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• Conduct psychological assessments and evaluations for children and adolescents.
• Develop and implement individualized treatment plans.
• Provide individual, group, and family therapy via telehealth.
• Collaborate with parents, schools, and other professionals.
• Monitor client progress and adjust treatment strategies as needed.
• Maintain accurate and confidential client records.
• Stay current with best practices and research in child psychology.
• Provide psychoeducation and support to families.

• PhD or PsyD in Clinical Psychology with a specialization in child and adolescent psychology.
• Licensed to practice psychology in the relevant jurisdiction(s).
• Minimum of 5 years of clinical experience working with children and families.
• Expertise in diagnostic assessment and evidence-based therapies.
• Proficiency with telehealth platforms and technology.
• Strong understanding of child development and psychopathology.
• Excellent interpersonal, communication, and active listening skills.
• Ability to work independently and manage time effectively in a remote setting.
• Cultural competence and experience working with diverse populations.

• Oversee and manage a caseload of individuals requiring social and therapeutic support, ensuring a high standard of care.
• Conduct remote assessments to identify client needs, strengths, and challenges, developing personalized care plans.
• Coordinate with external agencies, healthcare providers, and community resources to facilitate access to services.
• Provide ongoing emotional support, counseling, and crisis intervention via virtual channels (video calls, phone, secure messaging).
• Monitor client progress against care plan goals, making necessary adjustments and documenting outcomes.
• Supervise and mentor junior case managers, providing guidance on complex cases and best practices.
• Maintain accurate and confidential client records in compliance with all relevant regulations and ethical guidelines.
• Develop and deliver remote workshops or training sessions for clients or community members on relevant topics.
• Participate in regular virtual team meetings, case consultations, and professional development activities.
• Advocate for clients' needs within the healthcare and social services systems.

• Bachelor's or Master's degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 5 years of experience in case management or direct client support, with at least 2 years in a supervisory or lead role.
• Demonstrated experience in conducting client assessments and developing individualized care plans.
• Proficiency in using virtual communication tools (e.g., Zoom, Microsoft Teams, secure EMR/EHR systems) for client interaction and record-keeping.
• Strong understanding of community resources, social services, and mental health support systems.
• Excellent active listening, empathy, and problem-solving skills.
• Proven ability to manage a demanding caseload and prioritize tasks effectively in a remote setting.
• Experience in supervising and training staff is essential.
• Commitment to maintaining client confidentiality and upholding professional ethical standards.
• Adaptability and resilience in supporting individuals through challenging circumstances via remote means.

• Develop and implement strategies to grow and engage our online mental wellness community across various platforms.
• Establish, communicate, and enforce clear community guidelines to ensure a safe and respectful environment.
• Actively moderate discussions, intervene in potential crises, and provide empathetic support to community members.
• Develop and facilitate online support groups, workshops, and events.
• Collaborate with mental health professionals to ensure accurate and helpful information is shared within the community.
• Identify trends in community discussions and provide feedback to product and content teams.
• Train and manage a team of community moderators.
• Develop and implement outreach strategies to attract new members to the community.
• Monitor community health metrics and report on key performance indicators.
• Manage relationships with community stakeholders and partners.
• Provide direct support and guidance to members in need, including de-escalation and resource referral.

• Bachelor's degree in Psychology, Social Work, Counseling, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in community management, social work, counseling, or a related field, with a focus on mental health.
• Demonstrated experience in crisis intervention, de-escalation, and supporting individuals in distress.
• Strong understanding of mental health conditions and support strategies.
• Excellent communication, interpersonal, and active listening skills.
• Experience with online community platforms and moderation tools.
• Ability to create and maintain a safe, inclusive, and supportive online environment.
• Leadership experience, with the ability to manage and motivate a team.
• Proficiency in data analysis and reporting on community engagement.
• A genuine passion for mental wellness and supporting others.
• This is a fully remote position, suitable for candidates in Machakos, Machakos, KE and surrounding areas, or globally with reliable internet access.

