Senior E-commerce Performance Marketing Manager - Remote
40100 Kisumu
KES190000 Annually
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Our client, a rapidly growing e-commerce enterprise, is looking for a strategic and results-driven Senior E-commerce Performance Marketing Manager to lead their digital marketing efforts. This position is fully remote, enabling you to impact our success from anywhere in Kenya.
You will be responsible for developing and executing data-driven performance marketing campaigns across various digital channels, including SEM, social media advertising, affiliate marketing, and email marketing. Your primary goal will be to drive customer acquisition, engagement, and conversion, while optimizing marketing spend for maximum ROI. This role requires a deep understanding of the e-commerce landscape, digital analytics, and a proven ability to manage complex campaigns.
Key responsibilities include:
Qualifications:
You will be responsible for developing and executing data-driven performance marketing campaigns across various digital channels, including SEM, social media advertising, affiliate marketing, and email marketing. Your primary goal will be to drive customer acquisition, engagement, and conversion, while optimizing marketing spend for maximum ROI. This role requires a deep understanding of the e-commerce landscape, digital analytics, and a proven ability to manage complex campaigns.
Key responsibilities include:
- Developing and executing comprehensive performance marketing strategies to drive e-commerce sales and growth.
- Managing and optimizing paid search (PPC) campaigns on platforms like Google Ads and Bing Ads.
- Overseeing social media advertising campaigns (Facebook, Instagram, TikTok, etc.) to drive traffic and conversions.
- Developing and managing affiliate marketing programs to expand reach and drive sales.
- Implementing and optimizing email marketing campaigns for customer retention and promotional activities.
- Analyzing campaign performance using tools like Google Analytics, Adobe Analytics, and marketing automation platforms.
- Conducting A/B testing on ad creatives, landing pages, and targeting parameters to improve campaign effectiveness.
- Managing marketing budgets, forecasting spend, and reporting on key performance indicators (KPIs).
- Staying up-to-date with the latest trends and best practices in e-commerce marketing and digital advertising.
- Collaborating with content, creative, and product teams to ensure cohesive messaging and brand consistency.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field. An MBA or relevant certifications are a plus.
- Minimum of 6 years of experience in performance marketing, with a significant focus on e-commerce and digital channels.
- Proven track record of successfully managing paid search, social media advertising, and affiliate marketing campaigns.
- Expertise in using digital analytics tools (e.g., Google Analytics, Tag Manager) and marketing attribution models.
- Strong understanding of SEO, conversion rate optimization (CRO), and customer journey mapping.
- Excellent analytical, critical thinking, and problem-solving skills.
- Exceptional communication, presentation, and project management skills.
- Ability to manage multiple projects and work independently in a remote setting.
- Experience with marketing automation platforms and CRM systems.
- Creative thinking and a passion for driving measurable results in a fast-paced environment.
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0
E-commerce Category Manager
40100 Kisumu
KES220000 Annually
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Our client is seeking an experienced and results-oriented E-commerce Category Manager to join their remote-first team. In this critical role, you will be responsible for developing and executing strategies to optimize product assortments, drive sales, and enhance the customer experience for specific product categories within our online retail platform. Your primary focus will be on maximizing revenue and profitability through effective merchandising, pricing strategies, and promotional campaigns. You will conduct in-depth market research, analyze sales data, and identify emerging trends to inform category planning and product selection. Key responsibilities include managing vendor relationships, negotiating terms, and ensuring product availability. You will also work closely with marketing, operations, and customer service teams to ensure seamless execution of category strategies. This position requires a strong understanding of e-commerce best practices, digital marketing, and data analytics. The ideal candidate will be a strategic thinker with excellent analytical skills, a passion for retail, and the ability to thrive in a fast-paced, autonomous remote work environment. You will have the opportunity to shape the online presence of key product lines and directly impact the company's growth trajectory. Success in this role will involve identifying new opportunities for product expansion, optimizing product listings for search engines, and implementing conversion rate optimization techniques. You will be adept at using e-commerce platforms and analytics tools to track performance and make data-driven decisions. We are looking for an individual who can take ownership of their categories, driving them to achieve ambitious sales targets and deliver exceptional customer satisfaction. The ability to communicate effectively across departments and manage multiple priorities simultaneously is essential. Join us to redefine the online retail experience and build thriving product categories from your home office.
