4,007 Remote Senior Case Manager Vulnerable Populations jobs in Kenya
Remote Case Manager - Vulnerable Populations
Posted 21 days ago
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Job Description
Our client is seeking a compassionate and dedicated Remote Case Manager to provide essential support services to vulnerable individuals and families. This role is pivotal in connecting clients with necessary resources, advocating for their needs, and facilitating access to healthcare, social services, and community programs. Working entirely remotely, you will utilize secure digital platforms to conduct client assessments, develop personalized care plans, and monitor progress. Your responsibilities will include maintaining accurate and confidential client records, coordinating with external agencies and service providers, and offering emotional support and guidance. The ideal candidate possesses strong interpersonal skills, empathy, and a deep understanding of social work principles and ethical practices. You will be adept at navigating complex social systems and possess excellent problem-solving abilities to address a wide range of client challenges. This position requires meticulous attention to detail in documentation and reporting, ensuring compliance with all relevant regulations and organizational policies. You will also be responsible for identifying gaps in services and proposing solutions to enhance client outcomes. Effective communication, both written and verbal, is paramount for building rapport with clients, collaborating with team members, and presenting case information clearly. We are looking for an individual who is resilient, self-motivated, and passionate about making a positive difference in the lives of others. This role offers the flexibility of remote work while contributing significantly to community well-being. The administrative location associated with this role is **Nyeri, Nyeri, KE**.
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Remote Senior Case Manager - Vulnerable Populations
Posted 21 days ago
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Job Description
Our client is dedicated to providing comprehensive support to vulnerable populations and is seeking a compassionate and experienced Remote Senior Case Manager. This is a fully remote role where you will utilize your expertise to provide essential guidance and advocacy to individuals and families in need, regardless of their geographical location. The ideal candidate will possess a strong understanding of social services, mental health support, and resource navigation. Your primary responsibility will be to assess client needs, develop individualized support plans, and connect them with appropriate community resources and services. This role demands exceptional empathy, active listening skills, and the ability to build trust and rapport with clients facing complex challenges. You will advocate for clients' rights and ensure they receive equitable access to healthcare, housing, education, and other vital services. Proficiency in utilizing case management software and virtual communication platforms is essential. You will maintain accurate and confidential client records, document progress, and collaborate with a network of service providers to ensure holistic support. This position requires strong organizational skills, meticulous attention to detail, and the ability to manage a diverse caseload effectively. You will also be involved in providing guidance and mentorship to junior case managers. The ability to work independently, manage your time efficiently, and maintain professional boundaries is crucial. This role is integral to enhancing our client's ability to serve the community remotely, particularly for individuals in **Nyeri, Nyeri, KE**, who require specialized assistance. Responsibilities include conducting virtual needs assessments, developing and implementing care plans, coordinating services, monitoring client outcomes, and reporting on case progress. You will also play a key role in crisis intervention and de-escalation when necessary. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required. A Master's degree is preferred. A minimum of 5 years of experience in case management or a similar role within the social care sector is necessary. Knowledge of relevant legislation and best practices in social services is essential. Excellent interpersonal, communication, and problem-solving skills are vital for success in this impactful position.
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Senior Case Manager - Remote Patient Support
Posted 9 days ago
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Job Description
Our client is seeking a compassionate and highly organized Senior Case Manager to provide remote support to individuals and families in need. This fully remote position allows you to make a profound difference in people's lives from the convenience of your home. You will be responsible for assessing client needs, developing personalized care plans, and coordinating a wide range of services and resources to ensure their well-being. This includes connecting clients with healthcare providers, social services, financial assistance programs, and community support networks.
As a remote-first professional, you will manage a caseload of clients, maintaining regular contact through phone, video conferencing, and secure messaging. Your duties will involve thorough documentation of client progress, maintaining confidential records, and ensuring adherence to ethical guidelines and organizational policies. The ideal candidate will possess exceptional interpersonal skills, strong empathy, and the ability to build rapport with diverse populations. A proven background in social work, counseling, or a related field, coupled with experience in case management, is essential. We are looking for a proactive and self-disciplined individual who can manage their time effectively in a remote setting, advocate for clients, and navigate complex service systems. Excellent problem-solving and crisis intervention skills are also critical for this role. You will play a vital role in empowering clients to overcome challenges and achieve their goals.
