Field Service Technician - Industrial Machinery
Posted 10 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and motivated Field Service Technician specializing in Industrial Machinery to join their fully remote support team. This role is perfect for an individual who enjoys hands-on work, problem-solving, and traveling to various client sites to ensure the optimal performance of complex machinery. You will be responsible for installing, commissioning, troubleshooting, repairing, and maintaining a wide range of industrial equipment. This includes performing routine maintenance, diagnosing mechanical and electrical issues, and implementing effective solutions to minimize downtime for our clients. You will provide technical support to customers, guiding them through operational procedures and basic troubleshooting steps. Maintaining detailed service reports, documenting all repairs and maintenance activities, and managing spare parts inventory are also key responsibilities. The ideal candidate will possess a strong mechanical aptitude, excellent electrical troubleshooting skills, and a thorough understanding of industrial control systems and hydraulics. Familiarity with various types of industrial machinery is essential. This fully remote position requires excellent communication and interpersonal skills, the ability to work independently, and a commitment to providing exceptional customer service. Travel will be an integral part of this role, requiring flexibility and adaptability. You will be a critical link between our clients and our company, ensuring their operational success.
Key Responsibilities:
Key Responsibilities:
- Install, commission, and service industrial machinery at client locations.
- Diagnose and repair mechanical, electrical, and hydraulic issues.
- Perform routine maintenance and preventative care on equipment.
- Troubleshoot complex machinery problems to ensure operational efficiency.
- Provide technical support and training to customers.
- Document all service activities, repairs, and maintenance performed.
- Manage spare parts inventory and order necessary components.
- Adhere to all safety regulations and company policies.
- Communicate effectively with clients and internal support teams.
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 3-5 years of experience as a Field Service Technician or in a similar role servicing industrial machinery.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency with diagnostic tools and test equipment.
- Knowledge of industrial control systems, PLCs, and automation.
- Ability to read and interpret technical manuals and schematics.
- Excellent problem-solving and customer service skills.
- Strong organizational and time management abilities.
- Willingness and ability to travel extensively.
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Lead Field Service Engineer, Industrial Automation
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer with expertise in industrial automation systems. This is a fully remote position, allowing you to manage your service operations from your home base while traveling to client sites as needed. You will be responsible for the installation, commissioning, troubleshooting, and maintenance of complex automated systems, ensuring optimal performance and client satisfaction. Your role will involve direct interaction with clients, providing technical support, and driving service excellence.
Key Responsibilities:
This role requires extensive knowledge of industrial control systems, electrical schematics, and mechanical principles. You should possess strong diagnostic and problem-solving abilities, excellent customer service skills, and the capacity to work independently. As a remote field service engineer, you must be willing to travel extensively to client locations within the region and manage your schedule effectively. Our client values technical expertise and a commitment to customer satisfaction, offering a competitive salary, travel expenses, and opportunities for professional development within a supportive remote framework. This role is critical to ensuring our client's automated systems operate at peak efficiency.
Key Responsibilities:
- Install, configure, and commission industrial automation equipment, including PLCs, HMIs, robotics, and SCADA systems.
- Perform routine maintenance and repairs on automated machinery to prevent downtime and ensure operational efficiency.
- Troubleshoot and diagnose hardware and software issues, implementing effective solutions in a timely manner.
- Provide on-site technical support and training to clients, ensuring they can effectively operate and maintain the systems.
- Develop and maintain detailed service reports, documenting all activities, findings, and recommendations.
- Collaborate with the engineering and sales teams to provide technical input and support for new projects and proposals.
- Identify opportunities for system upgrades and enhancements to improve performance and reliability.
- Adhere to all safety regulations and company policies, ensuring a safe working environment for yourself and others.
- Manage service inventory and spare parts to ensure availability for critical repairs.
- Mentor and guide junior field service technicians, sharing expertise and best practices.
