What Jobs are available for Remote Communications Specialist in Kenya?
Showing 1441 Remote Communications Specialist jobs in Kenya
Remote Communications Specialist
Posted 2 days ago
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Job Description
Our client is looking for a creative and strategic Remote Communications Specialist to enhance their public relations and internal communications efforts. This is a fully remote position, empowering you to craft compelling narratives and manage communication channels from any location. You will be responsible for developing and executing communication strategies that align with the company’s goals. This includes writing press releases, crafting social media content, managing media relations, and developing internal communications materials. The role requires a deep understanding of media landscapes, public opinion, and digital communication trends. You will monitor media coverage, analyze campaign effectiveness, and provide insights for future strategies. Collaboration with marketing, sales, and executive teams to ensure consistent messaging is key. This remote role demands excellent written and verbal communication skills, with a strong ability to tailor messages for diverse audiences. Proficiency in social media management tools and PR software is essential. The ideal candidate will have a proven background in public relations, journalism, marketing, or a related field. Strong storytelling abilities and a creative approach to problem-solving are highly valued. You should be adept at managing multiple projects simultaneously and meeting deadlines in a fast-paced, virtual environment. We seek a proactive individual who can work independently, take initiative, and contribute innovative ideas. This is an excellent opportunity to make a significant impact on a company's brand and reputation while enjoying the flexibility of a remote work setup. The role involves engaging with external stakeholders, building positive relationships with media outlets, and ensuring the company's message is effectively communicated across all platforms. Your work will be instrumental in shaping public perception and fostering strong internal engagement. The ability to adapt to changing communication needs and to stay ahead of emerging trends is crucial for success in this dynamic remote position. You will be a key player in managing crises communications and ensuring brand integrity.
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Program Manager, Global Social Impact
Posted 2 days ago
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Our client, a respected non-profit organization dedicated to positive social change, is seeking a passionate and experienced Program Manager, Global Social Impact. This is a fully remote position, allowing you to contribute to meaningful causes from anywhere in Kenya. You will be instrumental in designing, implementing, and overseeing strategic initiatives that address critical social issues on a global scale.
Key responsibilities include identifying program needs, developing project proposals, and securing funding through grant writing and donor engagement. You will manage program budgets, ensuring efficient allocation of resources and adherence to financial guidelines. The role involves building and maintaining strong relationships with community stakeholders, partner organizations, and beneficiaries to ensure program relevance and effectiveness. You will be responsible for monitoring program progress, collecting data, and evaluating outcomes against set objectives, providing regular reports to leadership and stakeholders. This position requires excellent project management skills, including planning, execution, and risk mitigation. You will also lead and mentor a diverse team of program officers and support staff, fostering a collaborative and results-oriented work environment. Staying abreast of best practices in international development and social impact is crucial for continuous program improvement.
The ideal candidate will have a Master's degree in International Development, Public Policy, Social Sciences, or a related field. A minimum of 5-7 years of progressive experience in program management within the non-profit sector, preferably with international exposure, is required. Proven experience in fundraising, grant management, and donor relations is essential. Strong understanding of monitoring and evaluation frameworks is a must. Excellent leadership, communication, and interpersonal skills are necessary to effectively engage with diverse audiences. Proficiency in project management software and standard office applications is expected. This is an exceptional opportunity for a dedicated individual to make a significant difference and drive positive change globally, all while enjoying the benefits of a fully remote work arrangement.
Key responsibilities include identifying program needs, developing project proposals, and securing funding through grant writing and donor engagement. You will manage program budgets, ensuring efficient allocation of resources and adherence to financial guidelines. The role involves building and maintaining strong relationships with community stakeholders, partner organizations, and beneficiaries to ensure program relevance and effectiveness. You will be responsible for monitoring program progress, collecting data, and evaluating outcomes against set objectives, providing regular reports to leadership and stakeholders. This position requires excellent project management skills, including planning, execution, and risk mitigation. You will also lead and mentor a diverse team of program officers and support staff, fostering a collaborative and results-oriented work environment. Staying abreast of best practices in international development and social impact is crucial for continuous program improvement.
