Remote Retail Merchandising Specialist
01201 Ruiru, Central
KES220000 Annually
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Our client, a prominent national retailer, is seeking a creative and data-driven Remote Retail Merchandising Specialist to optimize product presentation and drive sales performance across their diverse product categories. This fully remote position will involve analyzing sales data, identifying market trends, and developing effective merchandising strategies to enhance the customer shopping experience, both online and in physical store locations. You will be responsible for planning product assortments, managing inventory levels, and creating compelling visual displays that align with brand identity and seasonal campaigns.
Your core responsibilities will include collaborating with buying, marketing, and e-commerce teams to ensure cohesive product strategies. You will track inventory performance, identify slow-moving items, and recommend strategies for liquidation or promotion. Developing and implementing planograms and visual merchandising guidelines for various store formats and online platforms will be a key aspect of your role. Analyzing customer feedback and sales data to inform product placement and promotional activities is crucial. You will also stay informed about competitor merchandising strategies and industry best practices.
The ideal candidate will possess a strong understanding of retail operations, visual merchandising principles, and consumer behavior. Excellent analytical skills, attention to detail, and proficiency in merchandising software and data analysis tools are essential. Strong communication and presentation skills are required to effectively convey merchandising strategies and recommendations to cross-functional teams. As this is a remote position, self-motivation, excellent time management, and the ability to work independently are paramount. You should be adept at using digital tools for collaboration and project management. A passion for retail and a keen eye for aesthetics are highly desirable.
Key Qualifications:
Your core responsibilities will include collaborating with buying, marketing, and e-commerce teams to ensure cohesive product strategies. You will track inventory performance, identify slow-moving items, and recommend strategies for liquidation or promotion. Developing and implementing planograms and visual merchandising guidelines for various store formats and online platforms will be a key aspect of your role. Analyzing customer feedback and sales data to inform product placement and promotional activities is crucial. You will also stay informed about competitor merchandising strategies and industry best practices.
The ideal candidate will possess a strong understanding of retail operations, visual merchandising principles, and consumer behavior. Excellent analytical skills, attention to detail, and proficiency in merchandising software and data analysis tools are essential. Strong communication and presentation skills are required to effectively convey merchandising strategies and recommendations to cross-functional teams. As this is a remote position, self-motivation, excellent time management, and the ability to work independently are paramount. You should be adept at using digital tools for collaboration and project management. A passion for retail and a keen eye for aesthetics are highly desirable.
Key Qualifications:
- Bachelor's degree in Marketing, Business, Fashion Merchandising, or a related field.
- Minimum of 3 years of experience in retail merchandising, visual merchandising, or product management.
- Proven ability to analyze sales data and translate insights into actionable merchandising plans.
- Proficiency in merchandising software, retail analytics tools, and Microsoft Office Suite.
- Strong understanding of visual display principles and retail space planning.
- Excellent communication, collaboration, and presentation skills.
- Ability to work effectively in a remote, fast-paced environment.
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0
Virtual Retail Experience Consultant
00200 Mlolongo, Eastern
KES3000 Daily
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Our client is looking for an innovative and customer-focused Virtual Retail Experience Consultant to design and enhance online shopping journeys. This is a fully remote position, perfect for individuals passionate about creating engaging and seamless digital retail environments. You will be responsible for analyzing customer behavior on e-commerce platforms, identifying friction points, and recommending strategies to improve user experience and drive sales. Your role will involve developing virtual merchandising concepts, advising on website navigation and product presentation, and contributing to the overall digital storefront design. We are seeking candidates with a keen eye for detail, a strong understanding of retail trends, and the ability to translate customer insights into actionable recommendations. You will collaborate with marketing and IT teams to implement improvements, conduct A/B testing on various elements of the online store, and measure the impact of implemented strategies. The ability to create compelling visual mockups and present ideas effectively to stakeholders, even in a remote setting, is essential. You should be adept at using analytics tools to track key performance indicators and identify opportunities for optimization. This role requires a creative mindset, excellent analytical skills, and a passion for delivering exceptional online customer experiences. You will be at the forefront of shaping how customers interact with our client's brand in the digital space, ensuring a consistent and appealing experience across all virtual touchpoints. A background in e-commerce, digital marketing, or a related field, coupled with proven experience in UX/UI design or customer journey mapping, will be highly advantageous. We value candidates who can think outside the box and are committed to staying abreast of the latest developments in online retail and customer engagement strategies. Your contributions will directly influence customer satisfaction and brand loyalty.
