650 Remote Lead Installation Technician jobs in Nairobi
Remote Lead Installation Technician
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Installation Technician to join their entirely remote support and service team. This position requires you to manage and coordinate installation projects remotely, providing expert guidance and oversight to field teams. You will be responsible for the planning, scheduling, and technical supervision of installation and maintenance activities across various client sites. Your role involves ensuring that all installations are completed safely, efficiently, and to the highest quality standards, adhering to technical specifications and client requirements. You will act as the primary technical point of contact for installation projects, troubleshooting complex issues, and providing remote assistance to technicians on-site. This includes interpreting blueprints and technical diagrams, guiding on-site teams through installation procedures, and conducting remote quality checks. The ideal candidate will possess a deep understanding of installation and maintenance processes within a specific industry (e.g., telecommunications, renewable energy, industrial equipment). A proven track record of leading installation teams, strong diagnostic skills, and proficiency with remote diagnostic tools and communication platforms are essential. You must be able to effectively communicate technical instructions and provide clear guidance to field personnel. Excellent problem-solving abilities, a commitment to safety protocols, and exceptional organizational skills are required. As this is a fully remote role, you must be self-disciplined, highly organized, and comfortable working independently while maintaining strong communication with project managers and client representatives. Your expertise will be crucial in ensuring the successful deployment of critical infrastructure and systems, supporting clients in regions such as Mombasa, Mombasa, KE . We are committed to providing a flexible and empowering remote work environment where your technical leadership is valued and your contributions make a significant impact on project success. If you are a seasoned installation professional looking for a challenging remote leadership opportunity, we encourage you to apply.
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Remote Lead Installation and Maintenance Engineer
Posted 19 days ago
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Job Description
Our client is looking for an experienced and highly skilled Remote Lead Installation and Maintenance Engineer to oversee the deployment and upkeep of complex systems and equipment. This is a fully remote position, allowing you to contribute your expertise from anywhere. You will be responsible for leading a team of engineers, developing installation procedures, troubleshooting technical issues, and ensuring the optimal performance and longevity of deployed solutions. This role demands a strong technical background, excellent problem-solving abilities, and exceptional leadership qualities.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and document detailed installation plans, procedures, and best practices for various technical systems.
- Provide remote technical guidance and support to installation and maintenance teams in the field.
- Troubleshoot complex technical issues, diagnose root causes, and implement effective solutions via remote diagnostics and support.
- Oversee preventative maintenance schedules and ensure adherence to ensure system reliability.
- Lead and mentor a team of field engineers, providing training and performance feedback.
- Collaborate with product development teams to provide feedback on system design and reliability based on installation and maintenance experiences.
- Manage spare parts inventory and coordinate logistics for replacement components.
- Ensure all installations and maintenance activities comply with safety regulations and quality standards.
- Develop and maintain technical documentation, including manuals, guides, and service bulletins.
- Analyze performance data to identify areas for improvement in installation efficiency and system uptime.
- Manage project timelines and resources effectively to ensure timely completion of installation and maintenance tasks.
- Act as a point of escalation for critical technical issues requiring senior engineering expertise.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Electrical, Electronic, or related field).
- Minimum of 8 years of experience in installation, maintenance, and technical support of complex systems or equipment.
- Proven experience in a leadership or supervisory role.
- Strong understanding of mechanical, electrical, and software systems relevant to the client's products.
- Expertise in troubleshooting and problem-solving methodologies.
- Proficiency in reading and interpreting technical schematics and blueprints.
- Excellent communication and interpersonal skills, with the ability to effectively lead and train remote teams.
- Strong organizational and project management skills.
- Ability to work independently, manage priorities, and respond to critical issues promptly in a remote environment.
- Familiarity with remote diagnostic tools and technologies.
- A proactive approach to identifying and mitigating potential issues.