Responsibilities:
As a remote-first professional, you will manage a caseload of clients, maintaining regular contact through phone, video conferencing, and secure messaging. Your duties will involve thorough documentation of client progress, maintaining confidential records, and ensuring adherence to ethical guidelines and organizational policies. The ideal candidate will possess exceptional interpersonal skills, strong empathy, and the ability to build rapport with diverse populations. A proven background in social work, counseling, or a related field, coupled with experience in case management, is essential. We are looking for a proactive and self-disciplined individual who can manage their time effectively in a remote setting, advocate for clients, and navigate complex service systems. Excellent problem-solving and crisis intervention skills are also critical for this role. You will play a vital role in empowering clients to overcome challenges and achieve their goals.
Responsibilities:
- Assess client needs and develop comprehensive, individualized service plans.
- Coordinate and facilitate access to health, social, and community services.
- Provide ongoing support and advocacy for clients throughout their journey.
- Conduct regular check-ins with clients via phone, video calls, and secure digital platforms.
- Maintain accurate and confidential client records and documentation.
- Monitor client progress and adjust service plans as needed.
- Collaborate with service providers, government agencies, and community organizations.
- Address client concerns and resolve issues in a timely and effective manner.
- Ensure compliance with all relevant regulations and ethical standards.
- Educate clients on available resources and support systems.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field.
- Minimum of 5 years of experience in case management or direct client support.
- Demonstrated experience working with vulnerable populations.
- Proficiency in using case management software and electronic health records (EHR).
- Excellent communication, active listening, and interpersonal skills.
- Strong organizational skills and the ability to manage a caseload effectively.
- Empathy, compassion, and a commitment to client advocacy.
- Ability to work independently and manage time efficiently in a remote environment.
- Problem-solving and crisis intervention skills.
- Familiarity with local social services and healthcare systems is a plus.
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Remote Patient Support Specialist (Remote)
Posted 18 days ago
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Job Description
Our client is seeking compassionate and dedicated Remote Patient Support Specialists to provide exceptional care and assistance to patients from the comfort of their homes. This is a fully remote position, requiring strong communication skills and a genuine desire to help others. The Patient Support Specialist will be the primary point of contact for patients, addressing their inquiries, concerns, and providing guidance on healthcare services and treatments. You will be responsible for maintaining patient records, coordinating appointments, and ensuring a positive patient experience throughout their healthcare journey. This role is crucial in bridging the gap between patients and healthcare providers, ensuring they feel supported, informed, and well-cared for. Responsibilities include:
- Responding to patient inquiries via phone, email, and chat in a timely and professional manner.
- Providing information and guidance on medical services, appointment scheduling, and treatment plans.
- Assisting patients with navigating healthcare systems and insurance processes.
- Documenting all patient interactions and maintaining accurate and confidential patient records.
- Coordinating with healthcare providers and other members of the care team to ensure seamless patient care.
- Resolving patient complaints and concerns with empathy and efficiency.
- Educating patients on how to use remote monitoring devices or telehealth platforms.
- Following up with patients to ensure satisfaction and adherence to care plans.
- Adhering to all privacy and confidentiality regulations (e.g., HIPAA).
- Identifying opportunities to improve the patient support experience.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Previous experience in a customer service, healthcare, or administrative role is highly desirable.
- Excellent verbal and written communication skills, with a patient and empathetic tone.
- Strong active listening and problem-solving abilities.
- Proficiency in using computer systems and various software applications, including EMR/EHR systems.
- Ability to multitask and manage time effectively in a remote work environment.
- A genuine passion for helping others and a strong commitment to patient well-being.
- Ability to work independently and as part of a remote team.
- Familiarity with medical terminology is an advantage.
- Reliable internet connection and a dedicated workspace.
