505 Sales Staff jobs in Kenya
Retail Sales Associate
60100 Embu, Eastern
KES30000 Monthly
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Posted 1 day ago
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Job Description
Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team. This role will involve engaging with customers, assisting them with product selection, and processing sales transactions. The ideal candidate will possess excellent communication and interpersonal skills, a friendly demeanor, and a passion for the retail environment. You will be responsible for maintaining the store's appearance, restocking shelves, and ensuring a positive shopping experience for every customer. Knowledge of the products offered and the ability to upsell or cross-sell are highly valued. This position offers a hybrid work arrangement, combining in-store responsibilities with potential remote tasks such as inventory management analysis or online customer service support. A commitment to achieving sales targets and contributing to the team's success is essential. Previous experience in a customer-facing role is an advantage, but comprehensive training will be provided. We are seeking individuals who are reliable, adaptable, and eager to learn. This role offers a great opportunity for individuals looking to gain valuable experience in the retail sector and develop their sales skills.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Restock merchandise and manage inventory levels.
- Handle customer inquiries and resolve complaints effectively.
- Achieve individual and team sales goals.
- Assist with opening and closing procedures.
- Participate in team meetings and training sessions.
- Contribute to a positive and collaborative work environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills for handling transactions.
- A positive attitude and willingness to learn.
- Ability to stand for extended periods and lift moderate weight.
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0
Retail Sales Manager
20100 Mwembe
KES70000 Annually
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Posted 4 days ago
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Job Description
Our client is seeking an experienced and dynamic Retail Sales Manager to lead and inspire a team in **Naivasha, Nakuru, KE**. This role will involve a combination of on-site management and remote strategic planning, offering a hybrid work arrangement. You will be responsible for driving sales performance, optimizing store operations, and ensuring an exceptional customer experience. As a Sales Manager, you will set sales targets, monitor performance metrics, and implement strategies to achieve and exceed revenue goals. Your leadership skills will be critical in recruiting, training, and motivating the sales team to deliver outstanding results. You will oversee inventory management, visual merchandising, and ensure compliance with company policies and procedures. The ability to analyze sales data, identify market trends, and adapt strategies accordingly is essential. You will collaborate with various departments to ensure seamless store operations and customer satisfaction. This position requires a strong understanding of retail dynamics, excellent interpersonal skills, and a passion for fostering a positive and productive work environment. You will also leverage technology to manage remote aspects of your role, such as team communication and performance tracking.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead, mentor, and motivate the retail sales team to achieve sales targets.
- Develop and implement effective sales strategies to drive revenue growth.
- Manage daily store operations, including inventory control and visual merchandising.
- Ensure exceptional customer service standards are consistently met.
- Analyze sales data and market trends to identify opportunities and challenges.
- Recruit, train, and develop sales associates.
- Oversee store compliance with company policies and safety regulations.
- Manage staffing schedules and operational budgets effectively.
- Collaborate with marketing and operations teams to enhance store performance.
Qualifications:
- Proven experience in retail sales management or a similar leadership role.
- Demonstrated success in achieving sales targets and driving business growth.
- Strong leadership, coaching, and team-building skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in retail management software and data analysis.
- Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
- Knowledge of inventory management and visual merchandising principles.
- A strong customer focus and commitment to service excellence.
This advertiser has chosen not to accept applicants from your region.
1
Retail Sales Associate (Specialty)
50100 Kakamega, Western
KES45000 Monthly
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Posted today
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Job Description
Our client is looking for an enthusiastic and customer-focused Retail Sales Associate specializing in (Specify Product Category, e.g., electronics, fashion, home goods) to join our vibrant, fully remote sales team. This role is integral to providing exceptional customer experiences and driving sales through personalized service and product knowledge. As a remote employee, you will engage with customers via multiple channels, including live chat, video consultations, and email, offering expert advice and guiding them through their purchasing journey. You will be responsible for understanding customer needs, recommending suitable products, and ensuring a seamless transaction process. This is a remote-first position, demanding excellent communication and interpersonal skills. Key responsibilities include actively engaging with potential customers, addressing product inquiries, and overcoming objections. You will be expected to stay up-to-date with product features, benefits, and promotions to effectively upsell and cross-sell. Building rapport with customers and fostering loyalty through outstanding service is paramount. You will also be responsible for processing orders accurately, managing customer feedback, and contributing to team sales targets. The ability to work independently, manage your time effectively, and maintain a high level of productivity in a remote setting is essential. This is an exciting opportunity for a passionate sales professional to contribute to a leading retail brand, supporting our market presence in **Kakamega, Kakamega, KE**, without needing to be physically present in a store.
