Lead Catering Operations Manager (Remote Strategy)

80200 Nairobi, Nairobi KES200000 Annually WhatJobs

Posted 12 days ago

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full-time
Our client, a prestigious hospitality group, is seeking a dynamic Lead Catering Operations Manager to oversee and strategize catering services remotely. This key role demands a visionary leader with extensive experience in the catering industry, capable of managing operations, client relations, and strategic development from a distance. You will be responsible for ensuring the highest standards of service delivery, optimizing operational efficiency, and driving business growth through innovative catering solutions. The ideal candidate possesses strong leadership abilities, a keen understanding of culinary trends, impeccable organizational skills, and proficiency in leveraging technology for remote management.

Responsibilities include developing and implementing strategic operational plans for catering services, overseeing menu planning and development in collaboration with culinary teams, and managing vendor relationships to ensure quality and cost-effectiveness. You will be responsible for setting and maintaining service standards, ensuring client satisfaction for diverse events, and managing budgets, pricing, and profitability. This role requires the ability to remotely monitor event execution, troubleshoot issues, and implement corrective actions promptly. You will lead and mentor catering teams, fostering a culture of excellence and continuous improvement. Developing new business opportunities, identifying market trends, and proposing innovative service offerings will be crucial aspects of this position. Ensuring compliance with all health, safety, and hygiene regulations across all catering operations is paramount. Performance analysis and reporting to senior management on key metrics, financial performance, and strategic initiatives will also be a significant part of your duties. This position requires a proactive approach to problem-solving and a commitment to delivering exceptional client experiences.

The ideal candidate will hold a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 8 years of progressive experience in catering management, with a strong focus on operations and strategic planning, is required. Proven experience in managing remote teams and operations is highly desirable. Excellent understanding of food and beverage operations, event management, and financial management is essential. Strong leadership, negotiation, and client relationship management skills are critical. Proficiency in using event management software, communication platforms, and data analysis tools for remote oversight is necessary. Exceptional communication and interpersonal skills are required to effectively lead diverse teams and interact with clients. This is an exciting opportunity for an experienced Catering professional to shape the future of their services and lead strategic initiatives from a remote capacity.
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Senior Catering Operations Manager - Remote

80100 Nairobi, Nairobi KES750000 Annually WhatJobs remove_red_eye View All

Posted 19 days ago

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full-time
Our client is a premier catering service provider seeking a dynamic and experienced Senior Catering Operations Manager to lead their remote operations. This is a critical, fully remote role where you will be responsible for overseeing all aspects of catering service delivery, ensuring exceptional quality, client satisfaction, and operational efficiency. The ideal candidate will have a strong background in hospitality management, a keen eye for detail, and proven leadership skills in managing diverse teams and complex logistics. You will play a key role in menu planning, vendor management, quality control, and strategic planning to drive growth and maintain the highest standards of service. This position requires a proactive approach to problem-solving and a commitment to culinary excellence.

Responsibilities:
  • Oversee the planning, execution, and delivery of all catering events, ensuring seamless operations and client satisfaction.
  • Manage and mentor a remote team of catering staff, including chefs, service coordinators, and event managers.
  • Develop and implement operational standards and procedures to maintain exceptional quality and consistency.
  • Control food costs, manage inventory, and negotiate with suppliers to ensure competitive pricing and quality ingredients.
  • Ensure compliance with all health, safety, and hygiene regulations in food preparation and service.
  • Develop and refine catering menus in collaboration with culinary teams, considering client needs and dietary restrictions.
  • Manage event logistics, including staffing, equipment, transportation, and setup, ensuring timely and efficient execution.
  • Build and maintain strong relationships with clients, understanding their needs and exceeding expectations.
  • Analyze operational performance, identifying trends and implementing improvements to enhance efficiency and profitability.
  • Manage budgets, track expenses, and report on financial performance.
  • Develop and execute strategies for service expansion and business growth within the remote framework.
  • Oversee quality assurance for all food and beverage offerings and service standards.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 6 years of progressive experience in catering management or event operations, with a focus on high-volume or luxury services.
  • Demonstrated experience in managing remote teams and distributed operations.
  • Strong understanding of culinary arts, food safety, and sanitation standards.
  • Excellent leadership, communication, and client relationship management skills.
  • Proven ability to manage budgets and control costs effectively.
  • Strong organizational and problem-solving skills with exceptional attention to detail.
  • Proficiency in catering management software and tools is a plus.
  • A passion for food and exceptional service delivery.
  • Experience in strategic planning and business development within the catering industry.
This is a unique opportunity for a seasoned professional to lead and innovate within our client's catering division, working entirely remotely, even while overseeing services related to Mombasa, Mombasa, KE .
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Head Pastry Chef - Remote Operations

