4,420 Remote Business Development Representative jobs in Kenya
Remote Customer Success Manager - Enterprise
Posted 15 days ago
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Job Description
Our client is seeking a highly dedicated and proactive Customer Success Manager to join their expanding global team. This is a 100% remote position, offering flexibility and the opportunity to make a significant impact on customer satisfaction and retention. You will be the primary point of contact for a portfolio of enterprise clients, responsible for building strong, long-lasting relationships. Your core duties will involve understanding client needs, ensuring they achieve their desired outcomes with our client's products/services, and driving adoption and value realization. This includes onboarding new clients, conducting regular business reviews, identifying upsell and cross-sell opportunities, and proactively addressing potential issues. You will gather customer feedback, collaborate with product and sales teams to advocate for client needs, and contribute to the continuous improvement of our client's customer success strategies. The ideal candidate will have a proven track record in customer success, account management, or a similar client-facing role, preferably within a technology or SaaS environment. Exceptional communication, negotiation, and problem-solving skills are essential, as is the ability to manage complex client portfolios effectively. You should be adept at using CRM software and customer success platforms. This remote role requires strong organizational skills, self-motivation, and the ability to thrive in a fast-paced, independent work environment. A Bachelor's degree in Business, Communications, or a related field is preferred. Join a company that is passionate about delivering exceptional customer experiences and offers a supportive, remote-first culture. The physical location specified for this role's context is Meru, Meru, KE .
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Lead Management Consultant (Strategy)
Posted 22 days ago
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Job Description
Our client is seeking a highly accomplished Lead Management Consultant specializing in Strategy to join their prestigious advisory team. This is a fully remote role, offering the flexibility to deliver expert strategic guidance to clients from anywhere. As a Lead Management Consultant, you will be instrumental in helping organizations solve complex business challenges and achieve sustainable growth. You will lead client engagements, from initial diagnosis and problem-solving to developing and implementing strategic recommendations. This involves conducting in-depth market analysis, identifying competitive advantages, and formulating strategic roadmaps for clients across various industries. You will guide client teams, facilitate strategic planning workshops, and ensure the successful execution of agreed-upon strategies. Strong analytical, problem-solving, and interpersonal skills are paramount. The ideal candidate will possess a wealth of experience in strategy consulting, with a proven ability to develop innovative solutions and drive tangible results for clients. Excellent communication, presentation, and project management skills are essential. A deep understanding of strategic frameworks, business models, and industry trends is required. If you are a seasoned consultant driven by impact and looking for a challenging and rewarding remote opportunity to shape the strategic direction of businesses, we encourage you to apply. The expertise delivered remotely would conceptually support organizations in areas like Meru, Meru, KE .
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Lead Management Consultant, Strategy & Operations
Posted 22 days ago
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Job Description
Our client is looking for a dynamic and experienced Lead Management Consultant specializing in Strategy and Operations to join their fully remote consulting team. In this pivotal role, you will be responsible for guiding clients through complex business challenges, driving operational efficiency, and developing innovative strategies to achieve sustainable growth. You will work directly with C-suite executives and senior leadership across various industries, providing expert advice and practical solutions.
Your core responsibilities will include conducting in-depth business analysis, identifying areas for improvement, and designing and implementing transformative solutions. This involves leveraging your expertise in process optimization, organizational design, change management, and strategic planning. You will lead project teams, manage client relationships, and ensure the successful delivery of consulting engagements, all within a remote-first framework. The ideal candidate possesses a strong analytical mindset, exceptional problem-solving skills, and a deep understanding of business operations and market dynamics. Proven experience in developing and executing strategic plans, improving operational performance, and managing complex change initiatives is essential. You must be adept at communicating complex ideas clearly and persuasively to diverse audiences and building strong, trusted client relationships. This role requires a self-starter with a high degree of autonomy, capable of managing multiple projects simultaneously and delivering high-quality results in a virtual environment.