• Provide expert clinical assessment, diagnosis, and evidence-based therapeutic interventions to clients across a spectrum of mental health conditions.
• Lead, mentor, and supervise a team of clinical psychologists, therapists, and counselors, fostering a collaborative and supportive environment.
• Develop and implement cutting-edge psychological treatment programs and protocols tailored to diverse client needs, utilizing remote modalities.
• Oversee the ethical conduct and professional development of the clinical team, ensuring adherence to best practices and regulatory requirements.
• Conduct clinical case reviews and consultations, offering guidance on complex cases and treatment planning.
• Contribute to the strategic development and expansion of mental health services, identifying new opportunities for program growth and innovation in a remote setting.
• Collaborate with interdisciplinary teams, including medical professionals and social workers, to provide holistic patient care.
• Develop and deliver training programs for staff and community partners on mental health topics.
• Manage client records, ensuring confidentiality, accuracy, and compliance with relevant data protection regulations.
• Stay current with the latest research, trends, and therapeutic techniques in clinical psychology and mental health care.
• Conduct specialized psychological evaluations, such as for disability claims or forensic purposes, when required.
• Promote mental health awareness and reduce stigma through outreach and educational initiatives.
• Facilitate group therapy sessions and support groups remotely.
• Analyze service utilization data to identify areas for improvement and ensure efficient resource allocation.
• Champion a client-centered approach, ensuring high-quality, accessible, and effective mental health support.

• Doctorate in Clinical Psychology (Ph.D. or Psy.D.) from an accredited institution.
• Current and unrestricted license to practice as a Clinical Psychologist in the relevant jurisdiction.
• Minimum of 10 years of post-doctoral clinical experience, with at least 3 years in a leadership or supervisory role.
• Extensive experience in providing a range of psychotherapeutic interventions (e.g., CBT, DBT, psychodynamic therapy).
• Demonstrated experience in developing and implementing clinical programs.
• Strong understanding of ethical guidelines and legal responsibilities in clinical psychology.
• Proven ability to lead and motivate a team, fostering a positive and productive work culture.
• Exceptional assessment, diagnostic, and treatment planning skills.
• Excellent communication, interpersonal, and presentation skills, vital for remote client and team interaction.
• Proficiency in using telehealth platforms and electronic health record systems.
• Commitment to continuous professional development and staying abreast of research advancements.
• Ability to manage complex clinical cases and provide effective consultation.
• Strong organizational and time management skills, essential for remote work.
• Experience working with diverse populations and multicultural competence.

• Conduct comprehensive psychological assessments and diagnostic evaluations via secure video conferencing.
• Develop and implement individualized treatment plans tailored to client needs and goals.
• Provide individual, couples, and group therapy sessions using evidence-based modalities (e.g., CBT, DBT, EMDR).
• Monitor client progress and adjust treatment strategies as necessary.
• Maintain accurate and confidential electronic health records in compliance with ethical and legal standards.
• Collaborate with other healthcare professionals and support networks to ensure holistic client care.
• Offer crisis intervention and support services when required.
• Engage in continuous professional development to stay abreast of the latest research and therapeutic techniques.
• Contribute to the development of new service offerings and best practices for remote mental health delivery.
• Participate in team meetings and case consultations to enhance clinical practice.

• Doctoral degree (Ph.D. or Psy.D.) in Clinical Psychology from an accredited institution.
• Current and unrestricted license to practice psychology in Kenya or eligible for licensure.
• Minimum of 4 years of post-doctoral clinical experience.
• Extensive experience in assessment, diagnosis, and psychotherapy across a range of mental health conditions.
• Proficiency in using tele-health platforms and digital communication tools securely and effectively.
• Strong understanding of ethical guidelines and professional conduct in psychology.
• Excellent active listening, empathy, and communication skills.
• Ability to work independently and manage a caseload effectively in a remote setting.
• Experience with diverse populations and therapeutic challenges.
• Commitment to promoting mental health equity and access to care.

• Develop and implement community support programs focused on mental wellness.
• Coordinate outreach activities and build strategic partnerships with local agencies and stakeholders.
• Supervise and mentor a team of community support workers.
• Assess community needs and identify service gaps.
• Develop and manage case management plans for individuals and families.
• Provide direct support and guidance to clients, including crisis intervention.
• Organize and facilitate support groups and educational workshops.
• Monitor program effectiveness and outcomes, and report on key metrics.
• Advocate for the needs of the community and promote access to resources.
• Ensure compliance with relevant ethical guidelines and legal requirements.

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
• Minimum of 5 years of experience in community support, social care, or mental health services.
• Proven experience in program coordination and team leadership.
• Strong knowledge of mental health principles and best practices in social care.
• Excellent communication, interpersonal, and conflict resolution skills.
• Demonstrated ability to build rapport and work effectively with diverse populations.
• Experience with case management software and reporting tools.
• Ability to manage multiple priorities and work independently in a remote setting.
• Commitment to social justice and community empowerment.
• Valid driver's license and willingness to travel locally as needed (though primarily remote).

At
Emerald Clinical Trials
, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans
renal
,
cardiometabolic
, and
oncology
—areas where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.