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Senior Clinical Navigator - Remote Patient Support
Posted 12 days ago
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Job Description
Our client is seeking a compassionate and experienced Senior Clinical Navigator to join their expanding, fully remote healthcare support team. This critical role involves providing comprehensive guidance and support to patients navigating complex health conditions and treatment pathways. You will act as a crucial link between patients, healthcare providers, and various support services, ensuring they receive timely, appropriate, and personalized care. The ideal candidate possesses a strong clinical background, exceptional communication and empathy skills, and a deep commitment to patient advocacy. This is an opportunity to make a tangible difference in people's lives from the comfort of your home.
Responsibilities:
Qualifications:
Responsibilities:
- Provide direct, remote patient support, guiding individuals through healthcare systems, treatment options, and available resources.
- Assess patient needs, develop personalized care plans, and facilitate connections with specialists, therapists, and other healthcare professionals.
- Educate patients and their families about their conditions, treatment protocols, and self-management strategies.
- Coordinate appointments, follow-ups, and medication adherence support.
- Liaise effectively with physicians, nurses, social workers, and other care team members to ensure continuity of care.
- Maintain accurate and confidential patient records, documenting all interactions and progress.
- Identify barriers to care (e.g., financial, logistical, cultural) and develop strategies to overcome them.
- Advocate for patients' needs within the healthcare system to ensure they receive optimal care.
- Develop and deliver educational materials and workshops for patients and caregivers on various health-related topics.
- Participate in virtual team meetings, case conferences, and professional development activities.
- Contribute to the development and refinement of patient support programs and protocols.
- Utilize telehealth platforms and other digital tools to engage with patients and deliver services effectively.
- Stay updated on healthcare policies, insurance regulations, and community resources relevant to patient support.
Qualifications:
- Registered Nurse (RN) or equivalent healthcare professional qualification (e.g., Social Worker, Nurse Practitioner).
- Minimum of 5-7 years of experience in a clinical setting, preferably in patient advocacy, care coordination, or case management.
- Demonstrated experience working with patients managing chronic illnesses or complex medical conditions.
- Exceptional interpersonal, communication, and active listening skills.
- Strong understanding of healthcare systems, insurance processes, and community resources.
- Proficiency in electronic health records (EHR) and other digital health platforms.
- Ability to empathize with patients, build rapport, and provide sensitive and confidential support remotely.
- Excellent organizational and time management skills, with the ability to manage a caseload effectively.
- Experience in developing educational materials and facilitating patient support groups is a plus.
- Commitment to patient-centered care and improving health outcomes.
- Must have a reliable internet connection and a suitable home office environment for remote work.
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Program Manager - Humanitarian Aid (Remote)
Posted 18 days ago
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Job Description
Our client, a renowned international non-profit organization dedicated to providing humanitarian aid and development support, is searching for a passionate and experienced Program Manager to oversee crucial remote-based initiatives. This position requires a dedicated individual committed to making a tangible difference in the lives of vulnerable communities. You will be responsible for the end-to-end management of complex humanitarian programs, including planning, budgeting, implementation, monitoring, and evaluation. This involves developing program strategies, securing funding through grant writing and donor relations, and ensuring compliance with organizational policies and donor requirements. You will lead and mentor remote project teams, fostering a collaborative and effective working environment. Essential to this role is the ability to build and maintain strong relationships with local partners, government agencies, and other stakeholders in challenging environments. The ideal candidate will possess extensive experience in program management within the humanitarian sector, with a strong understanding of project cycles, risk management, and M&E frameworks. Excellent communication, negotiation, and leadership skills are paramount. The ability to navigate complex geopolitical landscapes and adapt programs to evolving needs is crucial. This is a fully remote role, demanding a high degree of self-discipline, organization, and the capacity to work effectively across different time zones and cultures. You will be instrumental in coordinating the delivery of essential services, such as emergency relief, healthcare, education, and sustainable development projects, remotely managed but with significant on-the-ground impact. We are looking for a compassionate and strategic leader who can drive impactful change and uphold our client's mission of alleviating suffering and promoting human dignity. Your expertise will be vital in expanding our reach and effectiveness, ensuring that vital support reaches those who need it most, even from a distance.