80100 Nairobi, Nairobi KES150000 Annually WhatJobs

Posted 22 days ago

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full-time
Our client is seeking an exceptionally talented and innovative Head Pastry Chef to lead their culinary vision in a completely remote capacity. Based out of **Mombasa, Mombasa, KE**, this role requires a leader who can manage and inspire a distributed culinary team, develop cutting-edge pastry recipes, and ensure consistent quality across all our client's virtual dining experiences. The Head Pastry Chef will be responsible for creating a diverse and exciting dessert menu, including cakes, pastries, artisanal breads, and confections, with a focus on seasonal ingredients and contemporary presentation. This role demands a high level of creativity, meticulous attention to detail, and a deep understanding of flavor profiles and baking techniques. You will collaborate closely with the executive chef and operations team to ensure that all pastry items meet our client's stringent quality standards and align with brand identity, even in a remote setting. This involves developing detailed preparation guides, training materials, and quality control protocols for remote kitchen staff. The Head Pastry Chef will also play a crucial role in sourcing high-quality ingredients, negotiating with suppliers, and managing inventory for all culinary locations. Budget management and cost control for the pastry department will be a key responsibility, ensuring profitability while maintaining excellence. You will be expected to stay abreast of global culinary trends, conducting research and experimenting with new ingredients and techniques to keep our client at the forefront of the industry. Performance management of the remote pastry team, including regular virtual check-ins, performance reviews, and professional development, will be essential. This is a unique opportunity for a visionary pastry chef to shape the future of virtual culinary offerings and lead a team from anywhere, while being strategically connected to the operations in **Mombasa, Mombasa, KE**.

Qualifications:
  • Extensive experience (7+ years) as a Pastry Chef, with at least 3 years in a Head Pastry Chef or equivalent leadership role, preferably in a high-volume or multi-location establishment.
  • Proven ability to create innovative and visually appealing pastry dishes.
  • Strong understanding of baking science, food safety, and sanitation regulations.
  • Experience in recipe development, costing, and menu engineering.
  • Exceptional leadership and team management skills, with the ability to motivate and guide a remote workforce.
  • Excellent communication and interpersonal skills, adept at virtual collaboration.
  • Proficiency in using digital tools for communication, project management, and recipe documentation.
  • Experience with ingredient sourcing and supplier management.
  • Culinary degree or equivalent professional certification is highly preferred.
  • A passion for mentorship and developing culinary talent.
  • Ability to manage multiple projects and deadlines effectively in a remote environment.
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Catering Operations Supervisor (Remote)

80100 Nairobi, Nairobi KES90000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a dedicated and organized Catering Operations Supervisor to oversee their remote catering operations. This unique role requires a leader with a strong understanding of culinary services, event management, and team coordination, all managed from a remote capacity. You will be responsible for ensuring the highest standards of food quality, service delivery, and client satisfaction across various catering events. The ideal candidate possesses excellent communication skills, a proactive approach to problem-solving, and the ability to manage logistics and staff remotely. This is an exciting opportunity to shape the client experience and drive operational excellence in a dynamic, remote-first environment.

Key Responsibilities:
  • Supervise and coordinate catering staff, ensuring efficient service delivery for all events.
  • Manage inventory of food, supplies, and equipment, ensuring adequate stock levels.
  • Develop and implement operational procedures to maintain high standards of hygiene and food safety (HACCP compliant).
  • Plan and oversee menu execution, ensuring quality and presentation meet client expectations.
  • Handle client inquiries, feedback, and complaints in a professional and timely manner.
  • Coordinate logistics for events, including scheduling, transportation, and setup.
  • Monitor catering budgets and control costs without compromising quality.
  • Train and mentor catering staff on service standards, food preparation, and safety protocols.
  • Conduct regular virtual team meetings to discuss performance, upcoming events, and operational challenges.
  • Ensure compliance with all relevant health, safety, and regulatory requirements.
  • Analyze operational performance data and implement improvements.
  • Liaise with suppliers and vendors to ensure timely delivery of goods and services.
Qualifications:
  • Diploma or Degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
  • Proven experience in catering management or a similar supervisory role within the hospitality industry.
  • Strong knowledge of food safety and hygiene standards.
  • Excellent leadership, team management, and interpersonal skills.
  • Proficiency in event planning and logistics management.
  • Exceptional problem-solving and decision-making abilities.
  • Strong organizational and time management skills.
  • Excellent communication skills, both written and verbal, with the ability to manage remote teams effectively.
  • Familiarity with catering software or inventory management systems is a plus.
  • Ability to remain calm and effective under pressure.
This is a remote role, allowing for effective management of operations based in Mombasa, Mombasa, KE .
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Head Chef - Remote Catering Operations Management