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Remote Lead Field Service Technician
Posted 5 days ago
Job Viewed
Job Description
Our client is looking for an experienced and highly skilled Remote Lead Field Service Technician to oversee and guide a team of technicians performing installation, maintenance, and repair of complex industrial equipment. While the role is remote, it requires strong leadership capabilities to manage on-site activities and provide remote technical support. The ideal candidate will have a deep understanding of electromechanical systems, diagnostic tools, and troubleshooting methodologies. You will be responsible for ensuring that all service calls are addressed efficiently and effectively, providing guidance and support to field technicians, and escalating issues as needed. This position requires excellent communication skills, the ability to train and mentor junior technicians, and a proactive approach to problem-solving. You will develop and implement best practices for service delivery, maintain detailed service records, and ensure adherence to safety protocols. Responsibilities include remote diagnostics, interpreting technical documentation, coordinating spare parts inventory, and collaborating with engineering teams for product improvements. The successful candidate must be adept at utilizing remote monitoring and diagnostic software. This is a critical role that ensures our client's customers receive timely and high-quality technical support, minimizing downtime and maximizing equipment performance. Our client values a commitment to excellence and offers a challenging yet rewarding opportunity to lead a vital service function from a remote location. The Lead Technician will play a key role in ensuring customer satisfaction and maintaining the reputation of our client for reliable service. This position requires a hands-on understanding of technical issues coupled with the ability to manage a distributed team effectively. You will be instrumental in driving operational efficiency and continuous improvement within the field service department. The ability to adapt to new technologies and service methodologies is paramount. Our client seeks a dedicated professional who can provide expert technical direction and leadership to a geographically dispersed team.
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Remote Lead Installation Technician - Network Infrastructure
Posted 10 days ago
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Job Description
Our client, a leading provider of advanced communication solutions, is seeking an experienced and highly skilled Lead Installation Technician for a fully remote role. This position involves overseeing and performing complex installations and maintenance of network infrastructure equipment for clients across various sectors. While the role is remote, it requires extensive travel to client sites, often in challenging or remote locations, to ensure seamless deployment and optimal performance of sophisticated technological systems. You will be responsible for leading a team of installation technicians, providing technical guidance, ensuring adherence to installation standards, and troubleshooting complex issues in real-time.
Primary Responsibilities:
The ideal candidate will possess a strong technical background in network infrastructure, telecommunications, or a related field, with a minimum of 7 years of hands-on experience in installation and maintenance. Proven experience in leading technical teams and managing on-site projects is essential. A deep understanding of various network protocols, hardware (routers, switches, servers), and cabling standards is required. Proficiency in reading and interpreting technical diagrams and blueprints is a must. Excellent troubleshooting and problem-solving skills are critical. The ability to travel extensively (up to 80% of the time) to various client locations across the region is mandatory. Strong communication and leadership skills are necessary to effectively coordinate team efforts and interact with clients. Certifications such as CompTIA Network+, CCNA, or equivalent are highly desirable. This role demands a proactive, detail-oriented individual who can work independently and ensure the highest standards of service delivery in demanding environments. The successful candidate will be instrumental in ensuring the reliable operation of critical network infrastructure for our diverse clientele.
Primary Responsibilities:
- Lead and manage on-site installation teams for network hardware, cabling, and associated equipment.
- Perform advanced installations, configurations, and upgrades of complex IT and communication systems.
- Diagnose and resolve hardware and software issues related to network infrastructure.
- Conduct thorough site surveys and prepare detailed installation plans.
- Ensure all installations comply with technical specifications, safety regulations, and client requirements.
- Provide technical training and mentorship to junior installation technicians.
- Maintain accurate records of installations, maintenance activities, and inventory.
- Communicate effectively with clients to manage expectations and provide status updates.
- Collaborate with remote engineering and support teams to resolve complex technical challenges.
- Develop and implement best practices for installation and maintenance procedures.
The ideal candidate will possess a strong technical background in network infrastructure, telecommunications, or a related field, with a minimum of 7 years of hands-on experience in installation and maintenance. Proven experience in leading technical teams and managing on-site projects is essential. A deep understanding of various network protocols, hardware (routers, switches, servers), and cabling standards is required. Proficiency in reading and interpreting technical diagrams and blueprints is a must. Excellent troubleshooting and problem-solving skills are critical. The ability to travel extensively (up to 80% of the time) to various client locations across the region is mandatory. Strong communication and leadership skills are necessary to effectively coordinate team efforts and interact with clients. Certifications such as CompTIA Network+, CCNA, or equivalent are highly desirable. This role demands a proactive, detail-oriented individual who can work independently and ensure the highest standards of service delivery in demanding environments. The successful candidate will be instrumental in ensuring the reliable operation of critical network infrastructure for our diverse clientele.