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Program Manager - Humanitarian Aid
Posted 21 days ago
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Job Description
Our client, a leading non-profit organization dedicated to global humanitarian efforts, is seeking an experienced and passionate Program Manager to oversee critical aid initiatives. This is a fully remote position, requiring a dedicated professional to drive impactful projects from anywhere. The ideal candidate will have a strong background in humanitarian aid, disaster relief, or international development, with a proven ability to manage complex programs from design through implementation and evaluation. You will be responsible for developing program strategies, securing funding, managing budgets, and leading field teams to deliver essential services and support to vulnerable populations. Key responsibilities include conducting needs assessments, developing project proposals, and ensuring effective resource allocation. The Program Manager will foster strong relationships with local communities, government agencies, and partner organizations to ensure program success and sustainability. This role demands exceptional leadership, project management, and communication skills, with a deep commitment to humanitarian principles. You will be adept at navigating challenging environments, managing risks, and reporting on program outcomes to donors and stakeholders. The ability to work independently, manage remote teams, and adapt to evolving circumstances is crucial. This fully remote role offers the profound opportunity to make a significant difference in the lives of those in need while enjoying the flexibility of remote work. The administrative hub for coordination purposes is conceptually Malindi, Kilifi, KE , though the role operates entirely remotely.
Responsibilities:
Qualifications:
Responsibilities:
- Develop, manage, and implement humanitarian aid programs aligned with organizational goals.
- Conduct needs assessments and situational analyses in affected regions.
- Design and write compelling project proposals for fundraising and grant applications.
- Manage program budgets, ensuring financial accountability and efficient resource allocation.
- Lead and support field teams, providing guidance, mentorship, and operational oversight.
- Build and maintain strong relationships with local communities, government bodies, and partner NGOs.
- Ensure program activities comply with humanitarian standards, ethics, and legal frameworks.
- Monitor program progress, collect data, and conduct evaluations to measure impact and inform future strategies.
- Manage risks and develop contingency plans for program implementation.
- Prepare regular progress reports for donors, stakeholders, and internal management.
- Represent the organization in relevant forums and coordination meetings.
Qualifications:
- Master's degree in International Development, Humanitarian Affairs, Public Policy, or a related field.
- Minimum of 5-7 years of experience in program management within the humanitarian or non-profit sector.
- Proven track record of successful program design, implementation, and management in challenging environments.
- Experience with fundraising, grant writing, and donor relations.
- Strong understanding of humanitarian principles, international aid mechanisms, and project management methodologies.
- Excellent leadership, team management, and cross-cultural communication skills.
- Proficiency in budget management and financial oversight.
- Ability to analyze complex situations and develop effective solutions.
- Experience working with remote teams and in a remote work setting.
- Commitment to humanitarian values and social justice.
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Remote Humanitarian Aid Coordinator
Posted 5 days ago
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Job Description
Our client is seeking a dynamic and experienced Remote Humanitarian Aid Coordinator to manage and oversee critical relief operations. This role is fully remote, offering the flexibility to work from anywhere while making a profound impact. You will be responsible for the strategic planning, implementation, and monitoring of humanitarian assistance programs, ensuring timely and effective delivery of aid to vulnerable populations. This includes developing project proposals, securing funding, and managing budgets to maximize resource utilization. You will collaborate closely with international and local partners, government agencies, and non-governmental organizations to coordinate relief efforts and advocate for the needs of affected communities. A key aspect of this role involves conducting needs assessments, identifying gaps in services, and designing innovative solutions to address complex humanitarian challenges. You will be responsible for developing and implementing robust monitoring and evaluation frameworks to track program progress, measure impact, and ensure accountability to donors and beneficiaries. The ideal candidate will possess exceptional leadership and project management skills, with a proven track record in managing multi-faceted humanitarian initiatives in challenging environments. Strong analytical and problem-solving abilities are essential, as is the capacity to work effectively under pressure and adapt to rapidly evolving situations. Excellent communication, negotiation, and interpersonal skills are crucial for building and maintaining strong relationships with diverse stakeholders. You will be expected to produce high-quality reports, case studies, and policy briefs to disseminate program findings and influence best practices. A Master's degree in International Relations, Humanitarian Affairs, Development Studies, or a related field is required. A minimum of 7 years of progressive experience in humanitarian aid, emergency response, or international development is mandatory. Experience in digital communication tools and remote team management is essential for this role. If you are a dedicated professional committed to alleviating human suffering and promoting sustainable development, and you thrive in a remote work setting, we encourage you to apply.
