39 Salon Operations jobs in Kenya
Lead Nail Technician & Salon Operations Manager
Posted 13 days ago
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Job Description
We are seeking a highly skilled and motivated Lead Nail Technician & Salon Operations Manager to oversee our remote beauty services division. This is a fully remote position, allowing you to manage operations and guide a team from anywhere. As a remote-first beauty enterprise, we leverage digital platforms for client consultations, service delivery coordination, and team management. You will be responsible for delivering exceptional nail care services, managing salon operations, leading a team of technicians, and ensuring client satisfaction. Your role will involve providing a wide range of nail treatments, maintaining high standards of hygiene and presentation, and contributing to the growth and success of our virtual salon.
Key Responsibilities:
The ideal candidate will possess a professional nail technician certification and a minimum of 5 years of experience as a practicing nail technician, with at least 2 years in a supervisory or management role. Strong knowledge of nail anatomy, various nail enhancement products, and application techniques is essential. Excellent customer service, communication, and interpersonal skills are required for effective remote client and team interaction. Proficiency in using salon management software, scheduling platforms, and virtual communication tools is a must. You should be highly organized, detail-oriented, and possess strong leadership qualities. A passion for beauty and a commitment to excellence are paramount. Experience in managing remote teams and operations within the beauty industry is a significant advantage. Join our innovative and growing team, setting the standard for remote beauty experiences. This role is based remotely, overseeing services nationwide.
Key Responsibilities:
- Performing a comprehensive range of professional nail services, including manicures, pedicures, artificial nail application, and intricate nail art.
- Managing daily salon operations, including appointment scheduling, inventory management, and quality control.
- Leading, training, and motivating a team of remote nail technicians, ensuring adherence to service standards.
- Conducting virtual client consultations to understand their needs and recommend appropriate services and products.
- Maintaining impeccable standards of sanitation and sterilization in accordance with health and safety regulations.
- Promoting and selling retail nail care products and services to clients.
- Resolving client issues and ensuring a high level of customer satisfaction.
- Staying up-to-date with the latest trends, techniques, and products in the nail care industry.
- Contributing to marketing efforts and online presence for the salon.
- Assisting in the development and implementation of new service offerings.
The ideal candidate will possess a professional nail technician certification and a minimum of 5 years of experience as a practicing nail technician, with at least 2 years in a supervisory or management role. Strong knowledge of nail anatomy, various nail enhancement products, and application techniques is essential. Excellent customer service, communication, and interpersonal skills are required for effective remote client and team interaction. Proficiency in using salon management software, scheduling platforms, and virtual communication tools is a must. You should be highly organized, detail-oriented, and possess strong leadership qualities. A passion for beauty and a commitment to excellence are paramount. Experience in managing remote teams and operations within the beauty industry is a significant advantage. Join our innovative and growing team, setting the standard for remote beauty experiences. This role is based remotely, overseeing services nationwide.
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Senior Cosmetologist & Salon Operations Manager
Posted 14 days ago
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Job Description
Our client is seeking a dynamic and highly skilled Senior Cosmetologist with proven leadership experience to manage salon operations remotely. This unique opportunity allows you to leverage your expertise in beauty services and management from a remote location. You will be responsible for overseeing all aspects of salon operations, ensuring exceptional client experiences, managing staff, and driving business growth through innovative service offerings and marketing initiatives. Key responsibilities include providing a full range of cosmetology services (hair styling, cutting, coloring, treatments, potentially nail care and makeup), maintaining high standards of hygiene and salon presentation, and managing inventory and supplies. You will lead and motivate a team of stylists and beauty professionals, conduct performance reviews, and facilitate ongoing training to enhance skills and service quality. Developing and implementing marketing strategies to attract and retain clients, managing the appointment schedule, and handling client inquiries and complaints will be crucial. The ideal candidate will have a Cosmetology license and a minimum of 5 years of experience in the beauty industry, with at least 2 years in a supervisory or management role. A strong portfolio showcasing advanced technical skills and a keen eye for style and trends is essential. Excellent communication, interpersonal, and customer service skills are paramount for this remote role, enabling effective client and team engagement. Business acumen, financial management skills (budgeting, P&L understanding), and experience with salon management software are highly desirable. You should be passionate about the beauty industry, possess a strong work ethic, and be adept at managing and inspiring a team in a remote operational structure.