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1
Senior Retail Operations Strategist (Remote)
70100 Kisumu
KES95000 Annually
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Posted today
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Our client is seeking a strategic and analytical Senior Retail Operations Strategist to drive operational excellence and innovation within their retail division. This is a fully remote position, allowing you to impact business performance from anywhere. The ideal candidate will have a comprehensive understanding of retail operations, supply chain management, inventory control, and customer experience enhancement. You will be responsible for analyzing current operations, identifying areas for improvement, and developing data-driven strategies to optimize efficiency, reduce costs, and boost profitability. This role requires strong analytical skills, proficiency in business intelligence tools, and excellent communication abilities to present findings and recommendations to senior leadership. You will work closely with store managers, merchandising teams, and IT departments to implement operational changes and ensure successful execution. Key responsibilities include: analyzing sales data, inventory turnover, and customer feedback to identify trends; developing and implementing new operational procedures and best practices; optimizing store layouts and merchandising strategies; managing vendor relationships for operational supplies; and ensuring compliance with health and safety regulations across all retail locations. The successful applicant will possess a Bachelor's degree in Business Administration, Retail Management, or a related field, along with significant experience in retail operations. We are looking for a results-oriented individual with a passion for continuous improvement and a strategic mindset. Your ability to translate complex data into actionable insights and drive positive change in a remote capacity will be highly valued.
Garissa, Garissa, KE
Garissa, Garissa, KE
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2
Remote Retail Operations Manager
40100 Kisumu
KES75000 Annually
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Job Description
Our client is seeking a seasoned and efficient Remote Retail Operations Manager to oversee and optimize their retail operations. This is a fully remote position, offering you the flexibility to manage operations from your preferred location. You will be responsible for ensuring the smooth and effective functioning of all retail activities, focusing on efficiency, customer satisfaction, and profitability. Your duties will include developing and implementing operational policies and procedures, managing inventory and supply chain logistics, and overseeing store performance metrics. You will work closely with store managers and teams through remote communication channels, providing guidance, support, and performance feedback. The ideal candidate will have a strong background in retail management, with extensive experience in operations, inventory control, visual merchandising, and customer service. You should be adept at analyzing sales data, identifying operational bottlenecks, and implementing solutions to drive improvements. Proficiency in retail management software and strong leadership skills are essential. This role requires excellent organizational abilities, a keen eye for detail, and the capacity to motivate and manage teams remotely. You will be responsible for ensuring compliance with company standards and driving operational excellence across all retail locations. This is an excellent opportunity to leverage your retail expertise in a remote capacity, making a significant impact on our business growth and customer experience.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and manage day-to-day retail operations across multiple locations.
- Develop and implement operational policies and procedures to enhance efficiency.
- Manage inventory levels, stock control, and supply chain logistics for retail stores.
- Monitor store performance, sales data, and key operational metrics.
- Provide guidance and support to store managers and retail staff remotely.
- Ensure high standards of customer service and in-store experience.
- Implement strategies to optimize visual merchandising and store presentation.
- Manage operational budgets and control costs effectively.
- Ensure compliance with company policies, safety regulations, and operational standards.
- Identify and implement process improvements to enhance operational efficiency.
- Analyze performance data to identify trends and drive business decisions.
- Conduct regular performance reviews and provide feedback to store teams.
Qualifications:
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail management, with a strong focus on operations.
- Proven experience in managing multiple retail locations and teams.
- Solid understanding of retail operations, inventory management, and supply chain principles.
- Proficiency in retail management software, POS systems, and MS Office Suite.
- Strong analytical and problem-solving skills.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently and manage effectively in a remote environment.
- Experience with visual merchandising and store layout optimization.