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7
Senior Program Manager - Humanitarian Aid (Remote)
Posted 21 days ago
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Job Description
Our client is a respected international charity organization committed to making a tangible difference in vulnerable communities, and they are seeking an experienced Senior Program Manager to lead their remote program operations. This role is fully remote, allowing you to coordinate vital humanitarian efforts from anywhere. You will be responsible for the strategic planning, implementation, and oversight of diverse aid programs, ensuring efficient resource allocation, impactful outcomes, and adherence to organizational values and donor requirements. Your leadership will be key to maximizing the positive impact of our work.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and manage the full lifecycle of humanitarian aid programs, from conception to evaluation.
- Ensure programs align with the organization's mission, strategic objectives, and beneficiary needs.
- Oversee budget management, financial tracking, and reporting for assigned programs.
- Coordinate with local field teams, partners, and stakeholders to ensure effective program delivery.
- Monitor program progress, identify challenges, and implement corrective actions.
- Ensure compliance with donor regulations, grant agreements, and accountability standards.
- Lead proposal development and fundraising efforts for new program initiatives.
- Build and maintain strong relationships with government agencies, NGOs, and community leaders.
- Conduct needs assessments and program evaluations.
- Mentor and provide guidance to program staff, fostering a collaborative and results-oriented remote team environment.
Qualifications:
- Master's degree in International Development, Public Policy, Humanitarian Affairs, or a related field.
- Minimum of 6 years of experience in program management within the non-profit or humanitarian sector.
- Demonstrated success in designing, implementing, and managing complex aid programs.
- Strong understanding of humanitarian principles, development practices, and emergency response.
- Excellent leadership, project management, and communication skills.
- Proven ability to manage budgets and financial resources effectively.
- Experience working with international donors (e.g., UN agencies, major foundations).
- Ability to work independently and manage multiple priorities in a remote setting.
- Proficiency in data analysis and reporting.
- Commitment to humanitarian values and ethical practices.
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Director of Programs - Humanitarian Aid
Posted 21 days ago
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Job Description
Our client, a leading non-profit organization, is seeking a dynamic and experienced Director of Programs to lead and expand its humanitarian aid initiatives. This is a critical fully remote position, allowing you to drive impactful change from wherever you are. The ideal candidate will have a proven track record in program management within the humanitarian sector, with expertise in disaster relief, community development, and international aid. You will be responsible for overseeing the design, implementation, and evaluation of various aid programs, ensuring they are effective, efficient, and aligned with the organization's mission and values. This includes managing program budgets, leading cross-functional teams, and fostering strong relationships with local communities, government agencies, and other NGOs. Your role will involve strategic planning, resource mobilization, and advocacy to secure funding and support for ongoing and new initiatives. You will also be responsible for monitoring program performance, identifying best practices, and ensuring accountability to donors and beneficiaries. Key responsibilities include:
- Developing and executing strategic plans for humanitarian programs.
- Managing program budgets, ensuring financial accountability and efficient resource allocation.
- Leading, mentoring, and supporting program teams to achieve project goals.
- Overseeing the design, implementation, and monitoring of aid projects.
- Building and maintaining strong relationships with stakeholders, including donors, partners, and local communities.
- Conducting needs assessments and impact evaluations for program effectiveness.
- Ensuring compliance with donor requirements and organizational policies.
- Representing the organization at relevant forums and advocating for humanitarian causes.
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