Senior Executive Assistant - Remote Operations Support
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly organized, proactive, and experienced Senior Executive Assistant to provide comprehensive support to their senior leadership team. This is a fully remote, full-time position, allowing you to leverage your exceptional administrative skills from anywhere. The ideal candidate will be a master of organization, communication, and time management, with a proven ability to handle a wide range of executive support tasks with discretion and efficiency.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Manage complex and dynamic calendars for senior executives, including scheduling meetings, appointments, and travel arrangements.
- Coordinate and prepare materials for executive meetings, including agendas, presentations, and reports.
- Handle confidential information with the utmost discretion and professionalism.
- Act as a primary point of contact for internal and external stakeholders, managing communication flow.
- Organize and manage virtual meeting logistics, ensuring smooth operation of video conferencing and other collaboration tools.
- Prepare and edit correspondence, communications, presentations, and other documents.
- Conduct research and compile information to assist executives in preparing for meetings and projects.
- Manage and track expenses, process invoices, and assist with budget-related tasks.
- Proactively anticipate the needs of executives and take initiative to solve problems.
- Support the implementation of remote work policies and best practices within the executive support function.
- Assist with special projects as assigned by executives.
Required Qualifications:
- Bachelor's degree in Business Administration, Communications, or a related field, or equivalent practical experience.
- Minimum of 7 years of experience providing high-level executive support to senior-level management.
- Exceptional organizational and time-management skills, with the ability to prioritize and multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Microsoft Teams, Google Workspace).
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to build rapport with diverse individuals.
- Demonstrated ability to work independently, exercise sound judgment, and maintain confidentiality.
- Experience supporting remote executives or working in a remote-first environment is essential.
- Adaptability and a willingness to take on new challenges.
- A keen eye for detail and a commitment to accuracy.
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Senior Remote Executive Assistant - Global Operations
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly organized, proactive, and discreet Senior Remote Executive Assistant to provide comprehensive administrative support to senior executives operating globally. This role is entirely remote, requiring exceptional self-management skills and the ability to thrive in a virtual work environment.
Responsibilities:
Qualifications:
This is a crucial role requiring an individual who is not only highly organized but also anticipates needs and proactively contributes to the smooth operation of executive functions in a global, remote-first context. The ideal candidate will be a trusted partner, instrumental in supporting leadership.
Responsibilities:
- Manage complex and dynamic calendars for multiple executives, scheduling meetings, appointments, and travel arrangements with meticulous attention to detail.
- Coordinate and prepare materials for virtual and in-person meetings, including agendas, presentations, and minutes, ensuring all necessary documents are distributed in a timely manner.
- Handle confidential information with the utmost discretion and professionalism.
- Act as a primary point of contact for internal and external stakeholders, managing communication flow and screening calls and emails effectively.
- Proactively identify and resolve potential scheduling conflicts or logistical challenges before they arise.
- Conduct research and gather information on various topics as required by executives.
- Manage and organize digital files and correspondence systems, ensuring efficient retrieval of information.
- Prepare expense reports and manage corporate credit card reconciliation.
- Assist with project management tasks, tracking deadlines, and following up on action items.
- Provide support for virtual event planning and execution.
- Develop and maintain strong working relationships with key internal and external contacts.
- Anticipate the needs of executives and take initiative to streamline workflows and improve efficiency.
- Handle ad-hoc administrative tasks and special projects as assigned.
Qualifications:
- Proven experience as an Executive Assistant, Senior Administrative Assistant, or in a similar high-level support role, preferably supporting C-suite executives.
- Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively in a fast-paced remote setting.
- Proficiency in calendar management tools (e.g., Outlook Calendar, Google Calendar), virtual meeting platforms (e.g., Zoom, Microsoft Teams), and standard office productivity suites (Microsoft Office 365, Google Workspace).
- Excellent written and verbal communication skills, with a keen eye for detail and accuracy in all correspondence.
- High level of professionalism, integrity, and discretion when handling sensitive information.
- Proactive and resourceful problem-solver, capable of working independently with minimal supervision.
- Adaptability and a positive attitude when faced with changing priorities.
- Experience in managing international schedules and coordinating with individuals across different time zones.
- A strong understanding of business etiquette and professional communication standards.
