330 Social Services jobs in Kenya

Case Manager - Social Services

30100 Tuwan KES100000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a compassionate and dedicated Case Manager to provide vital support services to individuals and families within the community. This role is fully remote, allowing you to connect with clients and provide essential assistance from your home office. You will be responsible for assessing client needs, developing personalized care plans, connecting clients with appropriate resources, and advocating for their well-being. This position requires a strong understanding of social services, excellent empathy, and the ability to navigate complex systems to ensure clients receive the support they need to thrive. Your work will have a direct and positive impact on the lives of vulnerable individuals.

Key Responsibilities:
  • Conduct comprehensive needs assessments for clients, identifying physical, emotional, social, and financial challenges.
  • Develop individualized service plans (ISPs) in collaboration with clients, outlining goals and objectives.
  • Connect clients with community resources, such as healthcare providers, educational programs, housing assistance, and employment services.
  • Provide ongoing support, counseling, and advocacy for clients throughout their service journey.
  • Monitor client progress and adjust service plans as needed to ensure effectiveness.
  • Maintain accurate and confidential client records, documenting all interactions and services provided.
  • Collaborate with other professionals, agencies, and family members to coordinate care.
  • Respond to crisis situations and provide immediate support and intervention.
  • Stay informed about relevant social policies, programs, and resources.
  • Ensure compliance with all ethical guidelines and legal requirements.
  • Facilitate group sessions or workshops for clients as needed.

The ideal candidate will hold a Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree in Social Work (MSW) is preferred. A minimum of 3 years of experience in case management, social services, or a related role is required. Proven experience in client assessment, care planning, and resource coordination is essential. Excellent communication, active listening, and interpersonal skills are crucial for building rapport with clients. Strong organizational abilities and attention to detail are necessary for managing client files and caseloads. The ability to work independently, manage time effectively, and maintain boundaries in a remote work environment is vital. Empathy, patience, and a genuine desire to help others are paramount for success in this role. If you are a dedicated professional looking to make a significant difference in people's lives through a remote role, we encourage you to apply.
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Remote Social Services Coordinator

60101 Embu, Eastern KES90000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dedicated and empathetic Social Services Coordinator to join their fully remote team. This role is crucial in connecting individuals and families with essential support services, advocating for their needs, and facilitating access to resources. You will play a vital role in enhancing the well-being of vulnerable populations.

Responsibilities:
  • Assess the needs of clients and develop personalized service plans.
  • Connect clients with appropriate community resources, including healthcare, housing, employment, and educational services.
  • Provide counseling and emotional support to clients facing various challenges.
  • Advocate on behalf of clients to ensure they receive the services and support they are entitled to.
  • Maintain accurate and confidential client records, documenting all interactions and progress.
  • Collaborate with partner agencies and organizations to streamline service delivery.
  • Develop and deliver workshops or informational sessions on relevant social issues.
  • Stay informed about local, regional, and national social service programs and policies.
  • Respond to client inquiries and concerns in a timely and professional manner.
  • Conduct follow-up assessments to ensure client satisfaction and service effectiveness.

Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • Minimum of 3 years of experience in social services, case management, or a similar role.
  • Demonstrated knowledge of social service programs, community resources, and advocacy principles.
  • Excellent active listening, communication, and interpersonal skills.
  • Strong organizational and time management abilities, with the capacity to manage a caseload effectively.
  • Proficiency in using case management software and standard office productivity tools.
  • Empathy, compassion, and a strong commitment to social justice.
  • Ability to work independently and collaboratively in a remote team environment.
  • Experience in crisis intervention is a plus.
  • Knowledge of relevant legislation and ethical guidelines governing social work practice.

