6,523 Senior Store Operations Manager Remote jobs in Kenya
Store Operations Manager - Remote
Posted 5 days ago
Job Viewed
Job Description
Our client, a leading retail chain known for its commitment to customer experience, is seeking a proactive and detail-oriented Store Operations Manager to oversee operations from a remote capacity. This role is critical in ensuring that our retail locations maintain high standards of operational efficiency, visual merchandising, inventory management, and customer service. You will be responsible for developing and implementing operational best practices, training store staff on new procedures, and ensuring compliance with company policies. The ideal candidate will have a strong background in retail management, excellent leadership and problem-solving skills, and a keen understanding of operational workflows. As this is a fully remote position, exceptional communication and interpersonal skills, coupled with the ability to manage and motivate teams virtually, are essential. You will conduct regular virtual store audits, analyze sales performance data, and identify areas for improvement. This role offers the opportunity to drive operational excellence across multiple retail outlets, contributing significantly to the company's success, all while working from your home office.
Key Responsibilities:
Key Responsibilities:
- Develop and implement store operational standards and procedures.
- Oversee inventory management, loss prevention, and stock control.
- Ensure high standards of visual merchandising and store presentation.
- Monitor and analyze store performance metrics, identifying areas for improvement.
- Train and develop store management teams on operational best practices.
- Ensure compliance with all company policies, health, and safety regulations.
- Manage operational budgets and control expenses.
- Conduct virtual store visits and operational audits.
- Implement customer service initiatives to enhance the shopping experience.
- Collaborate with merchandising, marketing, and HR teams to align operations.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations management.
- Proven experience in managing multiple store locations.
- Strong understanding of retail operations, inventory management, and visual merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage teams effectively in a remote or distributed setting.
- Proficiency in retail management software and reporting tools.
- Strong analytical and problem-solving skills.
This advertiser has chosen not to accept applicants from your region.
0
Lead Store Operations Manager (Remote)
Posted 20 days ago
Job Viewed
Job Description
Our client is a dynamic and innovative retail brand known for its commitment to customer satisfaction and product quality. We are seeking a highly experienced and results-oriented Lead Store Operations Manager to oversee and optimize the operational efficiency of our retail locations. This is a remote-first position, requiring a candidate who can effectively manage and support store teams from a distance, driving performance and upholding brand standards.
Responsibilities:
Responsibilities:
- Develop, implement, and monitor operational strategies and procedures to ensure maximum efficiency and profitability across all retail stores.
- Oversee inventory management, stock control, and loss prevention initiatives to minimize shrinkage and optimize stock levels.
- Ensure adherence to all company policies, procedures, and operational guidelines, including visual merchandising standards.
- Analyze store performance data (sales, KPIs, customer feedback) and develop action plans to address areas for improvement.
- Provide remote leadership, coaching, and support to store managers and their teams, fostering a positive and productive work environment.
- Collaborate with cross-functional teams (e.g., Merchandising, Marketing, HR) to align store operations with broader business objectives.
- Manage operational budgets, control expenses, and identify opportunities for cost savings.
- Oversee the implementation of new operational systems, technologies, and processes.
- Conduct regular performance reviews of store operations and provide feedback and recommendations for improvement.
- Ensure exceptional customer service standards are met and consistently exceeded in all store locations.
- Stay updated on retail industry best practices and emerging trends to drive continuous improvement.
- Train and develop store staff on operational procedures and best practices.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 6 years of progressive experience in retail operations management, with a proven track record of success.
- Strong understanding of retail operations, inventory management, visual merchandising, and loss prevention.
- Demonstrated ability to lead and manage teams remotely, fostering engagement and high performance.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Proficiency in retail management software and point-of-sale (POS) systems.
- Strong understanding of financial metrics and budget management.
- Excellent communication, interpersonal, and leadership skills.
- Ability to adapt to a fast-paced, evolving retail environment.
- Strategic thinker with a proactive approach to operational challenges.
- Experience with e-commerce integration within a retail setting is a plus.
This advertiser has chosen not to accept applicants from your region.
