3,297 Training Coordinator jobs in Kenya

We are looking for a
Learning & Development Lead
to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.
Role Overview
We are seeking a dynamic Learning & Development Lead to join our L&D team at M-KOPA. This role is perfect for a learning professional who thrives on designing impactful training experiences, managing educational programs, and driving organizational learning initiatives through data-driven approaches and cutting-edge learning technologies.

What You'll Do
Learning Strategy & Program Development

• Facilitate and deliver comprehensive learning programs aligned with organizational objectives and business goals.
• Conduct thorough learning needs assessments using surveys, interviews, and data analytics to identify skill gaps.
• Create engaging e-learning content, including multimedia resources, interactive modules, and mobile-friendly learning materials.
• Facilitate training sessions, workshops, and learning experiences across various formats (virtual, in-person, blended, microlearning).
• Support the delivery of Talent Management programs.

Technology & Innovation

• Manage and optimize Learning Management System (LMS) and learning technologies.
• Procure and evaluate emerging learning technologies, AI-powered learning tools, and virtual reality training solutions.
• Design and implement digital learning strategies including social learning and performance support tools.
• Create mobile-first learning experiences and just-in-time learning resources.

Data Analytics & Measurement

• Develop and track learning analytics and key performance indicators (KPIs) to measure training effectiveness and ROI.
• Conduct data-driven analysis of learning outcomes, engagement metrics, and business impact.
• Prepare comprehensive reports on program effectiveness and learning trends for leadership teams.
• Use learning analytics to personalize learning paths and improve program design.

Stakeholder Management & Business Partnership

• Champion training programs across the organization through strategic marketing and communication campaigns.
• Build strong partnerships with department heads, subject matter experts, and external vendors.
• Present business cases for L&D investments demonstrate measurable impact on organizational performance.
• Manage relationships with external L&D partners, vendors, and technology providers.

Budget & Operations Management

• Maintain the learning & development budget and records.
• Manage procurement processes for training materials, technologies, and external partnerships.
• Maintain accurate records of training activities, compliance requirements, and program outcomes.

What You'll Need

• Bachelor's degree in human resources, Education, Psychology, Instructional Design, or related field.
• 3-5 years of experience in learning and development, instructional design, or corporate training
• Proven experience with Learning Management Systems (LMS) and e-learning authoring tools (Articulate, Captivate, etc.)
• Strong knowledge of adult learning theories and instructional design principles
• Experience with data analysis and learning analytics tools
• Excellent facilitation, presentation, and communication skills
• Project management experience with ability to manage multiple programs simultaneously
• Proficiency in Microsoft Office Suite and familiarity with collaboration tools.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

• Analyze learning needs and design comprehensive instructional strategies for e-learning courses and blended learning programs.
• Develop engaging and interactive learning content, including storyboards, scripts, e-learning modules, videos, assessments, and job aids.
• Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software to create high-quality learning materials.
• Collaborate effectively with subject matter experts (SMEs), instructors, and other stakeholders to ensure content accuracy and alignment with learning objectives.
• Manage the end-to-end development process for e-learning projects, from conceptualization to final delivery, in a remote setting.
• Incorporate best practices in adult learning theory, instructional design, and user experience into all course development.
• Develop and implement evaluation strategies to measure the effectiveness of learning programs and identify areas for improvement.
• Stay current with the latest trends and technologies in instructional design, e-learning, and educational technology.
• Maintain organized project documentation and provide regular updates on project status.
• Facilitate virtual learning sessions and provide support to learners as needed.
• Contribute to the development of a comprehensive online learning strategy.

• Bachelor's degree in Education, Instructional Design, E-learning, or a related field. A Master's degree is a plus.
• Minimum of 4 years of experience in instructional design and e-learning development.
• Proficiency with industry-standard authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
• Strong understanding of ADDIE or SAM instructional design models.
• Experience in creating multimedia elements, including video editing and graphic design.
• Excellent written and verbal communication skills, with strong attention to detail.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote environment.
• Familiarity with Learning Management Systems (LMS) is advantageous.
• Creative thinking and problem-solving skills applied to educational content development.
• Experience in developing training for corporate or educational settings.

• Lead the end-to-end design and development of engaging e-learning courses and learning modules.
• Apply adult learning theories and instructional design best practices to create effective learning experiences.
• Collaborate closely with subject matter experts (SMEs) to gather content and ensure accuracy.
• Develop learning objectives, storyboards, scripts, and interactive exercises.
• Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate) to build digital learning content.
• Incorporate multimedia elements (graphics, video, audio) to enhance learning engagement.
• Design and develop assessments to measure learning effectiveness and impact.
• Manage instructional design projects, timelines, and deliverables in a remote setting.
• Evaluate the effectiveness of learning solutions and recommend improvements.
• Stay current with emerging trends and technologies in instructional design and e-learning.