This fully remote position requires a motivated individual passionate about making a positive impact. The ability to connect with clients virtually and provide compassionate support is paramount. While working remotely, your impact will be felt across communities, particularly those in the vicinity of Embu, Embu, KE , by ensuring access to vital assistance and empowering individuals towards self-sufficiency.
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Remote Community Support Manager - Social Services

50100 Kakamega, Western KES260000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a compassionate and organized Remote Community Support Manager to oversee and coordinate vital social services for individuals and families within the community. This role is essential for ensuring that vulnerable populations receive timely and effective support, advocacy, and resources. You will lead a team of community support workers, manage case loads, develop community partnerships, and contribute to program development. This is a fully remote position, ideal for a leader with extensive experience in social work or community development, who can manage operations and guide a team effectively from a distance. The focus will be on empowering individuals and fostering community well-being.

Responsibilities:
  • Lead, manage, and mentor a team of community support workers, providing guidance and supervision.
  • Oversee the delivery of a range of social services, ensuring they meet the needs of the community.
  • Develop and implement client support plans, including assessment, goal setting, and resource allocation.
  • Manage client case files, ensuring accurate and confidential record-keeping.
  • Build and maintain strong relationships with community organizations, government agencies, and other stakeholders.
  • Advocate for clients' needs and connect them with appropriate services and resources.
  • Monitor the effectiveness of support programs and identify areas for improvement.
  • Organize and facilitate community outreach initiatives and workshops.
  • Ensure compliance with all relevant policies, procedures, and ethical standards.
  • Manage budgets and resources effectively for community support programs.
  • Respond to community needs and crises in a timely and appropriate manner.
  • Contribute to the development of new programs and services based on identified community needs.
  • Provide training and professional development opportunities for the support team.
Qualifications:
  • Bachelor's degree in Social Work, Sociology, Psychology, Community Development, or a related field. Master's degree preferred.
  • Minimum of 7 years of experience in community services, social work, or a related field, with at least 3 years in a leadership or supervisory role.
  • Demonstrated experience in case management, client advocacy, and program coordination.
  • Strong understanding of social issues and available resources within the community.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional communication, interpersonal, and problem-solving abilities.
  • Proficiency in using case management software and other relevant technologies.
  • Ability to work independently, manage multiple priorities, and demonstrate empathy and resilience.
  • Experience in developing and managing community partnerships.
  • Knowledge of relevant legislation and funding streams.
This remote role provides a unique opportunity to make a profound difference in the lives of many. If you are a dedicated and experienced professional in community and social care, we encourage you to apply.
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Remote Social Services Case Manager

00100 Abothuguchi West KES90000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a compassionate and dedicated Remote Social Services Case Manager to provide essential support to individuals and families in need. This fully remote role is vital for connecting clients with community resources, navigating social service systems, and advocating for their well-being. You will be responsible for assessing client needs, developing personalized service plans, coordinating referrals to appropriate agencies, and monitoring progress towards established goals. The ideal candidate possesses a strong understanding of social work principles, community resources, and relevant legislation. Excellent communication, empathy, and problem-solving skills are crucial for building rapport with clients, understanding their challenges, and empowering them to achieve self-sufficiency. Proficiency in using virtual communication tools, case management software, and electronic record-keeping systems is required. This position demands a self-motivated individual who can manage their caseload effectively, maintain accurate documentation, and work autonomously in a remote setting. You will play a pivotal role in improving the lives of vulnerable populations by facilitating access to critical support services. If you are driven by a desire to make a positive social impact and possess the skills to navigate complex client situations remotely, we encourage you to apply.

Key Responsibilities:
  • Conduct comprehensive needs assessments for clients seeking social services.
  • Develop and implement individualized service plans in collaboration with clients.
  • Connect clients with appropriate community resources, including housing, healthcare, employment, and legal aid.
  • Provide advocacy and support to clients navigating complex social service systems.
  • Monitor client progress and provide ongoing case management, adjusting plans as needed.
  • Maintain accurate and confidential client records in compliance with organizational policies and regulations.
  • Collaborate with other service providers, government agencies, and community organizations.
  • Facilitate referrals and ensure continuity of care for clients.
  • Stay informed about available community resources and changes in social service policies.
  • Uphold ethical standards and best practices in social work.

Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • Minimum of 3 years of experience in case management or social services.
  • Strong knowledge of social welfare programs, community resources, and relevant legislation.
  • Excellent assessment, interviewing, and counseling skills.
  • Proficiency with case management software and virtual communication platforms.
  • Exceptional interpersonal, communication, and advocacy skills.
  • Ability to work independently, manage time effectively, and maintain confidentiality.
  • Empathy, patience, and a strong commitment to social justice.
  • Experience working with diverse populations is essential.
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Senior Social Services Program Manager

00200 Ongata Rongai, Rift Valley KES75000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a prominent non-profit organization dedicated to community empowerment, is seeking an experienced Senior Social Services Program Manager. This fully remote position requires a dedicated and strategic individual to lead the development, implementation, and evaluation of impactful social programs. You will be responsible for overseeing program operations, managing budgets, fostering community partnerships, and ensuring the effective delivery of services to target populations. Your role will be crucial in driving positive social change and improving the lives of individuals and families in need.

Key Responsibilities:
  • Lead the strategic planning and execution of social service programs from conception to completion.
  • Manage program budgets, ensuring fiscal responsibility and efficient resource allocation.
  • Develop and maintain strong relationships with community stakeholders, partner organizations, and government agencies.
  • Oversee the recruitment, training, and management of program staff and volunteers.
  • Ensure the high-quality delivery of services and adherence to program goals and objectives.
  • Develop and implement program monitoring and evaluation frameworks to track progress and measure impact.
  • Prepare comprehensive reports for stakeholders, funders, and leadership.
  • Identify funding opportunities and contribute to grant writing efforts.
  • Stay current with best practices, emerging trends, and policy changes in social services.
  • Champion the organization's mission and values in all program-related activities.
Qualifications:
  • Master's degree in Social Work, Public Administration, Non-profit Management, or a related field.
  • 5+ years of progressive experience in program management within the social services sector.
  • Demonstrated success in developing and managing complex social programs.
  • Strong understanding of community needs assessment and service delivery models.
  • Proven ability to manage budgets, secure funding, and report on financial performance.
  • Excellent leadership, team management, and interpersonal skills.
  • Exceptional communication, writing, and presentation abilities.
  • Proficiency in data analysis and evaluation methodologies.
  • Ability to manage multiple projects and priorities in a remote, fast-paced environment.
  • Commitment to social justice and community empowerment.
This is a vital leadership role offering the opportunity to shape community impact with the flexibility of a fully remote work setup. The role is aligned with the service area of Ongata Rongai, Kajiado, KE , but operates as a fully remote position.
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Remote Case Manager - Social Services

40200 Abothuguchi West KES75000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is looking for an experienced and empathetic Remote Case Manager to provide crucial social services support. This is a fully remote position, enabling you to work from anywhere while making a tangible difference in the lives of individuals and families. As a Remote Case Manager, you will be responsible for assessing client needs, developing individualized service plans, and coordinating the delivery of support services. This includes connecting clients with resources such as housing, healthcare, employment assistance, and counseling. You will conduct regular follow-ups to monitor progress, address challenges, and ensure clients are meeting their goals. Excellent communication and active listening skills are essential for building rapport and trust with clients from diverse backgrounds. Proficiency in digital communication tools, case management software, and maintaining accurate electronic records is a must. You will advocate on behalf of clients to ensure they receive the best possible care and support. The ability to work autonomously, manage a caseload effectively, and adhere to strict confidentiality protocols is critical. This role requires a proactive approach to problem-solving and a deep understanding of social service systems.