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2
Senior Retail Sales Associate
40400 Kapsuser
KES45000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Retail Sales Associate to join their vibrant team in Kericho, Kericho, KE . This role is crucial to the success of our retail operations, focusing on providing exceptional customer service, driving sales, and maintaining an organized and appealing store environment. The ideal candidate will possess a strong understanding of retail sales principles, excellent communication skills, and a passion for delivering outstanding customer experiences. You will be responsible for assisting customers with product selection, answering inquiries, and resolving complaints effectively and courteously. Your duties will also include processing sales transactions accurately using our POS system, managing inventory levels, stocking shelves, and ensuring the store is always tidy and presentable. Furthermore, you will play a key role in merchandising displays to attract customers and highlight key products. Training new sales associates on product knowledge and sales techniques will also be part of your responsibilities, contributing to the overall growth and development of the sales team. We are looking for someone who can work independently, take initiative, and contribute to a positive team atmosphere. A proven track record in retail sales, particularly in a supervisory or senior role, is highly desirable. The ability to work flexible hours, including weekends and holidays, is essential for this position. If you are a motivated individual with a keen eye for detail and a commitment to excellence in retail, we encourage you to apply. This position offers a competitive salary and opportunities for growth within the company. You will be expected to meet and exceed sales targets, contributing directly to the company's success in the Kericho region. Your ability to build rapport with customers and foster loyalty will be a significant asset.
This advertiser has chosen not to accept applicants from your region.
3
Senior Retail Sales Associate
50100 Tuwan
KES40000 Annually
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Posted 2 days ago
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Job Description
Our client is actively seeking a dedicated and customer-focused Senior Retail Sales Associate to join their thriving remote sales team. In this fully remote position, you will be instrumental in driving sales performance and ensuring an exceptional customer experience across our client's online retail channels. Your primary responsibility will be engaging with potential customers via various digital platforms, understanding their needs, and guiding them towards suitable product selections. This involves expertly showcasing product features and benefits, answering detailed inquiries, and processing sales transactions efficiently. You will be a key point of contact for customer support, resolving issues and providing solutions to ensure complete satisfaction. Proactive engagement, upselling, and cross-selling will be integral to achieving and exceeding sales targets. You will also be involved in gathering customer feedback to help inform product development and marketing strategies. Maintaining an up-to-date knowledge of product lines, promotions, and company policies is essential. The ideal candidate will possess outstanding communication and interpersonal skills, with a natural ability to build rapport with customers. Previous experience in a remote sales or customer service role within the retail sector is highly advantageous. A strong understanding of e-commerce platforms and sales processes is preferred. You must be self-motivated, highly organized, and possess a disciplined approach to managing your workload in a remote setting. The ability to work independently, manage your time effectively, and consistently meet performance metrics is paramount. This role offers a flexible, remote work environment, allowing you to contribute to our client's success from the comfort of your home, while supporting their operations in the Bungoma, Bungoma, KE area. If you are passionate about sales and customer service and thrive in a dynamic, digital-first environment, we encourage you to apply.
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4
Senior Retail Sales Associate
40100 Tuwan
KES45000 Annually
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Posted 4 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Eldoret, Uasin Gishu, KE**. This role requires a blend of customer service excellence, product knowledge, and sales acumen. As a Senior Sales Associate, you will be responsible for providing exceptional customer experiences, assisting customers with product selection, processing sales transactions accurately, and maintaining visual merchandising standards. You will also play a key role in training and mentoring junior sales staff, ensuring they adhere to company policies and sales techniques. The ideal candidate will possess a deep understanding of retail operations, inventory management, and loss prevention strategies. You will engage with customers on the sales floor, understand their needs, and recommend suitable products, thereby driving sales performance. Key responsibilities include achieving individual and team sales targets, contributing to store profitability, and upholding the brand's reputation. This position involves standing for extended periods, lifting merchandise, and working flexible hours, including weekends and holidays. A proactive approach to problem-solving and the ability to work effectively in a fast-paced environment are essential. You will be expected to stay updated on product knowledge and promotions. Your commitment to customer satisfaction will be paramount, fostering loyalty and repeat business. This role offers a fantastic opportunity for professional growth within the retail sector, with potential for advancement into leadership positions for high-performing individuals. We are looking for someone who is passionate about retail, customer-centric, and eager to contribute to a successful store environment. The ability to communicate effectively in both Swahili and English is a significant advantage.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide in-depth product information and recommendations based on customer needs.
