Senior E-commerce Operations Manager
60101 Meru , Eastern
KES180000 Annually
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Our client is seeking a dynamic and experienced Senior E-commerce Operations Manager to oversee and optimize all aspects of their online sales channels and social media engagement strategies. This pivotal role is based in Meru, Meru, KE . The ideal candidate will be responsible for developing and implementing innovative strategies to drive online sales growth, enhance customer experience, and maintain a strong brand presence across various digital platforms. Key responsibilities include managing the day-to-day operations of the e-commerce platform, including inventory management, order fulfillment, and shipping logistics. You will also be tasked with analyzing sales data and customer behavior to identify trends and opportunities for improvement. Furthermore, you will lead the social media marketing team, creating compelling content, managing advertising campaigns, and fostering community engagement to boost brand awareness and customer loyalty. Collaboration with cross-functional teams, such as marketing, product development, and customer service, will be essential to ensure seamless integration and consistent brand messaging. The successful applicant will have a proven track record of success in e-commerce management, with a deep understanding of digital marketing principles and social media trends. Strong analytical skills, excellent communication abilities, and a results-oriented mindset are paramount. Experience with e-commerce platforms (e.g., Shopify, Magento) and social media management tools is required. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. This is a fantastic opportunity to join a growing company and make a significant impact in the rapidly evolving e-commerce landscape.
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0
E-commerce Marketing Manager (Remote)
60200 Meru , Eastern
KES2600000 Annually
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Our client, a growing retail brand, is seeking a dynamic and results-driven E-commerce Marketing Manager to lead their digital marketing efforts from a remote location. This role is critical in driving online sales, enhancing brand visibility, and acquiring new customers through strategic digital marketing initiatives.
You will be responsible for developing and executing comprehensive digital marketing campaigns across various channels, including SEO, SEM, social media marketing, email marketing, and affiliate marketing. Key duties include managing the e-commerce website's content and user experience, analyzing website traffic and conversion data to optimize campaign performance, and managing the digital marketing budget effectively. You will also oversee social media engagement and content creation to build a strong online community around the brand.
The ideal candidate will have a Bachelor's degree in Marketing, Digital Media, Business Administration, or a related field, along with a minimum of five years of experience in e-commerce marketing. Proven experience in managing successful SEO/SEM campaigns, social media strategies, and email marketing automation is essential. Proficiency with web analytics tools (e.g., Google Analytics), e-commerce platforms, and marketing automation software is required. Strong analytical skills, creativity, and a data-driven approach to decision-making are key. Excellent communication and interpersonal skills are necessary for collaborating with internal teams and external agencies. This is a fully remote position, requiring a highly organized, self-motivated individual with a proven ability to work independently and manage multiple projects in a virtual environment. Your strategic marketing acumen will be instrumental in elevating the brand's online presence and driving substantial revenue growth.
You will be responsible for developing and executing comprehensive digital marketing campaigns across various channels, including SEO, SEM, social media marketing, email marketing, and affiliate marketing. Key duties include managing the e-commerce website's content and user experience, analyzing website traffic and conversion data to optimize campaign performance, and managing the digital marketing budget effectively. You will also oversee social media engagement and content creation to build a strong online community around the brand.
The ideal candidate will have a Bachelor's degree in Marketing, Digital Media, Business Administration, or a related field, along with a minimum of five years of experience in e-commerce marketing. Proven experience in managing successful SEO/SEM campaigns, social media strategies, and email marketing automation is essential. Proficiency with web analytics tools (e.g., Google Analytics), e-commerce platforms, and marketing automation software is required. Strong analytical skills, creativity, and a data-driven approach to decision-making are key. Excellent communication and interpersonal skills are necessary for collaborating with internal teams and external agencies. This is a fully remote position, requiring a highly organized, self-motivated individual with a proven ability to work independently and manage multiple projects in a virtual environment. Your strategic marketing acumen will be instrumental in elevating the brand's online presence and driving substantial revenue growth.