This role requires extensive knowledge of industrial control systems, electrical schematics, and mechanical principles. You should possess strong diagnostic and problem-solving abilities, excellent customer service skills, and the capacity to work independently. As a remote field service engineer, you must be willing to travel extensively to client locations within the region and manage your schedule effectively. Our client values technical expertise and a commitment to customer satisfaction, offering a competitive salary, travel expenses, and opportunities for professional development within a supportive remote framework. This role is critical to ensuring our client's automated systems operate at peak efficiency.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Engineer - Industrial Automation Systems
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading provider of industrial automation solutions, is seeking a skilled and motivated Field Service Engineer to join their remote technical support team. This role is crucial for providing on-site and remote technical assistance to customers, ensuring the optimal performance and reliability of complex automation systems. You will be responsible for diagnosing and resolving hardware and software issues, performing preventative maintenance, and conducting system upgrades and installations. The successful candidate will possess a strong understanding of industrial control systems, PLCs, HMIs, robotics, and networking technologies. Your duties will include troubleshooting electro-mechanical equipment, programming and configuring control systems, and providing technical training to customer personnel. Excellent diagnostic and problem-solving skills are paramount, as you will often be required to work under pressure to minimize downtime for critical industrial operations. This position demands strong communication and interpersonal skills, enabling you to build rapport with clients and effectively explain technical solutions. While this is a remote role, it requires significant travel to client sites, primarily within the specified region, for on-site support and project execution. You will be expected to manage your schedule effectively and maintain detailed service reports. The ideal candidate is a self-starter, highly organized, and possesses a keen ability to adapt to diverse technical environments and customer needs. This is a fantastic opportunity to work with cutting-edge automation technology and contribute to the efficiency of industrial processes.
Responsibilities:
Responsibilities:
- Provide on-site and remote technical support for industrial automation systems.
- Diagnose and resolve hardware, software, and network issues.
- Perform preventative maintenance and calibration of equipment.
- Install, commission, and upgrade automation systems.
- Troubleshoot PLCs, HMIs, VFDs, and robotic systems.
- Conduct system performance analysis and recommend improvements.
- Provide technical training to customer operators and maintenance staff.
- Document service activities and generate technical reports.
- Ensure customer satisfaction and build strong client relationships.
- Bachelor's degree in Electrical Engineering, Mechatronics, or a related field.
- Minimum of 5 years of experience in field service or technical support for industrial automation.
- Proficiency in PLC programming (e.g., Siemens, Allen-Bradley) and HMI configuration.
- Strong knowledge of industrial networking protocols (e.g., Ethernet/IP, Profibus).
- Experience with VFDs, servo drives, and robotics is essential.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal abilities.
- Willingness to travel extensively to client sites.
- Ability to work independently and manage time effectively.
- Knowledge of safety standards for industrial environments.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Engineer, Industrial Automation
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer to join their fully remote technical support team. This position is crucial for providing expert on-site and remote assistance for complex industrial automation systems. You will be responsible for diagnosing, troubleshooting, and repairing a wide range of equipment, including PLCs, HMIs, robotics, and SCADA systems. Your role will involve supporting clients in the manufacturing, processing, and logistics sectors, ensuring minimal downtime and optimal system performance. This is a remote-first role, demanding exceptional problem-solving skills, technical expertise, and the ability to manage your schedule effectively while coordinating with clients and internal support teams. You will conduct pre-site surveys, perform preventative maintenance, and execute system upgrades and installations. The ideal candidate will possess a strong background in electrical engineering, mechanical engineering, or a related field, with extensive hands-on experience in industrial automation technologies. Proficiency with diagnostic tools, software configuration, and network troubleshooting is essential. You must be comfortable working independently, managing your travel logistics if required for specific on-site interventions, and documenting all service activities accurately. Excellent customer service and communication skills are paramount to building strong client relationships. If you are a seasoned field service professional looking for a challenging and rewarding remote opportunity with a leading provider of industrial solutions, we encourage you to apply. This role plays a vital part in supporting our client’s extensive operational footprint, including critical infrastructure in the **Mombasa, Mombasa** region, by ensuring seamless integration and maintenance of automated systems.
Responsibilities:
Responsibilities:
- Diagnose, troubleshoot, and repair industrial automation systems, including PLCs, HMIs, and robotics.
- Provide remote and on-site technical support to clients.
- Perform preventative maintenance and system upgrades.
- Conduct system installations and commissioning.
- Develop and execute test plans for automation systems.
- Maintain detailed service reports and documentation.
- Collaborate with engineering and sales teams to provide comprehensive solutions.
- Ensure customer satisfaction through efficient and effective service delivery.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 5 years of experience in field service engineering or industrial automation.
- Strong knowledge of PLCs, HMIs, robotics, and SCADA systems.
- Proficiency with diagnostic tools, software configuration, and network troubleshooting.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for on-site client support as needed.
This advertiser has chosen not to accept applicants from your region.
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Field Service Engineer - Industrial Machinery
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking an experienced Field Service Engineer specializing in industrial machinery to join their expanding operations. This role will involve a combination of on-site client support and remote troubleshooting, offering a dynamic work environment. You will be responsible for the installation, maintenance, repair, and servicing of a wide range of industrial equipment at client locations, primarily within the Kilifi region. This includes diagnosing complex mechanical, electrical, and hydraulic issues, performing routine preventative maintenance, and carrying out emergency repairs to minimize downtime for our clients. The ideal candidate will possess a strong technical aptitude and the ability to interpret complex schematics and technical manuals.
