Automotive Diagnostic Technician - Remote Support
Posted 12 days ago
Job Viewed
Job Description
Our client, a cutting-edge automotive technology company, is seeking a highly skilled and experienced Automotive Diagnostic Technician to join their innovative team in a remote support capacity. This role is perfect for an expert mechanic who excels at diagnosing complex vehicle issues and providing remote guidance and solutions. You will be instrumental in supporting field technicians and customers, utilizing advanced diagnostic tools and remote communication technologies to resolve automotive challenges efficiently and effectively.
Key Responsibilities:
Key Responsibilities:
- Provide expert remote diagnostic support for complex automotive issues across a wide range of vehicle makes and models.
- Analyze diagnostic data, fault codes, and vehicle performance parameters to identify root causes of problems.
- Guide and assist on-site technicians through troubleshooting procedures and repair processes via phone, video conferencing, and remote diagnostic platforms.
- Interpret technical service bulletins (TSBs) and repair manuals to provide accurate diagnostic information and repair recommendations.
- Maintain a comprehensive knowledge base of common automotive problems and their solutions.
- Document diagnostic procedures, findings, and resolutions for knowledge sharing and training purposes.
- Collaborate with engineering teams to provide feedback on product performance and identify areas for improvement.
- Stay up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
- Ensure high levels of customer satisfaction through efficient and effective remote support.
- Manage and prioritize incoming diagnostic support requests.
- Develop training materials and conduct virtual training sessions for service technicians.
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or a related field is preferred.
- ASE certifications (Master Certified preferred) are essential.
- Minimum of 5 years of hands-on experience as an automotive technician, with a strong specialization in diagnostics.
- Proficiency in using advanced automotive diagnostic equipment, scan tools, and oscilloscopes.
- Deep understanding of vehicle electrical systems, engine management, transmission systems, and other complex automotive components.
- Excellent problem-solving and analytical skills, with a methodical approach to diagnosis.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical information to both technical and non-technical audiences.
- Experience with remote diagnostic tools and platforms is a significant advantage.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Strong computer skills, including experience with CRM systems and various software applications.
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Lead Automotive Diagnostic Technician (Remote)
Posted 16 days ago
Job Viewed
Job Description
Our client is searching for an exceptional Lead Automotive Diagnostic Technician to join their pioneering remote technical support team. This role is fully remote, enabling you to leverage your expertise from any location. You will be the primary point of contact for complex diagnostic challenges escalated by field technicians and customer service representatives. Your role will involve remotely diagnosing vehicle issues using advanced diagnostic software and equipment, providing expert guidance and solutions to on-site teams, and contributing to the development of troubleshooting documentation. You will analyze diagnostic data, interpret fault codes, and recommend appropriate repair procedures. This position requires a profound understanding of modern automotive systems, including engine management, transmissions, ABS, airbags, and advanced driver-assistance systems (ADAS). You will also play a crucial role in identifying recurring issues, providing feedback to engineering and product development teams, and contributing to the improvement of diagnostic tools and software. The successful candidate will possess excellent problem-solving skills, a meticulous attention to detail, and the ability to communicate technical information clearly and concisely to both technical and non-technical audiences. A passion for staying abreast of the latest automotive technologies and diagnostic techniques is essential. You will work collaboratively with a global team, sharing knowledge and best practices to enhance overall service quality. This is an exciting opportunity to be at the forefront of remote automotive diagnostics, contributing to a cutting-edge service offering. While primarily remote, occasional site visits or training sessions might be required, though the core of the work is performed virtually. The ability to manage your time effectively and work autonomously in a remote environment is critical. We are looking for a self-starter who can take ownership of complex diagnostic problems and deliver effective resolutions.
Responsibilities:
Responsibilities:
- Provide remote expert-level diagnosis for complex automotive issues.
- Guide and support field technicians through remote diagnostic procedures.
- Analyze diagnostic data, fault codes, and vehicle telemetry.
- Develop and update troubleshooting guides and technical documentation.
- Identify trends in vehicle failures and provide feedback to engineering.