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1
Remote Retail Operations Manager
60200 Meru , Eastern
KES210000 Annually
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Our client is searching for an experienced and results-driven Remote Retail Operations Manager to oversee and enhance their retail operations across various channels. This fully remote position allows you to manage and optimize store performance from anywhere. You will be responsible for ensuring operational excellence, driving sales growth, and maintaining high standards of customer service. Key duties include developing and implementing operational strategies, setting sales targets, and monitoring key performance indicators (KPIs) to track progress and identify areas for improvement. You will manage inventory levels, optimize store layouts, and ensure compliance with company policies and procedures. The ideal candidate will have a strong understanding of retail management, merchandising, and customer experience principles. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at analyzing sales data, identifying market trends, and implementing effective strategies to boost revenue. Experience with retail management software and e-commerce platforms is highly desirable. This role requires a highly organized, proactive, and adaptable individual who thrives in a dynamic, remote work environment. You will be responsible for motivating and guiding retail teams, fostering a positive work culture, and ensuring the smooth execution of daily operations. If you are passionate about retail and possess a proven ability to manage and optimize operations in a remote setting, this opportunity is for you. Join our team and play a key role in the success and growth of our retail brand.
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2
Remote E-commerce Operations Manager
60200 Meru , Eastern
KES150000 Annually
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Posted 1 day ago
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Our client is looking for a proactive and detail-oriented E-commerce Operations Manager to oversee their online retail operations from a remote setting. This role is essential for ensuring the smooth and efficient functioning of all aspects of the e-commerce business, from order fulfillment to customer service management. You will be responsible for developing and implementing strategies to optimize the online customer experience, improve operational efficiency, and drive sales growth. Key duties include managing inventory levels, coordinating with third-party logistics providers, monitoring website performance, and analyzing sales data to identify trends and opportunities. The ideal candidate will have a proven track record in e-commerce management, with experience in areas such as digital marketing, CRM systems, and supply chain management. You will also be tasked with managing customer inquiries and resolving any issues that arise, ensuring high levels of customer satisfaction. This is a fully remote position, requiring strong self-discipline, excellent organizational skills, and the ability to work autonomously. You will collaborate closely with marketing, sales, and technical teams to ensure cohesive execution of e-commerce strategies. A keen understanding of the retail landscape and emerging e-commerce technologies is vital. This is an exciting opportunity to shape the future of our client's online presence and contribute to their success in the digital marketplace. Strong analytical skills and proficiency in e-commerce platforms are a must.
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3
E-commerce & Social Media Marketing Manager
60100 Meru , Eastern
KES150000 Annually
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Posted 1 day ago
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Our client is seeking a dynamic and results-oriented E-commerce & Social Media Marketing Manager to spearhead our digital presence and drive online sales. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for developing and executing comprehensive e-commerce strategies and social media campaigns to enhance brand visibility, engage our target audience, and convert leads into loyal customers. Your role will encompass managing our online store, optimizing product listings, implementing SEO best practices, and analyzing website traffic and sales data to identify trends and areas for improvement. In social media, you will craft compelling content, manage multiple platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok), engage with followers, monitor online conversations, and run targeted advertising campaigns. You will also stay abreast of the latest industry trends and emerging social media technologies to keep our strategy innovative and effective. This role requires a proactive individual with a deep understanding of e-commerce platforms, digital marketing tools, and social media analytics. The ideal candidate will possess strong analytical skills, creativity, and a proven ability to manage multiple projects simultaneously in a fast-paced, remote environment. Experience with A/B testing, conversion rate optimization, and customer relationship management (CRM) systems is highly desirable. You will collaborate with cross-functional teams, including content creators and sales, to ensure a cohesive brand message across all channels. A passion for e-commerce and social media, combined with excellent communication and interpersonal skills, will be key to your success in this challenging and rewarding role. We are looking for someone who is not afraid to experiment, learn, and adapt to the ever-evolving digital landscape. If you are a strategic thinker with a knack for digital storytelling and a drive to achieve measurable results, we encourage you to apply.
Responsibilities:
Responsibilities:
- Develop and implement e-commerce strategies to drive online sales and growth.
- Manage and optimize product listings, website content, and user experience.
- Create and execute social media marketing campaigns across various platforms.
- Analyze website traffic, sales data, and social media metrics to identify insights and opportunities.
- Manage online advertising budgets and campaigns to maximize ROI.