- Demonstrated ability to drive sales and improve customer satisfaction.
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3
Senior E-commerce Operations Manager
10100 Kisumu
KES88000 Annually
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Our client is seeking an experienced Senior E-commerce Operations Manager to lead their online fulfillment and logistics operations. This is a fully remote position, enabling you to oversee and optimize e-commerce operational strategies from anywhere. You will be responsible for ensuring the efficient and seamless execution of all aspects of the e-commerce supply chain, from order processing to final delivery. Key responsibilities include managing inventory, overseeing warehousing and fulfillment processes, optimizing shipping and logistics, and ensuring excellent customer service throughout the post-purchase experience. The ideal candidate will have a strong background in e-commerce operations, a deep understanding of logistics and supply chain management, and proven ability to improve operational efficiency and reduce costs. Experience with e-commerce platforms, WMS (Warehouse Management Systems), and a data-driven approach to problem-solving are essential.
Responsibilities:
Responsibilities:
- Oversee daily e-commerce operations, including order processing, inventory management, and fulfillment.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Manage relationships with third-party logistics providers (3PLs) and carriers.
- Optimize inventory levels and ensure accurate stock counts across all channels.
- Implement and refine warehousing and fulfillment processes to maximize throughput.
- Ensure timely and accurate shipping of orders to customers.
- Monitor key operational metrics (e.g., order accuracy, on-time delivery, shipping costs).
- Identify and resolve operational bottlenecks and challenges.
- Implement and manage Warehouse Management Systems (WMS) or similar technologies.
- Collaborate with customer service teams to address post-purchase inquiries and issues.
- Ensure compliance with safety regulations and operational best practices.
- Manage the operational budget and identify cost-saving opportunities.
- Lead and mentor the operations team in a remote setting.
- Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, or a related field.
- Minimum of 7 years of experience in e-commerce operations, logistics, or supply chain management.
- Proven experience in managing online fulfillment and warehousing operations.
- Strong understanding of inventory management, order processing, and shipping logistics.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento), WMS, and ERP systems.
- Excellent analytical, problem-solving, and project management skills.
- Strong negotiation skills with third-party vendors and carriers.
- Exceptional communication and leadership abilities.
- Ability to work independently and manage teams in a remote environment.
- Data-driven approach to decision-making and process improvement.
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4
Senior E-commerce Marketing Manager
40100 Kisumu
KES130000 Annually
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Posted today
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Job Description
Our client is searching for an experienced and strategic Senior E-commerce Marketing Manager to drive their online sales and digital presence. This is a fully remote position, allowing you to work from anywhere. In this role, you will be responsible for developing and executing innovative e-commerce marketing strategies aimed at increasing website traffic, conversion rates, and customer lifetime value. Your duties will include managing paid advertising campaigns (SEM, social media ads), optimizing SEO, developing email marketing strategies, and overseeing content creation for the e-commerce platform. You will also analyze sales data, website analytics, and customer behavior to identify trends and opportunities for growth. The ideal candidate will have a strong understanding of the e-commerce landscape, including best practices in digital marketing, conversion rate optimization (CRO), and customer experience. A Bachelor's degree in Marketing, Business, or a related field, along with at least 6 years of experience in e-commerce marketing, is required. Proven experience in managing successful online campaigns and a deep understanding of e-commerce platforms and analytics tools are essential. You should be proficient in A/B testing, data analysis, and have a results-oriented approach to marketing. This role requires strong leadership skills, excellent communication, and the ability to manage projects effectively in a remote setting. If you are passionate about driving e-commerce growth and possess a strategic mindset, we encourage you to apply. Join our client's team and shape the future of their online business.