- Process sales transactions accurately using the POS system.
- Maintain store appearance and visual merchandising standards.
- Train and mentor new sales associates.
- Achieve and exceed individual and team sales goals.
- Manage inventory counts and stock replenishment.
- Handle customer inquiries and resolve complaints efficiently.
- Contribute to a positive and collaborative team environment.
- Ensure adherence to all company policies and procedures.
- Previous experience in a senior retail sales role preferred.
- Excellent customer service and interpersonal skills.
- Proven sales ability with a track record of meeting targets.
- Strong product knowledge and presentation skills.
- Ability to work independently and as part of a team.
- Basic math and computer proficiency.
- Flexibility to work varied shifts, including evenings and weekends.
- High school diploma or equivalent required; further education a plus.
This advertiser has chosen not to accept applicants from your region.
5
Senior Retail Sales Associate
50100 Tuwan
KES45000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking an experienced and dynamic Senior Retail Sales Associate to join their thriving team in **Bungoma, Bungoma, KE**. This role is pivotal in driving sales, enhancing customer experience, and contributing to the overall success of the retail operations. The ideal candidate will possess a strong understanding of sales techniques, merchandising principles, and customer service excellence. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products. This includes providing detailed product information, processing transactions accurately, and handling customer inquiries and complaints with professionalism. Additionally, you will assist in maintaining store appearance, organizing merchandise displays, and ensuring inventory levels are managed effectively. Training new team members on sales strategies and customer service standards will also be a key responsibility. We are looking for an individual with a proven track record in retail sales, exceptional communication and interpersonal skills, and a passion for delivering outstanding service. A proactive approach to problem-solving and the ability to work independently as well as part of a team are essential. The successful candidate will be expected to meet and exceed sales targets, contributing to the growth and profitability of the store. This is an exciting opportunity for a motivated individual to advance their career in the retail sector. Join us and become a valuable part of a customer-focused organization.
Responsibilities:
Responsibilities:
- Greet customers warmly and assist them in finding products.
- Provide expert advice on product features and benefits.
- Process sales transactions accurately using the POS system.
- Maintain a high level of product knowledge.
- Achieve and exceed personal and store sales targets.
- Handle customer inquiries, feedback, and complaints effectively.
- Assist in visual merchandising and maintaining store aesthetics.
- Manage inventory counts and stock replenishment.
- Train and mentor junior sales staff.
- Adhere to company policies and procedures.
- Previous experience in a senior retail sales role is essential.
- Demonstrated ability to meet sales targets.
- Excellent communication and interpersonal skills.
- Customer-oriented mindset with a passion for service.
- Proficiency in POS systems and basic computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong organizational and time management skills.
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6
Senior Retail Sales Associate (Remote)
40100 Tuwan
KES45000 Monthly
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a highly motivated and customer-centric Senior Retail Sales Associate to join their dynamic, fully remote sales team. This is an exceptional opportunity for an experienced sales professional to leverage their skills in a remote-first environment, contributing directly to customer satisfaction and sales targets from the comfort of their home office. The ideal candidate will possess a proven track record in retail sales, exceptional communication skills, and the ability to build rapport with customers virtually.
Responsibilities:
Responsibilities:
- Engage with customers via digital channels (chat, email, video calls) to understand their needs and provide expert product recommendations.
- Process sales transactions accurately and efficiently through online systems.
- Maintain a deep understanding of product features, benefits, and pricing to effectively address customer inquiries.
- Proactively identify opportunities to upsell and cross-sell products, exceeding individual and team sales goals.
