4,926 Senior Field Installation Maintenance Technician Remote Support jobs in Kenya
Senior Field Technician (Remote Support)
Posted 21 days ago
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Job Description
Our client is looking for a skilled and dedicated Senior Field Technician to provide on-site support and remote troubleshooting for our specialized equipment installations. This hybrid role requires a balance of hands-on field work and remote technical assistance. You will be responsible for installing, maintaining, and repairing complex machinery and systems at client locations, while also offering expert remote support to junior technicians and end-users. Key duties include diagnosing and resolving hardware and software issues, performing preventative maintenance, conducting system upgrades, and documenting all service activities. The ideal candidate will have extensive experience in mechanical and electrical systems, with a strong understanding of diagnostic tools and techniques. Excellent problem-solving abilities, attention to detail, and the capacity to work independently are essential. You must possess strong communication skills to effectively guide remote troubleshooting efforts and liaise with clients and internal teams. This role demands flexibility, as it involves both site visits and remote support responsibilities. A commitment to continuous learning and staying updated with the latest technological advancements is crucial. You will play a vital role in ensuring the optimal performance and longevity of our installations, supporting clients in **Meru, Meru, KE** and beyond.
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Lead HVAC Installation Technician - Remote Field Support
Posted 7 days ago
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Job Description
Our client is actively seeking a highly skilled Lead HVAC Installation Technician to provide remote field support and technical guidance. While the role is remote, your expertise will be crucial in remotely overseeing and assisting on-site technicians with complex HVAC installations, troubleshooting, and maintenance across various locations. You will be the primary technical point of contact, offering expert advice and ensuring the highest standards of quality and safety in installations. The ideal candidate will possess extensive hands-on experience in installing, repairing, and maintaining a wide range of HVAC systems, coupled with strong diagnostic skills and a deep understanding of electrical and mechanical principles. Your responsibilities will include guiding field teams through intricate installation procedures, diagnosing and resolving advanced technical issues remotely, and conducting virtual quality inspections. You will also contribute to the development of installation best practices and training materials for field personnel. This role requires exceptional problem-solving abilities, excellent communication skills, and the capacity to effectively guide and mentor technicians from a distance. Proficiency with remote diagnostic tools and communication platforms is essential. You will play a key role in ensuring customer satisfaction and operational efficiency for our client's HVAC services. A proactive approach to identifying potential issues and providing timely solutions will be highly valued. This is a unique opportunity for an experienced HVAC professional to leverage their technical acumen in a remote-first support role, impacting installation quality and technician development across numerous sites. Your leadership and problem-solving skills will be paramount.
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Field Installation Technician (Remote Support)
Posted 18 days ago
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Job Description
Our client is seeking a skilled Field Installation Technician to join their dynamic team. While the core of the work involves on-site installations, this specific role focuses on providing remote support and oversight for installation projects across various locations. This is a fully remote position where you will leverage your technical expertise to guide on-site teams, troubleshoot installation issues remotely, and ensure that all deployments meet quality standards. You will act as a crucial link between the project management team and the field engineers, providing real-time technical assistance and problem-solving from your remote workstation. Responsibilities include reviewing installation plans, conducting remote diagnostic tests, documenting installation progress and challenges, and escalating critical issues to senior technical staff when necessary. The ideal candidate will have a strong background in installation and maintenance, excellent communication skills, and the ability to explain technical procedures clearly. Proficiency with diagnostic tools, remote access software, and project management platforms is essential. You must be able to interpret technical manuals and schematics effectively. This is a remote-first role, requiring a high degree of self-motivation, organization, and the ability to work independently. You will play a vital role in ensuring the successful and efficient completion of installations without being physically present at every site. Collaboration with project managers, on-site technicians, and engineers will be constant through virtual channels. If you possess a strong technical aptitude, enjoy problem-solving, and prefer a flexible remote work arrangement where you can provide critical support and guidance, this opportunity is ideal for you.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical support and guidance for installation projects.
- Troubleshoot installation issues and guide on-site technicians through resolution.
- Review installation plans and schematics to ensure accuracy and feasibility.
- Conduct remote diagnostic tests and system checks.