- Ability to create and maintain efficient digital filing systems.
- A dedicated workspace with reliable high-speed internet access is essential for this remote role.
This is a crucial role requiring an individual who is not only highly organized but also anticipates needs and proactively contributes to the smooth operation of executive functions in a global, remote-first context. The ideal candidate will be a trusted partner, instrumental in supporting leadership.
This advertiser has chosen not to accept applicants from your region.
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Senior Administrative Manager - Remote Operations
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and experienced Senior Administrative Manager to oversee and optimize their remote operational functions. This is a fully remote, senior-level position critical to ensuring the smooth and efficient running of our dispersed teams. You will be responsible for developing, implementing, and refining administrative policies and procedures that support a distributed workforce, focusing on productivity, collaboration, and employee engagement.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and manage administrative strategies for a fully remote workforce, ensuring compliance with all relevant regulations and company policies.
- Oversee the procurement of office supplies, equipment, and software licenses for remote employees, managing budgets and vendor relationships.
- Implement and maintain efficient record-keeping systems, both digital and physical (where applicable for document archiving), ensuring data integrity and accessibility.
- Coordinate travel arrangements, expense reporting, and reimbursements for any required in-person meetings or events, ensuring a seamless experience for employees.
- Manage the onboarding and offboarding process for administrative staff, ensuring all necessary documentation and resources are provided.
- Serve as a primary point of contact for administrative inquiries from remote employees and external stakeholders.
- Proactively identify areas for process improvement within administrative functions, proposing and implementing innovative solutions to enhance efficiency and cost-effectiveness.
- Collaborate with HR and IT departments to ensure administrative systems align with company-wide technology and employee support initiatives.
- Develop and present regular reports on administrative performance metrics to senior leadership.
- Ensure the effective management of virtual office spaces, including digital communication platforms and shared resource scheduling.
- Maintain a high level of confidentiality regarding sensitive company and employee information.
- Champion a positive and productive remote work culture through thoughtful administrative support.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 5-7 years of progressive experience in administrative management, with at least 2 years in a remote or hybrid environment.
- Proven experience in developing and implementing administrative policies and procedures.
- Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced, remote setting.
- Proficiency in G Suite (Docs, Sheets, Slides, Gmail, Calendar) and Microsoft Office Suite.
- Experience with HRIS and other relevant administrative software is a plus.
- Strong communication, interpersonal, and problem-solving skills.
- Demonstrated ability to work independently and as part of a remote team.
- A proactive and resourceful approach to identifying and resolving issues.
- Must be eligible to work fully remotely.
This advertiser has chosen not to accept applicants from your region.
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Executive Administrative Assistant - Remote Operations
Posted 21 days ago
Job Viewed
Job Description
Our client is looking for a highly organized, proactive, and detail-oriented Executive Administrative Assistant to provide comprehensive support to senior leadership. This is a fully remote position, requiring excellent communication and time management skills. The ideal candidate will be adept at managing multiple priorities, coordinating complex schedules, and facilitating seamless operations for a distributed team. You will serve as a key point of contact, ensuring efficient workflow and supporting executives in their day-to-day activities. This role demands a high level of discretion, professionalism, and a commitment to excellence.
Responsibilities:
Responsibilities:
- Manage and coordinate complex calendars for executives, including scheduling meetings, appointments, and travel arrangements.
- Prepare and edit correspondence, presentations, and reports with accuracy and professionalism.
- Handle incoming and outgoing communications, including emails and phone calls, with appropriate discretion.
- Organize and manage virtual meetings, including preparing agendas, taking minutes, and tracking action items.
- Assist with expense reporting and budget tracking as needed.
- Conduct research and gather information on various topics as requested by executives.
- Maintain and organize digital filing systems, ensuring easy accessibility of important documents.
- Act as a liaison between executives and internal/external stakeholders.
- Proactively identify and address administrative challenges to ensure smooth operations.
- Manage special projects and initiatives as assigned by executives.
- Provide general administrative support to ensure the efficient functioning of the executive office.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3-5 years of experience as an Executive Administrative Assistant or in a similar role supporting senior-level management.
- Proven experience working in a remote capacity, demonstrating the ability to manage tasks effectively without direct supervision.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Teams).