- Provide post-sale support, addressing customer concerns and ensuring a positive overall experience.
- Collaborate with the remote sales team and management to share best practices and contribute to process improvements.
- Stay updated on product knowledge, market trends, and competitor activities.
- Manage customer databases and ensure all interactions are logged accurately.
- Participate in regular virtual team meetings and training sessions.
- Contribute to a positive and collaborative remote work environment.
- Minimum of 3 years of experience in a retail sales or customer service role, preferably with some exposure to remote customer interaction.
- Demonstrated success in meeting and exceeding sales targets.
- Excellent verbal and written communication skills, with a clear and professional tone.
- Proficiency in using CRM software and e-commerce platforms.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work independently and manage time effectively in a remote setting.
- High school diploma or equivalent; further education or certifications in sales or marketing are a plus.
- Reliable internet connection and a dedicated home office space conducive to remote work.
- A proactive and adaptable approach to learning and adopting new technologies.
- Passion for providing outstanding customer service and a genuine interest in the retail industry.
This advertiser has chosen not to accept applicants from your region.
7
Senior Retail Sales Associate - Remote
20200 Mwembe
KES45000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. You will be responsible for driving sales, providing exceptional customer service, and managing online customer inquiries. The ideal candidate will have a proven track record in retail sales, strong communication skills, and the ability to work independently. You will be expected to meet and exceed sales targets, build strong customer relationships, and process transactions accurately and efficiently through various online platforms. This role requires a proactive approach to identifying customer needs and recommending appropriate products or services. You will also play a key role in providing feedback to the sales management team on customer trends and product performance.
Responsibilities:
Qualifications:
Responsibilities:
- Achieve personal and team sales targets through effective selling and customer engagement.
- Provide outstanding customer service, addressing inquiries and resolving issues promptly and professionally via chat, email, and phone.
- Maintain a deep understanding of our client's product offerings to effectively guide customers.
- Process sales transactions accurately using our client's e-commerce platforms and CRM systems.
- Build and nurture long-term customer relationships by understanding their needs and preferences.
- Stay updated on product knowledge, promotions, and sales strategies.
- Collaborate with remote team members to share best practices and drive collective success.
- Contribute to the creation of sales reports and performance analysis.
Qualifications:
- Minimum of 3 years of experience in retail sales, preferably in an e-commerce or customer-facing role.
- Excellent verbal and written communication skills in Swahili and English.
- Proficiency in using CRM software and online sales platforms.
- Strong sales acumen and a customer-centric approach.
- Ability to work independently and manage time effectively in a remote environment.
- High school diploma or equivalent; further education in business or marketing is a plus.
- Must have a reliable internet connection and a suitable home office setup.
This advertiser has chosen not to accept applicants from your region.
8
Senior Retail Sales Associate (Remote)
20100 Mwembe
KES45000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic, remote-first team. This role is pivotal in driving sales, enhancing customer engagement, and providing exceptional online customer service. You will be responsible for managing customer inquiries via live chat, email, and phone, processing orders, and troubleshooting any issues that arise. A key aspect of this position involves educating customers on product features, benefits, and promotions, thereby assisting them in making informed purchasing decisions. You will also be tasked with handling returns and exchanges, ensuring a smooth and satisfactory resolution for the customer. Furthermore, this role requires active participation in team meetings, contributing to strategy discussions, and collaborating with marketing and product development teams to provide customer feedback. The ideal candidate will possess a deep understanding of retail sales techniques and a proven track record of meeting and exceeding sales targets. This is a fantastic opportunity to leverage your sales expertise in a flexible, remote environment. We are looking for individuals who are proactive, possess excellent communication skills, and are adept at building rapport with customers online. The ability to work independently and manage your time effectively is crucial for success in this role. Experience with CRM software and e-commerce platforms is highly desirable. If you are passionate about retail and thrive in a remote setting, we encourage you to apply. This position offers the chance to make a significant impact on our client's online retail operations from the comfort of your home office. The ideal candidate will be comfortable working with digital tools and platforms, demonstrating a strong aptitude for technology. Join us and be a part of a forward-thinking company that values its remote workforce and invests in their professional growth.
This advertiser has chosen not to accept applicants from your region.
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