1
E-commerce Store Operations Manager - Remote
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly organized and results-driven E-commerce Store Operations Manager to oversee and optimize their online retail operations, working entirely from a remote location. This role is pivotal in ensuring a seamless customer experience from browsing to delivery. You will be responsible for managing all day-to-day aspects of the e-commerce platform, including website performance, order fulfillment, inventory management, and customer service. Key duties involve monitoring sales data, analyzing website traffic and conversion rates, and implementing strategies to improve user experience and drive sales growth. You will collaborate with marketing teams to execute promotional campaigns, manage product listings, and ensure accurate inventory levels across all sales channels. Responsibilities also include overseeing third-party logistics providers, troubleshooting technical issues with the e-commerce platform, and managing customer inquiries and complaints efficiently. The ideal candidate will possess a strong understanding of e-commerce best practices, digital marketing principles, and online retail trends. Experience with various e-commerce platforms (e.g., Shopify, Magento), CRM systems, and analytics tools is essential. Excellent communication, problem-solving, and project management skills are required, along with the ability to work independently and lead cross-functional initiatives remotely. A Bachelor's degree in Business Administration, Marketing, or a related field, combined with a minimum of 5 years of experience in e-commerce management or online retail operations, is preferred. You must be proactive, detail-oriented, and dedicated to delivering exceptional customer satisfaction in a virtual environment.
This advertiser has chosen not to accept applicants from your region.
2
Senior Store Operations Manager - Remote
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a highly organized and experienced Senior Store Operations Manager to oversee retail operations in a fully remote capacity. This role is crucial for ensuring the efficiency, profitability, and smooth functioning of our client's retail outlets. You will be responsible for developing and implementing operational strategies, managing staff performance, optimizing inventory, and enhancing the customer experience. The ideal candidate will possess a strong background in retail management, exceptional leadership skills, and a proven ability to drive operational excellence. You will work closely with store teams, providing guidance and support to achieve sales targets and maintain high standards of service. This position requires a deep understanding of retail best practices, including visual merchandising, loss prevention, and financial management. You will analyze sales data, identify trends, and implement measures to improve store performance. This is a unique opportunity to manage retail operations remotely, requiring excellent communication and problem-solving skills to connect with teams on the ground. The successful candidate will be proactive, detail-oriented, and adept at motivating staff and fostering a positive work environment. Responsibilities will include:
- Developing and implementing operational policies and procedures.
- Overseeing daily store operations to ensure efficiency.
- Managing staff scheduling, training, and performance evaluations.
- Monitoring inventory levels and implementing stock control measures.
- Analyzing sales data and identifying opportunities for improvement.
- Ensuring adherence to visual merchandising standards.
- Implementing loss prevention strategies.
- Managing budgets and controlling operational costs.
- Enhancing the customer shopping experience.
- Collaborating with the merchandising and marketing teams.
- Bachelor's degree in Business Management, Retail Management, or a related field.
- Significant experience in retail store management.
- Demonstrated leadership and team management skills.
- Strong understanding of retail operations, inventory control, and visual merchandising.
- Excellent analytical and problem-solving abilities.
- Proficiency in retail management software and MS Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to manage and motivate teams remotely.
- Customer-centric approach with a passion for retail.
This advertiser has chosen not to accept applicants from your region.
3
Retail Store Operations Manager (Remote)
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and results-oriented Retail Store Operations Manager to oversee multiple retail locations remotely. While the role is fully remote, with a conceptual anchor in **Ruiru, Kiambu, KE**, you will be responsible for ensuring operational excellence, driving sales performance, and maintaining high standards across all assigned stores. This position requires a strategic thinker with a strong understanding of retail dynamics, inventory management, visual merchandising, and team leadership. You will work closely with store staff, regional managers, and corporate teams to implement operational policies, analyze sales data, and develop strategies to enhance profitability and customer satisfaction. The ideal candidate is adept at managing distributed teams, utilizing technology to monitor performance, and fostering a positive and productive work environment. You will be responsible for setting performance goals, conducting virtual training sessions, and ensuring compliance with all company standards and procedures. This role demands excellent communication skills, strong analytical capabilities, and the ability to inspire and motivate teams from a distance. Proactive problem-solving and the ability to adapt to the evolving retail landscape are crucial. You will leverage various digital tools and platforms to stay connected with your teams and oversee daily operations, ensuring smooth functioning of inventory, customer service, and sales processes. The success of this role hinges on your ability to effectively manage and influence without being physically present in each store on a daily basis. Responsibilities:
- Develop and implement operational strategies to maximize store performance.
- Monitor sales trends, inventory levels, and key performance indicators (KPIs).
- Ensure adherence to visual merchandising standards and store presentation guidelines.
- Provide guidance and support to store managers and staff.
- Conduct virtual training and development sessions for retail teams.
- Analyze financial reports and implement cost-control measures.
- Oversee inventory management and loss prevention strategies.
- Drive customer engagement and ensure exceptional in-store experiences.
- Collaborate with marketing and merchandising teams to execute campaigns.
- Proven experience in retail management, with a focus on operations.
- Demonstrated success in driving sales and improving operational efficiency.
- Strong understanding of retail inventory management, merchandising, and P&L statements.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and MS Office Suite.
- Ability to manage multiple locations and distributed teams effectively in a remote setting.
- Strategic thinking and problem-solving abilities.
- Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
4
Store Manager - Remote Operations Support
Posted 20 days ago
Job Viewed
Job Description
Our client, a dynamic and expanding retail company, is seeking a dedicated Store Manager to provide remote operational support for their retail locations in **Mombasa, Mombasa, KE**. This is a fully remote position where you will leverage your retail expertise to guide and support on-site teams, ensuring smooth operations and excellent customer experiences without being physically present in a store daily. You will act as a key liaison between the corporate office and store teams, providing remote assistance, guidance, and problem-solving. Your responsibilities will include monitoring store performance metrics, analyzing sales data, and identifying areas where remote intervention can improve efficiency or boost sales. You will conduct virtual coaching sessions with store staff, provide training on new products or procedures, and ensure adherence to company policies and standards. This role requires a proactive approach to identifying potential issues and offering solutions before they impact store operations. You will assist with inventory management challenges, troubleshoot operational glitches, and support customer service initiatives. The ideal candidate will possess a strong background in retail management, with a proven track record of operational excellence and team leadership. Excellent communication, interpersonal, and digital collaboration skills are essential for effective remote management. You should be adept at using various communication and management tools to connect with dispersed teams and individuals. Your ability to understand and interpret retail data, coupled with strong problem-solving capabilities, will be critical. We are looking for a self-motivated individual who can inspire confidence and provide valuable support remotely. This is an excellent opportunity to utilize your retail management skills in a flexible, remote-first environment, contributing significantly to the success of our retail outlets.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote operational support and guidance to retail store teams.
- Monitor store performance metrics and sales data.
- Conduct virtual coaching and training sessions for store staff.
- Ensure adherence to company policies, procedures, and brand standards.
- Assist with inventory management and operational troubleshooting remotely.
- Address customer service inquiries and support store teams in resolving issues.
- Identify opportunities for process improvement and efficiency gains.
- Act as a key point of contact between store teams and corporate management.
- Maintain effective communication channels with all stakeholders.
- Contribute to a positive and productive remote working environment.
Qualifications:
- Proven experience in retail management (Store Manager, Assistant Manager).
- Demonstrated ability to manage operations and teams effectively.
- Strong understanding of retail sales, inventory, and customer service principles.
- Excellent verbal and written communication skills.
- Proficiency in using digital communication and collaboration tools (e.g., Zoom, Slack, Microsoft Teams).
- Ability to analyze sales data and operational reports.
- Strong problem-solving and decision-making skills.
- Self-motivated and able to work independently in a remote setting.
- Customer-focused with a passion for delivering exceptional service.
- Experience in remote management or support is a plus.
This advertiser has chosen not to accept applicants from your region.
5
Senior Retail Operations & Merchandising Manager (Remote)
Posted 5 days ago
Job Viewed
Job Description
Our client, a leading name in the retail sector, is searching for a seasoned Senior Retail Operations & Merchandising Manager to lead and enhance their retail strategies. This position is fully remote, offering the flexibility to manage operations and merchandising initiatives from any location. The ideal candidate will possess extensive experience in retail management, visual merchandising, inventory control, and supply chain optimization. You will be responsible for developing and implementing effective retail strategies that drive sales, enhance customer experience, and maximize profitability. Key duties include overseeing product assortment and placement, managing inventory levels, developing visual merchandising standards, and analyzing sales data to identify trends and opportunities. You will also work closely with procurement and logistics teams to ensure efficient stock flow and collaborate with marketing teams to support promotional activities. Strong leadership and analytical skills are essential for managing a remote team, guiding store operations (even remotely), and making data-driven decisions. Experience with retail management software and point-of-sale (POS) systems is required. This fully remote role is vital for maintaining and elevating our client's brand presence and sales performance across their retail footprint, impacting operations that serve customers near Ruiru, Kiambu, KE . We are seeking a strategic thinker with a keen eye for retail trends, a deep understanding of operational efficiency, and a passion for creating compelling in-store experiences. Your ability to optimize merchandising and operational processes will be crucial for driving revenue and customer loyalty in a competitive market. A background in retail management, merchandising, or a related business field is necessary.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Senior store operations manager remote Jobs in Kenya !
6
Senior Retail Store Manager - Remote (Operations Focus)
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Retail Store Manager to oversee operational excellence across multiple retail locations, functioning entirely remotely. This role is ideal for a leader with a strong background in retail operations management, focusing on driving efficiency, improving customer service, and ensuring brand consistency without direct day-to-day on-site supervision. You will be responsible for setting operational standards, training remote staff, analyzing performance metrics, and implementing best practices across the store network. The ideal candidate possesses exceptional leadership qualities, strategic planning abilities, and a deep understanding of retail operations, inventory management, visual merchandising, and staff development. Proficiency in retail management software and virtual communication tools is crucial for success in this remote capacity. You will collaborate closely with regional managers, corporate teams, and store-level leadership to achieve sales targets and enhance the overall customer experience. This is a significant opportunity to impact retail operations significantly from a remote vantage point.