The ideal candidate will have a Master's degree in International Development, Public Policy, Social Sciences, or a related field. A minimum of 5-7 years of progressive experience in program management within the non-profit sector, preferably with international exposure, is required. Proven experience in fundraising, grant management, and donor relations is essential. Strong understanding of monitoring and evaluation frameworks is a must. Excellent leadership, communication, and interpersonal skills are necessary to effectively engage with diverse audiences. Proficiency in project management software and standard office applications is expected. This is an exceptional opportunity for a dedicated individual to make a significant difference and drive positive change globally, all while enjoying the benefits of a fully remote work arrangement.
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Senior Program Manager - Global Community Impact
Posted 2 days ago
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Job Description
Our client is a highly respected international non-profit organization dedicated to creating sustainable positive change in communities worldwide. We are seeking a passionate and experienced Senior Program Manager to lead our fully remote global community impact initiatives. This role is crucial for developing, implementing, and overseeing programs that address critical social and environmental issues. You will work closely with local partners, beneficiaries, and internal teams to ensure program effectiveness, impact, and sustainability. The ideal candidate possesses extensive experience in international development or non-profit program management, strong leadership capabilities, and a deep commitment to social justice.
Responsibilities:
Responsibilities:
- Develop and execute strategic program plans aligned with the organization's mission and goals.
- Oversee the design, implementation, monitoring, and evaluation of community development projects across various regions.
- Build and maintain strong, collaborative relationships with local NGOs, community leaders, government agencies, and other stakeholders.
- Ensure that all programs are implemented in a culturally sensitive and inclusive manner.
- Manage program budgets, ensuring responsible financial stewardship and compliance with donor requirements.
- Develop grant proposals and fundraising strategies to secure funding for programs.
- Conduct regular needs assessments and impact evaluations to measure program effectiveness and identify areas for improvement.
- Prepare comprehensive program reports for internal leadership, donors, and external partners.
- Provide technical guidance and support to program staff and local implementing partners.
- Foster a culture of learning and innovation within the program team.
- Represent the organization at relevant conferences, workshops, and community events.
- Stay abreast of best practices and emerging trends in international development and non-profit management.
- Manage risk and develop mitigation strategies for program challenges.
- Mentor and develop program staff to enhance their professional growth.
- Master's degree in International Development, Public Policy, Social Sciences, or a related field.
- Minimum of 7 years of progressive experience in program management within the non-profit or international development sector.
- Proven track record of successfully managing complex, multi-faceted programs with measurable impact.
- Strong understanding of community development principles, social impact measurement, and sustainable development goals.
- Experience with grant writing, fundraising, and donor relations.
- Excellent leadership, team-building, and interpersonal skills.
- Exceptional analytical, strategic thinking, and problem-solving abilities.
- Superb written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
- Proficiency in project management tools and software.
- Ability to work effectively independently and as part of a global, remote team.
- Demonstrated cultural competence and experience working in diverse international contexts.
- Fluency in English is required; knowledge of other languages is an asset.
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2
Senior Program Manager, Global Social Impact Initiatives (Remote)
Posted 2 days ago
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Job Description
Our client is seeking a passionate and experienced Senior Program Manager to lead their global social impact initiatives in a fully remote capacity. This role is for a strategic thinker with a proven track record in designing, implementing, and managing large-scale philanthropic and community development programs. You will be responsible for conceptualizing and executing projects that align with the organization's mission, fostering positive social change, and driving measurable impact. Key responsibilities include developing program strategies, setting objectives and KPIs, managing budgets, and overseeing project implementation from inception to completion. You will work closely with diverse stakeholders, including non-profit partners, community leaders, beneficiaries, and internal teams, often across different time zones and cultural contexts. Strong relationship-building, cross-cultural communication, and stakeholder management skills are paramount. The ideal candidate will have extensive experience in grant management, impact measurement, and reporting. You should be adept at identifying funding opportunities, developing proposals, and ensuring compliance with donor requirements. This position demands exceptional organizational skills, the ability to manage multiple complex projects simultaneously, and a proactive approach to problem-solving. Proficiency in project management tools and a deep understanding of social development frameworks are essential. This is a fully remote role, supporting initiatives connected to **Eldoret, Uasin Gishu, KE**, requiring a professional home office setup and reliable connectivity. A minimum of 7 years of experience in program management, preferably within the non-profit or social impact sector, is required. Experience in managing remote teams and international projects is highly desirable. If you are a dedicated leader committed to making a significant social difference and seeking a challenging remote opportunity, we encourage you to apply.
