2,045 Retail E Commerce jobs in Kenya
Sokoxtra Online Sales Associate
Posted today
Job Viewed
Job Description
Role Overview
The Online Sales Associate is responsible for driving online sales of Sokoxtra's products/services by engaging with customers over digital channels, handling inquiries, managing orders, and ensuring a high level of customer satisfaction. This person works closely with marketing, logistics, and customer service teams to deliver on sales targets and build strong long-term relationships with customers.
Key Responsibilities
- Respond to online customer inquiries via email, live chat, social media, etc., in a timely, friendly and professional manner.
- Educate customers on product features, pricing, promotions, and policies.
- Assist customers through the buying process—guiding them from product selection through checkout and payment.
- Upsell/cross-sell complementary products or services.
- Monitor online orders, follow up on delivery and order issues, and coordinate with fulfillment/logistics to ensure smooth delivery.
- Track sales leads, follow up on abandoned carts, and help recover sales.
- Maintain accurate records of sales, customer contacts, and feedback; prepare periodic reports on sales performance, customer issues, and market insights.
- Stay up to date with Sokoxtra's product catalog, promotions, competitor offerings, industry trends.
- Provide excellent post-sales support including returns, exchanges, refunds, and customer satisfaction checks.
Required Skills & Qualifications
- Proven experience in online sales, e-commerce, or customer service roles.
- Strong communication skills (written & verbal).
- Good organizational skills, ability to multitask (e.g. managing multiple customer conversations, orders, etc.).
- Comfort with digital tools: email, chat, CRM or ticketing systems, social media messaging.
- Target-driven mindset with ability to meet or exceed sales KPIs.
- Problem-solving ability: handle customer complaints / logistical issues with composure.
- Basic knowledge of payment methods, shipping/delivery logistics.
- High school diploma required; tertiary education in business, marketing or related field is a plus.
Preferred
- Experience with eCommerce platforms (Shopify, WooCommerce, etc.).
- Familiarity with digital marketing / promotions.
- Experience with upselling / cross-selling.
- Multilingual (if customers speak different languages) or knowing local dialects.
Working Conditions
- This position may be remote or partly remote (depending on company policy), with occasional office visits or coordination.
- Hours may include evenings or weekends to cover peak customer demand.
- May involve performance-based incentives / commissions.
How to Apply via
Here is a suggested set of instructions & information to submit your application using their website:
- Go to
Remote Online Sales and Marketing Manager
Posted 24 days ago
Job Viewed
Job Description
Regional Head of Field Sales
Posted 5 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead, coach and motivate a team of commission field sales agents to achieve and exceed sales targets.
- Recruit, onboard and train new sales agents to ensure consistent performance standards and scaling the team in all key regions of the country.
- Conduct regular performance reviews, set clear KPIs, implement development plans and provide comprehensive support to help agents to achieve the target.
- Foster a high-performance culture and ensure team alignment with company goals.
- Assist agents on-site throughout the sales process, from lead generation and exploring new markets to finalizing deals, ensuring consistent performance and revenue growth.
- Develop team members through monthly training sessions on sales tactics, client acquisition, and handling negativity and objections (at least one training per month).
- Monitor workflow: conduct calls or geolocation checks in real time at least twice a month to assess the performance of offline sales agents.
- Develop and implement sales strategies to drive revenue growth.
- Identify opportunities for new revenue streams and market expansion.
Performance Metrics (KPIs) / Success Measured By:
- Achieving monthly sales targets with quarterly growth set by the company (overall team target and new sales target).
- Constantly attracting new customers to the platform, at least 40 per month and increasing the number of new paying customers every month.
- Expanding the number of team agents in Kenya's largest cities, such as Mombasa and Nakuru (each market should have at least 15 effective agents, 100% achievement of the target in these regions).
Who We Are Looking For:
- Bachelor’s degree in any field.
- Proven experience managing commission field sales teams, preferably 50+ sales agents, with demonstrated ability to scale teams successfully.
- Strong leadership skills with ability to motivate, coach, and develop high-performing teams.
- Solid understanding of sales processes, pipeline management, and client relationship management.
- Analytical mindset with the ability to use data to drive decision-making.
- Familiarity with MS Office and Google Workspace.