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Senior Field Service Technician Lead (Remote Oversight)
Posted 5 days ago
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Job Description
Our client is looking for a highly experienced Senior Field Service Technician Lead to provide remote oversight and technical guidance for their installation and maintenance teams. In this critical role, you will be the primary point of contact for complex technical issues, ensuring that service operations run smoothly and efficiently, even though you are working remotely. You will be responsible for leading a team of field technicians, providing them with the necessary support, training, and troubleshooting assistance to resolve on-site challenges. This position demands a deep technical understanding of the equipment and systems our client provides, coupled with exceptional leadership and communication skills to manage and mentor a dispersed field service workforce. Your ability to diagnose problems remotely and guide technicians through resolution steps will be key to success.
Key Responsibilities:
Key Responsibilities:
- Providing remote technical leadership and support to field service technicians across various locations.
- Diagnosing and troubleshooting complex installation and maintenance issues remotely.
- Guiding field technicians through repair and service procedures to ensure timely and effective resolution.
- Developing and delivering remote training programs for field service staff on new equipment and troubleshooting techniques.
- Analyzing service reports and performance data to identify trends and areas for improvement.
- Creating and maintaining technical documentation, including service manuals and troubleshooting guides.
- Collaborating with engineering and product development teams to provide feedback on equipment performance and design.
- Managing spare parts inventory and logistics remotely to ensure technicians have the necessary components.
- Ensuring adherence to all safety protocols and quality standards during service operations.
- Coordinating with customers to schedule service calls and address concerns.
- Mentoring and coaching field technicians to enhance their technical skills and professional development.
- Implementing remote monitoring solutions to proactively identify potential equipment failures.
- Escalating critical issues to appropriate departments and ensuring their timely resolution.
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Lead Installation Technician - Remote Support
Posted 1 day ago
Job Viewed
Job Description
Our client, a dynamic provider of specialized industrial equipment, is looking for a Lead Installation Technician to spearhead their remote technical support and guidance operations. In this role, you will leverage your extensive hands-on experience to remotely guide and assist field teams and end-users through the intricate process of installing, commissioning, and troubleshooting complex machinery. This position is critical for ensuring successful deployment and optimal performance of our client's products, all managed through a proactive, remote-first support structure. The ideal candidate possesses exceptional technical acumen, strong communication skills, and a passion for problem-solving.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a seasoned technical expert to transition into a leading remote support role, impacting customer success and product deployment. Our client offers a competitive salary, comprehensive benefits, and a supportive work environment.
Key Responsibilities:
- Provide expert remote technical guidance and support for the installation and commissioning of industrial equipment.
- Develop detailed installation manuals, step-by-step guides, and video tutorials tailored for remote user assistance.
- Analyze field reports and troubleshoot complex installation issues via video conferencing, phone, and other remote communication tools.
- Train and mentor on-site technicians or client personnel on proper installation procedures, safety protocols, and equipment operation.
- Collaborate with engineering and product development teams to provide feedback on installation challenges and product design improvements.
- Maintain accurate records of all remote support activities, including issues encountered, resolutions provided, and parts used.
- Escalate critical issues to senior management or relevant departments when necessary.
- Ensure all guidance adheres strictly to company installation standards, safety regulations, and quality benchmarks.
- Proactively identify potential installation risks and develop mitigation strategies.
- Contribute to the continuous improvement of remote support processes, tools, and knowledge base.
- Manage and coordinate the dispatch of specialized technical personnel for critical on-site interventions when remote solutions are insufficient.
- Stay updated on product enhancements, new technologies, and industry best practices related to equipment installation and maintenance.
Qualifications:
- A minimum of 5 years of hands-on experience in the installation, commissioning, and maintenance of complex industrial machinery or technical equipment.
- Proven ability to diagnose and resolve intricate mechanical, electrical, and electronic issues remotely.
