What Jobs are available for Ux Research in Kenya?

Showing 344 Ux Research jobs in Kenya

Lead UX Researcher

40100 Kisumu KES290000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a leading digital product studio, is seeking an accomplished Lead UX Researcher to drive user understanding and inform product strategy. This is a fully remote position, offering the opportunity to shape exceptional user experiences from anywhere. You will be responsible for planning, designing, and conducting a wide range of user research studies, including usability testing, interviews, surveys, and ethnographic research. Your insights will be critical in guiding the product development process, ensuring that our digital solutions are intuitive, engaging, and meet the evolving needs of our users. The ideal candidate will possess a deep understanding of human-computer interaction principles, qualitative and quantitative research methodologies, and data analysis techniques. You will collaborate closely with UI/UX designers, product managers, and engineers to translate research findings into actionable recommendations and strategic product improvements. This role demands excellent communication and storytelling skills, with the ability to present complex findings clearly and persuasively to diverse audiences. You will also mentor and guide junior researchers, fostering a culture of user-centricity within the design and product teams. A strong portfolio showcasing successful research projects and their impact on product design is essential. This is a pivotal opportunity to influence product direction and advocate for the user at a senior level within a dynamic, fully remote organization. The job location for reference is Kisumu, Kisumu, KE.
Responsibilities:
  • Plan, design, and conduct user research studies using a variety of qualitative and quantitative methods (e.g., interviews, surveys, usability tests, card sorting, ethnography).
  • Analyze research data to identify user needs, pain points, and opportunities for improvement.
  • Translate research findings into actionable insights and recommendations for product and design teams.
  • Develop user personas, journey maps, and other artifacts to communicate user understanding.
  • Collaborate closely with cross-functional teams to ensure user insights are integrated throughout the product development lifecycle.
  • Advocate for user needs and champion user-centered design principles.
  • Mentor and guide junior UX researchers, providing feedback and support.
  • Present research findings and recommendations to stakeholders at various levels of the organization.
  • Stay current with the latest trends and best practices in UX research.
  • Define and track key UX metrics to measure the success of product initiatives.
  • Manage research projects from initiation to completion, ensuring timely delivery of insights.
Qualifications:
  • Master's degree or Ph.D. in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
  • 7+ years of experience in UX research, with proven experience leading research initiatives.
  • Expertise in a wide range of qualitative and quantitative research methods.
  • Strong analytical and data interpretation skills.
  • Proficiency with research tools and platforms (e.g., UserTesting.com, Qualtrics, SurveyMonkey).
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to articulate complex findings clearly and persuasively.
  • Experience mentoring or leading research teams is highly desirable.
  • Ability to work effectively and autonomously in a remote environment.
  • A portfolio demonstrating impactful UX research work.
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Senior UX Researcher - Remote

50100 Kakamega, Western KES135000 Annually WhatJobs Direct

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Job Description

full-time
Our client is looking for a seasoned Senior UX Researcher to join their fully remote product development team. This integral role will focus on understanding user behaviors, needs, and motivations to inform the design and improvement of our digital products and services. You will be responsible for planning, designing, and conducting a wide range of qualitative and quantitative user research studies, including user interviews, usability tests, surveys, and diary studies. The ideal candidate will possess a strong understanding of research methodologies, data analysis, and the ability to translate research findings into actionable insights and strategic recommendations. You will work closely with UI/UX designers, product managers, and engineers to ensure a user-centered approach is integrated throughout the product lifecycle. Key responsibilities include defining research objectives, recruiting participants, moderating research sessions, analyzing data, and presenting findings and recommendations to cross-functional teams. Experience with various research tools and platforms is required. A strong portfolio demonstrating successful UX research projects and their impact on product outcomes is essential. You will be a key advocate for the user, ensuring their voice is heard and considered in all design and development decisions. This is an outstanding opportunity to contribute to the user experience of impactful products within a collaborative and supportive remote work environment, helping to shape intuitive and engaging digital solutions. We are seeking a curious, empathetic, and analytical individual with a passion for understanding human behavior and a commitment to delivering data-driven design improvements. Your ability to work independently and communicate complex research findings clearly and persuasively will be critical.
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Senior UX Researcher - Digital Innovation