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1
E-commerce Platform Manager - Remote Online Store Lead
00901 Ruiru, Central
KES260000 Annually
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Our client is looking for an experienced E-commerce Platform Manager to oversee and optimize their online sales channels. This is a fully remote role, providing a fantastic opportunity to manage a key aspect of the business from anywhere. The E-commerce Platform Manager will be responsible for the day-to-day operations, strategic development, and continuous improvement of the company's e-commerce website and related platforms. This includes managing product listings, inventory, order fulfillment integration, and ensuring a seamless customer experience. You will work closely with marketing, IT, and customer service teams to drive sales, improve conversion rates, and enhance customer satisfaction. The ideal candidate has a strong understanding of e-commerce best practices, a proven ability to analyze sales data, and experience with various e-commerce platforms and tools. You will be tasked with identifying new opportunities for growth, implementing new features, and optimizing the user journey to maximize online revenue. Excellent project management skills, a data-driven approach, and the ability to collaborate effectively with cross-functional teams in a remote setting are critical for success. This role requires a proactive individual who can manage multiple priorities and adapt to the ever-evolving landscape of online retail.
Responsibilities:
Qualifications:
Responsibilities:
- Manage the end-to-end operations of the e-commerce website.
- Optimize product listings, descriptions, and images for maximum conversion.
- Oversee inventory management and ensure accurate stock levels.
- Collaborate with marketing teams to drive traffic and sales.
- Analyze e-commerce sales data and customer behavior to identify trends and opportunities.
- Implement and manage A/B testing to improve website performance.
- Ensure a seamless and user-friendly online customer experience.
- Troubleshoot and resolve any technical issues related to the e-commerce platform.
- Stay informed about e-commerce trends and best practices.
- Manage relationships with third-party e-commerce service providers.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 4 years of experience in e-commerce management.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of SEO, SEM, and digital marketing principles related to e-commerce.
- Experience with web analytics tools (e.g., Google Analytics).
- Excellent analytical, problem-solving, and project management skills.
- Strong communication and collaboration skills, with experience working in a remote team.
- Detail-oriented with a focus on customer experience.
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2
Retail Store Manager
01021 Mlolongo, Eastern
KES90000 Annually
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Our client is seeking a dynamic and experienced Retail Store Manager to oversee operations and drive sales for their retail outlet. Although the physical location is in Mlolongo, this position allows for remote management of certain aspects and strategic planning. You will be responsible for managing daily store operations, ensuring excellent customer service, maintaining visual merchandising standards, and achieving sales targets. This role involves leading and motivating a team of sales associates, overseeing inventory management, implementing loss prevention strategies, and ensuring compliance with company policies. You will also be involved in local marketing initiatives and community engagement. The ideal candidate will have a proven track record in retail management, strong leadership and communication skills, and a deep understanding of sales techniques and customer relationship management. Experience with retail POS systems and inventory management software is essential. While some responsibilities will require on-site presence or coordination, key strategic planning, performance analysis, and team development can be managed effectively remotely. This role offers a unique opportunity to lead a retail operation with the flexibility to manage key functions from a remote location, focusing on strategy and team enablement. You will be instrumental in creating a positive and profitable retail environment. Your ability to inspire your team, manage operational efficiency, and drive customer satisfaction will be paramount. We are looking for a passionate and driven individual who can contribute to the brand's success through exceptional leadership and strategic oversight. The role demands a results-oriented approach and a commitment to maintaining high standards across all aspects of the retail operation.
