels and managing ordering.
- Implement and enforce health, safety, and sanitation standards according to industry regulations.
- Develop and execute marketing and promotional strategies to attract new clients and retain existing ones.
- Manage the spa's budget, monitor financial performance, and identify opportunities for cost savings and revenue generation.
- Ensure compliance with all local and national regulations pertaining to the beauty and wellness industry.
- Maintain a high level of customer satisfaction by creating a welcoming and relaxing atmosphere.
- Conduct regular staff meetings and performance reviews.
- Stay up-to-date with the latest industry trends, treatments, and technologies.
- Build strong relationships with vendors and suppliers.
- Uphold the brand image and ensure a consistently high-quality guest experience.
Qualifications:
- Minimum of 5 years of experience in the beauty and wellness industry, with at least 2 years in a management or supervisory role.
- Proven experience in managing spa operations, staff, and client services.
- Strong leadership, communication, and interpersonal skills.
- Excellent knowledge of various spa treatments, beauty products, and wellness therapies.
- Experience in budget management and financial performance analysis.
- Proficiency in spa management software and booking systems.
- A passion for customer service and creating exceptional guest experiences.
- Ability to handle stressful situations and resolve conflicts effectively.
- Knowledge of health, safety, and sanitation regulations.
- Certification in a relevant beauty or wellness discipline is highly desirable.
- Strong organizational and multitasking abilities.
- Must be able to work flexible hours, including weekends and holidays, as required by the nature of the business.
- This is a permanent, on-site position.
If you are a dedicated professional with a passion for enhancing well-being, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Spa manager Jobs in Kenya !
2