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Senior Cosmetologist and Salon Manager
Posted 13 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Cosmetologist and Salon Manager to lead their esteemed beauty establishment. This is a fully remote position, focused on the management and strategic oversight of salon operations, client relations, and staff development from your dedicated home office. You will be responsible for overseeing all aspects of salon services, ensuring exceptional client experiences, managing inventory, scheduling appointments, and leading a team of talented beauty professionals. Key duties include providing expert cosmetology services (hair, makeup, nails, skincare), developing and implementing marketing strategies to attract and retain clients, managing salon finances, and ensuring adherence to hygiene and safety standards. The ideal candidate possesses advanced cosmetology certifications, extensive practical experience, and proven leadership and management capabilities. Exceptional customer service, communication, and interpersonal skills are paramount for building strong client relationships and fostering a positive team environment. Proficiency in salon management software and marketing tools is highly beneficial. This role demands a creative, organized, and self-motivated individual who can manage multiple priorities effectively and work independently while maintaining a high level of professionalism. Our client is dedicated to supporting its remote management team with the necessary tools and resources to excel. We are looking for an ambitious individual passionate about the beauty industry, committed to delivering excellence, and capable of driving the salon's success through exceptional service and strategic leadership. This is a rewarding opportunity to influence the growth and reputation of a premier beauty destination, all within the flexible structure of a remote management role.
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Senior Cosmetologist & Salon Manager
Posted 21 days ago
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Job Description
Our client, a premier wellness and beauty establishment, is seeking an experienced and visionary Senior Cosmetologist & Salon Manager to oversee their operations and client services. This is a fully remote leadership position, allowing you to manage and elevate the salon's offerings and team from anywhere. The ideal candidate will possess exceptional technical skills in cosmetology, combined with strong leadership, client relationship management, and business acumen.
As the Senior Cosmetologist & Salon Manager, you will be responsible for providing high-level cosmetology services, including advanced hair cutting, coloring, styling, skincare treatments, and makeup application, while also managing the day-to-day operations of the salon. You will lead and mentor a team of cosmetologists, ensuring they deliver outstanding client experiences and maintain the highest standards of service. Key responsibilities include performing a full range of advanced cosmetology services, developing and implementing service protocols to ensure quality and consistency, managing salon staff, including scheduling, training, performance reviews, and motivation, overseeing inventory management, ordering supplies, and maintaining vendor relationships, ensuring compliance with health, safety, and sanitation regulations, developing and executing marketing strategies to attract and retain clients, managing client bookings and ensuring exceptional customer service, handling client inquiries, complaints, and feedback professionally, monitoring salon performance metrics and implementing strategies for growth, and staying current with the latest beauty trends, techniques, and product innovations. A professional cosmetology certification or license is mandatory. A minimum of 7-10 years of experience as a practicing cosmetologist, with at least 3-5 years in a management or supervisory role within a salon or spa environment, is required. Proven expertise in a wide range of cosmetology services, including hair, skin, and makeup, is essential. Strong leadership, communication, interpersonal, and customer service skills are crucial. Experience with salon management software and point-of-sale (POS) systems is preferred. The ability to manage budgets, control costs, and drive revenue growth is highly desirable. This remote position demands an organized, proactive, and results-oriented individual who can inspire a team and deliver an unparalleled client experience. You will be key to maintaining and enhancing the salon's reputation for excellence and client satisfaction.
As the Senior Cosmetologist & Salon Manager, you will be responsible for providing high-level cosmetology services, including advanced hair cutting, coloring, styling, skincare treatments, and makeup application, while also managing the day-to-day operations of the salon. You will lead and mentor a team of cosmetologists, ensuring they deliver outstanding client experiences and maintain the highest standards of service. Key responsibilities include performing a full range of advanced cosmetology services, developing and implementing service protocols to ensure quality and consistency, managing salon staff, including scheduling, training, performance reviews, and motivation, overseeing inventory management, ordering supplies, and maintaining vendor relationships, ensuring compliance with health, safety, and sanitation regulations, developing and executing marketing strategies to attract and retain clients, managing client bookings and ensuring exceptional customer service, handling client inquiries, complaints, and feedback professionally, monitoring salon performance metrics and implementing strategies for growth, and staying current with the latest beauty trends, techniques, and product innovations. A professional cosmetology certification or license is mandatory. A minimum of 7-10 years of experience as a practicing cosmetologist, with at least 3-5 years in a management or supervisory role within a salon or spa environment, is required. Proven expertise in a wide range of cosmetology services, including hair, skin, and makeup, is essential. Strong leadership, communication, interpersonal, and customer service skills are crucial. Experience with salon management software and point-of-sale (POS) systems is preferred. The ability to manage budgets, control costs, and drive revenue growth is highly desirable. This remote position demands an organized, proactive, and results-oriented individual who can inspire a team and deliver an unparalleled client experience. You will be key to maintaining and enhancing the salon's reputation for excellence and client satisfaction.
