1,714 Senior Public Relations Manager Digital Media jobs in Kenya
Senior Public Relations Manager - Digital Media
Posted 21 days ago
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Job Description
Our client is seeking a creative and strategic Senior Public Relations Manager to lead their digital media communications efforts. This is a fully remote position, offering a fantastic opportunity to shape brand narratives and manage reputation from anywhere. You will be instrumental in developing and executing PR strategies that enhance brand visibility, manage crises, and foster positive relationships with media and the public in the digital sphere.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive PR strategies, with a strong emphasis on digital channels and social media.
- Craft compelling press releases, media advisories, pitches, and other PR materials.
- Build and maintain strong relationships with key media contacts, influencers, and stakeholders.
- Monitor media coverage and online conversations, identifying opportunities and potential risks.
- Manage the company's online reputation and respond to inquiries and comments promptly and professionally.
- Develop and execute crisis communication plans when necessary.
- Collaborate with marketing, content, and social media teams to ensure consistent brand messaging.
- Measure and report on the effectiveness of PR campaigns, providing insights and recommendations.
- Organize and manage virtual press conferences, media briefings, and other PR events.
- Stay abreast of industry trends, best practices, and emerging technologies in PR and digital communications.
- Provide guidance and mentorship to junior PR staff and external agencies.
- Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
- Minimum of 6-8 years of experience in public relations, with a proven track record in digital media and online reputation management.
- Demonstrated success in developing and executing successful PR campaigns.
- Excellent written and verbal communication skills, with a strong ability to craft engaging content.
- Proficiency in using social media platforms and PR software/tools.
- Experience in crisis communication and media relations.
- Strong analytical skills and the ability to interpret media metrics.
- Ability to work independently and manage multiple projects effectively in a remote setting.
- Excellent interpersonal skills and the ability to build rapport with diverse stakeholders.
- Familiarity with the media landscape in Kakamega, Kakamega, KE and the broader Kenyan market is an advantage.
This advertiser has chosen not to accept applicants from your region.
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Remote Senior Public Relations Manager - Digital Media Strategy
Posted 19 days ago
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Job Description
Our client, a dynamic communications agency, is seeking a talented Senior Public Relations Manager to lead digital media strategy initiatives. This is a fully remote position, allowing you to shape brand narratives and public perception from your home office. You will be responsible for developing and executing comprehensive PR campaigns across a variety of digital platforms, including social media, blogs, and online news outlets. The ideal candidate will possess extensive experience in public relations, digital marketing, and content creation, with a proven track record of securing positive media coverage and building strong brand reputations. You will manage media relations, cultivate influencer partnerships, and monitor online conversations to protect and enhance client brands. This role requires exceptional writing, editing, and communication skills, as well as a strategic mindset and a deep understanding of the evolving digital media landscape. Our client values creativity, data-driven insights, and a proactive approach to public relations. You will work closely with a talented team of communications professionals, contributing to the agency's success and driving impactful results for clients. The ability to thrive in a fast-paced, remote-first environment, fostering collaboration and innovation, is essential.Kakamega, Kakamega, KE is the designated administrative hub for this position, though all duties are performed remotely.
Responsibilities:
Responsibilities:
- Develop and implement strategic PR campaigns across digital channels, including social media, online publications, and blogs.
- Manage media relations, build and maintain strong relationships with journalists, influencers, and key stakeholders.
- Create compelling press releases, media advisories, pitches, and other PR materials.
- Monitor media coverage and online conversations, identifying opportunities and managing potential crises.
- Develop and execute social media strategies to enhance brand visibility and engagement.
- Collaborate with marketing and content teams to ensure consistent brand messaging.
- Measure and report on the effectiveness of PR campaigns, providing actionable insights.
- Stay informed about industry trends and best practices in public relations and digital media.
- Manage PR budgets and resources effectively.
- Mentor junior PR staff and contribute to team development.
- Bachelor's degree in Public Relations, Communications, Marketing, or a related field.
- 5+ years of experience in public relations or communications, with a focus on digital media.
- Proven success in developing and executing PR strategies and securing media coverage.
- Excellent written and verbal communication skills, with strong editing and proofreading abilities.
- Proficiency in social media management tools and analytics platforms.
- Experience with media monitoring and reporting tools.
- Strong understanding of the media landscape and digital marketing trends.
- Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
- Demonstrated ability to build and maintain strong relationships with media contacts and influencers.
This advertiser has chosen not to accept applicants from your region.
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Social Media Community Manager
Posted 21 days ago
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Job Description
Our client is looking for an energetic and engaging Social Media Community Manager to foster and grow their online community. This is a fully remote position where you will be the voice and advocate for our client's brand across various social media platforms. Your primary responsibility will be to build strong relationships with our followers, respond to inquiries and comments in a timely and professional manner, and create compelling content that drives engagement. You will monitor social media channels for mentions, trends, and opportunities for interaction. Developing and implementing a community engagement strategy that aligns with marketing objectives is key. This includes planning and executing social media campaigns, contests, and Q&A sessions. You will also be responsible for gathering community feedback and providing insights to the marketing and product teams. Exceptional written communication skills, a keen understanding of social media etiquette, and a passion for building online communities are essential. Experience with social media management tools and analytics is required. The ideal candidate is creative, proactive, and has a deep understanding of different social media platforms and their audiences. This role demands a customer-centric approach and the ability to handle online conversations with tact and diplomacy. If you are passionate about social media and thrive in a remote work environment, we encourage you to apply. Help us build a vibrant and loyal community for our client, serving their audience near Ongata Rongai, Kajiado, KE .
This advertiser has chosen not to accept applicants from your region.
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Social Media and Community Manager
Posted 21 days ago
Job Viewed
Job Description
We are looking for a vibrant and strategic Social Media and Community Manager to join our dynamic e-commerce team based in Eldoret, Uasin Gishu, KE . This role is central to building and nurturing our online community, enhancing brand presence, and driving engagement across various social media platforms. You will be responsible for developing and implementing our social media strategy, creating compelling content, managing online conversations, and fostering a loyal customer base. The ideal candidate possesses a creative flair, excellent communication skills, a deep understanding of social media trends, and a passion for connecting with customers. You will work closely with marketing, sales, and customer support teams to ensure a cohesive brand message and superior customer experience. This is an on-site position, offering a great opportunity to be an integral part of our local team.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute a comprehensive social media strategy across platforms such as Facebook, Instagram, Twitter, TikTok, and LinkedIn.
- Create, curate, and schedule engaging and high-quality content (text, images, video) that aligns with our brand voice and marketing objectives.
- Monitor social media channels for trends, conversations, and user-generated content.
- Respond to comments, messages, and inquiries in a timely and professional manner, fostering positive community interaction.
- Build and maintain relationships with influencers, brand advocates, and community members.
- Track and analyze social media performance metrics (e.g., engagement rates, reach, follower growth) and provide regular reports.
- Identify opportunities to increase brand awareness, customer engagement, and website traffic through social media.
- Collaborate with the marketing team on integrated campaigns and promotions.
- Stay up-to-date with the latest social media best practices, tools, and emerging platforms.
- Manage online reputation and address customer feedback or concerns effectively.
- Organize and execute online contests and community-building initiatives.
- Contribute to the overall e-commerce marketing strategy.
Qualifications:
- Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
- Minimum of 3 years of experience in social media management and community engagement, preferably within an e-commerce or retail environment.
- Proven ability to develop and implement successful social media strategies.
- Excellent written and verbal communication skills, with a strong command of English and Swahili.
- Proficiency in using social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
- Strong understanding of various social media platforms and their respective audiences.
- Creative mindset with an eye for design and visual storytelling.
- Experience with content creation (graphic design, video editing) is a plus.
- Excellent customer service and interpersonal skills.
- Ability to work independently and as part of a team in an office environment.
- Familiarity with e-commerce operations and marketing principles.
This advertiser has chosen not to accept applicants from your region.
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Remote Social Media Community Manager
Posted 19 days ago
Job Viewed
Job Description
Our client, a rapidly expanding e-commerce enterprise, is seeking a vibrant and engaged Remote Social Media Community Manager to foster and grow their online communities. This fully remote, full-time position is ideal for a social media enthusiast who excels at building relationships and driving brand loyalty. You will be responsible for moderating discussions, engaging with followers, and transforming social media platforms into thriving brand communities.
Responsibilities:
Responsibilities:
- Develop and execute strategies to build and nurture engaged online communities across various social media platforms (e.g., Facebook groups, Instagram comments, Twitter conversations).
- Monitor social media channels for mentions of the brand, relevant industry topics, and user-generated content.