Responsibilities:
  • Conduct comprehensive assessments of client needs and circumstances.
  • Develop, implement, and monitor individualized case plans.
  • Facilitate access to community resources and services.
  • Provide ongoing support, counseling, and advocacy for clients.
  • Maintain accurate and timely client records and documentation.
  • Collaborate with other service providers and stakeholders.
  • Ensure compliance with all relevant policies, procedures, and legal requirements.
  • Participate in regular remote team meetings and professional development activities.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field.
  • Minimum of 2 years of experience in case management or social work.
  • Strong knowledge of social service systems and community resources.
  • Excellent communication, interpersonal, and active listening skills.
  • Proficiency with case management software and Microsoft Office Suite.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • High ethical standards and commitment to client confidentiality.
  • Must have a reliable internet connection and a dedicated workspace.
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Remote Social Services Program Manager

90101 Gathiruini KES140000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and compassionate Social Services Program Manager to lead and oversee their community support initiatives. This is a fully remote position, requiring strong leadership, program development, and management skills. You will be responsible for designing, implementing, and evaluating social programs aimed at improving the well-being of individuals and communities. The ideal candidate will have a deep understanding of social work principles, community development, and program management best practices. You will work closely with program staff, community stakeholders, and beneficiaries to ensure effective service delivery and positive outcomes. This remote role demands excellent communication, organizational skills, and the ability to foster collaboration and drive impact from a distance, with a focus on the needs of communities potentially including **Mlolongo, Machakos, KE**. Responsibilities include:
  • Developing, implementing, and managing social service programs aligned with organizational goals and community needs.
  • Overseeing program operations, including budgeting, resource allocation, and staff supervision.
  • Conducting needs assessments to identify emerging social issues and opportunities for program development.
  • Establishing and maintaining partnerships with community organizations, government agencies, and other stakeholders.
  • Monitoring and evaluating program effectiveness, impact, and outcomes using appropriate metrics and reporting tools.
  • Ensuring compliance with funding requirements, regulations, and ethical standards.
  • Developing and delivering training programs for program staff and volunteers.
  • Managing program documentation, record-keeping, and reporting requirements.
  • Promoting program visibility and advocating for community needs.
  • Facilitating communication and collaboration among program teams and beneficiaries.
  • Troubleshooting and resolving operational challenges to ensure program success.
Qualifications include:
  • Master's degree in Social Work, Public Health, Community Development, Sociology, or a related field.
  • Minimum of 5 years of experience in social services program management, with a proven track record of success.
  • Strong understanding of social welfare systems, community needs assessment, and program evaluation methodologies.
  • Demonstrated leadership and team management skills, preferably in a remote setting.
  • Excellent written and verbal communication, interpersonal, and presentation skills.
  • Proficiency in project management software and standard office applications.
  • Ability to develop and manage program budgets effectively.
  • Strong problem-solving and decision-making abilities.
  • Commitment to social justice, equity, and community empowerment.
  • Experience working with diverse populations and community stakeholders.
  • Familiarity with the social service landscape and challenges in **Mlolongo, Machakos, KE** and the wider Machakos region is highly desirable.
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Lead Social Services Program Manager

20117 Mwembe KES190000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a dedicated non-profit organization committed to community well-being, is seeking an experienced and passionate Lead Social Services Program Manager to join their fully remote operations team. This role offers the flexibility to manage impactful community programs from any location. You will be responsible for overseeing the planning, implementation, and evaluation of various social service programs, ensuring they meet the needs of the community and adhere to organizational goals and funding requirements. Your duties will include developing program strategies, managing budgets, supervising program staff and volunteers, and building strong relationships with community stakeholders, partner organizations, and government agencies. The ideal candidate will possess a deep understanding of social work principles, community development, and program management best practices. Strong leadership, organizational, and interpersonal skills are essential for managing a remote team and fostering a collaborative work environment. You must be adept at problem-solving, strategic thinking, and data-driven decision-making. Excellent grant writing and reporting skills are highly desirable. A bachelor's degree in Social Work, Public Health, Sociology, or a related field is required; a Master's degree is preferred. Significant experience in social services program management, with a proven track record of successful program delivery and impact, is mandatory. Experience in volunteer management and fundraising is a plus. If you are a committed leader dedicated to making a positive difference in communities and thrive in a remote work environment, we encourage you to apply.
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Remote Social Services Program Manager

20400 Kapsuser KES170000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a compassionate and experienced Remote Social Services Program Manager to lead and oversee impactful community programs. This critical role involves managing program operations, developing strategic initiatives, and ensuring the effective delivery of services to individuals and families in need. As a fully remote position, you will lead a dedicated team and collaborate with various stakeholders to advance our mission.