The ability to adapt quickly to new client environments and industry sectors is crucial. You will be expected to stay abreast of the latest industry trends and best practices in management consulting. This fully remote position provides a unique opportunity to impact businesses significantly without the constraints of traditional office environments. We are seeking consultants who are not only strategic thinkers but also hands-on implementers, committed to achieving measurable client success. Your contribution will be vital in helping our clients navigate challenging business landscapes and achieve their strategic objectives.
Location: Although this position is entirely remote, the successful candidate will be working with clients and teams supporting the Kakamega, Kakamega, KE area. This requires seamless virtual collaboration and the ability to deliver high-impact consulting services from any location. Emphasis will be placed on strong communication, project management, and client management skills suitable for a distributed workforce.Qualifications:
Your core responsibilities will include conducting in-depth business analysis, identifying areas for improvement, and designing and implementing transformative solutions. This involves leveraging your expertise in process optimization, organizational design, change management, and strategic planning. You will lead project teams, manage client relationships, and ensure the successful delivery of consulting engagements, all within a remote-first framework. The ideal candidate possesses a strong analytical mindset, exceptional problem-solving skills, and a deep understanding of business operations and market dynamics. Proven experience in developing and executing strategic plans, improving operational performance, and managing complex change initiatives is essential. You must be adept at communicating complex ideas clearly and persuasively to diverse audiences and building strong, trusted client relationships. This role requires a self-starter with a high degree of autonomy, capable of managing multiple projects simultaneously and delivering high-quality results in a virtual environment.
The ability to adapt quickly to new client environments and industry sectors is crucial. You will be expected to stay abreast of the latest industry trends and best practices in management consulting. This fully remote position provides a unique opportunity to impact businesses significantly without the constraints of traditional office environments. We are seeking consultants who are not only strategic thinkers but also hands-on implementers, committed to achieving measurable client success. Your contribution will be vital in helping our clients navigate challenging business landscapes and achieve their strategic objectives.
Location: Although this position is entirely remote, the successful candidate will be working with clients and teams supporting the Kakamega, Kakamega, KE area. This requires seamless virtual collaboration and the ability to deliver high-impact consulting services from any location. Emphasis will be placed on strong communication, project management, and client management skills suitable for a distributed workforce.Qualifications:
- Master's degree in Business Administration (MBA), Finance, Operations Management, or a related field.
- A minimum of 10 years of progressive experience in management consulting or a similar strategic advisory role.
- Demonstrated expertise in strategy development, operational improvement, and change management.
- Proven ability to lead project teams and manage client relationships effectively.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Strong understanding of financial modeling, business process re-engineering, and performance metrics.
- Excellent presentation, communication, and interpersonal skills.
- Experience in a remote work setting is highly preferred.
- Willingness to travel occasionally for client engagements as needed.
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Lead Management Consultant
Posted 22 days ago
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Job Description
Mombasa, Mombasa, KE
Our client, a premier global management consulting firm renowned for its data-driven approach and transformative solutions, is actively seeking a Lead Management Consultant for a fully remote engagement. This role is ideal for a strategic thinker with a proven track record in driving significant business improvements across various industries. You will be instrumental in advising clients on complex strategic, operational, and organizational challenges, all from the comfort of your remote workspace.
As a Lead Management Consultant, you will be responsible for managing client engagements from inception to completion, leading diverse teams of consultants, and developing innovative strategies to address critical business issues. Your expertise will be crucial in areas such as digital transformation, market entry strategy, operational efficiency, and change management. You will conduct in-depth analyses of client operations, identify key performance drivers, and design actionable recommendations that deliver measurable results. This role demands a high level of intellectual curiosity, robust analytical skills, and the ability to translate complex data into clear, compelling insights for executive-level stakeholders.
You will facilitate workshops, conduct interviews with key personnel, and leverage your deep understanding of industry trends and best practices to shape client strategies. Building and maintaining strong client relationships is a core component of this position, requiring exceptional interpersonal and communication skills. The ability to navigate ambiguity, manage multiple priorities, and thrive in a fast-paced, remote-first environment is essential. You will also play a key role in business development, contributing to proposals and fostering new opportunities.