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5
E-commerce & Social Media Marketing Manager
40100 Kisumu
KES100000 month
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Job Description
Our client is seeking a dynamic and innovative E-commerce & Social Media Marketing Manager to lead their online presence and digital growth initiatives. This is a fully remote position, offering the opportunity to shape and execute marketing strategies from anywhere. You will be responsible for developing and implementing comprehensive e-commerce strategies, optimizing the online sales funnel, and driving traffic and conversions through engaging social media campaigns. Your role will involve managing social media platforms, creating compelling content, running targeted advertising campaigns, and analyzing performance metrics to maximize ROI. Key responsibilities include developing and executing digital marketing plans, managing the company's e-commerce website, optimizing product listings, and implementing SEO/SEM strategies. You will also oversee customer engagement on social media, respond to inquiries, and manage online reputation. The ideal candidate will have a deep understanding of the e-commerce landscape, proven experience in social media marketing and content creation, and a track record of driving online sales and brand awareness. Excellent analytical skills, creativity, and a passion for digital marketing are essential. You should be proficient in using various social media management tools, analytics platforms, and e-commerce software. This role requires a strategic thinker who can adapt to the ever-evolving digital marketing world and deliver measurable results in a remote setting. Join our client and leverage your expertise to build a thriving online community and boost e-commerce performance.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive e-commerce and social media marketing strategies.
- Manage and optimize the company's e-commerce website, including product listings and user experience.
- Create engaging and high-quality content for social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
- Plan and execute paid social media advertising campaigns to drive traffic and conversions.
- Monitor social media trends, identify opportunities, and manage online community engagement.
- Analyze website and social media performance data, providing insights and recommendations.
- Implement SEO/SEM strategies to improve search engine visibility and drive organic traffic.
- Collaborate with internal teams to ensure brand consistency across all digital channels.
- Manage email marketing campaigns and other digital marketing initiatives.
- Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
- Minimum of 5 years of experience in e-commerce and social media marketing.
- Proven success in developing and executing digital marketing campaigns that drive sales and engagement.
- Expertise in social media management tools, analytics platforms (e.g., Google Analytics), and e-commerce platforms.
- Strong understanding of SEO, SEM, content marketing, and email marketing.
- Excellent written and verbal communication skills, with strong copywriting abilities.
- Creative thinking and problem-solving skills.
- Ability to work independently and manage multiple projects in a fully remote environment.
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6
E-commerce Operations Manager - Remote Logistics
20300 Kisumu
KES150000 Annually
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Our client is seeking a highly organized and detail-oriented E-commerce Operations Manager to oversee all aspects of their online business operations from a remote capacity. This role is critical in ensuring a seamless customer experience from order placement to final delivery. You will manage inventory levels, optimize order fulfillment processes, coordinate with third-party logistics (3PL) providers, and handle customer service escalations. The ideal candidate possesses a deep understanding of e-commerce platforms, warehouse management systems (WMS), and supply chain logistics. You will be responsible for monitoring sales data, forecasting demand, and implementing strategies to reduce shipping times and costs while maintaining high service levels. This is a remote-first position, requiring strong communication and project management skills to effectively manage teams and partners across different locations. You will analyze operational performance metrics, identify bottlenecks, and implement continuous improvement initiatives. Experience with dropshipping models and international shipping complexities is a plus. Your ability to manage multiple tasks, troubleshoot operational challenges, and adapt to the fast-paced nature of e-commerce will be key to your success. This role offers the opportunity to significantly impact the efficiency and profitability of our client's online business through effective remote management. You will collaborate closely with marketing and sales teams to align operational capabilities with growth strategies. If you are a proactive problem-solver with a passion for optimizing e-commerce workflows, we encourage you to apply for this exciting remote opportunity.
Responsibilities:
Responsibilities:
- Oversee daily e-commerce operations, including order processing and fulfillment.
- Manage inventory levels and optimize stock management processes.
- Coordinate with logistics partners for efficient shipping and delivery.
- Monitor and analyze operational KPIs, identifying areas for improvement.
- Develop and implement strategies to enhance customer satisfaction with the delivery experience.
- Manage returns and exchanges efficiently.
- Ensure compliance with shipping regulations and e-commerce best practices.
- Collaborate with sales and marketing teams to align operations with business goals.
- Troubleshoot and resolve operational issues promptly.
- Manage relationships with suppliers and third-party service providers.