- Document installation progress, issues, and resolutions.
- Escalate complex technical problems to senior engineers when required.
- Communicate effectively with project managers and field teams via virtual channels.
- Ensure adherence to installation standards and quality control measures.
- Assist in the planning and scheduling of remote support activities.
- Contribute to the continuous improvement of installation processes.
- Technical degree or certification in a relevant field, or equivalent experience.
- Proven experience in installation, maintenance, or a technical field.
- Strong understanding of installation procedures and best practices.
- Excellent troubleshooting and problem-solving skills.
- Proficiency with remote access and diagnostic tools.
- Strong written and verbal communication skills.
- Ability to interpret technical drawings and manuals.
- High degree of self-motivation and ability to work independently.
- Comfortable working in a fully remote environment.
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Senior Field Installation Technician (Remote Support)
Posted 7 days ago
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Job Description
Our client requires a highly skilled Senior Field Installation Technician who will provide expert remote support and technical guidance for complex installation and maintenance projects. This role is entirely remote, focusing on assisting field teams through comprehensive troubleshooting, procedural guidance, and advanced problem-solving via digital communication channels. You will be the primary point of contact for critical issues encountered by our field technicians, requiring a deep understanding of mechanical, electrical, and system installations. The ideal candidate possesses extensive hands-on experience in a variety of installation and maintenance scenarios, with a proven ability to diagnose and resolve intricate problems without direct physical access. You will leverage your expertise to guide technicians through intricate repair procedures, system diagnostics, and preventative maintenance routines. Responsibilities include analyzing technical data, reviewing schematics and manuals, and providing clear, step-by-step instructions to ensure successful on-site resolutions. This role demands exceptional communication skills, both written and verbal, with the ability to convey complex technical information effectively to individuals with varying levels of technical expertise. You will also be involved in documenting common issues, developing troubleshooting guides, and contributing to the training materials for field personnel. A proactive approach to identifying potential problems and recommending solutions is essential. The successful candidate will be adept at using remote diagnostic tools, video conferencing, and other communication platforms to provide seamless support. This position requires strong analytical skills, meticulous attention to detail, and the ability to remain calm and effective under pressure. You will play a critical role in minimizing downtime and ensuring the efficiency and reliability of our client's installations and equipment. Experience in supervising or training field technicians is highly advantageous. Your expertise will be crucial in maintaining our client's reputation for service excellence.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for installation and maintenance activities.
- Guide field technicians through complex procedures and repairs using digital communication.
- Analyze technical issues, review schematics, and provide diagnostic solutions.
- Develop and update troubleshooting guides and technical documentation.
- Train and mentor junior technicians on best practices remotely.
- Monitor field performance and proactively identify potential problems.
- Ensure adherence to safety protocols and quality standards during installations.
- Collaborate with engineering and support teams to resolve systemic issues.
- Maintain detailed records of support interactions and resolutions.
- Contribute to the continuous improvement of installation and maintenance processes.
- Technical degree or equivalent certification in a relevant field (e.g., Electrical, Mechanical, Industrial).
- Minimum of 7 years of experience in installation, maintenance, and field service.
- Proven ability to diagnose and resolve complex technical issues remotely.
- Expertise in reading and interpreting technical drawings, schematics, and manuals.
- Excellent verbal and written communication skills.
- Proficiency with remote support tools, video conferencing, and ticketing systems.
- Strong analytical and problem-solving capabilities.
- Ability to work independently and manage support escalations effectively.
- Experience in a supervisory or training role for technical teams is a plus.
- Adaptability to working in a dynamic, remote support environment.
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3
Senior Field Technician - Remote Monitoring Systems
Posted 21 days ago
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Job Description
Our client is seeking an experienced and highly motivated Senior Field Technician specializing in the installation and maintenance of remote monitoring systems. While the operational environment involves field work, the core of this role, including reporting, diagnostics, and team coordination, is designed to be fully remote. This is an excellent opportunity for a skilled technician to leverage their expertise in ensuring the optimal performance and reliability of critical infrastructure and equipment from a distance. You will be a key player in maintaining seamless operations by providing advanced technical support and managing field deployment strategies.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for a wide range of monitoring systems.