- Stay current with automotive technology advancements and diagnostic methodologies.
- Collaborate with customer service and technical support teams.
- Contribute to the improvement of diagnostic tools and software.
- Maintain detailed records of diagnostic activities and resolutions.
- Ensure high levels of customer satisfaction through effective problem resolution.
- Master Technician certifications (e.g., ASE Master Technician) or equivalent experience.
- Minimum of 10 years of experience as an automotive technician, with a strong focus on diagnostics.
- Extensive knowledge of vehicle electronic systems, CAN bus, and diagnostic software.
- Experience with remote diagnostic tools and platforms is a significant advantage.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly.
- Proficiency in using diagnostic scanners, oscilloscopes, and other relevant equipment.
- Ability to work independently and manage time effectively in a remote setting.
- A proactive approach to learning and adapting to new automotive technologies.
- Familiarity with vehicle repair procedures across various makes and models.
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Senior Automotive Diagnostic Technician - Remote Support
Posted 12 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and experienced Senior Automotive Diagnostic Technician to provide remote expert support for their global clientele. This is a fully remote role where you will leverage your extensive knowledge to troubleshoot complex vehicle issues, guide repair procedures, and mentor on-site technicians. You will analyze diagnostic data, interpret technical manuals, and utilize advanced remote diagnostic tools to identify the root causes of mechanical and electrical problems in a wide range of vehicles. Your responsibilities will include providing clear, concise guidance to automotive repair professionals in the field, ensuring accurate and efficient repairs. The ability to communicate complex technical information effectively via video calls, phone, and written reports is paramount. You will also be involved in creating and updating diagnostic guides, training materials, and best practice documentation. This position requires a deep understanding of automotive systems, including engine management, transmission, ABS, SRS, and infotainment systems. Proficiency with advanced diagnostic scanners and software is essential. Experience in troubleshooting cutting-edge automotive technologies, such as electric and hybrid powertrains, is highly desirable. You will act as a subject matter expert, helping to resolve challenging repair cases and improve overall workshop efficiency. This role is ideal for a seasoned technician who excels at problem-solving, possesses strong analytical skills, and enjoys sharing their expertise to help others. You will play a critical role in maintaining vehicle performance and customer satisfaction, contributing to the company's reputation for excellence in automotive service. The work is performed remotely, with a focus on supporting operations and vehicles in diverse locations, including those in or near Mombasa, Mombasa, KE .
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2
Automotive Diagnostics Engineer - Remote Support
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking a skilled Automotive Diagnostics Engineer to provide expert remote support and analysis. This role involves a hybrid work arrangement, combining remote diagnostic work with occasional on-site visits. You will be responsible for analyzing vehicle diagnostic data, troubleshooting complex electrical and mechanical issues, and providing guidance to on-site technicians. This position requires a deep understanding of modern vehicle systems, including engine control units (ECUs), ABS, airbags, and infotainment systems. You will utilize advanced diagnostic tools and software to identify root causes of failures and recommend effective repair strategies. Collaboration with service advisors, technicians, and engineers will be key.
Responsibilities:
Responsibilities:
- Analyze vehicle diagnostic data and fault codes to identify root causes of issues.
- Provide remote technical support and guidance to automotive technicians.
- Troubleshoot complex electrical, mechanical, and electronic system failures in vehicles.
- Interpret technical service bulletins, wiring diagrams, and repair manuals.
- Recommend appropriate repair procedures and parts for effective resolution.
- Maintain accurate records of diagnostic findings and recommended repairs.
- Stay current with advancements in automotive diagnostic technology and vehicle systems.
- Collaborate with quality control teams to identify recurring issues and suggest improvements.
- Conduct occasional on-site diagnostic assessments and provide hands-on support when required.
- Develop and deliver remote training modules on diagnostic techniques.
- Proven experience as an Automotive Technician or Diagnostics Engineer.
- In-depth knowledge of vehicle electrical systems, engine management, and various automotive sub-systems.
- Proficiency with OEM diagnostic software and advanced diagnostic tools (e.g., scanners, oscilloscopes).