20200 Kapsuser KES4200000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking a highly analytical and user-focused Senior UX Researcher to drive insights and inform the design of their innovative digital products. This is a fully remote position, requiring a dedicated professional with a passion for understanding user behavior, identifying pain points, and translating research findings into actionable design recommendations. You will be responsible for planning and conducting a variety of qualitative and quantitative research studies, analyzing data, and collaborating closely with design and product teams. The ideal candidate will possess a strong portfolio showcasing their expertise in UX research methodologies and their ability to influence product strategy. This role embraces a remote-first culture, offering the flexibility to work from anywhere and make a significant impact.

Responsibilities:
  • Design and execute a range of UX research studies, including usability testing, user interviews, surveys, and ethnographic research.
  • Define research objectives and methodologies to address key product questions and business goals.
  • Recruit participants for research studies, ensuring diverse and representative samples.
  • Conduct data analysis, synthesizing qualitative and quantitative findings into clear, concise insights.
  • Present research findings and recommendations to product teams, designers, engineers, and stakeholders.
  • Collaborate with product managers and designers to integrate user feedback throughout the product development lifecycle.
  • Champion user-centered design principles and advocate for the user's perspective.
  • Stay up-to-date with the latest UX research trends, tools, and best practices.
  • Contribute to the development of research standards and processes.
  • Mentor junior researchers and share knowledge within the team.
Qualifications:
  • Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field, or equivalent practical experience.
  • 5+ years of professional experience in UX research.
  • Strong portfolio demonstrating experience with various research methodologies and a proven ability to translate research into impactful product improvements.
  • Proficiency in research tools and platforms (e.g., UserTesting.com, Lookback, SurveyMonkey, Qualtrics).
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong written and verbal communication skills, with the ability to present complex information effectively.
  • Experience working in an Agile development environment.
  • Ability to work independently and manage multiple research projects concurrently in a fully remote setting.
  • Familiarity with design tools (e.g., Figma, Sketch) is a plus.
  • A genuine passion for understanding users and improving their digital experiences.
This is an exceptional opportunity to play a pivotal role in shaping the user experience of cutting-edge digital products for a leading organization. Embrace the freedom of a fully remote role and contribute your expertise to drive meaningful innovation. The role is based in **Kericho, Kericho, KE**, but is fully remote.
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Lead UX Researcher - E-commerce Platforms

70100 Mumbuni KES170000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a prominent player in the e-commerce space, is seeking a talented Lead UX Researcher to drive user understanding and inform design decisions for their online platforms. This fully remote position is perfect for an experienced researcher passionate about uncovering user needs, behaviors, and motivations to create seamless and engaging online shopping experiences. You will lead research initiatives, mentor junior researchers, and collaborate closely with product, design, and engineering teams to translate insights into actionable product improvements. Your work will directly impact customer satisfaction and business growth.

Key Responsibilities:
  • Design and execute a comprehensive UX research strategy for e-commerce platforms, utilizing a mixed-methods approach (qualitative and quantitative).
  • Conduct user interviews, surveys, usability testing, and other research methods to gather deep insights into user behavior and pain points.
  • Analyze research data, synthesize findings, and develop clear, actionable recommendations for product and design improvements.
  • Collaborate closely with product managers, designers, and developers to prioritize research efforts and integrate user insights into the product roadmap.
  • Present research findings and recommendations effectively to stakeholders at all levels, advocating for the user.
  • Mentor and guide junior UX researchers, fostering their professional development.
  • Stay abreast of the latest UX research methodologies, tools, and industry trends.
  • Define key UX metrics and conduct ongoing research to measure the impact of design changes.
  • Champion a user-centric design culture throughout the organization.