- Respond to comments, questions, and messages from community members in a timely, friendly, and on-brand voice.
- Facilitate positive and constructive discussions within online communities, encouraging user participation and interaction.
- Identify and engage with brand advocates and influential community members.
- Proactively identify potential issues or crises within the community and escalate them to the appropriate internal teams.
- Collaborate with the marketing team to align community engagement efforts with broader campaigns and content strategies.
- Track and report on community growth, engagement metrics, and sentiment analysis.
- Develop and implement community guidelines and moderation policies.
- Organize and promote online events, contests, and Q&A sessions to drive community engagement.
- Stay up-to-date with the latest social media trends, community management best practices, and platform updates.
- Bachelor's degree in Communications, Marketing, English, Sociology, or a related field.
- Minimum of 3 years of experience in social media management, community management, or a related role.
- Proven ability to build and engage online communities and foster positive interactions.
- Excellent written and verbal communication skills, with a strong command of grammar and tone.
- In-depth knowledge of major social media platforms and their community features.
- Experience with social media monitoring and analytics tools.
- Strong understanding of customer service principles.
- Ability to remain calm and professional under pressure.
- Excellent organizational skills and attention to detail.
- Self-motivated and able to work effectively in a remote, independent environment.
- A genuine passion for social media and building connections.
This advertiser has chosen not to accept applicants from your region.
4
Social Media & Community Manager - Brand Engagement
Posted 11 days ago
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Job Description
Our client, an innovative consumer brand, is seeking a creative and strategic Social Media & Community Manager to build and nurture an engaged online community. This is a fully remote position, enabling you to connect with audiences and manage brand presence from anywhere. You will be responsible for developing and executing engaging social media strategies across various platforms (e.g., Facebook, Instagram, Twitter, TikTok, LinkedIn), creating compelling content, managing community interactions, and fostering brand advocacy. Key duties include planning and scheduling social media content, monitoring social media channels for trends and conversations, responding to comments and messages, and analyzing social media performance to optimize engagement. The ideal candidate possesses a deep understanding of social media platforms, content creation best practices, and community management principles. Proven experience in building and growing online communities, increasing brand engagement, and managing social media campaigns is essential. Strong writing skills, a keen eye for visual content, and proficiency in social media management tools are required. As this is a remote role, you will need excellent communication, organizational skills, and the ability to work autonomously while collaborating effectively with marketing and brand teams virtually. This is an exciting opportunity to shape the online voice and community of a growing brand and make a direct impact on brand perception and customer loyalty.
Responsibilities:
Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with brand objectives.
- Create, curate, and schedule engaging content across all relevant social media platforms.
- Manage and grow online communities, fostering positive interactions and brand advocacy.
- Monitor social media channels for industry trends, customer feedback, and brand mentions.
- Respond promptly and professionally to comments, messages, and inquiries.
- Analyze social media performance metrics and provide regular reports on key insights and recommendations.
- Collaborate with the marketing team on integrated campaigns and brand initiatives.
- Identify and engage with influencers and brand advocates.
- Stay up-to-date with the latest social media best practices and emerging platforms.
- Manage social media advertising campaigns as needed.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 4 years of experience in social media management and community building.
- Proven success in developing and executing social media strategies that drive engagement and brand growth.
- In-depth knowledge of major social media platforms and their respective best practices.
- Experience with social media management and analytics tools (e.g., Hootsuite, Buffer, Sprout Social, Google Analytics).
- Excellent written and verbal communication skills, with a strong command of tone and voice.
- Creative mindset with an eye for compelling visual content.
- Strong organizational skills and ability to manage multiple projects in a remote setting.
- Passion for social media and building online communities.
This advertiser has chosen not to accept applicants from your region.