80100 Nairobi, Nairobi KES195000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a premier catering service provider, is looking for a visionary Head Chef to lead their culinary operations from a remote management perspective. This unique role involves overseeing menu development, quality control, kitchen staff training, and operational efficiency for a diverse range of catering events. You will leverage technology to manage kitchen operations, ensure consistency, and maintain the highest standards of food safety and presentation. The ideal candidate is a creative culinary artist with extensive experience in large-scale catering, exceptional leadership skills, and a proven ability to manage teams and resources effectively, even from a distance. This position is 100% remote, requiring strong organizational and communication capabilities.

Responsibilities:
  • Develop innovative and appealing menus for various catering events, considering dietary restrictions and client preferences.
  • Establish and enforce high standards for food quality, presentation, and preparation techniques.
  • Oversee kitchen operations, ensuring efficiency, sanitation, and adherence to health and safety regulations.
  • Manage food inventory, procurement, and cost control to optimize profitability.
  • Train, mentor, and manage kitchen staff, fostering a positive and productive work environment.
  • Collaborate with event planners and clients to understand their specific culinary needs and ensure satisfaction.
  • Implement and monitor food safety protocols (HACCP) to ensure compliance.
  • Develop and manage kitchen budgets, aiming for cost-effectiveness without compromising quality.
  • Stay updated on culinary trends, new ingredients, and innovative cooking techniques.
  • Troubleshoot and resolve any operational or culinary challenges that arise.

Qualifications:
  • Culinary degree or equivalent professional certification.
  • Minimum of 8 years of progressive experience in the culinary field, with at least 4 years in a Head Chef or Executive Sous Chef role within a large-scale catering environment.
  • Proven expertise in menu planning, recipe development, and food costing.
  • Strong knowledge of food safety regulations and best practices (e.g., HACCP).
  • Excellent leadership, team management, and communication skills.
  • Proficiency in using technology for remote management, inventory control, and communication.
  • Creative flair and a passion for delivering exceptional culinary experiences.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and manage multiple projects in a fully remote setting.
  • This role supports our extensive catering operations in Mombasa, Mombasa, KE , but the position itself is fully remote.
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Remote Catering Operations Manager

80100 Nairobi, Nairobi KES75000 Annually WhatJobs remove_red_eye View All

Posted 22 days ago

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full-time
Our client is looking for a dedicated and resourceful Remote Catering Operations Manager to oversee all aspects of their catering services operations. This is a fully remote position, requiring excellent organizational and communication skills to manage a distributed team and ensure the delivery of high-quality catering experiences. You will be responsible for managing client accounts, developing menus in collaboration with culinary teams, and ensuring operational efficiency from planning to execution. Key responsibilities include overseeing event logistics, managing vendor relationships, and ensuring compliance with health, safety, and sanitation standards, even from a distance. The role involves coordinating with kitchen staff, service teams, and clients to ensure seamless event execution and client satisfaction. You will also be involved in budget management, cost control, and financial reporting for catering operations. Performance monitoring of catering staff, providing feedback, and implementing training programs to enhance service quality will be crucial. The ideal candidate will have a deep understanding of the catering industry, experience in event planning and management, and a proven ability to lead and motivate teams remotely. Strong negotiation skills for vendor contracts and a proactive approach to problem-solving are essential. This position demands exceptional attention to detail, a passion for exceptional service, and the ability to manage multiple projects simultaneously. You will be a key point of contact for clients, ensuring their needs are met and exceeded, and contributing to the overall success and growth of our client's catering division. This is a fantastic opportunity to leverage your expertise in catering management within a flexible, remote work structure, making a tangible impact on client events and operational success.
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Remote Catering Operations Coordinator