Qualifications:
  • Master's degree or Ph.D. in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
  • Minimum of 6 years of professional experience in UX research, with a strong focus on e-commerce or digital products.
  • Proven ability to conduct a wide range of qualitative and quantitative research methodologies and translate them into actionable insights.
  • Experience with user research tools (e.g., UserTesting.com, Lookback, survey platforms).
  • Excellent analytical, synthesis, and communication skills, with the ability to articulate complex findings clearly.
  • Demonstrated experience in leading research projects and mentoring junior team members.
  • Strong understanding of e-commerce user journeys and conversion optimization principles.
  • Ability to work independently and collaboratively in a remote, fast-paced environment.
  • Portfolio showcasing impactful UX research projects is highly desirable.
Join our innovative team and help shape the future of online shopping. This is an exciting opportunity to make a significant impact in a fully remote role.
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Senior UX/UI Designer & Researcher

80100 Nairobi, Nairobi KES320000 Annually WhatJobs Direct remove_red_eye View All

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Job Description

full-time
Our client is looking for a highly creative and analytical Senior UX/UI Designer & Researcher to join their fully remote product development team. This role is critical in shaping the user experience of their digital products, ensuring they are intuitive, engaging, and effective. You will be responsible for conducting comprehensive user research, translating insights into user flows, wireframes, and high-fidelity prototypes, and collaborating closely with product managers and engineers to bring designs to life. The ideal candidate possesses a strong portfolio showcasing their ability to solve complex design challenges across various platforms. As a remote-first organization, exceptional communication and collaboration skills are paramount, as you'll be working with teams located globally. You will lead user testing sessions, gather feedback, and iterate on designs based on user needs and business objectives. Your expertise in user-centered design principles, visual design, and interaction design will be key. This is an exciting opportunity for a passionate designer to make a significant impact on product strategy and user satisfaction. You will have the autonomy to define and execute research methodologies, contributing to a data-driven design culture. We value innovation and encourage you to explore new design tools and techniques. The role involves advocating for the user throughout the product development lifecycle, ensuring that every design decision is backed by solid research and strategic thinking. You will be instrumental in defining the future look and feel of our digital offerings.

Responsibilities:
  • Conduct user research (interviews, surveys, usability testing) to understand user needs and behaviors.
  • Create user personas, journey maps, and information architecture.
  • Develop wireframes, user flows, and interactive prototypes.
  • Design high-fidelity visual mockups and UI elements.
  • Collaborate closely with product managers, developers, and other stakeholders.
  • Translate complex requirements into intuitive and user-friendly designs.
  • Iterate on designs based on user feedback, usability testing, and data analysis.
  • Maintain and evolve design systems and style guides.
  • Stay current with the latest UX/UI trends, best practices, and technologies.
Qualifications:
  • Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
  • 5+ years of professional experience in UX/UI design and user research.
  • A strong portfolio showcasing user-centered design solutions for web and mobile applications.
  • Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
  • Solid understanding of user research methodologies and best practices.
  • Excellent visual design, interaction design, and information architecture skills.
  • Strong communication, presentation, and interpersonal skills.
  • Experience working in an agile, remote-first environment is a plus.
  • Ability to effectively present and articulate design decisions.
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Senior UX/UI Designer & Researcher