- Excellent organizational, time management, and prioritization skills.
- Strong written and verbal communication skills.
- Ability to handle confidential information with utmost discretion.
- Proactive problem-solver with a keen attention to detail.
- Adaptable and able to thrive in a fast-paced, ever-changing remote work environment.
- A reliable internet connection and a dedicated home office space are essential for this role.
- Demonstrated ability to maintain a positive and professional demeanor at all times.
This advertiser has chosen not to accept applicants from your region.
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Senior Executive Assistant - Remote Operations
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly organized, proactive, and experienced Senior Executive Assistant to provide comprehensive remote support to a C-level executive. This role is critical in ensuring the smooth and efficient operation of the executive's daily activities and the seamless coordination of their professional engagements, all managed virtually. The ideal candidate will possess exceptional administrative, organizational, and communication skills, with a keen eye for detail and the ability to anticipate needs. Responsibilities include managing complex calendars, scheduling meetings and appointments, coordinating travel arrangements (when necessary, although the role is primarily remote), preparing reports and presentations, and handling correspondence with discretion and professionalism. You will also be responsible for conducting research, managing projects, and acting as a gatekeeper for the executive's communications. Proficiency in various office software, collaboration tools, and virtual communication platforms is essential. The ability to multitask, prioritize effectively, and maintain confidentiality in a fast-paced remote environment is paramount. You must be a self-starter, able to work independently with minimal supervision, and demonstrate a proactive approach to problem-solving. Building and maintaining strong working relationships with internal and external stakeholders is key. This is an excellent opportunity to support a key executive and contribute to the overall success of the organization, offering the significant advantage of a fully remote work arrangement. You will be instrumental in optimizing the executive's time and productivity, enabling them to focus on strategic priorities. The nominal administrative location is **Mombasa, Mombasa, KE**, but the role is fully remote.
This advertiser has chosen not to accept applicants from your region.
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Operations Manager - Remote Support
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Operations Manager to lead and optimize their fully remote customer support operations. In this crucial role, you will be responsible for overseeing daily operations, managing a distributed team of support professionals, and implementing strategies to enhance service quality, efficiency, and customer satisfaction. The ideal candidate possesses strong leadership abilities, a deep understanding of customer service best practices, and proven experience managing remote teams and operations.
Responsibilities:
Responsibilities:
- Manage the day-to-day operations of the remote customer support team, ensuring seamless service delivery.
- Develop, implement, and monitor operational policies and procedures to improve efficiency and effectiveness.
- Lead, mentor, and coach a team of remote customer support representatives, fostering a positive and productive work environment.
- Set performance targets and key performance indicators (KPIs) for the support team and monitor progress.
- Analyze support data and metrics to identify trends, areas for improvement, and opportunities for enhancement.
- Implement and manage customer support tools and technologies to optimize workflows.
- Ensure timely and effective resolution of customer inquiries and issues, maintaining high satisfaction levels.
- Collaborate with other departments (e.g., Product, Sales) to address customer feedback and improve overall service.
- Develop and deliver training programs for support staff on products, policies, and service standards.
- Manage staffing levels, scheduling, and resource allocation to meet service demands.
- Drive continuous improvement initiatives within the support operations.
- Report on operational performance to senior management.
- Proven experience in operations management, with a focus on customer support or service delivery.
- Demonstrated experience in managing and leading remote teams.
- Strong understanding of customer service principles and best practices.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in customer support software and CRM systems.
- Ability to analyze data, identify trends, and implement data-driven solutions.
- Strong problem-solving and decision-making abilities.
- Experience in developing and implementing operational strategies and procedures.
- Bachelor's degree in Business Administration, Management, or a related field is preferred.
- Ability to thrive in a fast-paced, fully remote work environment.
This advertiser has chosen not to accept applicants from your region.