Key responsibilities include conducting site assessments, providing technical training to client personnel, and documenting all service activities accurately. You will be expected to manage spare parts inventory and ensure the timely ordering of necessary components. Strong communication and interpersonal skills are crucial, as you will be interacting directly with clients, understanding their needs, and providing effective solutions. This role requires significant travel to client sites, so a valid driver's license and willingness to travel extensively within the designated service area are mandatory. While on-site work is paramount, there will be opportunities for remote collaboration with the engineering team for diagnostics and issue resolution, as well as administrative tasks performed remotely.
Qualifications include a degree or diploma in Mechanical Engineering, Electrical Engineering, or a related technical field. A minimum of 5 years of hands-on experience in servicing industrial machinery, preferably in sectors such as manufacturing, construction, or energy, is essential. Proficiency in diagnostic tools and software used for industrial equipment is required. The ability to work independently, manage your time effectively, and prioritize tasks in a demanding environment is critical. You must be physically capable of performing the demands of the job, including lifting and working in various environmental conditions. A commitment to safety protocols and providing excellent customer service is non-negotiable.
Location: This hybrid role requires frequent on-site presence in and around Malindi, Kilifi, KE , with remote work for administrative and planning tasks.
Key responsibilities include conducting site assessments, providing technical training to client personnel, and documenting all service activities accurately. You will be expected to manage spare parts inventory and ensure the timely ordering of necessary components. Strong communication and interpersonal skills are crucial, as you will be interacting directly with clients, understanding their needs, and providing effective solutions. This role requires significant travel to client sites, so a valid driver's license and willingness to travel extensively within the designated service area are mandatory. While on-site work is paramount, there will be opportunities for remote collaboration with the engineering team for diagnostics and issue resolution, as well as administrative tasks performed remotely.
Qualifications include a degree or diploma in Mechanical Engineering, Electrical Engineering, or a related technical field. A minimum of 5 years of hands-on experience in servicing industrial machinery, preferably in sectors such as manufacturing, construction, or energy, is essential. Proficiency in diagnostic tools and software used for industrial equipment is required. The ability to work independently, manage your time effectively, and prioritize tasks in a demanding environment is critical. You must be physically capable of performing the demands of the job, including lifting and working in various environmental conditions. A commitment to safety protocols and providing excellent customer service is non-negotiable.
Location: This hybrid role requires frequent on-site presence in and around Malindi, Kilifi, KE , with remote work for administrative and planning tasks.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Engineer - Industrial Automation
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a skilled Field Service Engineer specializing in Industrial Automation to join their team in **Mombasa, Mombasa, KE**. This role requires a blend of on-site customer support and remote collaboration, making it a hybrid position. You will be responsible for the installation, troubleshooting, maintenance, and repair of complex automated systems and machinery at client sites. This involves diagnosing hardware and software issues, performing system upgrades, and providing technical expertise to ensure optimal performance and minimal downtime. The successful candidate will possess a strong understanding of PLCs, robotics, HMI systems, and industrial networking protocols. You will work closely with clients to understand their operational needs, provide training, and offer solutions to enhance productivity and efficiency. While significant time will be spent on-site, a portion of your work will involve remote diagnostics, reporting, and collaboration with the engineering and support teams. This requires excellent communication skills and the ability to manage your time effectively between field visits and remote tasks. We are looking for a proactive, problem-solver with a customer-centric approach and a commitment to delivering high-quality service. The ability to travel to client locations within the **Mombasa, Mombasa, KE** region and surrounding areas is essential.
Responsibilities:
Qualifications:
Responsibilities:
- Install, commission, and maintain industrial automation systems.
- Troubleshoot and repair hardware and software issues on PLCs, robots, and HMIs.
- Perform routine maintenance and system diagnostics.
- Provide on-site and remote technical support to customers.
- Conduct system upgrades and modifications.
- Develop and deliver technical training to client personnel.
- Analyze system performance and recommend improvements.
- Generate detailed service reports and documentation.
- Collaborate with internal engineering and sales teams.
- Ensure customer satisfaction and build strong client relationships.
Qualifications:
- Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, or a related field.
- Proven experience as a Field Service Engineer or in a similar technical support role.
- Strong knowledge of PLCs (e.g., Siemens, Allen-Bradley), robotics, and HMI software.