- Strong understanding of CAN bus communication protocols and vehicle networks.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills for both remote and in-person interactions.
- Ability to interpret technical documentation and schematics.
- Relevant automotive certifications (e.g., ASE, Master Technician).
- Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field is preferred.
- Willingness to travel occasionally for on-site support as needed.
This advertiser has chosen not to accept applicants from your region.
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Senior Automotive Diagnostic Technician - Remote
Posted 12 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and experienced Senior Automotive Diagnostic Technician to provide expert remote diagnostic services for a wide range of vehicles. This is a fully remote position, enabling you to utilize your advanced diagnostic expertise from your home office. You will be responsible for analyzing complex vehicle issues using state-of-the-art diagnostic tools and software, providing detailed reports and recommendations for repairs. Your duties will include interpreting technical service bulletins, consulting with vehicle owners and service advisors, and staying abreast of the latest automotive technologies and diagnostic procedures. The ideal candidate will possess a Master Automotive Technician certification (ASE or equivalent) and a minimum of 8 years of hands-on experience in automotive repair and diagnostics. Deep knowledge of engine management systems, electrical systems, ABS, airbags, and other vehicle control modules is essential. Proficiency with various diagnostic scanners, oscilloscopes, and multimeters is required. Strong analytical and problem-solving skills, coupled with excellent communication and technical writing abilities, are paramount. You should be adept at explaining complex technical issues in a clear and concise manner. Experience with hybrid and electric vehicle technology is a significant advantage. This role demands a high degree of independence, meticulous attention to detail, and the ability to manage multiple diagnostic cases efficiently in a remote setting. You will be a crucial asset to our client's service network, ensuring accurate diagnoses and customer satisfaction. Our client offers a stimulating remote work environment where your technical prowess in the automotive field can be fully utilized and further developed, contributing to excellence in service from **Mombasa, Mombasa, KE**.
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Senior Automotive Diagnostic Technician (Remote Support) - Remote
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Automotive Diagnostic Technician to provide remote technical support and expertise. This is a fully remote position, allowing you to leverage your extensive knowledge of vehicle diagnostics and repair from your home office. You will be responsible for assisting dealership technicians and service advisors globally by diagnosing complex vehicle issues through remote access tools, interpreting diagnostic data, and providing clear, actionable guidance. This role requires an in-depth understanding of modern automotive electronic systems, engine management, transmission control, and advanced driver-assistance systems (ADAS). You will utilize sophisticated diagnostic software and hardware, troubleshoot fault codes, and recommend appropriate repair procedures. Key responsibilities include analyzing vehicle diagnostic reports, consulting with field technicians via phone and video conferencing, documenting troubleshooting steps, and contributing to a knowledge base of common issues and solutions. You will also be involved in providing feedback to engineering teams on recurring problems and potential product improvements. The ideal candidate will possess exceptional analytical and problem-solving skills, with a meticulous attention to detail. Strong communication abilities are essential, as you will need to clearly explain complex technical information to individuals with varying levels of expertise. As a remote position, you must be self-motivated, highly organized, and capable of managing your workload independently. This opportunity is based in Mombasa, Mombasa, KE , but operates entirely remotely. A minimum of 7 years of experience as an automotive technician, with a strong specialization in diagnostics, is required. ASE certifications (A1-A9, G1, L1, L2) or equivalent are essential. Experience with advanced diagnostic tools (e.g., PicoScope, Autel, Bosch) and a thorough understanding of vehicle communication networks (CAN, LIN) are highly preferred. Familiarity with electric and hybrid vehicle systems is a significant asset. Join our innovative team and help revolutionize automotive service through remote expertise.
This advertiser has chosen not to accept applicants from your region.