- Analyze performance data and diagnostic reports to identify potential issues and proactively implement solutions.
- Oversee and coordinate the work of field technicians, ensuring adherence to installation and maintenance protocols.
- Develop and refine installation, calibration, and maintenance procedures for new and existing systems.
- Conduct remote diagnostics on equipment failures and guide field teams through repair processes.
- Manage inventory of spare parts and equipment, ensuring availability for field operations.
- Prepare detailed technical reports, including installation summaries, maintenance logs, and performance evaluations.
- Communicate effectively with clients, project managers, and internal engineering teams to resolve technical challenges.
- Contribute to the design and improvement of remote monitoring systems based on field feedback and performance data.
- Ensure compliance with safety regulations and best practices for all field operations.
- Train junior technicians on technical procedures, system functionalities, and troubleshooting techniques.
- Manage remote access and security protocols for monitoring systems.
- Plan and schedule preventative maintenance activities to minimize downtime.
- Evaluate new technologies and tools that can enhance remote support capabilities.
- Diploma or Bachelor's degree in Electrical Engineering, Electronics, Telecommunications, or a related technical field.
- Minimum of 5 years of experience in the installation, maintenance, and troubleshooting of complex electronic systems, preferably including remote monitoring or control systems.
- Strong understanding of network protocols, communication technologies (e.g., cellular, satellite, Wi-Fi), and data transmission.
- Proficiency in using diagnostic tools, multimeters, oscilloscopes, and other relevant equipment.
- Demonstrated ability to analyze technical data and generate comprehensive reports.
- Excellent problem-solving skills and the ability to think critically under pressure.
- Strong remote communication and collaboration skills, with the ability to guide field personnel effectively.
- Experience with data logging, SCADA systems, or IoT devices is highly desirable.
- Ability to manage multiple tasks and prioritize effectively in a remote coordination role.
- Familiarity with safety procedures relevant to field installations and maintenance.
- Certification in relevant technologies (e.g., Cisco, CompTIA) is a plus.
- Adaptability to evolving technological landscapes and a commitment to continuous learning.
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Senior Installation & Maintenance Technician - Remote Field Support
Posted 21 days ago
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Job Description
Our client is seeking a skilled and experienced Senior Installation and Maintenance Technician to join their fully remote technical support team. This role is critical for providing expert remote guidance and troubleshooting for complex equipment installations and ongoing maintenance. The ideal candidate will possess extensive hands-on experience in mechanical, electrical, and potentially software systems, coupled with exceptional problem-solving abilities and strong communication skills. You will be responsible for remotely diagnosing issues, guiding on-site personnel (or clients) through intricate installation procedures, performing preventative maintenance, and resolving technical malfunctions. A deep understanding of diagnostic tools, schematics, and technical manuals is essential. This position requires the ability to translate technical instructions clearly and effectively to individuals with varying levels of technical expertise. Collaboration with engineering and product development teams to provide feedback on product reliability and ease of installation/maintenance will also be a key aspect. We are looking for an individual who is highly self-motivated, organized, and thrives in a remote setting, demonstrating resilience and adaptability in addressing diverse technical challenges. The ability to manage multiple support requests, document solutions, and maintain detailed records of service activities is paramount. This is an excellent opportunity to leverage your technical expertise to support customers and ensure the optimal performance of critical equipment from a distance, impacting operations and services associated with **Malindi, Kilifi, KE**, and other client locations.
Responsibilities:
Responsibilities:
- Provide remote technical support for installation, maintenance, and repair of equipment.
- Troubleshoot and diagnose hardware, software, and system issues through remote communication.
- Guide on-site personnel or clients through complex installation and configuration procedures.
- Develop and maintain clear, concise technical documentation and troubleshooting guides.
- Perform remote diagnostics and analysis of equipment performance data.
- Identify root causes of technical problems and implement effective solutions.
- Collaborate with engineering teams to report product issues and suggest improvements.
- Manage service requests and prioritize tasks to ensure timely resolution.
- Provide training and support to field technicians or end-users as needed.
- Ensure adherence to safety protocols and quality standards in all remote guidance.