Responsibilities:
Responsibilities:
- Manage daily store operations and ensure seamless customer experience.
- Lead, train, and motivate a team of retail sales associates.
- Achieve and exceed store sales and performance targets.
- Maintain visual merchandising standards and store presentation.
- Oversee inventory management, including stock levels and ordering.
- Implement loss prevention strategies to minimize shrinkage.
- Ensure compliance with company policies and procedures.
- Develop and execute local marketing and promotional activities.
- Analyze sales data and identify opportunities for growth.
- Provide exceptional customer service and resolve customer issues.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in retail management.
- Proven ability to lead and develop a sales team.
- Strong understanding of sales, merchandising, and customer service principles.
- Experience with retail POS systems and inventory management software.
- Excellent communication, interpersonal, and leadership skills.
- Ability to analyze sales data and make informed business decisions.
- Proficiency in managing operational budgets.
- Adaptability and ability to manage responsibilities in a hybrid (remote/on-site) fashion.
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3
Senior E-commerce Retail Specialist
00200 Ruiru, Central
KES120000 Annually
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Our client is seeking a highly motivated and results-driven Senior E-commerce Retail Specialist to join their fully remote team. This role is critical in driving online sales, optimizing the customer journey, and enhancing brand presence across various digital platforms. You will be responsible for developing and implementing e-commerce strategies, managing online product listings, and analyzing sales data to identify trends and opportunities for growth. The ideal candidate will have a deep understanding of the online retail landscape, excellent analytical skills, and a proven track record of increasing conversion rates and customer engagement.
Key responsibilities include managing the company's online store, ensuring it is user-friendly, visually appealing, and up-to-date with the latest products and promotions. You will work closely with marketing teams to execute digital marketing campaigns, including SEO, SEM, social media marketing, and email marketing, to drive traffic and sales. This role also involves managing customer service inquiries and feedback received through online channels, ensuring prompt and satisfactory resolutions. You will be expected to stay abreast of industry best practices and emerging technologies in e-commerce and digital retail.
Qualifications: A Bachelor's degree in Marketing, Business, E-commerce, or a related field is preferred. A minimum of 4 years of experience in e-commerce, online retail, or digital marketing is required. Proven experience with e-commerce platforms (e.g., Shopify, Magento), CMS, and analytics tools (e.g., Google Analytics) is essential. Strong knowledge of SEO, SEM, social media marketing, and email marketing strategies is necessary. Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly. This is a fully remote position, requiring a self-starter attitude, strong time management skills, and the ability to collaborate effectively with a distributed team. You must have a reliable internet connection and a suitable home office setup to excel in this role.
Responsibilities:
Key responsibilities include managing the company's online store, ensuring it is user-friendly, visually appealing, and up-to-date with the latest products and promotions. You will work closely with marketing teams to execute digital marketing campaigns, including SEO, SEM, social media marketing, and email marketing, to drive traffic and sales. This role also involves managing customer service inquiries and feedback received through online channels, ensuring prompt and satisfactory resolutions. You will be expected to stay abreast of industry best practices and emerging technologies in e-commerce and digital retail.
Qualifications: A Bachelor's degree in Marketing, Business, E-commerce, or a related field is preferred. A minimum of 4 years of experience in e-commerce, online retail, or digital marketing is required. Proven experience with e-commerce platforms (e.g., Shopify, Magento), CMS, and analytics tools (e.g., Google Analytics) is essential. Strong knowledge of SEO, SEM, social media marketing, and email marketing strategies is necessary. Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly. This is a fully remote position, requiring a self-starter attitude, strong time management skills, and the ability to collaborate effectively with a distributed team. You must have a reliable internet connection and a suitable home office setup to excel in this role.