5
Store Manager - Remote Operations Support
Posted 21 days ago
Job Viewed
Job Description
Our client, a dynamic and expanding retail company, is seeking a dedicated Store Manager to provide remote operational support for their retail locations in **Mombasa, Mombasa, KE**. This is a fully remote position where you will leverage your retail expertise to guide and support on-site teams, ensuring smooth operations and excellent customer experiences without being physically present in a store daily. You will act as a key liaison between the corporate office and store teams, providing remote assistance, guidance, and problem-solving. Your responsibilities will include monitoring store performance metrics, analyzing sales data, and identifying areas where remote intervention can improve efficiency or boost sales. You will conduct virtual coaching sessions with store staff, provide training on new products or procedures, and ensure adherence to company policies and standards. This role requires a proactive approach to identifying potential issues and offering solutions before they impact store operations. You will assist with inventory management challenges, troubleshoot operational glitches, and support customer service initiatives. The ideal candidate will possess a strong background in retail management, with a proven track record of operational excellence and team leadership. Excellent communication, interpersonal, and digital collaboration skills are essential for effective remote management. You should be adept at using various communication and management tools to connect with dispersed teams and individuals. Your ability to understand and interpret retail data, coupled with strong problem-solving capabilities, will be critical. We are looking for a self-motivated individual who can inspire confidence and provide valuable support remotely. This is an excellent opportunity to utilize your retail management skills in a flexible, remote-first environment, contributing significantly to the success of our retail outlets.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote operational support and guidance to retail store teams.
- Monitor store performance metrics and sales data.
- Conduct virtual coaching and training sessions for store staff.
- Ensure adherence to company policies, procedures, and brand standards.
- Assist with inventory management and operational troubleshooting remotely.
- Address customer service inquiries and support store teams in resolving issues.
- Identify opportunities for process improvement and efficiency gains.
- Act as a key point of contact between store teams and corporate management.
- Maintain effective communication channels with all stakeholders.
- Contribute to a positive and productive remote working environment.
Qualifications:
- Proven experience in retail management (Store Manager, Assistant Manager).
- Demonstrated ability to manage operations and teams effectively.
- Strong understanding of retail sales, inventory, and customer service principles.
- Excellent verbal and written communication skills.
- Proficiency in using digital communication and collaboration tools (e.g., Zoom, Slack, Microsoft Teams).
- Ability to analyze sales data and operational reports.
- Strong problem-solving and decision-making skills.
- Self-motivated and able to work independently in a remote setting.
- Customer-focused with a passion for delivering exceptional service.
- Experience in remote management or support is a plus.
This advertiser has chosen not to accept applicants from your region.
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6
Executive Assistant to CEO - Remote Operations
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and proactive Executive Assistant to provide comprehensive support to their Chief Executive Officer in a fully remote capacity. This role requires exceptional communication, time management, and multitasking skills. The ideal candidate will be a master of digital organization, adept at managing complex calendars, coordinating virtual meetings, preparing presentations, and handling confidential information with the utmost discretion. You will be the central point of contact for various internal and external stakeholders, ensuring smooth operational flow and efficient communication.
Key Responsibilities:
Key Responsibilities:
- Manage and maintain the CEO's complex calendar, scheduling appointments, meetings, and travel arrangements (virtual and otherwise).
- Prepare agendas, take minutes, and track action items for executive meetings.
- Draft, proofread, and edit correspondence, reports, presentations, and other documents.
- Conduct research on various topics as requested by the CEO, synthesizing information into concise summaries.
- Act as a gatekeeper and liaison between the CEO and internal/external parties, handling inquiries professionally and efficiently.
- Organize and coordinate virtual team events and meetings, ensuring all participants have the necessary information and access.
- Manage expense reporting and assist with budget tracking for the executive office.
- Handle sensitive and confidential information with the highest level of integrity and discretion.
- Proactively identify opportunities to improve operational efficiency and streamline executive workflows.
- Maintain digital filing systems and ensure easy retrieval of important documents.
This advertiser has chosen not to accept applicants from your region.
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Senior Administrative Operations Manager (Remote)
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and proactive Senior Administrative Operations Manager to lead and optimize their remote administrative functions. This pivotal role will be responsible for overseeing a wide range of administrative tasks, ensuring seamless operations across the organization, and supporting the executive team. You will be instrumental in developing and implementing efficient administrative policies and procedures, managing vendor relationships, and coordinating cross-functional projects. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a proven ability to manage complex workloads in a virtual environment.