Key Qualifications:
Our client, a premier global management consulting firm renowned for its data-driven approach and transformative solutions, is actively seeking a Lead Management Consultant for a fully remote engagement. This role is ideal for a strategic thinker with a proven track record in driving significant business improvements across various industries. You will be instrumental in advising clients on complex strategic, operational, and organizational challenges, all from the comfort of your remote workspace.
As a Lead Management Consultant, you will be responsible for managing client engagements from inception to completion, leading diverse teams of consultants, and developing innovative strategies to address critical business issues. Your expertise will be crucial in areas such as digital transformation, market entry strategy, operational efficiency, and change management. You will conduct in-depth analyses of client operations, identify key performance drivers, and design actionable recommendations that deliver measurable results. This role demands a high level of intellectual curiosity, robust analytical skills, and the ability to translate complex data into clear, compelling insights for executive-level stakeholders.
You will facilitate workshops, conduct interviews with key personnel, and leverage your deep understanding of industry trends and best practices to shape client strategies. Building and maintaining strong client relationships is a core component of this position, requiring exceptional interpersonal and communication skills. The ability to navigate ambiguity, manage multiple priorities, and thrive in a fast-paced, remote-first environment is essential. You will also play a key role in business development, contributing to proposals and fostering new opportunities.
Key Qualifications:
- Master's degree in Business Administration (MBA), Economics, Finance, or a related field from a top-tier institution.
- Minimum of 7 years of relevant consulting experience, with a focus on strategy, operations, or digital transformation.
- Demonstrated experience in leading client engagements and managing consulting teams.
- Strong analytical and problem-solving capabilities, with a proficiency in data analysis and modeling.
- Excellent presentation, communication, and interpersonal skills, with the ability to influence senior executives.
- Proven ability to work effectively in a remote team setting and manage projects independently.
- Expertise in one or more industry sectors (e.g., financial services, healthcare, technology, consumer goods).
- Experience with advanced analytics and digital technologies is a significant advantage.
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3
Remote Customer Success Manager - E-commerce
Posted 21 days ago
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Job Description
Our client is looking for a dedicated and empathetic Remote Customer Success Manager to join their rapidly growing e-commerce platform. In this fully remote role, you will be the primary point of contact for our valued customers, ensuring they have a seamless and positive experience with our services. Your responsibilities will include proactively engaging with customers to understand their needs, providing expert guidance on product features and best practices, and troubleshooting any issues they may encounter. You will manage a portfolio of clients, focusing on building strong, long-term relationships and driving customer retention and loyalty. This involves conducting regular check-ins, providing personalized support, and identifying opportunities for upselling or cross-selling relevant products. A key aspect of this role is to gather customer feedback and relay it to internal teams, such as product development and marketing, to help improve our offerings. You will also be responsible for creating and updating customer support documentation, FAQs, and knowledge base articles to empower customers with self-service options. The ideal candidate possesses exceptional communication skills, both written and verbal, with the ability to explain technical concepts clearly and concisely. A strong understanding of e-commerce principles and online customer behavior is essential. You must be highly organized, self-motivated, and able to manage your time effectively in a remote work environment. Proficiency with CRM software and customer support tools is a must. We are seeking a proactive problem-solver with a passion for customer satisfaction and a desire to contribute to a customer-centric culture. This role offers the flexibility of remote work while being a vital part of our success. If you thrive on helping others succeed and are looking for a challenging and rewarding career in a fast-paced industry, we encourage you to apply.
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4
Lead Management Consultant - Strategy and Operations
Posted 15 days ago
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Job Description
Our client, a prestigious management consulting firm, is seeking a highly accomplished Lead Management Consultant specializing in Strategy and Operations. This is a fully remote position, offering the flexibility to work from anywhere while delivering high-impact solutions to clients. You will be responsible for leading engagements, guiding clients through complex business challenges, and developing actionable strategies to optimize performance and drive growth. The ideal candidate will possess extensive experience in strategy formulation, operational improvement, business process re-engineering, and organizational design. You will play a crucial role in analyzing client needs, diagnosing issues, developing tailored solutions, and supporting implementation efforts. This position demands exceptional analytical, problem-solving, and leadership skills, with the ability to manage client relationships and inspire project teams. Your expertise will span across various industries, providing strategic guidance that enhances efficiency, reduces costs, and improves competitive advantage. Collaboration with client executives and internal subject matter experts will be key to delivering transformative results. This is an unparalleled opportunity to shape the future of businesses and contribute to their success from a strategic vantage point.