- Proven experience in e-commerce operations management.
- Strong understanding of inventory management, order fulfillment, and logistics.
- Experience with e-commerce platforms (e.g., Shopify, WooCommerce) and WMS.
- Excellent analytical and problem-solving skills.
- Proficiency in data analysis and reporting.
- Strong project management and organizational skills.
- Effective communication and interpersonal skills for remote team management.
- Ability to work independently and manage time effectively.
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Experience with international shipping and customs regulations is a plus.
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7
Senior Retail Operations Manager
40100 Kisumu
KES150000 Annually
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Posted today
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Operations Manager to oversee and optimize operations within their retail stores located in Kisumu, Kisumu, KE . This pivotal role requires a strategic thinker with a proven track record in retail management, driving sales, and ensuring exceptional customer experiences. The successful candidate will be responsible for managing day-to-day store operations, including staff supervision, inventory management, visual merchandising, and sales performance analysis. You will develop and implement operational strategies to enhance efficiency, reduce costs, and maximize profitability. Key responsibilities include recruiting, training, and motivating store staff, conducting performance reviews, and fostering a positive work environment. You will also manage budgets, analyze sales data, and identify opportunities for growth and improvement. This role involves developing and maintaining strong relationships with suppliers and ensuring compliance with all company policies and procedures. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a keen eye for detail and a passion for customer service. A minimum of 5 years of progressive experience in retail management is essential, along with a Bachelor's degree in Business Administration, Marketing, or a related field. Experience with retail management software and POS systems is required. The ability to analyze financial reports and implement effective cost-control measures is crucial. This is an exciting opportunity to join a dynamic team and make a significant impact on our client's retail success. The role offers a competitive salary and benefits package, along with opportunities for professional development and career advancement. If you are a results-oriented leader with a deep understanding of the retail landscape, we encourage you to apply.
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8
E-commerce Marketing Manager - Digital Growth
80100 Kisumu
KES110000 Annually
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Posted 1 day ago
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Job Description
Our client, a dynamic and fast-growing e-commerce business, is seeking a results-driven E-commerce Marketing Manager to lead their digital growth strategies. This is a fully remote position where you will be responsible for developing and executing comprehensive online marketing campaigns to drive traffic, conversions, and customer engagement across all digital channels. You will leverage your expertise in SEO, SEM, social media, email marketing, and content strategy to achieve ambitious growth targets.
Responsibilities:
Responsibilities:
- Develop and implement integrated digital marketing strategies to increase website traffic, conversion rates, and customer lifetime value.
- Manage and optimize paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and Instagram Ads.
- Oversee SEO initiatives to improve organic search rankings and drive qualified traffic.
- Develop and execute social media marketing strategies to build brand awareness and community engagement.
- Plan and manage email marketing campaigns, including segmentation, automation, and performance tracking.
- Create and curate compelling content for the website, blog, social media, and other digital platforms.
- Analyze website performance using tools like Google Analytics and provide actionable insights for optimization.
- Monitor market trends, competitor activities, and customer behavior to identify new growth opportunities.
- Collaborate with design and development teams to ensure a seamless user experience and effective landing pages.
- Manage the marketing budget and track ROI for all digital marketing activities.
- Report on key marketing metrics and campaign performance to senior management.
- Stay up-to-date with the latest digital marketing tools, techniques, and best practices.
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- Minimum of 5 years of experience in e-commerce marketing, digital marketing, or a related role.
- Proven track record of successfully managing and growing online sales through various digital channels.
- Strong expertise in SEO, SEM, PPC advertising, social media marketing, and email marketing.
- Proficiency in Google Analytics, Google Ads, Facebook Ads Manager, and email marketing platforms (e.g., Mailchimp, HubSpot).
- Excellent understanding of e-commerce platforms and best practices.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Creative thinking and excellent content creation skills.
- Exceptional written and verbal communication skills.
- Ability to thrive in a fast-paced, remote work environment and manage multiple projects simultaneously.
- Experience with A/B testing and conversion rate optimization (CRO).
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