Key Responsibilities:
This is a fully remote position, offering flexibility and the opportunity to work from anywhere within Kenya. We are looking for a self-motivated individual who thrives in an autonomous setting and can effectively collaborate with team members across different time zones. The role demands a strong understanding of modern administrative practices and technologies, with a focus on driving continuous improvement. If you are a strategic thinker with a passion for operational excellence and a proven track record in administrative leadership, we encourage you to apply. Your expertise will be crucial in shaping the future of our administrative operations. This role offers a competitive salary and benefits package, along with opportunities for professional development. The ideal candidate will be based in or able to work effectively from the **Mombasa, Mombasa, KE** region, although the role itself is entirely remote.
Key Responsibilities:
- Develop and implement strategic administrative plans to enhance operational efficiency and cost-effectiveness.
- Oversee daily administrative operations, including office management (virtual), facilities coordination (where applicable), and procurement processes.
- Manage a team of administrative staff, providing guidance, training, and performance management.
- Streamline and improve existing administrative workflows and systems.
- Liaise with IT support to ensure smooth functioning of remote work infrastructure and tools.
- Prepare reports, presentations, and correspondence for senior management.
- Manage budgets, track expenses, and ensure financial compliance for administrative departments.
- Coordinate travel arrangements and logistics for staff and clients.
- Act as a key point of contact for internal and external stakeholders, maintaining professional relationships.
- Ensure compliance with all relevant regulations and company policies.
- Contribute to a positive and productive remote work culture.
- Manage the onboarding process for new administrative hires.
- Implement and maintain efficient record-keeping and filing systems, both digital and physical.
This is a fully remote position, offering flexibility and the opportunity to work from anywhere within Kenya. We are looking for a self-motivated individual who thrives in an autonomous setting and can effectively collaborate with team members across different time zones. The role demands a strong understanding of modern administrative practices and technologies, with a focus on driving continuous improvement. If you are a strategic thinker with a passion for operational excellence and a proven track record in administrative leadership, we encourage you to apply. Your expertise will be crucial in shaping the future of our administrative operations. This role offers a competitive salary and benefits package, along with opportunities for professional development. The ideal candidate will be based in or able to work effectively from the **Mombasa, Mombasa, KE** region, although the role itself is entirely remote.
This advertiser has chosen not to accept applicants from your region.
8
Senior HVAC Technician - Remote Technical Support Specialist
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a skilled and experienced Senior HVAC Technician to join their remote technical support team. This is a fully remote position, allowing you to provide expert guidance and support from your home office. As a Remote Technical Support Specialist, you will be responsible for assisting customers and field technicians with complex troubleshooting, diagnostics, and repair guidance for a wide range of HVAC systems. You will leverage remote diagnostic tools, video conferencing, and detailed technical documentation to provide effective solutions. The ideal candidate will have extensive hands-on experience with various HVAC equipment, a strong understanding of refrigeration cycles, electrical systems, and control systems, and excellent communication and problem-solving skills. Responsibilities include: Providing remote technical support to customers and on-site technicians experiencing issues with HVAC equipment; Diagnosing complex HVAC problems using remote diagnostic tools and troubleshooting methodologies; Guiding users through repair procedures, maintenance tasks, and system checks; Analyzing technical issues and identifying root causes; Documenting technical issues, solutions, and customer feedback in a support ticketing system; Developing and updating technical documentation, troubleshooting guides, and FAQs; Collaborating with product development and engineering teams to relay customer feedback and suggest product improvements; Providing training and mentorship to junior support staff in a remote setting; Staying current with advancements in HVAC technology and best practices. Qualifications: A relevant trade certification (e.g., NTC, HVAC Technician Diploma) or equivalent experience; Minimum of 7 years of hands-on experience as an HVAC Technician, with a strong focus on commercial and residential systems; Proven experience in troubleshooting and repairing a wide variety of HVAC equipment, including AC units, furnaces, chillers, and ventilation systems; Solid understanding of refrigeration cycles, electrical schematics, control systems (BMS), and air balancing; Excellent diagnostic skills and the ability to interpret technical manuals and diagrams; Strong verbal and written communication skills, with the ability to explain technical concepts clearly; Proficiency in using remote support tools and software; Ability to work independently, manage time effectively, and prioritize tasks in a remote environment. This is a fantastic opportunity to utilize your expertise from Mombasa, Mombasa, KE .
This advertiser has chosen not to accept applicants from your region.
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