Responsibilities:
Responsibilities:
- Develop and execute strategic plans for social impact programs.
- Manage program budgets, timelines, and resource allocation effectively.
- Oversee the implementation of projects to ensure objectives are met.
- Build and maintain strong relationships with partner organizations and stakeholders.
- Monitor program progress and measure social impact against established KPIs.
- Prepare detailed reports for donors, leadership, and external audiences.
- Identify funding opportunities and contribute to proposal development.
- Ensure compliance with grant requirements and organizational policies.
- Lead and inspire remote teams and partners towards achieving program goals.
- Stay abreast of best practices and emerging trends in social impact and development.
- Minimum 7 years of experience in program management, preferably in the non-profit or social impact sector.
- Proven experience in designing, implementing, and evaluating social programs.
- Strong understanding of social development principles and methodologies.
- Excellent leadership, communication, and stakeholder management skills.
- Proficiency in project management software and tools.
- Experience with grant writing, fundraising, and impact measurement.
- Ability to manage multiple complex projects in a remote setting.
- Strong analytical and problem-solving abilities.
- Bachelor's degree in International Development, Social Sciences, Public Policy, or a related field; Master's degree preferred.
- Cross-cultural communication skills and experience working in diverse environments.
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3
Global Social Media Coordinator(Internal Vacancy)
Posted today
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Job Description
- Nairobi Kenya
- Posted 17 minutes ago
- Deadline: 20 October 2025
- Partner: CIFOR-ICRAF
CIFOR-ICRAF
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The role of the Global Social Media Coordinator is to drive ambitious global outreach and engagement activities and act as a key contributor to one of the world's leading science communications programs. CIFOR-ICRAF is seeking dynamic and creative to enhance the organization's online presence and engagement. The coordinator works across the organization with senior management and researchers and with high-level donors and partners worldwide to develop and implement a global social media strategy, creating compelling content, and fostering a vibrant online community. This role will also support regional teams, ensuring alignment and quality across all social media platforms. Additionally, the coordinator will build and lead a global social media team to drive innovation and impact.
Duties and responsibilities
- Strategy Development and Implementation
- Lead the development and implementation of an annual global social media strategy in line with CIFOR-ICRAF's strategic objectives and major global events.
- Design and execute creative targeted social media campaigns that support the organization's goals and initiatives.
- Advise CIFOR-ICRAF projects and programs on the development and optimization of digital products, including social media toolkits, interactive reports, multimedia storytelling, and campaign assets.
- Explore and integrate the use of AI tools and emerging technologies to enhance content creation, audience analysis, and campaign optimization.
- Content Creation and Management
- Develop, curate, and create engaging content tailored for various social media platforms, ensuring consistency with CIFOR-ICRAF's brand and messaging guidelines.
- Work closely with the design team to develop visually compelling and shareable content that enhances CIFOR-ICRAF's digital footprint.
- Manage and maintain the organization's global social media accounts, including planning, scheduling, and posting regular updates.
- Ensure content reflects CIFOR-ICRAF's scientific work, mission, and key messages.
- Regional Team Support
- Oversee and support regional social media teams, ensuring high-quality outputs and alignment with global strategies.
- Provide guidance, resources, and capacity building to strengthen regional teams' social media presence.
- Monitoring, Analysis, and Reporting
- Monitor and analyze social media performance using relevant tools and metrics.
- Provide monthly performance reports and additional reports on demand, offering insights and recommendations for improvement.
- Track social media campaign performance, measuring key metrics and impact.
- Use data to optimize content strategies and drive audience engagement.
- Paid Marketing and Emerging Trends
- Design and oversee paid marketing activities across platforms to enhance reach and impact.
- Stay up to date with emerging social media trends and platforms, evaluating their potential integration into CIFOR-ICRAF's strategy.
- Team Building and Leadership
- Build, mentor, and lead a global social media team, fostering collaboration and innovation.
- Ensure effective delegation of tasks and provide professional development opportunities for team members.
- Coordination and Collaboration
- Coordinate social media campaigns and collaborations across teams and departments.
- Ensure timely and professional social media services for CIFOR-ICRAF staff, responding to requests and providing support as needed.
- Supervise and guide social media team members, fostering a collaborative and innovative work environment.
- Additional Responsibilities
- Contribute to science writing, event coverage, and other outreach activities as directed by the Head of Global Outreach and Engagement.