Responsibilities:
- Develop and execute e-commerce strategies to drive online sales and revenue.
- Manage and optimize online product catalog, including descriptions, images, and pricing.
- Analyze website traffic, sales data, and customer behavior to identify areas for improvement.
- Implement and manage digital marketing campaigns (SEO, SEM, Social Media, Email).
- Enhance the online customer experience and ensure seamless checkout processes.
- Handle customer inquiries and provide excellent online customer support.
- Collaborate with internal teams (marketing, product, IT) to achieve business objectives.
- Stay updated on e-commerce trends, technologies, and competitor activities.
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4
Remote Retail Merchandising Specialist
00201 Ruiru, Central
KES55000 month
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Our client, a rapidly growing retail company, is looking for a creative and analytical Remote Retail Merchandising Specialist. This is a fully remote position where you will contribute to optimizing product presentation and sales performance across our diverse retail channels. Your role will involve analyzing sales data, market trends, and competitor activities to develop effective merchandising strategies. You will be responsible for planning product assortments, creating visual merchandising guidelines, and ensuring product placement aligns with brand strategy and customer preferences. Key responsibilities include collaborating with buying and marketing teams to plan seasonal campaigns, developing planograms and product displays, and monitoring inventory levels to ensure product availability. You will also analyze the performance of merchandising initiatives and provide recommendations for improvement. The ideal candidate possesses a strong understanding of retail merchandising principles, excellent analytical skills, and a creative eye for visual presentation. Proficiency in retail analytics software, planogram software, and Microsoft Excel is essential. Experience in e-commerce merchandising is a plus. This remote role requires strong communication and collaboration skills, as you will work closely with cross-functional teams, including store operations, marketing, and product management, through virtual channels. You must be highly organized, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment. We are seeking a proactive individual who can translate data into compelling visual strategies that drive sales and enhance the customer shopping experience. Join our client and shape the future of retail merchandising.
Responsibilities:
Responsibilities:
- Analyze sales data, customer behavior, and market trends to inform merchandising strategies.
- Develop and implement product assortment plans for various retail channels.
- Create and manage visual merchandising guidelines and planograms.
- Collaborate with the buying team to select and introduce new products.
- Monitor inventory levels and work with supply chain to ensure product availability.
- Develop and execute seasonal merchandising campaigns and promotions.
- Analyze the performance of merchandising initiatives and provide actionable insights.
- Ensure product placement and displays align with brand standards and marketing objectives.
- Conduct competitive analysis to identify best practices and market opportunities.
- Communicate merchandising plans and strategies effectively to store teams and stakeholders.
- Bachelor's degree in Marketing, Merchandising, Business Administration, or a related field.
- Proven experience in retail merchandising, visual merchandising, or category management.
- Strong analytical skills with the ability to interpret sales data and market trends.
- Proficiency in retail analytics software and MS Office Suite (especially Excel).
- Experience with planogram software (e.g., JDA, Space), is a plus.
- Creative thinking and a good eye for visual presentation.
- Excellent communication and interpersonal skills for remote collaboration.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Understanding of retail operations and customer shopping behavior.