- Exceptional communication, leadership, and adaptability skills.
What We Are Offering:
- Competitive net salary, designed to reflect your skills, leadership, and market value.
- Performance bonus, unlock attractive rewards starting from 50% team achievement and above.
- Dedicated recruitment support team,specialized in recruiting commission sales agents
- Comprehensive allowances for transport, fuel, and airtime fully covered.
- Medical insurance.
- Annual salary reviews, performance-based growth to reward your impact and results.
- Regional exposure. The position has occasional travel across regions to expand your professional network and market understanding.
- Global team collaboration. Get to work closely with colleagues in Nigeria, Uganda, Ghana, and Ukraine.
- Career growth & innovation. You will have the freedom to bring your ideas, strategies, and experiences to life while building a strong, results-driven sales team.
Cloud Sales Manager
Posted today
Job Viewed
Job Description
Atlancis Technologies Limited seek to hire a motivated and result-oriented Business Development Manager tasked with formulating and executing strategic plans to grow sales revenue across all company product portfolios. The successful candidate will work broadly and collaboratively to achieve both individual and team targets. They will be responsible for client acquisition across Enterprise, Service Provider and Government sectors.
Responsibilities:
- Actively develop Cloud sales in the Kenyan Business Unit to deliver required growth and achieve agreed business targets (through new business)
- Target and contact key decision makers in the target sector to create a need and present new project opportunities, propose specific sales contracts, obtain fully executed contracts for new projects, and achieve business development goals
- Collaborate with pre-sales to properly coordinate project implementation, and operations support interface, and proactively address problems/customer issues, ensuring customer satisfaction
- Devise and execute strategies to develop and grow a network of relationships with potential customers and strategic partners
- Initiate contact with new customers and build relationships with key decision makers in order to create and convert sales opportunities
- Create monthly and quarterly forecast of sales
- Negotiate pricing with customers to ensure profitable margin
- Provide regular feedback to the management on market trends, competitive threats and opportunities to deliver greater value to our customers
- Reporting on all sales activities including sales and prospecting activities, sales calls, presentations, closed sales, and follow-up activities
Skills & Qualifications:
- Bachelor's Degree in a Business-related field
- Over 5years experience within the ICT sector
- Strong practical knowledge of strategic account development, particularly in building new pipeline of accounts
- Extensive network of contacts and ability to build and develop these contacts
- Comprehensive understanding of the new business sales process and the ability to operate at every level within the sales process from conducting a positive initial prospect meeting to crafting and delivering a compelling and successful proposal
- Strong interpersonal and communication skills with the ability to build relationships with new customers and maintain strong relationships with existing ones
- Able to deal professionally with internal and external contacts, able to represent the company with a high level of credibility
- A collaborative style, with exceptional communication and interpersonal skills
- Results oriented and act with a sense of urgency
- Comfortable working in an ever changing, fast paced, dynamic environment
Competencies:
- Personal resilience and mental agility
- Tenacity
- Decisive whilst collaborative
- Excellent Communicator
- Strong negotiating skills
- Ability to analyse sales figures and write reports
- Initiative and the confidence to start things from scratch
How to Apply
If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Cloud Sales) to on or before Thursday 16th October 2025.
Online Store Manager - E-commerce Operations
Posted 23 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the day-to-day operations of the online store, ensuring a seamless customer journey.
- Manage product listings, descriptions, pricing, and visual merchandising to maximize sales and conversions.
- Monitor and manage inventory levels, coordinating with suppliers and fulfillment teams to ensure stock availability.
- Develop and implement strategies to drive website traffic, increase sales, and improve customer acquisition and retention.
- Analyze sales data, website analytics, and customer feedback to identify trends, opportunities, and areas for improvement.
- Manage online marketing campaigns, including SEO, SEM, social media, and email marketing, to promote products and engage customers.
- Ensure excellent customer service is provided across all online touchpoints, handling inquiries and resolving issues efficiently.
- Stay up-to-date with e-commerce trends, best practices, and emerging technologies.
- Collaborate with marketing, IT, and customer support teams to achieve business objectives.
- Manage the online store's budget and track key performance indicators (KPIs).