Key Responsibilities:
  • Develop, implement, and manage social service programs designed to meet the needs of the community.
  • Oversee program operations, including budget management, resource allocation, and staff supervision.
  • Recruit, train, and mentor a team of social workers, counselors, and support staff, fostering a collaborative remote work environment.
  • Conduct needs assessments and develop strategic plans to address identified community challenges.
  • Ensure compliance with all relevant laws, regulations, and ethical standards governing social services.
  • Build and maintain strong relationships with community partners, government agencies, non-profit organizations, and other stakeholders.
  • Develop and implement program evaluation metrics to measure effectiveness and impact, and report findings to stakeholders.
  • Secure funding through grant writing and fundraising efforts, and manage grant reporting requirements.
  • Advocate for clients and communities, ensuring their voices are heard and their needs are met.
  • Stay informed about best practices and emerging trends in social work and community development.
  • Manage crises and provide support to staff dealing with challenging client situations.
  • Develop and deliver training programs for staff and community members on relevant topics.
Qualifications:
  • Master's degree in Social Work (MSW), Public Administration, or a related field.
  • Minimum of 7 years of experience in social services program management, with a proven track record of leading successful initiatives.
  • Licensure as a Social Worker (LCSW, LSW) or equivalent professional certification is highly desirable.
  • Strong understanding of social service delivery systems, community resources, and relevant legislation.
  • Demonstrated experience in program development, implementation, and evaluation.
  • Proven leadership and team management skills, with experience managing remote teams.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in budget management and financial planning.
  • Experience with grant writing and securing funding.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently, manage multiple priorities, and exercise sound judgment in a remote setting.
  • Commitment to social justice and serving vulnerable populations.
This is a meaningful opportunity to lead impactful social programs and make a tangible difference in the lives of individuals and communities, all from a remote work setting. If you are a dedicated and experienced leader in social services, we encourage you to apply.
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Community Outreach Coordinator, Social Services

40100 Kisumu KES350000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a dedicated non-profit organization focused on improving community well-being, is seeking a passionate and skilled Community Outreach Coordinator to join their remote team. This role is instrumental in connecting vulnerable populations with vital social services and resources. The successful candidate will be responsible for developing and implementing outreach strategies to engage with community members, identify needs, and facilitate access to programs related to (mention specific areas, e.g., education, health, economic empowerment). This includes planning and executing virtual awareness campaigns, building partnerships with local organizations, and providing information and support to individuals and families. You will utilize digital platforms, social media, and telecommunication tools to connect with the community and deliver services effectively. The ideal candidate will possess strong communication, interpersonal, and organizational skills, with a proven ability to work independently and collaboratively in a remote setting. Experience in social work, community development, or a related field is essential. You will be responsible for tracking outreach activities, reporting on program outcomes, and advocating for the needs of the community. This position is fully remote, requiring a proactive individual with a deep commitment to social justice and a genuine desire to make a positive impact. While the role supports the **Kisumu, Kisumu, KE** community, the work is performed remotely. We are looking for candidates with excellent problem-solving abilities, cultural sensitivity, and a background in volunteer coordination or program support. A Bachelor's degree in Social Work, Sociology, or a related field is preferred. Your dedication will help strengthen our community fabric and empower individuals to access the support they need. Join an organization committed to positive social change and contribute your skills to build a stronger, more supportive community, all from your remote workstation.
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