- Exceptional understanding of mechanical assemblies, electrical systems, control panels, and instrumentation.
- Outstanding communication, interpersonal, and customer service skills, with the ability to clearly explain technical procedures to diverse audiences.
- Proficiency in using video conferencing platforms, remote access tools, and digital documentation software.
- Strong problem-solving capabilities and a methodical approach to troubleshooting.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Experience in training or mentoring technical staff is highly desirable.
- Familiarity with relevant safety standards and protocols in an industrial environment.
- A technical diploma or certification in a relevant engineering or technical field is preferred.
- Willingness to travel occasionally for critical on-site support, although the role is primarily remote.
This is an exciting opportunity for a seasoned technical expert to transition into a leading remote support role, impacting customer success and product deployment. Our client offers a competitive salary, comprehensive benefits, and a supportive work environment.
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5
Lead HVAC Installation Technician - Remote Field Support
Posted 5 days ago
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Job Description
Our client is actively seeking a highly skilled Lead HVAC Installation Technician to provide remote field support and technical guidance. While the role is remote, your expertise will be crucial in remotely overseeing and assisting on-site technicians with complex HVAC installations, troubleshooting, and maintenance across various locations. You will be the primary technical point of contact, offering expert advice and ensuring the highest standards of quality and safety in installations. The ideal candidate will possess extensive hands-on experience in installing, repairing, and maintaining a wide range of HVAC systems, coupled with strong diagnostic skills and a deep understanding of electrical and mechanical principles. Your responsibilities will include guiding field teams through intricate installation procedures, diagnosing and resolving advanced technical issues remotely, and conducting virtual quality inspections. You will also contribute to the development of installation best practices and training materials for field personnel. This role requires exceptional problem-solving abilities, excellent communication skills, and the capacity to effectively guide and mentor technicians from a distance. Proficiency with remote diagnostic tools and communication platforms is essential. You will play a key role in ensuring customer satisfaction and operational efficiency for our client's HVAC services. A proactive approach to identifying potential issues and providing timely solutions will be highly valued. This is a unique opportunity for an experienced HVAC professional to leverage their technical acumen in a remote-first support role, impacting installation quality and technician development across numerous sites. Your leadership and problem-solving skills will be paramount.
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6
Field Service Technician - Industrial Machinery
Posted 10 days ago
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Job Description
Our client is looking for a highly skilled and motivated Field Service Technician specializing in Industrial Machinery to join their fully remote support team. This role is perfect for an individual who enjoys hands-on work, problem-solving, and traveling to various client sites to ensure the optimal performance of complex machinery. You will be responsible for installing, commissioning, troubleshooting, repairing, and maintaining a wide range of industrial equipment. This includes performing routine maintenance, diagnosing mechanical and electrical issues, and implementing effective solutions to minimize downtime for our clients. You will provide technical support to customers, guiding them through operational procedures and basic troubleshooting steps. Maintaining detailed service reports, documenting all repairs and maintenance activities, and managing spare parts inventory are also key responsibilities. The ideal candidate will possess a strong mechanical aptitude, excellent electrical troubleshooting skills, and a thorough understanding of industrial control systems and hydraulics. Familiarity with various types of industrial machinery is essential. This fully remote position requires excellent communication and interpersonal skills, the ability to work independently, and a commitment to providing exceptional customer service. Travel will be an integral part of this role, requiring flexibility and adaptability. You will be a critical link between our clients and our company, ensuring their operational success.
Key Responsibilities:
Key Responsibilities:
- Install, commission, and service industrial machinery at client locations.
- Diagnose and repair mechanical, electrical, and hydraulic issues.
- Perform routine maintenance and preventative care on equipment.
- Troubleshoot complex machinery problems to ensure operational efficiency.
- Provide technical support and training to customers.
- Document all service activities, repairs, and maintenance performed.
- Manage spare parts inventory and order necessary components.
- Adhere to all safety regulations and company policies.
- Communicate effectively with clients and internal support teams.
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 3-5 years of experience as a Field Service Technician or in a similar role servicing industrial machinery.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency with diagnostic tools and test equipment.
- Knowledge of industrial control systems, PLCs, and automation.
- Ability to read and interpret technical manuals and schematics.