Requirements
- Bachelor's degree in communications, marketing, journalism, or a related field
- Over 5 years of experience in social media management, preferably in an international or nonprofit organization
- Proven ability to develop and implement effective social media strategies and campaigns
- Strong writing, editing, and content creation skills
- Proficiency in social media analytics tools (e.g., Google Analytics, Hootsuite, Sprout Social)
- Experience with paid social media advertising
- Creative mindset with a strong understanding of digital trends and AI tools
Education, knowledge and experience
- Bachelor's degree in communications, marketing, journalism, or a related field
- Over 5 years of experience in social media management, preferably in an international or nonprofit organization
- Proven ability to develop and implement effective social media strategies and campaigns
- Strong writing, editing, and content creation skills
- Proficiency in social media analytics tools (e.g., Google Analytics, Hootsuite, Sprout Social)
- Experience with paid social media advertising
- Creative mindset with a strong understanding of digital trends and AI tools.
Terms and conditions
- This application is strictly for internal candidates, that is CIFOR-ICRAF staff, students, consultants and temporary staff.
- This is a Locally Recruited Staff (LRS) position. CIFOR-ICRAF offers competitive remuneration in local currency, commensurate with skills and experience
- The appointment will be for 1 (one) year with the possibility of extension contingent upon performance, continued relevance of the position and available resources
- The duty station will be in Nairobi, Kenya.
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4
Global Hospitality Experience Designer
Posted 2 days ago
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Job Description
Our client is seeking an innovative and creative Global Hospitality Experience Designer to conceptualize and craft exceptional guest journeys from a fully remote perspective. This role is ideal for a visionary who understands the nuances of luxury hospitality and can translate them into memorable and engaging experiences for travelers worldwide. As a remote-first company, we empower our team members to work from anywhere, fostering a culture of creativity and collaboration. Your responsibilities will include designing unique guest programs, developing immersive brand experiences, and curating bespoke services that exceed expectations. You will work closely with international teams, including marketing, operations, and customer service, to ensure seamless execution of designed experiences. The ideal candidate will possess a strong portfolio showcasing successful hospitality or experiential design projects, with a keen eye for detail and a passion for storytelling. Excellent communication, presentation, and cross-cultural collaboration skills are essential, given the global scope of this role. You will conduct market research to identify emerging trends and guest preferences, translating insights into actionable design strategies. This position requires a deep understanding of luxury branding, customer journey mapping, and the ability to innovate within the hospitality sector. Experience in a remote work environment and proficiency with design software and collaboration tools are highly desirable. This is an exciting opportunity to shape the future of travel and hospitality from a flexible, remote setting, influencing guest satisfaction and brand loyalty on a global scale. The ability to think conceptually and practically, bridging creative vision with operational feasibility, will be critical. You will be a key player in defining the next generation of hospitality offerings. The conceptual location for this role is Embu, Embu, KE , but the position is entirely remote, offering flexibility and global reach.
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5
Remote Lead HVAC Technician - Global Support
Posted 2 days ago
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Job Description
Join our innovative team as a Remote Lead HVAC Technician, managing critical installation and maintenance operations globally from your home office in **Embu, Embu, KE**. This is a fully remote, first-class opportunity for an experienced professional. You will oversee a distributed team of field technicians, providing expert guidance, remote diagnostics, and technical support for complex HVAC systems. Your responsibilities will include troubleshooting intricate mechanical and electrical issues via video calls and remote access tools, developing detailed maintenance schedules, and ensuring compliance with all safety and operational standards. You will also be responsible for managing inventory of spare parts, coordinating logistics for on-site interventions, and training junior technicians on best practices and new technologies. This role requires a deep understanding of HVAC principles, advanced diagnostic techniques, and a proven ability to lead and motivate remote teams. You will be the primary point of contact for high-priority technical escalations, ensuring rapid and effective resolution. The ideal candidate possesses a strong background in HVAC system installation, repair, and maintenance, with a minimum of 7 years of experience. Certifications in relevant HVAC technologies and a demonstrated ability to manage complex projects remotely are essential. Excellent communication, problem-solving, and interpersonal skills are paramount. You must be proficient with diagnostic software and remote support platforms. A commitment to continuous improvement and a proactive approach to identifying potential system failures are highly valued. This is a unique chance to leverage your expertise in a flexible, remote-first environment, contributing to the seamless operation of essential infrastructure worldwide.