- Proficiency in industrial networking (e.g., Profibus, Ethernet/IP).
- Excellent diagnostic and problem-solving skills.
- Strong interpersonal and communication skills for effective client interaction.
- Ability to work independently and manage schedules effectively.
- Willingness to travel to client sites within the **Mombasa, Mombasa, KE** region.
- Familiarity with industrial safety standards.
This advertiser has chosen not to accept applicants from your region.
5
Senior Field Service Technician - Industrial Equipment
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to provide expert installation, maintenance, and repair services for complex industrial equipment. This role requires a hybrid work arrangement, with a balance of on-site client visits and remote support/reporting. You will be responsible for diagnosing and resolving technical issues, performing routine maintenance, and ensuring the optimal performance of machinery at client locations. The ideal candidate will possess a strong mechanical and electrical aptitude, extensive experience with a variety of industrial systems, and excellent troubleshooting skills. A commitment to customer satisfaction and the ability to work independently are essential.
Key Responsibilities:
Key Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment according to manufacturer specifications and safety standards.
- Diagnose and troubleshoot mechanical, electrical, and pneumatic issues using appropriate diagnostic tools.
- Conduct preventive maintenance checks and scheduled servicing to minimize downtime.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Document all service activities, including repairs performed, parts used, and time spent, through digital reporting.
- Identify and report recurring equipment issues or potential improvements to the engineering team.
- Respond to emergency service calls and resolve urgent technical problems efficiently.
- Maintain a clean and organized service vehicle and manage inventory of spare parts.
- Ensure adherence to all company safety policies and procedures.
- Mentor junior technicians and provide on-the-job training.
- Associate's degree or certification in a relevant technical field (e.g., Mechanical Engineering Technology, Electrical Technology, Industrial Maintenance).
- Minimum of 5 years of experience as a Field Service Technician, preferably in an industrial setting.
- Proficiency in diagnosing and repairing complex machinery, including hydraulic, pneumatic, and electrical systems.
- Strong understanding of industrial control systems and automation.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Willingness to travel to client sites regularly and work a flexible schedule.
- Proficiency with diagnostic software and digital reporting tools.
- Valid driver's license and a clean driving record.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Field Service Technician - Industrial Automation
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in Industrial Automation to join their dynamic technical support team. This is a remote role with significant travel required to client sites. The ideal candidate will possess a strong mechanical and electrical aptitude, expertise in troubleshooting and repairing complex automation systems, and a commitment to providing exceptional on-site customer support. You will be the primary point of contact for resolving technical issues and ensuring the optimal performance of automated machinery and equipment.
Responsibilities:
Responsibilities:
- Provide expert on-site technical support and troubleshooting for industrial automation systems, including PLCs, robotics, HMI, and SCADA systems.
- Perform installation, commissioning, and maintenance of automated machinery and equipment.
- Diagnose and repair mechanical, electrical, and software issues related to automation control systems.
- Conduct preventative maintenance inspections and implement proactive measures to minimize downtime.
- Read and interpret technical manuals, schematics, and blueprints to guide repair and maintenance activities.
- Effectively manage spare parts inventory and ensure timely ordering of necessary components.
- Provide training and technical guidance to client personnel on the operation and maintenance of equipment.
- Document all service activities, including repairs, maintenance, and customer interactions, in detail.
- Collaborate with engineering and sales teams to provide feedback on product performance and identify potential improvements.
- Ensure all work is performed safely and in compliance with company and client safety regulations.
- Respond to urgent service requests and manage time effectively to minimize customer impact.
- Maintain a professional demeanor and represent the company positively at client locations.
- Keep abreast of the latest advancements in industrial automation technology and service techniques.
- Contribute to the development of service manuals and troubleshooting guides.
- Associate's degree or equivalent certification in Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Automation, or a related field. A Bachelor's degree is a plus.
- A minimum of 5-7 years of hands-on experience as a field service technician in industrial automation.
- Proven expertise in troubleshooting and repairing systems involving PLCs (e.g., Siemens, Allen-Bradley), HMIs, VFDs, and industrial robotics.
- Strong understanding of electrical, mechanical, and pneumatic systems.
- Proficiency in reading and interpreting electrical schematics and mechanical drawings.
- Experience with diagnostic tools and software specific to automation systems.
- Excellent problem-solving and diagnostic skills.
- Strong communication and customer service skills, with the ability to explain technical issues clearly.
- Willingness and ability to travel extensively to client sites as required (up to 75%).
- Valid driver's license and clean driving record.