- High school diploma or equivalent; Technical certification or Associate's degree in a relevant field preferred.
- Minimum of 6 years of experience in installation, maintenance, and repair of industrial or technical equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with diagnostic tools and the ability to interpret technical schematics and manuals.
- Exceptional troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly.
- Proven ability to work independently and manage time effectively in a remote environment.
- Experience with remote support tools and platforms is highly desirable.
- Customer-focused attitude with a commitment to delivering high-quality service.
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Junior Renewable Energy Technician - Remote Field Support & Training
Posted 4 days ago
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Job Description
Our client, a leader in sustainable energy solutions, is offering a unique opportunity for a motivated Junior Renewable Energy Technician to join their fully remote field support and training team. This apprenticeship is designed to launch your career in the renewable energy sector, providing comprehensive training and hands-on experience while working remotely. You will be involved in providing remote technical support to field teams, troubleshooting issues related to solar, wind, or other renewable energy systems. Your responsibilities will include assisting with the remote diagnosis of equipment malfunctions, guiding field technicians through repair procedures via video calls and digital documentation, and maintaining detailed records of support interactions and resolutions. The ideal candidate will possess a strong aptitude for technology, excellent problem-solving skills, and a passion for renewable energy. A foundational understanding of electrical principles or mechanical systems is beneficial. You will be trained on specific renewable energy technologies and diagnostic tools. This role requires exceptional communication skills, patience, and the ability to clearly explain technical concepts to individuals with varying levels of expertise. You must be comfortable working independently, managing your time effectively, and utilizing digital collaboration tools. This is a remote-first position, offering flexibility and the chance to contribute to a greener future from **Mlolongo, Machakos, KE** (virtually). A relevant technical diploma or certificate in electrical, mechanical, or renewable energy fields is preferred, along with a demonstrated eagerness to learn and grow within the renewable energy industry. This apprenticeship provides a pathway to a rewarding career, contributing to vital sustainability efforts.
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Field Installation & Maintenance Technician (Remote)
Posted 21 days ago
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Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a highly skilled and self-motivated Field Installation & Maintenance Technician to join their remote team. This role requires extensive travel to client sites for the installation, maintenance, and repair of complex machinery. While the work is field-based, the administrative and coordination aspects of this role will be managed remotely, providing flexibility in how you structure your operational planning. You will be responsible for executing installation projects according to technical specifications and blueprints, ensuring all equipment is set up correctly and safely. This includes performing pre-installation checks, managing on-site assembly, and conducting initial system testing. Routine maintenance activities will involve preventative servicing, lubrication, calibration, and troubleshooting of mechanical, electrical, and hydraulic systems. When breakdowns occur, you will diagnose faults, identify root causes, and implement effective repair solutions, minimizing downtime for the client. You will also provide on-site training to client personnel on the proper operation and maintenance of the equipment. Maintaining detailed service reports, documenting all work performed, and managing spare parts inventory will be integral to your responsibilities. The ideal candidate will possess a strong technical aptitude with proven experience in mechanical, electrical, and hydraulic systems. A diploma or certification in a relevant trade (e.g., Electrical, Mechanical, Industrial Technology) is required. Excellent diagnostic and problem-solving skills are essential, along with the ability to work independently and manage time effectively in a remote, travel-intensive role. Proficiency in reading technical schematics and manuals is a must. Candidates must have a valid driver's license and be willing to travel extensively. While the role involves significant travel across various locations, this remote position offers the flexibility of managing your schedule and reporting from your base, supporting clients in areas including **Malindi, Kilifi, KE**. You will be a key contributor to ensuring the optimal performance and longevity of our client's advanced equipment.
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7
Lead Field Installation & Maintenance Technician (Remote)
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and self-directed Lead Field Installation & Maintenance Technician to join their fully remote operations team. This role is critical for ensuring the successful installation, maintenance, and repair of specialized equipment at client sites across various regions. While the role is fully remote in terms of team collaboration and management, it requires significant travel to perform hands-on technical duties. The Lead Technician will be responsible for overseeing installation projects, diagnosing complex technical issues, performing preventative maintenance, and ensuring all work meets the highest standards of quality and safety. You will also be responsible for mentoring junior technicians, providing technical guidance, and ensuring proper documentation of all service activities. The ideal candidate will have a strong background in mechanical, electrical, or relevant technical systems, coupled with exceptional troubleshooting skills and the ability to work independently in the field. This role demands excellent communication skills for reporting back to the remote management team and interacting with clients on-site. Your expertise will be crucial for maintaining vital infrastructure and equipment, impacting services relevant to the region of Mlolongo .