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Lead Hair Stylist & Salon Manager
Posted 16 days ago
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Job Description
Our client, a high-end, contemporary salon renowned for its innovative styling and exceptional client care, is seeking a Lead Hair Stylist & Salon Manager to join their team in Meru. This role combines artistic talent with strong leadership and operational management skills. The ideal candidate will be a master stylist with a flair for creating cutting-edge looks, coupled with the ability to manage a team, oversee daily operations, and ensure an unparalleled client experience. This is a unique opportunity to shape the creative direction of the salon and foster a positive, productive work environment.
Responsibilities:
Responsibilities:
- Provide expert hair styling services, including cuts, coloring, treatments, and advanced styling techniques, catering to a diverse clientele.
- Lead and mentor a team of talented hair stylists, fostering a collaborative and motivating atmosphere.
- Oversee daily salon operations, including appointment scheduling, client flow, and inventory management.
- Ensure adherence to the highest standards of hygiene, sanitation, and safety protocols.
- Manage salon finances, including budgeting, cash handling, and payroll processing.
- Develop and implement marketing strategies to attract new clients and retain existing ones.
- Handle client consultations, complaints, and feedback professionally and efficiently.
- Stay current with the latest hair trends, techniques, and product knowledge through continuous education and training.
- Conduct performance reviews and provide ongoing coaching to salon staff.
- Manage supplier relationships and ensure optimal stock levels of salon products and supplies.
- Contribute to the overall brand image and client satisfaction by delivering exceptional service.
- Maintain the salon's aesthetic appeal and create a welcoming environment for clients and staff.
- Implement and monitor service quality control measures.
- Promote retail sales of salon products and services.
- Lead by example in professionalism, creativity, and client care.
- A recognized hairdressing qualification and significant experience as a senior stylist.
- Proven experience in a salon management or supervisory role.
- Exceptional creative and technical hairdressing skills across various services.
- Strong leadership, team management, and motivational abilities.
- Excellent customer service and communication skills, with the ability to build rapport with clients and staff.
- Proficiency in salon management software and basic financial management.
- A strong understanding of salon operations, health, and safety regulations.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- A passion for the beauty industry and a commitment to continuous learning and professional development.
- Creative vision and a keen eye for detail.
- Experience with marketing and client retention strategies.
- Ability to work flexible hours, including weekends.
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Job Description
Our client, a high-end salon and spa establishment, is seeking a passionate and experienced Senior Salon & Spa Manager to lead its operations and client experience. This is a fully remote role, ideal for an individual who can manage and enhance the business's strategic direction, client services, and staff development from a distance, focusing on operational excellence and growth initiatives. You will be responsible for ensuring exceptional client satisfaction, managing staff performance, overseeing service quality, and implementing strategies to drive revenue and profitability. This role demands strong leadership, excellent interpersonal skills, and a deep understanding of the beauty and wellness industry. You will work closely with service providers, administrative staff, and marketing teams to create a cohesive and high-performing environment. Key responsibilities include staff recruitment, training, and retention; inventory management of retail products and supplies; managing appointment scheduling and client flow; and ensuring adherence to hygiene and safety standards. The ideal candidate will have a proven track record in salon or spa management, with a strong business acumen and a flair for customer service. A passion for beauty, wellness, and delivering outstanding client experiences is essential. This is a fantastic opportunity to make a significant impact on the success and reputation of a premier beauty establishment. Your ability to strategize for remote oversight, coach teams effectively, and maintain exceptional service standards will be key to driving success in this dynamic role. The focus will be on strategic management, operational efficiency, and elevating the client journey.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all aspects of salon and spa operations to ensure seamless client experiences.
- Lead, train, and motivate a team of beauty therapists, stylists, and administrative staff.