60101 Embu, Eastern KES195000 Annually WhatJobs Direct

Posted 3 days ago

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Job Description

full-time
Our client is looking for a creative and analytical Senior UX/UI Designer & Researcher to join their fully remote product development team. This role is crucial in shaping intuitive, engaging, and user-centered digital experiences across our client's platforms. You will be responsible for the entire design lifecycle, from conducting in-depth user research and translating findings into actionable insights, to creating wireframes, prototypes, and high-fidelity visual designs. The ideal candidate possesses a strong blend of user empathy, design thinking, and technical understanding. You will lead user research initiatives, including surveys, interviews, usability testing, and persona development, to identify user needs, pain points, and behaviors. Based on this research, you will craft user flows, journey maps, and information architecture that enhance usability and satisfaction. Your responsibilities will extend to designing user interfaces that are not only aesthetically pleasing but also highly functional and accessible. You will collaborate closely with product managers, developers, and other stakeholders to ensure design solutions align with business goals and technical feasibility. This role demands excellent communication skills to articulate design decisions and research findings effectively in a virtual setting. You should be proficient in industry-standard design and prototyping tools and have a strong portfolio showcasing your expertise in both UX research and UI design for web and mobile applications. A passion for advocating for the user and a commitment to continuous learning and innovation in the field of user experience are essential. You will play a key role in driving design consistency and elevating the overall quality of our client's digital products.
Responsibilities:
  • Conduct user research, including interviews, surveys, and usability testing.
  • Develop user personas, journey maps, and user flows.
  • Create wireframes, mockups, and interactive prototypes.
  • Design high-fidelity UI for web and mobile applications.
  • Collaborate with product managers and developers to define and implement user-centered designs.
  • Advocate for the user throughout the product development process.
  • Conduct heuristic evaluations and accessibility audits.
  • Iterate on designs based on user feedback and data analysis.
  • Maintain and evolve design systems and style guides.
  • Present design concepts and research findings to stakeholders.
Qualifications:
  • Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field.
  • Minimum of 6 years of experience in UX/UI design and user research.
  • A strong portfolio demonstrating expertise in UX research methodologies and UI design for digital products.
  • Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, InVision.
  • Experience with user research techniques and tools.
  • Excellent understanding of user-centered design principles and best practices.
  • Strong visual design skills and an eye for detail.
  • Effective communication and presentation skills, particularly in a remote setting.
  • Ability to work independently and manage multiple projects simultaneously.
  • Knowledge of front-end development principles is a plus.
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User Experience Researcher

Nairobi, Nairobi KES120000 - KES360000 Y JMKeim

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Job Description

2-Week Project, Remote — Nairobi County, Kenya

Company Description:

Power Values
is a human-performance company at the intersection of
behavioral science, coaching, and AI
. Founded by
Jonathan Keim
, Chief Development Officer at
Robbins-Madanes Training
, the brand helps individuals and organizations align decisions with what matters most.

Through our
Power Values Quiz
,
AI coaching platform
, and
data-powered dashboards
, we turn values into measurable action that fuels both personal growth and organizational culture.

We're now expanding our product experience team to craft
intuitive, emotionally intelligent interfaces
that guide users—employees and leaders alike—through discovery, reflection, and transformation.

Role Description

This is a
remote, two-week research project
for a
User Experience Researcher
based in
Nairobi County, Kenya
.

The goal of this project is to conduct
user research and design exploration
for the upcoming
Power Values Leadership Dashboard
—a platform that helps organizations visualize alignment, engagement, and cultural health across teams.

You'll lead a focused research sprint, working closely with the design and product team to uncover how employees and leaders interact with value-based performance data, and translate those insights into actionable design recommendations.

Role Description

This is a
remote, two-week research project
for a
User Experience Researcher
based in
Nairobi County, Kenya
.

The goal of this project is to conduct
user research and design exploration
for the upcoming
Power Values Leadership Dashboard
—a platform that helps organizations visualize alignment, engagement, and cultural health across teams.

You'll lead a focused research sprint,
managing a small team of 1–2 research associates
, to uncover how employees and leaders interact with value-based performance data, and translate those insights into actionable design recommendations for the dashboard.

Key Responsibilities

  • Plan and execute a
    two-week user research sprint
    , including
    qualitative and quantitative methods
    such as interviews, surveys, and usability tests
  • Lead and mentor a small team (1–2 associates)
    in coordinating fieldwork, participant outreach, and data synthesis
  • Conduct
    in-depth qualitative interviews
    with leaders and employees to uncover motivations, pain points, and behavioral patterns
  • Analyze qualitative data to generate actionable insights and map user journeys related to culture, engagement, and alignment metrics
  • Collaborate with product and design teams to translate research findings into data visualization concepts and interaction flows for the dashboard
  • Deliver a
    final insights report and presentation
    , including user personas, journey maps, and early design concepts