- Ensure the website is technically sound, user-friendly, and visually appealing.
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Minimum of 3-5 years of experience in e-commerce management or a similar online retail role.
- Proven success in driving online sales growth and managing e-commerce platforms.
- Strong understanding of digital marketing channels (SEO, SEM, social media, email marketing).
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
- Excellent analytical, problem-solving, and project management skills.
- Strong communication, interpersonal, and leadership skills.
- Ability to work independently and as part of a team in a hybrid work environment.
- Creative and strategic thinker with a customer-centric approach.
- Experience with inventory management and fulfillment processes.
Direct Sales Agent- Narok
Posted today
Job Viewed
Job Description
Job summary/ Job purpose/ Role Intent:
To market and sell products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls, processes, and Policies
That encompass retail operations mandate.
Key Responsibilities
· Generate Sales – as per Targets – for Airtime, Acquisitions & Devices
· Monitor inventory and consignment stock for accurate balance of inventory movements and physical stock daily
· Handle & receive customer payments through all company-approved payment methods, manage
· Daily cash float and account for daily sales
· Support and implement the customer experience improvement strategies for increased sales
· Offer technical support to customers especially on configuration of data devices
RequirementsQualifications- Academic and Professional
· Diploma/Bachelor’s Degree in Business, Marketing or related field Experience
· At least 1 year experience in sales
· Competencies
Technical competencies
· Marketing skills
· Product Knowledge
· Upselling and Cross selling
· Solution Oriented
· Customer relationship management.
· Core competencies
· Customer focus
· Networking and building partnerships
· Influencing and negotiating
· Analytical thinking
· Leadership competencies
· Strategic orientation
· Business Acumen
· Results orientation
· Developing self/others
Job Description
Job summary/ Job purpose/ Role Intent:
To market and sell products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls, processes, and Policies
That encompass retail operations mandate.
Key Responsibilities
· Generate Sales – as per Targets – for Airtime, Acquisitions & Devices
· Monitor inventory and consignment stock for accurate balance of inventory movements and physical stock daily
· Handle & receive customer payments through all company-approved payment methods, manage
· Daily cash float and account for daily sales
· Support and implement the customer experience improvement strategies for increased sales
· Offer technical support to customers especially on configuration of data devices
RequirementsQualifications- Academic and Professional
· Diploma/Bachelor’s Degree in Business, Marketing or related field Experience
· At least 1 year experience in sales
· Competencies
Technical competencies
· Marketing skills
· Product Knowledge
· Upselling and Cross selling
· Solution Oriented
· Customer relationship management.
· Core competencies
· Customer focus
· Networking and building partnerships
· Influencing and negotiating
· Analytical thinking
· Leadership competencies
· Strategic orientation
· Business Acumen
· Results orientation
· Developing self/others
Be The First To Know
About the latest Retail e commerce Jobs in Kenya !
Sales Operations Lead
Posted 4 days ago
Job Viewed
Job Description
Job Description
About StreamPrime
StreamPrime is a revolutionary global streaming service dedicated to bringing the best in entertainment directly to our users. Our platform offers a vast and diverse library of movies, TV shows, live sports, and television stations, making us the ultimate one-stop destination for premium content. With a rapidly growing subscriber base across the world, we are looking to expand our dynamic team and solidify our presence in key markets.
Job Summary
We are seeking a motivated, results-driven Sales Executive to join our global team. In this remote role, you will be the driving force behind StreamPrime's growth within your assigned country. You will be responsible for developing and executing sales strategies to expand our subscriber base, increase market penetration, and establish StreamPrime as the primary streaming service for consumers. This is a unique opportunity to shape the future of entertainment and be part of a collaborative, high-growth environment.
Key Responsibilities
- Drive Subscriber Growth:
Develop and execute strategic sales plans to achieve and exceed subscription targets within your designated country. - Market Expansion:
Act as a key contributor to our expansion, identifying new opportunities and building a strong brand presence for StreamPrime. - Authentic Brand Ambassadorship:
Position StreamPrime as the leading entertainment choice by effectively communicating the value of our diverse content offerings, drawing from your own user experience. - B2B Engagement:
Build and maintain strong relationships with potential B2B clients to drive enterprise plan sales for businesses with up to 100 devices/TVs on a budget. - Team Collaboration:
Work closely with other Sales Executives within your region and report key findings, market feedback, and performance metrics to the Regional Product Manager. - Market Analysis:
Keep a pulse on local market trends, competitor activities, and consumer preferences to inform sales strategies and provide valuable insights to the product team. - Expert Platform Demonstration:
Deliver compelling and authentic demonstrations of the StreamPrime platform to potential customers and partners, leveraging your in-depth, personal user knowledge.