5
Senior Automotive Diagnostic Technician - Remote Support & Training
Posted 22 days ago
Job Viewed
Job Description
Our client, a leading automotive manufacturer, is seeking a highly skilled Senior Automotive Diagnostic Technician to join their innovative remote support and training division. This role is critical for providing advanced technical assistance and training to field service technicians, ensuring the highest standards of vehicle diagnosis and repair. The position is fully remote, allowing you to leverage your expertise from anywhere while contributing to the quality and reliability of our client's vehicles, particularly those in the **Mombasa, Mombasa, KE** region. The ideal candidate possesses extensive experience in diagnosing complex automotive issues, a deep understanding of vehicle electronic systems, and exceptional communication skills. You will be responsible for troubleshooting challenging technical problems, developing diagnostic procedures, and delivering remote training sessions. This role offers a unique opportunity to share your knowledge and influence the technical capabilities of service networks globally, all within a flexible remote work environment. Responsibilities will include:
- Providing advanced remote technical support and diagnostic assistance to field service technicians.
- Troubleshooting complex mechanical, electrical, and electronic issues in vehicles.
- Developing and refining diagnostic procedures and repair guides.
- Creating and delivering engaging remote training programs for service personnel.
- Analyzing vehicle diagnostic data and identifying recurring technical issues.
- Collaborating with engineering and product development teams to provide feedback on vehicle performance and design.
- Maintaining up-to-date knowledge of vehicle systems, diagnostic tools, and industry trends.
- Utilizing remote diagnostic tools and software to guide technicians through repairs.
- Contributing to the development of technical documentation and knowledge bases.
- Ensuring adherence to quality standards and customer satisfaction.
- Mentoring and coaching junior technicians through complex diagnostic challenges.
- Facilitating remote technical workshops and webinars.
- Master Technician certification from a reputable automotive organization (e.g., ASE Master Certified).
- Minimum of 8 years of hands-on experience as an automotive technician, with a specialization in diagnostics.
- Extensive knowledge of vehicle electronic systems, engine management, CAN bus, and diagnostic tools.
- Proven experience in troubleshooting and repairing complex automotive issues.
- Strong understanding of vehicle communication networks and diagnostic software.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.
- Experience in training or mentoring junior technicians is highly desirable.
- Proficiency with remote collaboration tools and platforms.
- Ability to work independently and manage time effectively in a remote setting.
- A passion for automotive technology and continuous learning.
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Senior Automotive Technician - Remote Diagnostics
Posted 8 days ago
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Job Description
Our client is looking for a highly skilled Senior Automotive Technician to join their innovative, remote-first service team. In this position, you will be responsible for providing expert remote diagnostics, troubleshooting complex automotive issues, and guiding on-site technicians through repair procedures. The ideal candidate will possess extensive knowledge of modern vehicle systems, including engine diagnostics, electrical systems, transmission, and advanced driver-assistance systems (ADAS). You will utilize cutting-edge diagnostic tools and software to identify problems and recommend solutions. Key responsibilities include analyzing diagnostic data, consulting with service advisors and technicians, documenting repair procedures, and staying abreast of the latest automotive technologies and repair techniques. This role requires exceptional problem-solving skills, a meticulous approach to diagnostics, and the ability to communicate technical information clearly and effectively. As this is a fully remote position, strong self-management, excellent communication, and the ability to work independently are critical. You will be a vital remote resource for our service centers, contributing to efficient and accurate repairs. We are seeking a dedicated professional with a passion for automotive technology and a proven ability to tackle challenging diagnostic problems. This is an exciting opportunity to advance your career in the automotive field while enjoying the flexibility of a remote work environment. Your expertise in diagnosing and solving intricate vehicle issues remotely will be highly valued. This role supports our extensive network, including operations near **Mombasa, Mombasa, KE**, by providing remote technical expertise.
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Senior Automotive Diagnostics Technician (Remote)
Posted 13 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and experienced Senior Automotive Diagnostics Technician to join their innovative team on a fully remote basis. This critical role involves providing expert remote diagnostic support and technical guidance for complex automotive issues across a variety of vehicle makes and models. You will be the go-to expert for field technicians, dealership service advisors, and engineers, utilizing advanced diagnostic tools, schematics, and technical databases to troubleshoot and resolve challenging problems. The ideal candidate possesses a deep understanding of modern vehicle electrical and mechanical systems, exceptional analytical and problem-solving skills, and the ability to communicate technical information clearly and effectively. This position requires a proactive approach to identifying trends and contributing to technical solutions, all performed from your remote workspace.