Key Responsibilities:
Key Responsibilities:
- Lead and execute field installations of specialized equipment according to specifications and standards.
- Perform diagnostic testing and troubleshooting of complex mechanical and electrical systems.
- Conduct preventative maintenance and repair services to ensure optimal equipment performance.
- Develop and implement maintenance schedules and procedures.
- Train and mentor junior field technicians, providing technical guidance and support.
- Ensure all installation and maintenance activities comply with safety regulations and company policies.
- Maintain detailed records of all service calls, repairs, and maintenance performed.
- Communicate effectively with remote management and clients regarding project status, issues, and resolutions.
- Manage parts inventory and order necessary components for repairs and installations.
- Identify opportunities for process improvements in installation and maintenance procedures.
- Travel extensively to client sites as required for project execution.
- Uphold the highest standards of quality and professionalism in all field operations.
- Technical diploma or degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in installation and maintenance of technical equipment.
- Proven ability to diagnose and resolve complex technical issues in mechanical and electrical systems.
- Strong understanding of relevant industry standards and safety protocols.
- Excellent troubleshooting and problem-solving skills.
- Strong leadership and mentoring capabilities.
- Excellent communication and interpersonal skills for client and team interaction.
- Ability to work independently, manage time effectively, and travel extensively.
- Proficiency in using diagnostic tools and equipment.
- A valid driver's license and a clean driving record.
- Experience with documentation and reporting systems.
- Familiarity with project management principles is a plus.
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Senior Field Installation & Maintenance Technician - Remote Coordination
Posted 15 days ago
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Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a highly skilled Senior Field Installation and Maintenance Technician to join their remote support team. While this role involves remote coordination and planning, it requires a deep understanding of hands-on field operations. You will be responsible for overseeing and guiding remote field technicians through complex installation, troubleshooting, and maintenance procedures for our client's cutting-edge machinery. The ideal candidate will possess extensive experience in mechanical, electrical, or hydraulic systems, coupled with exceptional problem-solving abilities and a talent for clear, concise technical communication. As part of a remote coordination team, you will leverage video conferencing, diagnostic tools, and detailed technical documentation to provide real-time support and expert guidance to on-site technicians. Your expertise will be crucial in ensuring efficient, safe, and high-quality service delivery across diverse client locations. Key responsibilities include developing installation plans, creating step-by-step troubleshooting guides, analyzing diagnostic reports, and escalating complex issues when necessary. You will also contribute to the development of training materials for field staff and provide feedback on equipment design and performance based on field observations. This role demands strong organizational skills, the ability to manage multiple support requests simultaneously, and a commitment to customer satisfaction. Our client values a collaborative and supportive remote work environment, empowering their team members with the tools and autonomy to excel. The successful candidate will act as a critical link between our client's engineering expertise and the on-site technical teams, ensuring optimal equipment functionality and client uptime. We are looking for a proactive, technically adept individual who can effectively troubleshoot and guide complex operations from a distance.
Qualifications:
Qualifications:
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field.
- Minimum of 7-10 years of hands-on experience in installing, maintaining, and repairing complex industrial machinery.
- Proven ability to diagnose and resolve mechanical, electrical, and hydraulic system issues.
- Excellent understanding of technical schematics, blueprints, and diagnostic equipment.
- Exceptional communication, interpersonal, and remote guidance skills.
- Ability to clearly explain complex technical procedures to field technicians.
- Strong organizational and time management skills, with the ability to manage multiple remote support cases.
- Proficiency in using remote support tools, video conferencing software, and digital documentation platforms.
- Ability to work independently and as part of a remote team.
- Experience in project planning and coordinating field service operations is a significant advantage.
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