- Develop and implement strategies to enhance client satisfaction and retention.
- Manage service quality, ensuring adherence to high professional standards.
- Oversee appointment scheduling, client flow, and service delivery processes.
- Manage inventory of professional supplies and retail products, including ordering and stock control.
- Implement and enforce all health, safety, and hygiene protocols.
- Manage operational budgets and drive revenue growth through service and retail sales.
- Handle client inquiries, feedback, and complaints effectively.
- Collaborate with marketing teams on promotional activities and service development.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field; specialized training in beauty therapy or cosmetology is a plus.
- Minimum of 5 years of experience in salon or spa management.
- Proven track record of successful team leadership and staff development.
- Strong understanding of beauty and wellness services and industry trends.
- Excellent customer service, communication, and interpersonal skills.
- Experience with salon/spa management software and POS systems.
- Proficiency in financial management and budget control.
- Ability to strategize and manage operations remotely, ensuring high service standards.
- Passion for the beauty and wellness industry.
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Lead Cosmetologist & Spa Operations Manager
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Lead Cosmetologist and Spa Operations Manager to oversee their premier beauty and wellness center. This is a fully remote position, allowing you to manage operations and client consultations from the comfort of your home office. The ideal candidate will have a comprehensive background in cosmetology, a proven track record in spa management, and exceptional leadership abilities. You will be responsible for ensuring the highest standards of client service, staff training and development, inventory management, and the overall operational efficiency of the spa. This role requires a deep understanding of various beauty treatments, skincare science, and the latest industry trends. You will also play a crucial role in developing and implementing new service offerings, marketing strategies, and client retention programs. The successful candidate will manage a team of aestheticians, therapists, and receptionists, fostering a positive and productive work environment. Key responsibilities include setting performance goals, conducting regular reviews, managing schedules, and ensuring compliance with health and safety regulations. Client consultation will be a significant part of the role, requiring excellent communication and interpersonal skills to understand client needs and recommend appropriate treatments. Proficiency in spa management software and online booking systems is essential. This position is based in Ongata Rongai, Kajiado, KE , but is managed remotely. We are looking for an innovative individual with a passion for the beauty and wellness industry, who can drive growth and enhance the client experience. A cosmetology certification from a recognized institution and a minimum of 7 years of experience in the field, with at least 3 years in a management capacity, are required. Strong business acumen, financial management skills, and a commitment to continuous improvement are also necessary. You will be instrumental in shaping the spa's reputation and ensuring client satisfaction through exceptional service delivery. This remote role requires self-discipline, excellent organizational skills, and the ability to motivate a team from a distance. Opportunities for professional development and staying current with global beauty trends will be provided. Join us in redefining beauty and wellness experiences through cutting-edge practices and unparalleled customer care, all managed from a flexible, remote setting.
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Director of Virtual Spa Operations & Wellness Programs
Posted 7 days ago
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Job Description
Our client is revolutionizing the beauty and wellness industry by seeking a visionary Director of Virtual Spa Operations & Wellness Programs. This is a premier, fully remote leadership opportunity for an individual passionate about delivering exceptional client experiences and innovative wellness solutions through digital platforms. You will be responsible for conceptualizing, developing, and executing comprehensive virtual spa operations and a diverse range of wellness programs designed to promote holistic well-being. The ideal candidate will possess extensive experience in spa management, wellness program development, and a deep understanding of digital service delivery. You will lead a team of remote wellness practitioners and customer service professionals, ensuring seamless service delivery and client satisfaction. This role requires strong strategic planning, operational oversight, and a commitment to fostering a positive and supportive remote work environment.
Responsibilities:
Responsibilities:
- Develop and implement the overall strategy for virtual spa operations and online wellness programs.
- Oversee the daily operations of the virtual spa, ensuring high-quality service delivery.
- Design, curate, and manage a diverse portfolio of online wellness services, including virtual consultations, guided meditations, fitness classes, and mindfulness sessions.
- Recruit, train, and manage a remote team of wellness professionals (e.g., therapists, coaches, instructors).
- Establish and maintain service standards, protocols, and quality assurance measures for all virtual offerings.
- Develop and manage budgets, forecasts, and resource allocation for the virtual spa and wellness programs division.
- Collaborate with marketing and technology teams to enhance the user experience and promote virtual services.
- Monitor industry trends and incorporate innovative wellness practices and technologies.