Responsibilities:
Responsibilities:
- Provide advanced remote diagnostic support for complex automotive issues, including engine performance, electrical systems, HVAC, and powertrain malfunctions.
- Analyze diagnostic trouble codes (DTCs), sensor data, wiring diagrams, and technical service bulletins (TSBs) to identify root causes.
- Guide field technicians and service advisors through diagnostic procedures and repair processes via phone, video conferencing, and remote diagnostic platforms.
- Troubleshoot and resolve intermittent and complex system failures that cannot be easily diagnosed on-site.
- Interpret vehicle data logs and performance metrics to identify potential issues and trends.
- Collaborate with OEM engineers and product development teams to provide feedback on vehicle performance and reliability issues.
- Document diagnostic findings, troubleshooting steps, and resolutions accurately in the company's knowledge base.
- Stay up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
- Contribute to the development of diagnostic training materials and best practices.
- Assist in the evaluation and implementation of new diagnostic equipment and software.
- Identify recurring issues and trends, recommending proactive solutions to prevent future problems.
- Maintain a high level of customer satisfaction by providing timely and effective technical support.
- Proactively research and investigate emerging automotive technologies and their diagnostic implications.
- Associate's or Bachelor's degree in Automotive Technology, Automotive Engineering, or a related field.
- Minimum of 7 years of hands-on experience as a Master Automotive Technician or Diagnostic Specialist, with a strong emphasis on complex diagnostics.
- ASE Master Certifications (A1-A8, L1, L2, L3) are essential.
- Proficiency with a wide range of OEM and aftermarket diagnostic scan tools, oscilloscopes, multimeters, and other diagnostic equipment.
- In-depth knowledge of internal combustion engines, hybrid/electric powertrains, vehicle electrical systems, CAN bus communication, and ADAS.
- Strong understanding of automotive schematics and technical repair information systems.
- Exceptional analytical, logical reasoning, and problem-solving abilities.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to various audiences.
- Proven ability to work independently and manage time effectively in a remote work environment.
- Experience with remote diagnostic tools and platforms is a significant advantage.
- A passion for automotive technology and a commitment to continuous learning.
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Remote Automotive Diagnostic Technician
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and dedicated Remote Automotive Diagnostic Technician to join their innovative support team. This is a unique opportunity to leverage your expertise in automotive systems from a remote location. In this role, you will be responsible for remotely diagnosing complex mechanical and electrical issues in vehicles using advanced diagnostic tools and software. You will guide on-site technicians or vehicle owners through troubleshooting procedures, interpret diagnostic data, and provide clear, actionable solutions. Your ability to analyze technical schematics, wiring diagrams, and repair manuals will be critical. You will act as a subject matter expert, offering support for a wide range of vehicle makes and models. Maintaining detailed records of diagnostic findings, proposed repairs, and resolutions will be a key responsibility. Collaboration with engineering teams to identify recurring issues and contribute to product improvement will also be part of your role. The ideal candidate possesses extensive knowledge of automotive systems, including engine, transmission, braking, and electronic control units. Proven experience with diagnostic scanners, oscilloscopes, and other automotive testing equipment is essential. Excellent problem-solving skills, a meticulous attention to detail, and the ability to communicate technical information clearly and concisely, both verbally and in writing, are paramount. You must be a self-starter, highly organized, and adept at managing your time effectively in a remote setting. A passion for automotive technology and a commitment to providing exceptional technical support are required. This is a fantastic chance to contribute your diagnostic skills to a leading automotive organization without the need for on-site presence at a specific garage. We value individuals who are adaptable, eager to learn, and dedicated to delivering accurate and efficient technical solutions. Your remote diagnostic expertise will be instrumental in keeping vehicles running optimally and ensuring customer satisfaction. A strong understanding of vehicle communication networks (e.g., CAN bus) is highly advantageous.
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