Qualifications & Skills
- Proven Sales Experience:
Demonstrated experience in a sales, business development, or a similar customer-facing role. - Remote Work Ethic:
A self-starter with the ability to work independently and effectively in a remote setting. - Communication Excellence:
Excellent communication, negotiation, and interpersonal skills. - Collaborative Mindset:
A strong team player who can work both individually and as part of a group. - Tech-Savvy:
Proficiency in digital communication tools (e.g., Google Meet, WhatsApp) and a stable internet connection. - Passion for Entertainment:
A genuine passion for media, entertainment, and streaming technology. - Local Presence:
Must be based in the country of operation for this role. - Commitment to Targets:
A firm commitment to meeting sales targets is essential. Candidates will not be hired if they are not confident in their ability to meet the specified revenue goals.
Team Structure & Performance Expectations
At StreamPrime, we believe in succeeding together. You will be part of a regional team of Sales Executives who collaborate, interact, and learn from one another. While we foster a supportive group environment, individual performance and accountability are paramount. This is not a role for trying things out; it is for professionals dedicated to hitting clear, defined goals.
Our policy on performance is very strict: Sales Executives
MUST
meet their weekly revenue targets without excuses. The primary target is to generate a minimum of $100 USD in new revenue each week.
This weekly target is achievable and can be met by securing between 7 to 10 new monthly subscribers. For example:
- Ten (10) "Student Plan" subscribers at $0/month.
- Seven (7) "Regular User Month Plan" subscribers at 15/month.
Compensation & Benefits
Our compensation model is transparent and directly tied to performance. We reward high-achievers who consistently meet revenue targets. Please note that all platform revenue is generated in USD ( ), while salaries are paid in Great British Pounds (£).
Performance-Based Salary
- A
Base Salary of £00 GBP
per month is earned upon achieving a minimum monthly revenue of $4 0 USD. - A
Full Salary of 00 GBP
per month is earned upon achieving a minimum monthly revenue of $ 00 USD. Higher performances attract salary scaling up to
00 GBP per month. - Communication Allowance: A communication allowance of 8 GBP (approx. $3 USD) is provided once a Sales Executive achieves their first 100 USD in revenue in their first week.
- Remote Work Support: An internet allowance to stay connected.
- Sponsored Team Building: Sponsored team meetings over coffee and snacks to foster collaboration and camaraderie.
- Exclusive Travel Opportunities: Sponsored business trips to exciting market destinations, hand-picked by the Regional Product Manager for top-performing teams.
How to Apply
If you are a passionate sales professional with a love for StreamPrime and are ready to make a significant impact in the world of streaming entertainment, we would love to hear from you. Please prepare your resume and a brief cover letter outlining your experience and why you are the perfect fit for this role, and submit your application through LinkedIn.
Job Description
Company Description
Caetano is one of the key automotive distributors in Kenya. Dealers in Renault Trucks, Renault Passenger, Ford, JMC, KIA, and Hyundai.
Role Description
This is a full-time on-site role located in Nairobi County, Kenya. The Sales Executive will be responsible for identifying and developing new business opportunities in the automotive sector, managing client relationships, and achieving sales targets.
Day-to-day tasks include:
Conducting market research
Leads generation
Preparing sales proposals
Conducting product demonstrations.
The role will also involve providing excellent customer service and staying updated on industry trends and product developments.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field is preferred
- Strong sales, negotiation, and closing skills
- Experience in market research and identifying business opportunities
- Ability to develop and maintain client relationships
- Excellent communication and presentation skills
- Knowledge of the automotive industry and market trends
- Proficiency in using CRM software and Microsoft Office Suite
- Ability to work independently and as part of a team
- Previous experience in sales within the automotive industry is a plus