- Engage with customers and followers on social media to build community and enhance brand loyalty.
- Collaborate with internal teams to ensure brand consistency and effective campaign execution.
- Stay up-to-date with industry trends and best practices in e-commerce and social media marketing.
- Report on campaign performance and key metrics to stakeholders.
- Proven experience in e-commerce and social media marketing.
- Strong understanding of digital marketing principles, SEO, SEM, and analytics tools.
- Proficiency in social media management tools and advertising platforms.
- Excellent written and verbal communication skills.
- Demonstrated ability to drive sales and engagement through digital channels.
- Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience).
- Ability to work independently and manage time effectively in a remote setting.
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4
E-commerce & Social Media Marketing Manager
60200 Meru , Eastern
KES330000 Annually
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Posted 1 day ago
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Our client is seeking a dynamic and results-driven E-commerce & Social Media Marketing Manager to spearhead their online sales and digital presence. This is a fully remote position, allowing you to craft impactful digital strategies from any location. The successful candidate will be responsible for developing and executing comprehensive strategies to drive online sales growth and enhance brand engagement across social media platforms. You will manage all aspects of the e-commerce store, including website optimization, product merchandising, and customer journey enhancement. Key responsibilities include developing and implementing data-driven social media marketing campaigns, managing content calendars, and analyzing social media performance metrics to optimize engagement and ROI. The ideal candidate will have a deep understanding of e-commerce platforms, SEO, SEM, and the latest social media marketing trends and tools. Exceptional analytical skills, creativity, and a proven ability to translate marketing insights into actionable strategies are essential. You will be responsible for managing online advertising budgets, A/B testing campaigns, and analyzing conversion rates to improve the e-commerce funnel. This role requires excellent project management skills, the ability to collaborate effectively with cross-functional teams, and strong leadership qualities to guide a remote marketing team. You will also oversee influencer marketing initiatives and build relationships with key online influencers. The ability to identify emerging trends and adapt strategies accordingly in a fast-paced digital landscape is crucial. This is an exciting opportunity for a seasoned digital marketer to take ownership of significant online growth initiatives. Requires a Bachelor's degree in Marketing, Digital Media, Business, or a related field. An MBA or advanced degree in a relevant field is preferred. A minimum of 7 years of experience in e-commerce management and social media marketing is essential. Proven track record of driving significant online sales growth and increasing social media engagement is required. Expertise in e-commerce platforms (e.g., Shopify, Magento) and social media analytics tools is a must.
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5
E-commerce Operations Manager
60100 Meru , Eastern
KES200000 Annually
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Posted 1 day ago
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Our client is seeking a highly organized and proactive E-commerce Operations Manager to oversee and optimize their online sales channels. This is a critical, fully remote role responsible for ensuring seamless order fulfillment, inventory management, and customer satisfaction. You will be the central point of contact for managing the day-to-day operations of the e-commerce business, working collaboratively with cross-functional teams to drive efficiency and growth. Key responsibilities include managing the entire order lifecycle from placement to delivery, overseeing inventory levels across all platforms, and implementing strategies to minimize stockouts and overstock situations. You will also be responsible for managing relationships with third-party logistics providers (3PLs), ensuring timely and cost-effective shipping, and handling customer service inquiries related to orders and deliveries. Developing and refining operational processes to improve efficiency, reduce costs, and enhance the customer experience is a core function of this role. Experience with e-commerce platforms (e.g., Shopify, WooCommerce), order management systems (OMS), and warehouse management systems (WMS) is essential. Strong analytical skills to track key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover are crucial. You will also play a role in forecasting demand and planning inventory accordingly. This role requires exceptional problem-solving abilities, a keen eye for detail, and a commitment to delivering a superior online shopping experience. The ability to adapt to a fast-paced, evolving e-commerce landscape is vital. This is an excellent opportunity for a dedicated professional to make a significant impact in a remote-first environment, contributing directly to the success of our client's online business.
Responsibilities:
Responsibilities:
- Oversee all e-commerce operations, including order processing and fulfillment.
- Manage inventory levels and implement effective inventory control strategies.
- Coordinate with logistics partners for efficient shipping and delivery.
- Enhance customer service for online orders and post-purchase inquiries.