About The Role
The Therapeutic Franchise Head (TFH) will serve as an operational expert in the relevant area of therapeutic expertise and is responsible for the development of strategies to support new business proposals for Emerald Clinical and the holistic sale to delivery of contracted work in clinical trials within their therapeutic area of expertise.

*Key accountabilities
Operational strategy *
Accountable For The Creation And Optimization Of Innovative And Compelling Delivery Strategies And Solutions For Early And Late Phase, Multi-service, Multi-region Studies Or Programs, That Leverage EC's Expertise In The Relevant Therapeutic Area As Well As Operational Capabilities

• Work with relevant experts to differentiate Emerald Clinical from its competitors in assigned area
• Actively support long-term business growth through collaboration with Emerald Clinical Functional Area Heads and other stakeholders
• Actively support long-term business growth through collaboration with external Centres of Excellence and other external stakeholders including current and potential partners
• Responsible for creating effective delivery strategies and solutions for all projects in assigned area of operational expertise including addressing the specific needs and challenges of each project and customer
• Responsible for engaging and coordinating Operations Area Lead team members to align with the global operational strategy in the specified therapeutic area.
• Develop relevant training materials and a library of resources (as needed) to support project leads, both regionally and globally, in their project deliverables

New business
Responsibilities
In partnership with Emerald Clinical Business Development, Medical Services, Proposals, Operations, and other functions, responsible for award of business to achieve identified new business targets in the relevant therapeutic area:

• Collaborate with Business Development to evaluate and manage new opportunities from receipt through pricing and proposal development, and to award decision. This may include, but is not limited to, standalone programs and projects, requests for information (RFI), capabilities, early engagement, and partnering discussions
• Actively support Business Development in the preparation for and conduct of customer facing meetings. This includes and is not limited to; training and preparation of the assigned project team; provision of specific content; ensuring all content effectively conveys project strategy and critical win themes.
• Develop and review project budgets (service fees and pass-through costs) aligned with the requested project strategy, and with the contribution margin targets and pricing strategy agreed with Sales, EC leadership, and other stakeholders
• Attend and present at customer meetings including bid defence and partnership meetings, as required
• Coordinate with Business Development to complete follow-up actions identified at bid defences and other customer/ partnership meetings

Project delivery
Required
Act as Emerald Clinical project champion for awarded projects within the relevant therapeutic area. Through this role, work with Operations Project Delivery Leaders to enable the assigned project delivery team to understand and implement the project strategy that was sold, and to evaluate and recommend effective adjustments to strategy when any trends or triggers associated with progress indicate this is required:

• Guide and mentor assigned Project Leads through comprehensive handover of awarded project. Facilitate the Project Leaders understanding of all aspects of the awarded project so they can confidently present the project strategy to the client and the internal stakeholders.
• Define and communicate the project team profile and organizational structure that will enable operational managers to identify and assign team members that can meet the customer's needs and successfully secure the project award
• Continue to guide and mentor project leads throughout the project lifecycle including adjustments to delivery strategy when project or program progress, trends, and milestones indicate intervention required
• Function as an escalation point and governance contact for awarded projects within the therapeutic area

About You

• Tertiary qualifications in a related science or health care discipline
• Minimum of 10 years global clinical research experience, including proven track record in hands on operational project delivery and/or drug development experience
• Minimum of 5 years global business development experience, ideally in a hands-on capacity but otherwise to show direct involvement in associated processes e.g. RFP, BDMs, client leadership and relationship management
• Expert experience in one or more operational areas and ability to understand and implement projects within assigned area of expertise
• Up to date knowledge and access to information that supports effectiveness as a Operational Strategy lead including understanding Emerald Clinical's services, and product offerings, status and trends in assigned area(s), innovations and advances in clinical trial methodology, and business intelligence.
• Demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, negotiate solutions and understand impacts on the overall offering.
• Excellent communication, presentation and interpersonal skills, including good command of English language (both written and spoken).
• Strong leadership skills, ability to work with minimal supervision, and lead a virtual team in a matrix organization.
• Strong business acumen including confidence with financial considerations, excellent negotiation and influencing skills, and comfortable working in both sales and operational environments.

Why Join Us?
At our core,
Emerald Clinical Trials
is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you'll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here's What Makes Us Stand Out

• Purpose-Driven Work: You'll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.
• Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial.
• Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

What We Offer
We understand that great work happens when people feel valued and supported. That's why we provide:

• Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience.
• Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role.
• Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.
• Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.
• Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients.

Interested?
Apply now and help us achieve our mission to improve the health of millions worldwide.

We are an equal-opportunity employer and encourage applications from all qualified candidates.