9,700 Remote Sanitation Services Manager jobs in Kenya

• Develop, implement, and refine operational strategies and procedures for remote service delivery teams.
• Manage and motivate a remote workforce, setting clear performance expectations, providing regular feedback, and fostering a positive team culture.
• Oversee daily operations, ensuring efficient workflow, resource allocation, and timely completion of service delivery tasks.
• Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement and implementing corrective actions.
• Ensure adherence to quality standards, service level agreements (SLAs), and compliance requirements.
• Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction.
• Collaborate with other departments, such as customer support, sales, and IT, to ensure seamless integration and support for service delivery.
• Manage operational budgets and resources effectively.
• Stay abreast of best practices in remote work operations and leverage technology to optimize performance.
• Lead and participate in projects aimed at enhancing operational capabilities and scalability.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, with a significant focus on managing remote teams and distributed operations.
• Proven track record of successfully managing operational workflows and driving efficiency in a service delivery environment.
• Strong understanding of performance management, quality assurance, and process improvement methodologies.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and manage remote teams effectively.
• Proficiency in relevant operational software and collaboration tools (e.g., CRM systems, project management tools, communication platforms).
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Ability to work independently, manage multiple priorities, and thrive in a fully remote work setting.
• Experience with budget management and resource optimization.

• Coordinate and schedule delivery drivers for optimal route efficiency.
• Onboard new delivery drivers, including orientation and training.
• Serve as the primary point of contact for drivers, addressing questions and resolving issues.
• Monitor driver performance and provide feedback and coaching.
• Assist with route planning and optimization using dispatch software.
• Ensure drivers adhere to delivery schedules and safety protocols.
• Maintain accurate driver records and logs.
• Communicate route changes, updates, and important information to drivers.
• Process driver paperwork and timesheets.
• Manage driver availability and assist with scheduling adjustments.
• Handle customer inquiries related to deliveries and driver status.
• Collaborate with logistics and operations teams to ensure seamless delivery operations.

• High school diploma or equivalent; Associate's degree or relevant certification preferred.
• Minimum of 3 years of experience in dispatch, logistics, fleet coordination, or a similar role.
• Proven experience managing or supporting a team of drivers.
• Proficiency in using dispatch software, route optimization tools, and GPS tracking systems.
• Strong understanding of delivery logistics and transportation operations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Must be a self-starter with the ability to work independently in a remote environment.
• Reliable internet connection and a suitable remote workspace.
• Familiarity with safety regulations in the transportation industry is a plus.

• Coordinate and manage a network of remote delivery drivers.
• Optimize delivery routes and schedules using advanced software.
• Monitor fleet performance and ensure adherence to delivery timelines.
• Communicate effectively with drivers, clients, and internal teams via virtual platforms.
• Resolve logistical issues and customer service inquiries promptly.
• Analyze delivery data to identify areas for improvement and cost reduction.
• Ensure compliance with all transportation laws and company policies.
• Develop and implement strategies to enhance operational efficiency.
• Manage driver onboarding and performance evaluations remotely.
• Maintain accurate records of deliveries, mileage, and fuel consumption.

• Proven experience in logistics, transportation management, or a related field.
• Demonstrable experience managing remote teams or independent contractors.
• Proficiency in fleet management software and navigation tools.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to work independently and make sound decisions in a remote setting.
• Knowledge of relevant transportation regulations.
• High school diploma or equivalent; further education or certification in logistics is a plus.

• Coordinate and optimize delivery routes for a fleet of vehicles.
• Monitor driver performance and adherence to schedules.
• Ensure compliance with traffic regulations and company safety standards.
• Manage vehicle maintenance schedules and address any mechanical issues.
• Communicate effectively with drivers, dispatchers, and customers.
• Maintain accurate delivery records and logs.
• Troubleshoot and resolve delivery-related issues in a timely manner.
• Analyze route efficiency and identify areas for improvement.
• Implement strategies to reduce fuel consumption and operational costs.

• Valid driver's license and a clean driving record.
• Proven experience in delivery driving or logistics management.
• Familiarity with route planning software and GPS technology.
• Strong knowledge of traffic laws and safety regulations.
• Excellent organizational and time management skills.
• Ability to work independently and make sound decisions.
• Good communication and interpersonal abilities.
• Experience with fleet management systems is a plus.
• High school diploma or equivalent required.

Kenya
The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across departments. The CSM serves as the primary point of contact for designated clients, ensuring their needs are met and expectations exceeded.

This role requires strong leadership skills, exceptional communication abilities, and a passion for driving client success.

Requirements

• 3+ years in a client-facing or customer-service management role.
• 1+ years managing teams and subordinates, with a proven track record of developing high-performing teams.
• Prior experience working in a B2B environment
• Strong leadership, communication, and negotiation skills.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Strategic thinker with experience in growth planning and service alignment.
• Skilled in change management and driving process adoption.
• Culturally competent with strong cross-cultural communication skills.
• Proficient in Google Suite, Slack, and general computer usage.
• Experience in e-commerce or BPO is a bonus.
• Bachelor's degree in Business, Communications, or a related field.

Internet and Device Requirements:

• Reliable internet connection
• System: Windows 11 / 32-bit Operation system.
• RAM 8GB or more
• Processors - Intel Core i5 or up.
• Laptop (No Chromebook, Linux OS, or Desktop)
• Wired headset
• Quiet working environment

What We Bring to The Table:

• A 100% work-from-home opportunity with a flexible, follow-the-sun working arrangement.
• Career development opportunities in a fast-growing, global company.
• A supportive and inclusive work environment that values diversity and collaboration.
• The chance to work with leading brands and make a real impact on their customer experience.

How We Operate / Our Values:

• Treat others as you would like to be treated.
• Do what you say you're going to do. Show don't tell.
• Prioritize the listener.
• Focus on the facts.

Ready to Join Us?
If you're passionate about delivering exceptional service, leading high-performing teams, and making a real impact in a global company, we'd love to hear from you

Apply now to join Influx and help us redefine the human experience in online business.

IMPORTANT NOTES:**
Influx never asks candidates to make any payment throughout the entire recruitment process.

Successful candidates will be contacted only through email ending with

Apply Here

• Efficiently and safely operate a commercial vehicle to transport goods to various destinations.
• Plan and execute daily delivery routes to optimize time and fuel consumption.
• Load and unload cargo securely and with care, ensuring proper handling of all items.
• Conduct pre-trip and post-trip vehicle inspections to ensure roadworthiness and report any maintenance issues promptly.
• Adhere to all traffic laws, safety regulations, and company policies.
• Maintain accurate delivery records and logs, including proof of delivery signatures.
• Provide exceptional customer service during delivery interactions, representing the company professionally.
• Report any delays, incidents, or issues encountered during the route to the logistics manager.
• Assist with warehouse duties as needed, including inventory management and order picking.
• Ensure the cleanliness and maintenance of the delivery vehicle.

• Valid Kenyan driving license with PSV and appropriate endorsements for commercial vehicles.
• Minimum of 3 years of proven experience as a professional driver, preferably in logistics or delivery.
• Clean driving record with no major traffic violations.
• Good knowledge of Mlolongo and surrounding areas, with excellent navigational skills.
• Physical stamina to handle loading and unloading of goods, some of which may be heavy.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Basic understanding of vehicle maintenance.
• Must be reliable, punctual, and possess a strong sense of responsibility.
• A valid certificate of good conduct.