Key Responsibilities:
Key Responsibilities:
- Lead and manage consulting engagements for clients across various industries.
- Develop and implement strategic plans to address client business challenges.
- Conduct in-depth analysis of client operations, processes, and organizational structures.
- Identify opportunities for operational improvement, cost reduction, and efficiency gains.
- Design and facilitate workshops to drive strategic alignment and solution development.
- Manage client relationships and serve as a trusted advisor to senior executives.
- Lead, mentor, and develop teams of consultants.
- Prepare and present high-quality deliverables, including reports and presentations.
- Contribute to the firm's intellectual capital and service offerings.
- Stay abreast of industry trends and best practices in strategy and operations consulting.
- MBA or Master's degree in Business, Economics, Engineering, or a related field.
- Minimum of 8 years of experience in management consulting, with a focus on strategy and operations.
- Proven track record of successfully leading complex consulting projects and delivering measurable results.
- Expertise in strategic planning, process improvement, supply chain management, and organizational design.
- Strong analytical, problem-solving, and critical thinking skills.
- Exceptional leadership, communication, and client management abilities.
- Proficiency in data analysis and financial modeling.
- Ability to work independently and manage multiple engagements in a remote setting.
- Excellent presentation skills and experience presenting to C-level executives.
- Demonstrated ability to adapt to diverse client environments and industries.
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5
Senior Remote Customer Success Manager - Enterprise SaaS
Posted 22 days ago
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Job Description
Our client is seeking a results-oriented and client-focused Senior Remote Customer Success Manager to join their rapidly growing enterprise SaaS division. This fully remote position allows you to cultivate and strengthen relationships with key enterprise clients, ensuring they maximize value from the platform. You will act as the primary advocate for your clients, understanding their business objectives and aligning our solutions to help them achieve success. The ideal candidate will have a proven background in managing high-value accounts, a deep understanding of SaaS solutions, and exceptional communication and problem-solving skills. This role requires a proactive, self-motivated individual who excels at building rapport, driving adoption, and ensuring client retention and growth in a remote setting.
Responsibilities:
Responsibilities:
- Manage a portfolio of enterprise-level clients, serving as their trusted advisor and main point of contact.
- Develop and execute customer success plans tailored to each client's unique business goals and objectives.
- Drive product adoption, user engagement, and value realization for all assigned accounts.
- Conduct regular business reviews (QBRs) to assess client progress, identify opportunities, and address concerns.
- Monitor client health metrics and proactively intervene to mitigate churn risk.
- Identify expansion opportunities (upsell/cross-sell) within existing accounts.
- Collaborate with Sales, Support, and Product teams to ensure a seamless and positive client experience.
- Onboard new enterprise clients, ensuring successful implementation and initial adoption.
- Gather client feedback and insights to inform product development and strategy.
- Develop and share best practices for utilizing the platform effectively.
- Act as a client advocate internally, ensuring their needs are met.
- Maintain accurate records of client interactions and account status in CRM systems.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 6 years of experience in Customer Success Management, Account Management, or a related client-facing role, with a strong focus on enterprise clients.
- Proven experience managing complex SaaS relationships and driving customer retention and growth.
- Deep understanding of SaaS business models, value propositions, and customer lifecycle management.
- Exceptional communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving abilities, with a proactive approach to client challenges.
- Ability to build rapport and trust with stakeholders at all levels, including C-suite executives.
- Proven ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
- Experience with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, ChurnZero).
- A strong business acumen and understanding of various industries.
- Experience in conducting effective virtual meetings and presentations.