- Ability to work independently and manage time effectively in a field-based role.
- Familiarity with SCADA systems and industrial networking protocols is advantageous.
This advertiser has chosen not to accept applicants from your region.
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Remote Senior Field Service Technician - Industrial Machinery
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in Industrial Machinery to join their globally distributed team. This is a fully remote position, requiring extensive travel to client sites for installation, maintenance, and repair of sophisticated industrial equipment. The ideal candidate will possess a strong mechanical and electrical aptitude, excellent troubleshooting skills, and a commitment to providing exceptional customer service. You will be the primary technical point of contact for clients, ensuring optimal performance and longevity of their machinery.
Key Responsibilities:
Key Responsibilities:
- Perform on-site installation, commissioning, and setup of complex industrial machinery according to specifications and blueprints.
- Conduct routine preventive maintenance, inspections, and servicing to minimize downtime and ensure operational efficiency.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using advanced diagnostic tools and techniques.
- Repair and replace faulty components, ensuring adherence to manufacturer guidelines and safety standards.
- Provide technical training and support to client personnel on equipment operation and basic maintenance.
- Maintain detailed service reports, documenting all activities, findings, and resolutions in the company's service management system.
- Manage inventory of spare parts and tools, ensuring availability for timely repairs.
- Respond to emergency service calls and provide rapid, effective solutions to minimize disruption.
- Stay current with product updates, technical bulletins, and service best practices.
- Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
- Adhere strictly to all safety regulations and company policies.
- High school diploma or equivalent; Associate's or Bachelor's degree in a technical field (e.g., Mechanical Engineering Technology, Electrical Engineering) is preferred.
- Minimum of 7 years of hands-on experience as a Field Service Technician, with a strong focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, processing plants).
- Proficiency in reading and interpreting mechanical drawings, electrical schematics, and hydraulic diagrams.
- Expertise in using diagnostic equipment, multimeters, oscilloscopes, and hand/power tools.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication and customer service skills, with the ability to build rapport with clients.
- Willingness and ability to travel extensively to client sites as required (up to 80%).
- Valid driver's license and a clean driving record.
- Ability to work independently with minimal supervision.
- Familiarity with PLC programming and troubleshooting is an advantage.
This advertiser has chosen not to accept applicants from your region.
8
Senior Remote Field Service Technician - Industrial Equipment
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in industrial equipment. This is a fully remote position, allowing you to manage your service routes and client interactions from your home base while providing on-site support as needed. You will be responsible for the installation, maintenance, troubleshooting, and repair of complex industrial machinery. This includes diagnosing mechanical, electrical, and control system issues, performing preventative maintenance, and ensuring optimal equipment performance. You will work directly with clients to understand their needs, provide technical expertise, and deliver exceptional service. A strong understanding of various industrial equipment types, electrical schematics, and diagnostic tools is essential. The ideal candidate is self-motivated, possesses excellent problem-solving skills, and has a proven ability to work independently in challenging environments. You should be adept at communicating technical information clearly to clients and internal support teams. This role requires a commitment to safety protocols and a dedication to providing timely and effective solutions. You will be a key representative of our client, ensuring customer satisfaction and equipment reliability.
Key Responsibilities:
Qualifications:
This remote position is conceptually linked to **Mombasa, Mombasa, KE**, allowing you to deliver expert field service from your home.
Key Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment according to manufacturer specifications.
- Diagnose and troubleshoot mechanical, electrical, and control system failures.
- Conduct preventative maintenance to minimize equipment downtime and extend lifespan.
- Read and interpret technical manuals, blueprints, and schematics.
- Provide on-site technical support and guidance to clients.
- Document service activities, including repairs performed and parts used.
- Ensure all work is performed in accordance with safety regulations and company policies.
- Manage service schedule and respond to emergency service requests.
- Provide feedback to engineering and product development teams on equipment performance and potential improvements.
- Mentor junior technicians and assist with training.
Qualifications:
- Technical degree or certification in Industrial Maintenance, Electrical Engineering Technology, or a related field.
- Minimum of 5 years of experience as a Field Service Technician, specializing in industrial equipment.
- Strong knowledge of mechanical systems, electrical circuits, and control systems.
- Proficiency in using diagnostic tools and test equipment.
- Experience troubleshooting and repairing complex machinery.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Valid driver's license and a clean driving record.
- Willingness to travel to client sites as required within the designated service area.
This remote position is conceptually linked to **Mombasa, Mombasa, KE**, allowing you to deliver expert field service from your home.
This advertiser has chosen not to accept applicants from your region.
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