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6
Executive Administrative Assistant - Remote Global Support
Posted 2 days ago
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Our client is seeking a highly organized and proactive Executive Administrative Assistant to provide comprehensive remote support to our senior leadership team. This is a fully remote position that requires exceptional multitasking abilities, discretion, and a commitment to providing seamless administrative operations. You will be responsible for managing complex calendars, scheduling meetings, coordinating travel arrangements, and preparing reports and presentations. Your duties will also include handling confidential correspondence, managing electronic filing systems, and acting as a primary point of contact for internal and external stakeholders. The ideal candidate will possess a strong command of office productivity software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools like Zoom and Slack. Excellent written and verbal communication skills are essential, as is the ability to anticipate needs and proactively address potential issues. This role demands meticulous attention to detail, a high level of professionalism, and the ability to work independently with minimal supervision. You should be adept at prioritizing tasks, managing your time effectively, and maintaining a high standard of work in a remote environment. Experience supporting C-level executives or senior management is highly preferred. This is an exciting opportunity to be an integral part of a remote-first organization, contributing to the efficiency and success of our executive team, irrespective of geographical location. Although our presence is felt in Kakamega, Kakamega, KE , this position is fully remote, offering flexibility and the chance to make a significant impact from anywhere. If you are a dedicated, resourceful, and tech-savvy administrative professional, we invite you to apply for this remote role.
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7
Senior Customer Experience Specialist, Global Support
Posted 2 days ago
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Job Description
Our client is seeking a dedicated and empathetic Senior Customer Experience Specialist to join their dynamic, fully remote support team. This role is integral to ensuring our customers receive exceptional service and support across all touchpoints. As a Senior Specialist, you will be instrumental in resolving complex customer issues, providing expert guidance, and contributing to the continuous improvement of our customer service operations. You will handle escalated customer inquiries via multiple channels, including email, chat, and phone, maintaining a high level of professionalism and customer satisfaction. Your responsibilities will extend to identifying recurring customer pain points and collaborating with cross-functional teams to implement effective solutions. This role demands a proactive approach to customer engagement, a deep understanding of product offerings, and the ability to troubleshoot technical issues effectively. You will also play a key role in training and mentoring junior support staff, sharing best practices, and fostering a positive team environment. The ideal candidate possesses outstanding communication skills, excellent problem-solving abilities, and a genuine passion for helping others. You must be comfortable working independently, managing your time efficiently, and consistently meeting performance metrics in a remote setting. This is an exciting opportunity to make a significant impact on customer loyalty and brand reputation from anywhere in the world. You will be empowered to take ownership of customer issues and drive them to satisfactory resolution, ensuring every customer interaction reflects our commitment to excellence. We are looking for someone who thrives in a fast-paced environment and is adept at adapting to evolving customer needs and technological advancements. Your insights will be invaluable in shaping our customer service strategy and enhancing the overall customer journey. Join us in delivering world-class support and building lasting relationships with our valued customers.
Key Responsibilities:
Key Responsibilities:
- Provide advanced technical and non-technical support to customers through various communication channels.
- Resolve complex customer issues, escalating when necessary and ensuring timely follow-up.
- Analyze customer feedback and support trends to identify areas for service improvement.
- Develop and maintain comprehensive knowledge base articles and support documentation.
- Train and mentor new and existing customer support representatives.
- Collaborate with product and engineering teams to address customer-reported bugs and feature requests.
- Proactively identify opportunities to enhance the customer experience and build loyalty.
- Manage and prioritize a queue of support tickets effectively.
- Contribute to team meetings, sharing insights and solutions.
- Uphold high standards of customer service and professionalism at all times.
- Bachelor's degree in a related field or equivalent practical experience.
- At least 4 years of experience in customer service or technical support roles.
- Proven ability to handle complex customer escalations with tact and efficiency.
- Excellent written and verbal communication skills.
- Strong problem-solving and analytical skills.
- Proficiency with CRM software and helpdesk ticketing systems.
- Experience in a remote work environment is highly desirable.
- Ability to work flexible hours to cover different time zones.
- Demonstrated ability to work independently and manage time effectively.
- A patient and empathetic demeanor with a customer-first attitude.
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