Responsibilities:
Qualifications:
This is a fully remote position, with operational oversight responsibilities impacting retail presence within **Ruiru, Kiambu, KE**. We are seeking a results-oriented leader with a proven ability to drive operational excellence in a remote capacity.
Responsibilities:
- Develop and implement operational strategies to enhance store performance and customer satisfaction.
- Set clear performance expectations and objectives for store teams.
- Monitor sales performance, inventory levels, and operational costs across multiple locations.
- Analyze retail data to identify trends, opportunities, and areas for improvement.
- Ensure adherence to company policies, procedures, and brand standards.
- Develop and deliver training programs for store managers and staff, focusing on operational best practices.
- Oversee inventory management, stock control, and loss prevention strategies.
- Implement visual merchandising standards and ensure consistent store presentation.
- Manage operational budgets and control expenses effectively.
- Foster a positive and high-performance work environment for remote and on-site teams.
- Utilize retail management software and analytics tools to track progress and make informed decisions.
- Collaborate with cross-functional teams, including marketing, HR, and supply chain.
- Address and resolve operational issues and customer escalations promptly.
- Conduct virtual store audits and performance reviews.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 7 years of progressive experience in retail store management, with a significant focus on operations.
- Demonstrated success in managing multiple retail locations or large-scale store operations.
- Strong understanding of retail operations, merchandising, inventory control, and customer service.
- Proficiency with retail management software, POS systems, and data analysis tools.
- Excellent leadership, coaching, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proven ability to lead and manage teams remotely.
- Strategic thinking and strong decision-making capabilities.
- Adaptability and ability to thrive in a fast-paced, dynamic retail environment.
- Experience with workforce management tools is a plus.
This is a fully remote position, with operational oversight responsibilities impacting retail presence within **Ruiru, Kiambu, KE**. We are seeking a results-oriented leader with a proven ability to drive operational excellence in a remote capacity.
This advertiser has chosen not to accept applicants from your region.
7
Senior Store Operations Lead (Remote)
Posted 4 days ago
Job Viewed
Job Description
Our client, a leading name in the Retail industry, is actively recruiting a Senior Store Operations Lead to join their dynamic, fully remote team. This role is critical in ensuring the seamless execution of store operations, driving efficiency, and enhancing the customer experience across our diverse retail portfolio. You will be responsible for developing and implementing best practices in store management, inventory control, visual merchandising, and staff training. Your expertise will guide our store teams in achieving sales targets and operational excellence. Key responsibilities include analyzing store performance data, identifying areas for improvement, and collaborating with regional managers to implement strategic initiatives. You will also play a key role in operationalizing new store openings and managing operational budgets. The ideal candidate will possess a strong background in retail management, with a proven ability to lead and motivate teams remotely. Excellent organizational, problem-solving, and communication skills are essential. A deep understanding of retail operations, customer service standards, and inventory management systems is required. Experience with retail analytics and performance tracking tools is highly desirable. This is an excellent opportunity to leverage your retail expertise and leadership skills in a fully remote capacity, impacting store performance nationwide. The role is associated with our operations in Nakuru, Nakuru, KE , but is a 100% remote position.
This advertiser has chosen not to accept applicants from your region.
8
Remote Store Operations Manager
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading retail brand known for its exceptional customer experience, is looking for a motivated and experienced Store Operations Manager to oversee their nationwide retail presence from a remote capacity. This is a fully remote role, focusing on standardizing and optimizing store operations across all locations to ensure consistent brand standards and maximize profitability. The successful candidate will be responsible for developing, implementing, and monitoring operational procedures and policies that enhance in-store efficiency and customer satisfaction. You will collaborate with regional managers and store staff to identify best practices, troubleshoot operational challenges, and drive performance improvements. Key responsibilities include developing training materials for store personnel, overseeing inventory management systems, ensuring compliance with health and safety regulations, and analyzing sales and operational data to identify areas for improvement. The ideal candidate will have a strong background in retail management, with a deep understanding of store operations, merchandising, and customer service principles. Experience with retail management software and data analysis is crucial. A Bachelor's degree in Business Administration or a related field, combined with at least 5 years of progressive experience in retail operations management, is required. Excellent communication, leadership, and problem-solving skills are essential for effectively managing operations remotely. You will be instrumental in maintaining our client's reputation for excellence and driving operational success across their retail network, all while enjoying the flexibility of a remote work environment.
This advertiser has chosen not to accept applicants from your region.
9