Deliverables & Timeline

Week 1:
Research Planning & Data Collection

  • Finalize research goals, participant criteria, and interview guides
  • Conduct interviews and gather user feedback

Week 2:
Analysis & Dashboard Concept Development

  • Synthesize insights into personas, pain points, and opportunity areas
  • Present actionable recommendations and low-fidelity wireframes or design directions

Qualifications

  • Strong skills in
    User Research, Human-Computer Interaction
    , and
    Design Thinking
  • Experience designing or researching
    dashboards, analytics tools, or employee engagement systems
  • Demonstrated ability to
    lead small teams
    and coordinate research projects under tight timelines
  • Excellent
    analytical, storytelling, and presentation skills
  • Ability to distill insights into
    clear, visual frameworks
    for product teams
  • Empathetic, curious, and user-centered mindset with strong collaboration skills
  • Bachelor's degree in
    Human-Computer Interaction, Psychology, Design
    , or a related field

Duration:
2 Weeks

Location:
Remote (Nairobi County, Kenya)

Compensation:
25,000 KSH

If you're passionate about designing tools that help people and teams live their values—let's talk.


To Apply:
Send your portfolio or relevant case studies to
Jonathan Keim
, along with a short note about your approach to user research and dashboard design.

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Creative UI/UX Designer

80101 Nairobi, Nairobi KES75000 Monthly WhatJobs Direct

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Job Description

contractor
Our client is seeking a highly creative and skilled UI/UX Designer to join their innovative team in Mombasa, Mombasa, KE . This role is crucial for crafting intuitive, engaging, and visually appealing user interfaces for our digital products and services. The ideal candidate will possess a strong portfolio demonstrating expertise in user-centered design principles, wireframing, prototyping, and visual design. You will be responsible for understanding user needs, translating them into compelling design solutions, and collaborating closely with product managers, developers, and stakeholders throughout the design process. This position requires a keen eye for detail, a passion for user experience, and the ability to iterate on designs based on feedback and usability testing. You will conduct user research, create personas, map user journeys, and develop high-fidelity mockups and interactive prototypes. A Bachelor's degree in Design, HCI, or a related field, or equivalent practical experience, is required. Proficiency in industry-standard design tools such as Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD) is essential. Experience with user testing methodologies and a solid understanding of front-end development principles are also highly valued. If you are a creative problem-solver who thrives in a collaborative environment and is passionate about creating exceptional digital experiences, we encourage you to apply. Our client offers a dynamic work environment and opportunities for professional growth. Responsibilities include: Conducting user research and usability testing; Creating wireframes, user flows, and interactive prototypes; Designing intuitive and visually appealing user interfaces; Collaborating with cross-functional teams to define and implement innovative solutions; Iterating on designs based on feedback and data; Developing and maintaining design systems and style guides; Ensuring accessibility and usability standards are met; Presenting design concepts to stakeholders. Join us in shaping the future of our digital offerings with user-centric and aesthetically pleasing designs.
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UI/UX Designer

KES1200000 - KES2400000 Y Sharesource

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Job Description

About Sharesource
We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.

What are we looking for?
We are looking for a highly creative
UI/UX Designer
to join our team on a
fixed-term, project-based engagement
.This role is an exciting opportunity to work on impactful digital design projects where your expertise will directly shape user experiences.While the initial contract is project-based, exceptional performance may open the door to a permanent position within our team.

You'll take the lead in driving projects from concept to completion starting with client briefs all the way to final delivery. This is a hands-on role where you'll collaborate directly with clients and stakeholders to uncover requirements, design effective solutions, and guide developers through the build, testing, and rollout stages. No two projects are the same, so expect a mix of challenges, creativity, and leadership opportunities. You'll also have the chance to shape the design process while keeping projects on track, on time, and within budget. If you're proactive, detail-oriented, and thrive in a fast-paced environment, this role is for you.If this sounds like you, we'd love to hear from you

What are you expected to do?
Working autonomously or in collaboration with the Head of UX & Design:

  • Ability to take a brief from client and take them through:

○ User flows

○ Wireframing

○ Design

  • Dissect client briefs to work out requirements and spec out design solutions for developers to implement.
  • Lead the creation of wireframes, low and high fidelity desktop and mobile prototypes for a variety of clients.
  • Ability to have educated UX discussions with clients and stakeholders, justify and articulate design decisions.clients and stakeholders.
  • Implement feedback from
  • Work with the front-end development team to handover designs and test completed products.
  • Lead 'work in progress' meetings with clients, present implemented feedback and instructional sessions.
  • Build successful working relationships with clients and stakeholders

You'll Be a Great Fit If

  • You have at least 4 years of experience in UI design, with 1 year leading projects from start to finish.
  • You have an expert-level skills in Figma, including:

  • Preparing designs for handover to developers.

  • Creating prototypes that help clients visualize and understand the design.

  • You have a good understanding of accessibility standards and inclusive design.

  • You have familiarity with HubSpot CMS and working with templates or themes.
  • You have experience in designing consumer-facing websites and apps.
  • You are skilled in creating designs that look great and work well on any device (mobile, tablet, desktop).
  • You are confident in suggesting new ideas and improving how things are done.
  • You have a great time management and staying organized.
  • You are passionate about design and ready to show it.
  • You have strong communication skills—you know how to explain your ideas clearly to different types of people,with the ability to interact confidently with clients and development teams.
  • You are comfortable working closely with different teams—developers, product managers, and others.

We will be absolutely thrilled if you also have the following:

  • Experience working with remote teams across different time zones.
  • Familiarity with HTML/CSS for basic template customization.

Here Are The Benefits Of Joining Our Team

  • Competitive salary and professional development
  • Collaborative client partnerships and a fun, inclusive work environment
  • Opportunities for leadership, expertise, and global client exposure
  • Monthly coaching, training, and career development
  • Remote work flexibility and a flexible hybrid model
  • Engage in social impact activities and industry impact
  • Achieve work-life balance and flexibility to support personal commitments
  • Comprehensive HMO coverage with one free dependent (depending on the employment type)

Please note:
This role is remote; however, we require candidates to be based locally in the Philippines. This is to support occasional onsite activities such as team events, client meetings, or equipment handover. Additionally, local residency is necessary for compliance with Philippine labor laws and employment regulations.

Why work for Sharesource?
Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world

Our 5 Values

  • Make a social impact: We balance our work for client teams and for society by constantly making a positive impact.
  • Be proactive: We encourage brave thinking and continuous improvement, and drive change through action.
  • Create value: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities.
  • Be fair, open and honest: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements.
  • Add fun, passion and love: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude.

What makes us different?
Our Culture Code. You Will Be a Part Of Our Vibrant Company Culture And Experience a Workplace Where Your Contributions Are Valued, Your Growth Is Encouraged, And Your Opinion Is Respected

  • Challenged, autonomous, momentum
  • Learning, growth mindset
  • Lead by our values
  • Heard, cared for, make good friends

___

What happens after you submit your application?
The Whole Process Takes Around 4 Weeks

  • There will be 3-4 interviews and a possible assessment from our client partner. You will undergo an initial interview, a culture interview, and 1-2 interviews with our cool client. This will run for about 1-2 weeks but we will let you know if we need to ramp it up. Be yourself and have fun.
  • We will constantly communicate with you as to the development of your application. You can also directly communicate with us to ask us about the status of your application.
  • If all goes well, we complete the reference check and provide other necessary requirements so we can offer you the job right away.

We Would Be Grateful If You Have These Already

  • Fit to Work/Health Card (Basic 5 employment medical tests)
  • NBI Clearance
  • Social IDs - PHIC, SSS, HDMF, TIN
  • Character references with contact info

At Sharesource, we believe in the value of diversity and inclusion. We are committed to creating a diverse, respectful, and inclusive workplace, and we do not discriminate based on factors such as race, gender, religion, sexual orientation, or disability.

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