- Develop and refine operational workflows for improved efficiency.
- Monitor and analyze key operational performance metrics.
- Bachelor's degree in Operations Management, Business Administration, or a related field.
- Proven experience in e-commerce operations management.
- Familiarity with e-commerce platforms, OMS, and WMS.
- Strong understanding of supply chain and logistics.
- Excellent organizational and problem-solving skills.
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6
Senior Retail Operations Analyst (Remote)
60604 Meru , Eastern
KES680000 Annually
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Posted 1 day ago
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Our client, a leading name in the retail sector, is seeking a highly analytical and experienced Senior Retail Operations Analyst to join their fully remote operational support team. This role is crucial for driving efficiency and effectiveness within our retail operations by providing in-depth data analysis, identifying trends, and recommending strategic improvements. You will be responsible for analyzing sales data, inventory management, customer behavior, and store performance metrics to provide actionable insights that enhance profitability and customer satisfaction. The ideal candidate possesses strong analytical skills, a deep understanding of retail operations, and proficiency in data visualization and reporting tools. As a remote professional, you will collaborate with store managers, regional directors, and corporate teams, leveraging advanced analytics platforms and communication technologies. Your expertise will directly contribute to optimizing our retail footprint and enhancing the customer shopping experience. Key responsibilities include:
- Analyzing sales data, inventory levels, and customer transaction information to identify trends and opportunities.
- Developing and maintaining performance dashboards and reports for retail operations.
- Conducting in-depth analysis of store performance, identifying best practices and areas for improvement.
- Evaluating the effectiveness of marketing campaigns and promotional activities on sales and operations.
- Assisting in the development and implementation of inventory management strategies to optimize stock levels and minimize losses.
- Analyzing customer feedback and behavior patterns to inform operational adjustments.
- Collaborating with merchandising and marketing teams to support product launches and promotions.
- Identifying operational inefficiencies and recommending solutions to improve workflow and productivity.
- Supporting the development and implementation of new retail technologies and systems.
- Preparing financial forecasts and budget analyses related to retail operations.
- Communicating analytical findings and recommendations to stakeholders through clear and concise reports and presentations.
- Staying updated on retail industry trends and best practices in data analysis and reporting.
- Participating in virtual team meetings and contributing to a collaborative remote work environment.
- Bachelor's degree in Business Analytics, Statistics, Economics, Marketing, or a related quantitative field.
- Minimum of 5 years of experience in retail operations analysis, sales analysis, or a similar analytical role within the retail industry.
- Proven expertise in data analysis, statistical modeling, and data visualization techniques.
- Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
- Experience with retail-specific analytics software or POS systems is a plus.
- Strong understanding of retail business metrics and KPIs.
- Excellent problem-solving, critical thinking, and analytical skills.
- Effective communication and presentation skills, with the ability to explain complex data to non-technical audiences.
- Ability to work independently and manage multiple analytical projects concurrently in a remote setting.
- Detail-oriented and committed to delivering accurate and actionable insights.
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7
E-commerce Retail Manager
60201 Meru , Eastern
KES75000 Annually
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Posted 1 day ago
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Job Description
Our client is looking for a dynamic and results-oriented E-commerce Retail Manager to oversee our online sales channels in a fully remote capacity. This position requires a strategic thinker with a passion for digital marketing, customer experience, and online merchandising. You will be responsible for developing and executing the e-commerce strategy, driving online sales growth, and managing all aspects of our online retail operations. Key duties include website optimization, product catalog management, digital advertising campaigns, and analyzing sales data to identify trends and opportunities. The ideal candidate will have a deep understanding of e-commerce platforms, SEO/SEM, social media marketing, and conversion rate optimization. Responsibilities also include managing online customer service operations, ensuring a seamless shopping experience, and staying updated on e-commerce industry best practices. Qualifications include a Bachelor's degree in Marketing, Business Administration, or a related field, with a minimum of 5 years of experience in e-commerce management or online retail. Proven experience in managing online sales, digital marketing campaigns, and e-commerce platforms is essential. Strong analytical and problem-solving skills are required to drive performance and achieve sales targets in this remote role. Join our innovative team and lead our online retail presence from anywhere.
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