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Senior Social Media Community Manager
Posted 13 days ago
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Job Description
Our client is seeking a dynamic and highly engaged Senior Social Media Community Manager to cultivate and grow their online community in a fully remote capacity. This role is critical for fostering brand loyalty, driving engagement, and managing online reputation across all social media channels. The ideal candidate will have a passion for social media, exceptional communication skills, and a proven ability to connect with diverse audiences. You will be responsible for developing and implementing community engagement strategies, creating compelling content, moderating online discussions, and responding to customer inquiries and feedback in a timely and professional manner. This position requires a deep understanding of social media platforms, trends, and best practices, as well as the ability to analyze community sentiment and engagement metrics. You will proactively identify opportunities to enhance community interaction, build brand advocacy, and manage potential crises. Collaboration with marketing, customer service, and product teams will be essential to ensure a consistent brand voice and to gather insights for product and service improvements. This is an exciting opportunity for a creative individual to build and nurture a thriving online community, with a focus on engaging users connected to the **Mlolongo** area, all while working remotely. The successful candidate will possess excellent written and verbal communication skills, a strong sense of empathy, and the ability to de-escalate challenging situations. Proficiency in social media management tools and analytics is required. The ability to work autonomously, manage multiple conversations simultaneously, and maintain a positive brand image in a remote setting is paramount. You will be the primary voice of the brand in online conversations, ensuring a supportive and engaging environment for all members.
Responsibilities:
Responsibilities:
- Develop and implement strategies to grow and engage the online community.
- Create and curate engaging content for social media platforms.
- Moderate online discussions, ensuring a positive and respectful environment.
- Respond to customer inquiries, comments, and feedback promptly and professionally.
- Monitor social media channels for brand mentions, industry trends, and potential issues.
- Build relationships with community members and brand advocates.
- Analyze community engagement metrics and report on key insights.
- Collaborate with marketing and customer service teams to align communication efforts.
- Identify opportunities to enhance the customer experience through community interaction.
- Bachelor's degree in Communications, Marketing, English, or a related field.
- Minimum of 5 years of experience in social media management and community management.
- Proven success in building and engaging online communities.
- Excellent written and verbal communication skills, with a strong understanding of tone and brand voice.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
- Strong customer service orientation and problem-solving abilities.
- Ability to work independently and manage time effectively in a remote environment.
This advertiser has chosen not to accept applicants from your region.
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6
Social Media & Community Manager - Remote
Posted 16 days ago
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Job Description
Our client is seeking a creative, energetic, and highly organized Social Media & Community Manager to build and nurture their online presence. This is a fully remote position, allowing you to engage with audiences from anywhere. You will be responsible for developing and executing social media strategies, creating engaging content, fostering community interaction, and driving brand awareness across various platforms. The ideal candidate will have a deep understanding of social media trends, platform best practices, and community management principles. You will monitor social conversations, respond to comments and messages, and identify opportunities to enhance brand reputation and customer loyalty. This role requires excellent communication skills, a keen eye for detail, and the ability to work autonomously in a fast-paced digital environment.
Key Responsibilities:
Qualifications:
If you are a social media enthusiast who thrives in a remote environment and loves building vibrant online communities, we encourage you to apply.
Key Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with marketing goals and brand voice.
- Create, curate, and schedule engaging and relevant content (text, image, video) for all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
- Monitor social media channels for industry trends, competitor activity, and relevant conversations.
- Actively engage with the online community, responding to comments, messages, and inquiries in a timely and professional manner.
- Build and foster a positive and interactive online community around the brand.
- Identify and engage with influencers and brand advocates to expand reach and credibility.
- Track and analyze social media performance metrics (e.g., engagement rate, reach, follower growth), providing regular reports and insights.
- Collaborate with the marketing team to align social media campaigns with broader marketing initiatives.
- Manage social media advertising campaigns (budgeting, targeting, ad creation, optimization).
- Stay up-to-date with the latest social media best practices, tools, and platform updates.
- Develop and execute strategies to manage online reputation and address customer feedback effectively.
- Moderate online discussions and ensure adherence to community guidelines.
Qualifications:
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 4 years of experience in social media management and community engagement.
- Proven track record of developing and executing successful social media strategies that drive engagement and growth.
- Excellent writing, editing, and communication skills, with a knack for creating compelling social media copy.
- In-depth knowledge of major social media platforms and their respective audiences.
- Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
- Creative mindset with the ability to generate innovative content ideas.
- Strong understanding of SEO and web traffic metrics.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
- Customer-centric approach with a passion for building relationships.
- Basic graphic design and video editing skills are a plus.