80100 Nairobi, Nairobi KES60000 Annually WhatJobs

Posted 7 days ago

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Job Description

contractor
Our client, a premier event catering services provider, is seeking a highly organized and detail-oriented Catering Operations Coordinator to manage their operations remotely. This is a crucial, fully remote position where you will be responsible for ensuring the seamless execution of catering events by coordinating logistics, client communication, and supplier management. You will act as the central point of contact for clients, understanding their event needs, managing dietary requirements, and confirming event details. Your responsibilities will include coordinating with chefs and kitchen staff on menu planning and preparation, liaising with event venues, and managing the scheduling of catering staff. You will also be involved in inventory management for supplies and equipment, ensuring that all necessary items are available for each event. The ideal candidate will have a strong background in hospitality, event management, or catering operations, with exceptional organizational and multitasking skills. Proven experience in client relationship management and a keen understanding of food safety standards are essential. You must possess excellent communication and interpersonal skills, with the ability to manage multiple events simultaneously and resolve issues promptly. This remote role requires a self-motivated individual who can proactively manage operations and maintain high standards of service delivery from their home office. We are looking for someone with a passion for hospitality and a commitment to ensuring every event is a success. This is a fantastic opportunity to contribute to memorable culinary experiences for clients, working in a flexible remote capacity. You will play a vital role in client satisfaction and the operational efficiency of the catering business.
Responsibilities:
  • Coordinate all logistical aspects of catering events from planning to execution.
  • Serve as the primary point of contact for clients, managing inquiries, contracts, and event details.
  • Collaborate with chefs to finalize menus based on client requirements and dietary needs.
  • Schedule and manage catering staff for events, ensuring adequate coverage and professional service.
  • Liaise with event venues and suppliers to confirm arrangements and ensure smooth operations.
  • Oversee inventory of catering supplies, equipment, and rentals, ensuring availability for all events.
  • Maintain detailed records of events, client preferences, and operational feedback.
  • Troubleshoot and resolve any issues that arise during event planning or execution.
  • Ensure adherence to food safety regulations and hygiene standards.
  • Assist in budget tracking for catering events.
  • Contribute to process improvements for catering operations.
  • Manage communication flow between clients, kitchen staff, service teams, and management.
Qualifications:
  • Diploma or Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
  • Minimum of 3 years of experience in catering, hospitality, or event coordination.
  • Demonstrated experience in client relationship management and customer service.
  • Strong organizational, multitasking, and time management skills.
  • Excellent written and verbal communication skills.
  • Familiarity with food safety standards and regulations.
  • Ability to work effectively in a fast-paced, deadline-driven environment.
  • Proficiency in using event management or CRM software is a plus.
  • Ability to work independently and collaboratively in a remote setting.
  • A passion for food and delivering exceptional client experiences.
This remote role offers a great opportunity to be part of the exciting world of event catering, managing operations and client satisfaction from anywhere, and ensuring the success of culinary celebrations.
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Head Remote Catering Operations Manager

80100 Nairobi, Nairobi KES200000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a premier event and catering services provider, is seeking an experienced and visionary Head Remote Catering Operations Manager to lead their operational excellence. This is a fully remote position, ideal for a seasoned professional who can orchestrate high-quality catering operations from anywhere. You will be responsible for ensuring seamless execution of all catering events, maintaining exceptional standards of food quality, service, and client satisfaction. The ideal candidate possesses a deep understanding of catering logistics, menu planning, food safety regulations, and staff management, with a proven ability to manage complex events remotely. Responsibilities include: developing and implementing operational strategies to enhance efficiency and profitability; overseeing menu development and pricing strategies; managing vendor relationships and procurement of supplies; ensuring compliance with food safety and sanitation standards (HACCP); developing and managing event staffing plans and schedules; providing training and development for catering staff; overseeing event execution, ensuring all details are meticulously managed; managing budgets and controlling costs effectively; responding to client inquiries and resolving any issues promptly; analyzing operational performance and implementing improvements; staying current with industry trends and innovations in catering and hospitality. This role requires strong leadership capabilities, excellent problem-solving skills, and exceptional communication and interpersonal skills to effectively manage teams and clients in a virtual setting. The ability to anticipate needs, troubleshoot challenges proactively, and maintain a high level of service consistency across all events is crucial. We are looking for a dedicated and organized leader who can drive operational success and contribute to the continued growth of our client's catering business through strategic remote management.

Qualifications:
  • Diploma or Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
  • Minimum of 7-9 years of experience in catering management or event operations, with a significant focus on operations leadership.
  • Proven experience in managing large-scale catering events and complex logistics.
  • In-depth knowledge of food safety regulations and best practices (e.g., HACCP certification).
  • Strong understanding of menu planning, costing, and vendor management.
  • Excellent leadership, team motivation, and staff training skills.
  • Proficiency in budgeting, financial management, and cost control.
  • Exceptional communication, negotiation, and problem-solving abilities.
  • Ability to manage multiple projects and prioritize effectively in a remote environment.
  • Experience with event management software and technology is a plus.
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Lead Remote Catering Operations Manager

80100 Nairobi, Nairobi KES75000 Monthly WhatJobs

Posted 8 days ago

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full-time
Our client is seeking a highly organized and experienced Lead Remote Catering Operations Manager to oversee and streamline their catering operations from a fully remote capacity. This role is crucial for ensuring the efficient delivery of high-quality catering services across various events and client sites. The ideal candidate will have a proven track record in managing catering logistics, menu planning oversight, inventory management, and client relationship management, all while working autonomously and effectively in a remote environment. You will be responsible for coordinating with kitchen staff, delivery teams, and clients to ensure seamless execution of catering services, upholding our client's standards for excellence.