• Bachelor's degree in Instructional Design, Education, or a related field; Master's degree preferred.
• 5+ years of experience in instructional design and e-learning development.
• Proven experience designing and developing engaging online learning content for diverse audiences.
• Proficiency with leading e-learning authoring tools (e.g., Articulate 360, Adobe Captivate).
• Strong understanding of adult learning principles, ADDIE, SAM, or other instructional design models.
• Experience in creating storyboards, scripts, and learning assessments.
• Excellent project management, organizational, and time management skills.
• Strong communication and collaboration skills, adept at working with remote teams and SMEs.
• Familiarity with learning management systems (LMS) is a plus.
• Portfolio of previous instructional design work is required.

• Design and develop engaging e-learning courses, workshops, and training materials using various authoring tools (e.g., Articulate Storyline, Adobe Captivate).
• Apply instructional design models (e.g., ADDIE, SAM) to create effective learning solutions.
• Collaborate with subject matter experts (SMEs) to gather content, ensure accuracy, and validate learning objectives.
• Develop learning objectives, assessments, and evaluation strategies aligned with course content.
• Create multimedia elements, including graphics, audio, and video, to enhance learning experiences.
• Ensure all learning materials adhere to accessibility standards (e.g., WCAG).
• Manage multiple instructional design projects simultaneously, adhering to deadlines and quality standards.
• Conduct pilot testing and gather feedback to revise and improve course content.
• Stay current with trends and best practices in instructional design, e-learning, and educational technology.
• Provide guidance and mentorship to junior instructional designers.
• Maintain a strong understanding of the target audience's needs and learning styles.

• Bachelor's or Master's degree in Instructional Design, Education, E-Learning, or a related field.
• Minimum of 5 years of experience in instructional design, with a strong portfolio showcasing e-learning development.
• Proficiency in industry-standard authoring tools such as Articulate Storyline 360, Adobe Captivate, or similar.
• Solid understanding of adult learning theories, instructional design principles, and curriculum development.
• Experience with Learning Management Systems (LMS) and learning content management.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with remote teams and SMEs.
• Strong project management and organizational skills, with meticulous attention to detail.
• Creativity and a passion for developing innovative and engaging learning experiences.
• Ability to work independently and manage workload effectively in a remote setting.
• Experience with graphic design tools (e.g., Adobe Creative Suite) and video editing software is a plus.

• Design, develop, and deliver engaging and effective learning programs and materials for apprenticeship cohorts.
• Create innovative e-learning modules, virtual workshops, facilitator guides, and participant workbooks.
• Facilitate live online training sessions, webinars, and group discussions, fostering an interactive learning environment.
• Provide individual coaching and mentorship to apprentices, supporting their skill development and career progression.
• Assess learning needs and identify skill gaps within apprentice groups and across the organization.
• Evaluate the effectiveness of training programs through various assessment methods and feedback mechanisms.
• Manage and maintain the Learning Management System (LMS) for program delivery and tracking.
• Collaborate with subject matter experts and stakeholders to ensure curriculum relevance and accuracy.
• Stay current with best practices in adult learning, instructional design, and apprenticeship program management.
• Contribute to the continuous improvement of learning and development strategies and initiatives.

• Bachelor's degree in Education, Human Resources, Organizational Development, or a related field.
• Minimum of 6 years of experience in Learning & Development, with a focus on designing and delivering training programs.
• Demonstrated experience in managing and facilitating apprenticeship or trainee programs.
• Strong understanding of adult learning theories, instructional design principles, and e-learning technologies.
• Proficiency in using LMS platforms (e.g., Moodle, Canvas, Blackboard) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• Excellent facilitation, presentation, coaching, and communication skills.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Experience in curriculum development and needs analysis.
• A genuine passion for talent development and fostering a culture of continuous learning.

• Oversee the entire curriculum development lifecycle, from initial concept to final delivery and evaluation.
• Lead and mentor a team of curriculum developers, instructional designers, and subject matter experts.
• Develop and implement innovative pedagogical approaches and instructional strategies for online learning environments.
• Ensure all curriculum content is aligned with learning objectives, industry standards, and accreditation requirements.
• Collaborate with faculty and external stakeholders to gather input and feedback for curriculum enhancement.
• Manage project timelines, budgets, and resources effectively to ensure timely completion of curriculum projects.
• Conduct needs assessments and market research to identify emerging educational trends and opportunities.
• Develop assessment strategies and tools to measure student learning outcomes.
• Champion the use of technology in curriculum delivery and learning engagement.
• Maintain high standards of quality assurance and continuous improvement for all developed curricula.
• Facilitate professional development for instructors on effective online teaching methodologies.

• A Master's degree in Education, Curriculum & Instruction, Instructional Design, or a related field. A Ph.D. is a plus.
• A minimum of 7 years of experience in curriculum development, instructional design, or educational leadership, with at least 3 years in a leadership role.
• Proven experience in developing and managing online learning programs and curricula.
• Deep knowledge of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning technologies.
• Strong leadership, team management, and project management skills.
• Excellent communication, presentation, and interpersonal skills.
• Experience with learning management systems (LMS) and e-learning authoring tools.
• Demonstrated ability to conduct needs analyses and evaluate program effectiveness.
• Commitment to fostering an inclusive and engaging learning environment.