If you are a social media enthusiast who thrives in a remote environment and loves building vibrant online communities, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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Social Media Strategist & Community Manager
Posted 12 days ago
Job Viewed
Job Description
Our client is looking for a talented and creative Social Media Strategist & Community Manager to lead their online presence. This is a fully remote role, offering the flexibility to work from anywhere in Kenya. The ideal candidate will have a passion for building engaged online communities, crafting compelling social media content, and driving brand advocacy. You will be responsible for developing and executing a comprehensive social media strategy across various platforms, managing content calendars, and interacting with followers to foster a positive brand image. This role requires a deep understanding of social media trends, analytics, and community management best practices. You will work collaboratively with marketing and creative teams to ensure a cohesive brand voice and message. The ability to analyze social media performance and translate insights into actionable strategies is crucial.
Responsibilities:
Responsibilities:
- Develop and implement a cohesive social media strategy aligned with marketing goals.
- Create, curate, and manage engaging and high-quality content (text, image, video) for all social media platforms.
- Schedule and publish posts across platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.
- Monitor social media channels for mentions, comments, and messages, responding promptly and professionally.
- Build and nurture online communities, fostering positive engagement and brand loyalty.
- Develop and execute social media campaigns to support product launches, promotions, and brand initiatives.
- Analyze social media metrics and prepare regular reports on performance, insights, and recommendations.
- Stay up-to-date with the latest social media trends, tools, and best practices.
- Manage social media advertising campaigns and optimize for reach and engagement.
- Collaborate with influencers and brand advocates to amplify reach and credibility.
- Identify and escalate customer service issues or brand crises as needed.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 4 years of experience in social media management and community building.
- Proven ability to develop and execute successful social media strategies.
- Excellent written and verbal communication skills, with a strong command of grammar and tone.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
- Experience with social media analytics and reporting.
- Creative mindset with an eye for visually appealing content.
- Understanding of SEO principles as they apply to social media.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- Passion for storytelling and building authentic connections with audiences.
This advertiser has chosen not to accept applicants from your region.
8
Remote Lead Social Media Community Manager
Posted 9 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Lead Social Media Community Manager to build and nurture vibrant online communities. This is a fully remote position, perfect for a proactive individual who thrives on engaging with audiences, fostering brand loyalty, and translating social interactions into meaningful connections. You will be instrumental in shaping the voice and tone of our client's online presence across various social media platforms, ensuring a consistent and compelling brand experience. Your primary focus will be on moderating discussions, responding to user inquiries and feedback, and implementing strategies to encourage user-generated content and community growth. This role demands exceptional communication skills, a deep understanding of social media dynamics, and the ability to manage multiple conversations simultaneously.
Key responsibilities include:
Qualifications:
This fully remote role offers the flexibility to work from anywhere. If you are passionate about building online communities and have a knack for social engagement, this is an exciting opportunity. The original request indicated a focus on **Bungoma, Bungoma, KE**, but the role is entirely remote.
Key responsibilities include:
- Developing and executing community engagement strategies that align with brand objectives and marketing campaigns.
- Monitoring social media channels for mentions, comments, and discussions, and responding in a timely and professional manner.
- Fostering a positive and inclusive community environment, moderating user-generated content, and enforcing community guidelines.
- Identifying and escalating customer service issues, technical problems, or potential crises to relevant departments.
- Creating and sharing engaging content, including polls, Q&As, and discussion prompts, to stimulate conversation.
- Analyzing community sentiment and feedback to provide insights to the marketing and product teams.
- Identifying and engaging with key influencers and brand advocates within the community.
- Collaborating with social media managers to ensure cohesive messaging and campaign integration.
- Developing and maintaining a comprehensive FAQ and knowledge base for community members.
- Reporting on community health, engagement metrics, and key trends.
Qualifications:
- Proven experience as a Community Manager, Social Media Manager, or similar role, with a strong focus on community building.
- Excellent written and verbal communication skills, with a talent for engaging diverse audiences.
- Deep understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their community features.
- Experience with social media monitoring and management tools (e.g., Sprinklr, Khoros, Brandwatch).
- Ability to handle customer inquiries and resolve issues with empathy and efficiency.
- Strong organizational skills and the ability to manage multiple tasks and conversations simultaneously.
- Creative thinking and problem-solving abilities.
- Experience in content creation and basic graphic design is a plus.
- Bachelor's degree in Communications, Marketing, Journalism, or a related field is preferred.
This fully remote role offers the flexibility to work from anywhere. If you are passionate about building online communities and have a knack for social engagement, this is an exciting opportunity. The original request indicated a focus on **Bungoma, Bungoma, KE**, but the role is entirely remote.
This advertiser has chosen not to accept applicants from your region.
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