- Analyze performance metrics, gather client feedback, and implement improvements to enhance service offerings and client satisfaction.
- Ensure compliance with all relevant health, safety, and data privacy regulations.
- Foster a collaborative and supportive team culture within a remote work setting.
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in spa management, wellness program development, or a related field, with at least 3 years in a leadership role.
- Demonstrated experience in developing and managing online or virtual service delivery models.
- Strong understanding of various wellness modalities and a passion for holistic health.
- Proven ability to lead and motivate remote teams.
- Excellent strategic planning, operational management, and financial acumen.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in using virtual collaboration tools and spa management software.
- Experience in digital marketing and online service promotion is advantageous.
- Certification in relevant wellness disciplines (e.g., yoga, meditation, coaching) is a plus.
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Lead Aesthetician & Spa Operations Manager
Posted 23 days ago
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Job Description
Our client, a luxury wellness brand, is seeking a passionate and results-driven Lead Aesthetician & Spa Operations Manager to oversee their remote client consultations and digital service offerings. This is a fully remote role, allowing you to leverage your expertise in beauty and wellness from any location. You will be responsible for leading a team of aestheticians, developing and refining treatment protocols, and ensuring the highest standards of client care through virtual channels. Key duties include conducting in-depth client consultations via video conferencing, recommending personalized skincare regimens and treatments, managing appointment scheduling, and overseeing inventory for product sales. The ideal candidate will have extensive experience in advanced skincare treatments, a deep understanding of cosmetic ingredients and their applications, and a proven ability to build strong client relationships. Excellent communication, sales, and customer service skills are essential. You will also be involved in training new team members and contributing to the development of new service offerings. A strong understanding of digital marketing and social media platforms to promote services is a plus. This is a fantastic opportunity to shape the future of remote beauty services and contribute to client well-being in a flexible and innovative environment. This position is conceptually linked to Thika, Kiambu, KE .
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Lead Aesthetician and Spa Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Our client is a luxury wellness retreat dedicated to providing unparalleled beauty and wellness experiences. We are seeking an exceptional Lead Aesthetician and Spa Operations Manager to oversee our spa services and ensure the highest standards of client care and operational excellence. This is a fully remote position, allowing for flexible work arrangements while managing the strategic direction and quality of our spa offerings. The ideal candidate combines advanced aesthetic expertise with strong leadership and business management skills.
Responsibilities:
Responsibilities:
- Lead and mentor a team of highly skilled aestheticians, fostering a culture of continuous learning and professional development.
- Develop and refine advanced skincare treatment protocols, ensuring they are innovative, effective, and meet client expectations.
- Oversee daily spa operations, including scheduling, inventory management, client relations, and staff supervision.
- Ensure strict adherence to hygiene, sanitation, and safety standards within the spa environment.
- Manage client consultations, providing expert advice on skincare concerns and recommending personalized treatment plans.
- Drive service revenue and profitability through upselling, cross-selling, and effective client retention strategies.
- Source, evaluate, and implement new product lines and treatment technologies to enhance the spa's offerings.
- Develop and deliver training programs for spa staff on new treatments, products, and service standards.
- Collaborate with marketing teams to develop promotional campaigns and enhance the spa's brand image.
- Monitor client feedback and implement improvements to enhance the overall guest experience.
- Manage vendor relationships and negotiate favorable terms for products and equipment.
- Maintain detailed client records and ensure confidentiality.
- Advanced Diploma or Certification in Cosmetology/Aesthetics from a recognized institution.
- Minimum of 8 years of experience as a practicing Aesthetician, with at least 3 years in a supervisory or management role within a high-end spa or beauty clinic.
- Extensive knowledge of a wide range of aesthetic treatments, skin analysis techniques, and cosmetic ingredients.
- Proven experience in spa operations management, including staff management, inventory control, and financial oversight.
- Excellent client consultation and communication skills, with a passion for providing exceptional customer service.
- Strong leadership qualities with the ability to motivate and inspire a team.
- Proficiency in spa management software and relevant technology platforms.
- Knowledge of marketing principles and strategies within the beauty and wellness industry.
- Ability to work independently, manage multiple priorities, and maintain high standards in a remote setting.
- A creative mindset with a flair for innovation in beauty treatments and client experience.
- Certification in specialized treatments (e.g., laser, advanced peels) is a plus.
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