- Excellent problem-solving and customer service skills.
- Strong organizational and time management abilities.
- Willingness and ability to travel extensively.
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7
Senior Field Service Engineer (Remote Support Lead) - Installation & Maintenance
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading provider of advanced industrial equipment, is seeking a highly skilled and experienced Senior Field Service Engineer to lead their remote support operations. This is a fully remote position, enabling you to provide critical technical guidance and oversight from anywhere. You will be responsible for managing a team of field service engineers, offering remote diagnostic support, troubleshooting complex technical issues, and ensuring the efficient installation and maintenance of our client's equipment across various sites. The ideal candidate will possess extensive hands-on experience in the installation, maintenance, and repair of industrial machinery, coupled with strong leadership and problem-solving abilities. You will develop and implement remote support protocols, train field engineers on advanced diagnostic techniques, and act as the primary point of escalation for challenging technical problems. This role demands excellent communication skills, a deep understanding of electromechanical systems, and the ability to guide and mentor technical teams remotely. This is an exceptional opportunity to contribute to operational excellence in a remote-first environment, supporting critical infrastructure and industrial processes, including those reliant on equipment deployed near **Mombasa, Mombasa, KE**. Key responsibilities include:
Qualifications:
- Providing remote technical support and troubleshooting for field service engineers.
- Diagnosing and resolving complex installation and maintenance issues for industrial equipment.
- Leading and mentoring a team of field service technicians, offering guidance and technical expertise.
- Developing and updating remote diagnostic procedures and best practices.
- Creating technical documentation, including manuals and troubleshooting guides.
- Coordinating with engineering and product development teams to address recurring technical issues.
- Ensuring compliance with safety regulations and quality standards during installations and maintenance.
- Managing spare parts inventory and ensuring timely delivery to service sites.
- Analyzing service reports to identify trends and areas for process improvement.
- Conducting remote training sessions for field engineers on new equipment and troubleshooting techniques.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service, installation, and maintenance of complex industrial equipment.
- Proven experience in a leadership or supervisory role, managing technical teams.
- Strong diagnostic and problem-solving skills with a proven ability to troubleshoot complex electromechanical systems.
- Excellent understanding of industrial machinery, control systems, and associated technologies.
- Proficiency in using diagnostic tools and software.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to effectively manage and guide remote teams.
- Willingness to travel occasionally for critical on-site support if required (though the role is primarily remote).
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Senior Field Service Technician - Industrial Equipment
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to provide expert installation, maintenance, and repair services for complex industrial equipment. This role requires a hybrid work arrangement, with a balance of on-site client visits and remote support/reporting. You will be responsible for diagnosing and resolving technical issues, performing routine maintenance, and ensuring the optimal performance of machinery at client locations. The ideal candidate will possess a strong mechanical and electrical aptitude, extensive experience with a variety of industrial systems, and excellent troubleshooting skills. A commitment to customer satisfaction and the ability to work independently are essential.
Key Responsibilities:
Key Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment according to manufacturer specifications and safety standards.
- Diagnose and troubleshoot mechanical, electrical, and pneumatic issues using appropriate diagnostic tools.
- Conduct preventive maintenance checks and scheduled servicing to minimize downtime.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Document all service activities, including repairs performed, parts used, and time spent, through digital reporting.
- Identify and report recurring equipment issues or potential improvements to the engineering team.
- Respond to emergency service calls and resolve urgent technical problems efficiently.
- Maintain a clean and organized service vehicle and manage inventory of spare parts.
- Ensure adherence to all company safety policies and procedures.
- Mentor junior technicians and provide on-the-job training.
- Associate's degree or certification in a relevant technical field (e.g., Mechanical Engineering Technology, Electrical Technology, Industrial Maintenance).
- Minimum of 5 years of experience as a Field Service Technician, preferably in an industrial setting.
- Proficiency in diagnosing and repairing complex machinery, including hydraulic, pneumatic, and electrical systems.
- Strong understanding of industrial control systems and automation.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Willingness to travel to client sites regularly and work a flexible schedule.
- Proficiency with diagnostic software and digital reporting tools.
- Valid driver's license and a clean driving record.
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