Key Responsibilities:
  • Oversee the end-to-end management of catering operations, including event planning, menu selection, and service execution, remotely.
  • Coordinate with chefs and kitchen staff on menu development, food preparation, and quality control.
  • Manage inventory levels for food, beverages, and supplies, ensuring optimal stock and minimizing waste.
  • Develop and maintain relationships with vendors and suppliers to ensure timely and cost-effective procurement.
  • Supervise and guide remote catering staff, including event coordinators and service personnel, providing clear direction and support.
  • Ensure compliance with all food safety and hygiene regulations (HACCP, local health codes).
  • Handle client inquiries, customize menu offerings, and ensure client satisfaction for all catering events.
  • Develop and implement operational efficiencies to improve service delivery and reduce costs.
  • Manage budget adherence and financial reporting for catering operations.
  • Troubleshoot and resolve any operational issues that arise during event execution, leveraging remote communication tools.
  • Analyze sales data and client feedback to identify areas for improvement and growth.
  • Stay updated on industry trends and best practices in catering and event management.

Qualifications:
  • Minimum of 5 years of experience in catering management or hospitality operations.
  • Demonstrated experience in remote team management and operations.
  • Strong understanding of food service operations, menu planning, and cost control.
  • Excellent organizational, time management, and multitasking skills.
  • Proficiency in using catering management software and general office productivity tools.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with clients and staff.
  • Knowledge of food safety standards and regulations.
  • Ability to work independently, take initiative, and make sound decisions in a remote setting.
  • A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Experience in event planning is a significant advantage.
This is an exceptional opportunity for a motivated professional to make a significant impact on our client's catering business from a remote location, contributing to exceptional client experiences in **Mombasa, Mombasa, KE**.
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Senior Spa & Wellness Manager - Remote Operations & Program Development

80100 Nairobi, Nairobi KES500000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a premier provider of wellness services, is seeking an experienced Senior Spa & Wellness Manager to oversee and develop their wellness programs from a remote setting. This pivotal role will focus on conceptualizing, implementing, and refining a diverse range of spa and wellness offerings designed to promote holistic health and relaxation. You will be responsible for developing treatment protocols, sourcing high-quality products, training wellness practitioners (remotely and in-person as needed), and ensuring an exceptional client experience. The position requires a deep understanding of the wellness industry, strong leadership capabilities, and a passion for client well-being. You will collaborate with various departments to ensure seamless integration of wellness services and contribute to the overall growth and reputation of the brand.

Key Responsibilities:
  • Develop and implement innovative spa and wellness programs, treatments, and packages.
  • Source and manage relationships with suppliers for skincare, aromatherapy, and other wellness products.
  • Create and maintain high standards for all spa and wellness services, ensuring exceptional client experiences.
  • Develop and deliver training programs for spa therapists and wellness practitioners, focusing on techniques, customer service, and product knowledge.
  • Manage the operational aspects of wellness services, including scheduling, inventory, and budget control.
  • Ensure compliance with health, safety, and hygiene regulations within all wellness facilities.
  • Conduct market research to identify emerging trends and opportunities in the wellness industry.
  • Develop marketing and promotional strategies for wellness services in collaboration with the marketing team.
  • Monitor client feedback and implement improvements to enhance service delivery.
  • Contribute to the overall strategic direction of the wellness division.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field; a Master's degree or relevant professional certifications are a plus.
  • Minimum of 5 years of experience in spa or wellness management, with a proven track record of developing and managing successful programs.
  • Extensive knowledge of various spa treatments, therapies, and wellness modalities.
  • Strong understanding of business operations, financial management, and marketing within the wellness sector.
  • Excellent leadership, team management, and interpersonal skills.
  • Proficiency in spa management software and digital tools for client engagement and program management.
  • Exceptional customer service orientation and problem-solving abilities.
  • Ability to work independently, manage multiple projects, and thrive in a remote work environment.
  • Passion for health, wellness, and holistic well-being.
This remote role offers a fantastic opportunity to shape the future of wellness offerings for a respected brand, providing flexibility and the ability to influence client well-being from anywhere. You will be instrumental in creating rejuvenating experiences and promoting a culture of health.
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