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5
Senior Product Manager - E-commerce & Digital Marketing
01100 Ruiru, Central
KES120000 Annually
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Our client, a leading player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a seasoned Senior Product Manager with a strong background in e-commerce and digital marketing to lead their online product strategy. This is a pivotal remote-first role, offering the opportunity to shape the digital future of our renowned brands. You will be responsible for defining the product vision, strategy, and roadmap for our e-commerce platforms and digital initiatives. This involves conducting market research, analyzing consumer behavior, and identifying emerging trends to drive product innovation and growth. You will work closely with cross-functional teams, including engineering, design, marketing, sales, and operations, to deliver high-quality products that meet customer needs and business objectives. Key responsibilities include managing the entire product lifecycle, from ideation and development to launch and ongoing optimization. You will define product requirements, prioritize features, and manage the product backlog, ensuring timely and successful delivery. Developing and executing data-driven marketing campaigns to drive customer acquisition, engagement, and retention across digital channels will be a core focus. You will also monitor key performance indicators (KPIs), analyze campaign results, and iterate on strategies to maximize ROI. The ideal candidate will possess a bachelor's degree in Business, Marketing, Computer Science, or a related field, with a minimum of five years of experience in product management, specifically within the e-commerce or digital marketing space, ideally within the FMCG industry. Proven experience in managing complex digital products and driving significant online revenue growth is essential. Strong analytical skills, proficiency in A/B testing, SEO/SEM, and digital analytics tools (e.g., Google Analytics) are required. Excellent communication, stakeholder management, and leadership abilities are crucial for collaborating effectively with diverse teams and influencing product direction. You must be a strategic thinker with a customer-centric mindset and a deep understanding of the digital landscape. This role requires a self-starter who can operate independently in a remote setting, manage multiple projects simultaneously, and deliver results in a fast-paced environment. If you are passionate about leveraging technology to drive business growth in the FMCG sector, we encourage you to apply.
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6
Remote E-commerce & Social Media Marketing Manager
00100 Witeithie
KES120000 Annually
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Our client is looking for a dynamic and creative Remote E-commerce & Social Media Marketing Manager to drive their online presence and sales. This is a fully remote role where you will be responsible for developing and executing strategies to enhance customer engagement, boost online sales, and build brand awareness across various social media platforms and e-commerce channels. You'll leverage your expertise in digital marketing to create compelling content and optimize campaigns.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement comprehensive e-commerce and social media marketing strategies.
- Manage and grow social media presence across platforms like Facebook, Instagram, Twitter, LinkedIn, and TikTok.
- Create engaging and high-quality content, including graphics, videos, and written copy, tailored for each platform.
- Plan and execute paid social media advertising campaigns, optimizing for performance and ROI.
- Manage the company's e-commerce website, ensuring a seamless user experience and driving conversions.
- Analyze website traffic, sales data, and social media metrics to identify trends and insights.
- Develop and execute email marketing campaigns to nurture leads and engage customers.
- Collaborate with design and content creation teams to produce visually appealing assets.
- Stay up-to-date with the latest social media trends, tools, and best practices.
- Monitor online conversations and engage with the community to build brand loyalty.
- Manage influencer collaborations and partnerships.
- Track and report on campaign performance, providing actionable insights.
- Optimize product listings and descriptions on e-commerce platforms.
- Conduct competitor analysis to identify opportunities and threats.
- Implement A/B testing for ads, landing pages, and email campaigns.
Qualifications:
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Proven experience managing e-commerce platforms and social media marketing.
- Demonstrated success in growing social media engagement and driving online sales.
- Expertise in social media advertising platforms (e.g., Facebook Ads Manager, Google Ads).
- Strong understanding of SEO and SEM principles.
- Excellent copywriting and content creation skills.
- Proficiency with analytics tools (e.g., Google Analytics, social media insights).
- Experience with email marketing platforms (e.g., Mailchimp, HubSpot).
- Creative thinking and a keen eye for design.
- Ability to work independently and manage multiple projects in a remote setting.
- Strong organizational and time management skills.
- Familiarity with e-commerce platforms like Shopify, WooCommerce, or Magento.
- Knowledge of digital marketing trends and best practices.
- Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
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7
Senior E-commerce Operations Manager (Remote)
90402 Mlolongo, Eastern
KES82000 Annually
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Our client, a fast-growing online retail business, is seeking an experienced and detail-oriented Senior E-commerce Operations Manager to oversee and optimize their online sales channels. This is a fully remote position, offering you the flexibility to manage operations from your preferred location. You will be responsible for the day-to-day management of the e-commerce platform, ensuring a seamless and efficient customer experience from browsing to fulfillment. Your core duties will include managing online product listings, inventory management, order processing, and coordinating with logistics partners for timely delivery. You will also play a key role in optimizing website performance, managing customer service inquiries related to orders and shipping, and implementing strategies to reduce cart abandonment and improve conversion rates. The ideal candidate will possess a strong understanding of e-commerce platforms, online merchandising, and supply chain management. Excellent analytical skills are required to monitor key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value, and to identify areas for improvement. You must have proven experience in managing online sales operations and a keen eye for detail in product presentation and customer service. This position demands strong problem-solving abilities, exceptional communication skills, and the capacity to work independently and lead initiatives in a remote setting. You will be instrumental in driving the growth and efficiency of our client's online retail operations. This is an excellent opportunity to apply your e-commerce expertise and operational management skills in a flexible, remote role, contributing significantly to the success of a thriving online business. If you are a proactive and results-driven e-commerce professional with a passion for customer satisfaction and operational excellence, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee all aspects of e-commerce operations, including website management, order fulfillment, and customer service.
- Manage online product catalog, ensuring accuracy and optimization for search engines.
- Monitor inventory levels and coordinate with suppliers and warehouses.
- Process customer orders efficiently and ensure timely shipping and delivery.
- Manage customer inquiries, returns, and exchanges, ensuring high customer satisfaction.
- Analyze e-commerce data and KPIs to identify trends and opportunities for improvement.
- Implement strategies to enhance website user experience and conversion rates.
- Collaborate with marketing teams to support promotional campaigns.
- Manage relationships with third-party logistics providers and
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8
Senior Retail Operations Manager
01021 Ruiru, Central
KES220000 Annually
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Job Description
Our client is seeking a highly experienced and strategic Senior Retail Operations Manager to oversee and optimize their retail operations, leveraging a fully remote work model. This pivotal role requires a leader with a deep understanding of retail best practices, supply chain management, and customer experience enhancement. You will be responsible for developing and implementing operational strategies that drive efficiency, profitability, and consistent brand execution across all retail touchpoints, remotely managing store teams and processes.
Key Responsibilities:
Qualifications:
This is an exceptional opportunity to make a significant impact on a growing retail business from a remote setting.
Key Responsibilities:
- Develop and implement operational strategies to enhance retail efficiency, productivity, and profitability.
- Oversee daily retail operations, ensuring adherence to company standards and procedures.
- Manage inventory levels, merchandising, and visual presentation standards remotely.
- Develop and implement operational policies and procedures to streamline workflows and improve performance.
- Analyze sales data and operational metrics to identify trends, opportunities, and challenges.
- Drive improvements in customer service, sales performance, and overall customer experience.
- Collaborate with cross-functional teams, including marketing, merchandising, and human resources, to achieve business objectives.
- Manage operational budgets and control costs effectively.
- Ensure compliance with all health, safety, and security regulations.
- Develop and implement training programs for store staff and management on operational procedures and best practices.
- Oversee the implementation of new retail technologies and systems.
- Conduct regular performance reviews of store operations and provide feedback for improvement.
- Manage relationships with suppliers and vendors related to store operations.
- Drive initiatives for continuous improvement and operational excellence.
- Maintain a strong understanding of market trends and competitor activities.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, Operations Management, or a related field.
- Minimum of 7 years of progressive experience in retail operations management, with a strong track record of success.
- Demonstrated expertise in store operations, inventory management, visual merchandising, and customer service.
- Proven ability to develop and implement effective operational strategies that drive profitability and efficiency.
- Strong analytical and problem-solving skills, with proficiency in retail analytics and reporting tools.
- Excellent leadership, communication, and interpersonal skills.
- Experience managing teams and overseeing operations in a remote or distributed environment.
- Proficiency in retail management software and POS systems.
- Ability to travel occasionally for site visits or strategic meetings, though the role is primarily remote.
- Commitment to delivering an exceptional customer experience.
This is an exceptional opportunity to make a significant impact on a growing retail business from a remote setting.
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