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Lead Management Consultant - Strategy & Transformation
Posted 13 days ago
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Job Description
Our client, a premier management consulting firm renowned for its strategic insights and impactful solutions, is actively recruiting a Lead Management Consultant for a fully remote position. This role offers a unique opportunity to leverage your expertise in business strategy, organizational transformation, and operational excellence to guide clients through complex challenges. You will be responsible for leading client engagements, from initial scoping and proposal development through to project execution and delivery. Key responsibilities include conducting in-depth market research, performing diagnostic assessments, developing strategic recommendations, and facilitating workshops with senior client stakeholders. The ideal candidate will possess a profound understanding of various industries and business functions, with a proven ability to translate strategic objectives into actionable plans. You will mentor and manage junior consultants, foster strong client relationships, and drive business development initiatives. Excellent analytical, communication, and presentation skills are paramount. This is a demanding yet highly rewarding role that requires a proactive, results-oriented individual with exceptional leadership qualities. We seek individuals who are passionate about driving positive change and delivering measurable business value. Embrace the opportunity to work with a diverse portfolio of clients and make a significant impact from the comfort of your home office. This role contributes to our strategic advisory services impacting Malindi, Kilifi, KE .
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7
Senior Management Lead - Operations
Posted 1 day ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Management Lead to oversee operational strategies and team performance. This is a fully remote position, empowering you to manage and mentor a distributed team effectively. The successful candidate will be instrumental in driving operational excellence, implementing process improvements, and ensuring the seamless execution of company objectives. You will play a critical role in shaping the future of our client's operations, fostering a culture of accountability and continuous improvement.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement strategic operational plans to align with overall business goals.
- Lead, mentor, and manage a team of operations professionals, ensuring high performance and engagement.
- Oversee daily operations, identifying and resolving inefficiencies.
- Implement and monitor key performance indicators (KPIs) to track operational success.
- Drive continuous improvement initiatives across all operational functions.
- Collaborate with cross-functional teams to ensure smooth workflow and communication.
- Manage budgets and resources effectively to optimize operational costs.
- Ensure compliance with all relevant regulations and company policies.
- Develop and maintain strong relationships with stakeholders, both internal and external.
- Prepare regular reports on operational performance for senior leadership.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- A minimum of 6 years of progressive experience in management roles, with a strong focus on operations.
- Proven experience in leading and developing teams.
- Demonstrated success in implementing operational improvements and efficiency gains.
- Excellent leadership, decision-making, and problem-solving abilities.
- Strong understanding of operational best practices and methodologies.
- Exceptional communication and interpersonal skills, with the ability to engage diverse stakeholders.
- Proficiency in relevant management software and tools.
- Ability to thrive in a fully remote work environment.
- Strategic thinking and a results-oriented mindset.
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Lead Management Consultant (Strategy & Operations) - Remote
Posted 22 days ago
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Job Description
Our client seeks a highly accomplished Lead Management Consultant to spearhead strategic initiatives and operational improvements for diverse businesses. This fully remote role demands a visionary leader with a proven track record in identifying key challenges, developing innovative solutions, and guiding clients through complex transformations. You will be responsible for conducting in-depth business analysis, assessing market trends, and formulating actionable strategies that drive growth and efficiency. The ideal candidate possesses exceptional analytical, problem-solving, and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. Your expertise will encompass strategic planning, process optimization, change management, and performance enhancement. This position requires extensive experience in consulting methodologies and a deep understanding of various industry sectors. As a remote consultant, you will utilize advanced collaboration tools to engage with clients and internal teams, ensuring project success irrespective of geographical boundaries. You will lead project teams, mentor junior consultants, and deliver high-impact presentations and reports. We are looking for a results-oriented professional who can deliver tangible value and sustainable results for our clients. The ability to navigate ambiguity, manage multiple priorities, and adapt to evolving client needs is paramount. Your strategic insights and operational acumen will be instrumental in shaping the future success of businesses. This remote opportunity allows you to leverage your consulting expertise and contribute to impactful projects from **Malindi, Kilifi, KE**, and beyond.
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