What Jobs are available for Quality Standards in Kenya?

• Develop and implement comprehensive quality assurance programs and standards for cleaning and sanitation services.
• Create detailed checklists, audit forms, and performance metrics to evaluate service quality.
• Conduct regular virtual audits and inspections of cleaning operations, identifying areas for improvement and ensuring compliance with established protocols.
• Analyze audit findings and client feedback to identify trends, root causes of deficiencies, and implement corrective action plans.
• Provide remote training and ongoing support to cleaning teams and supervisors on best practices, new techniques, and safety procedures.
• Stay up-to-date with industry best practices, emerging technologies, and regulatory requirements in cleaning and sanitation.
• Collaborate with operational managers to ensure consistent implementation of quality standards across all locations.
• Develop and maintain documentation related to quality assurance processes and training materials.
• Manage client feedback and resolution processes, ensuring customer satisfaction.
• Champion a culture of quality, safety, and continuous improvement throughout the organization.
• Prepare and present regular quality assurance reports to senior management, highlighting key findings and improvement initiatives.
• Advise on the selection and implementation of cleaning products and equipment to ensure efficacy and safety.

• Bachelor's degree in a related field (e.g., Environmental Health, Public Health, Hospitality Management) or equivalent practical experience.
• Minimum of 5 years of experience in quality assurance, operations management, or a similar role within the cleaning and sanitation industry.
• Proven knowledge of cleaning science, hygiene protocols, chemical safety, and infection control principles.
• Experience in developing and implementing QA programs and conducting audits.
• Strong understanding of relevant health and safety regulations.
• Excellent analytical and problem-solving skills, with a meticulous attention to detail.
• Exceptional written and verbal communication skills, with the ability to deliver clear and effective training.
• Proficiency in using digital tools for data analysis, reporting, and remote collaboration.
• Ability to work independently and manage multiple projects in a remote setting.
• Strong organizational and time management skills.

• Develop, implement, and enforce cleaning and sanitation policies and procedures.
• Oversee the quality control of cleaning services, ensuring high standards are met.
• Train and supervise cleaning staff, providing guidance and performance feedback.
• Conduct regular audits and inspections (remotely where possible) to assess cleanliness and safety.
• Manage inventory of cleaning supplies, equipment, and ensuring efficient utilization.
• Develop and maintain cleaning schedules and work plans.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Investigate and resolve sanitation-related issues and complaints.
• Recommend improvements to cleaning processes and technologies.
• Collaborate with facility management and other stakeholders to achieve optimal hygiene outcomes.

• Proven experience in cleaning management, sanitation supervision, or a related field.
• In-depth knowledge of cleaning techniques, sanitation best practices, and infection control.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Proficiency in using digital tools for reporting, scheduling, and communication.
• Ability to conduct remote quality assessments and provide constructive feedback.
• Understanding of health and safety regulations in cleaning environments.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent; certification in relevant sanitation/hygiene programs is a plus.

• Develop, refine, and implement robust quality assurance programs and standard operating procedures (SOPs) for cleaning and sanitation services.
• Conduct remote assessments and audits of cleaning quality through photographic evidence, video submissions, and detailed reporting from on-site personnel.
• Analyze inspection data and performance metrics to identify areas for improvement and implement corrective action plans.
• Train and guide on-site cleaning teams on best practices, new techniques, and adherence to quality standards via virtual platforms.
• Stay updated on industry trends, regulations (e.g., HACCP, WHO guidelines), and emerging technologies in cleaning and sanitation.
• Collaborate with operations managers and regional supervisors to ensure consistent application of quality standards across all locations.
• Develop and maintain detailed quality control documentation, checklists, and reporting templates.
• Investigate and resolve quality-related complaints or issues reported by stakeholders or clients.
• Monitor the effectiveness of cleaning products, equipment, and methodologies, recommending upgrades or changes as needed.
• Prepare regular quality performance reports for senior management, highlighting key findings and improvement initiatives.
• Foster a culture of continuous improvement and excellence in sanitation services.
• Ensure compliance with health, safety, and environmental regulations related to cleaning operations.

• Bachelor's degree in Environmental Health, Public Health, Hospitality Management, or a related field.
• A minimum of 7 years of progressive experience in quality assurance, quality control, or operations management within the cleaning, sanitation, or hospitality industry.
• Proven experience in developing and implementing quality management systems.
• Strong knowledge of cleaning science, disinfection protocols, and relevant health and safety regulations.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Proficiency in using digital tools for remote auditing, data analysis, and reporting (e.g., MS Office Suite, specialized QA software, communication platforms).
• Strong communication and interpersonal skills, with the ability to provide clear and constructive feedback remotely.
• Experience in training and mentoring teams virtually.
• Ability to work independently and manage multiple tasks effectively in a remote setting.
• Proactive approach to identifying and addressing potential quality issues.
• Certification in a relevant field (e.g., Certified Infection Control Professional) is an advantage.

• Develop, review, and update inspection checklists and procedures for sanitation and hygiene standards.
• Analyze inspection reports and data submitted by field personnel to identify trends, non-compliance issues, and areas for improvement.
• Conduct virtual assessments and audits of client facilities to ensure adherence to established sanitation protocols.
• Provide clear and concise feedback, reports, and recommendations to clients and internal teams regarding sanitation performance.
• Monitor industry best practices and regulatory changes related to sanitation and public health.
• Assist in the development and delivery of training materials on sanitation standards.
• Collaborate with cross-functional teams to ensure consistent application of quality control measures.
• Investigate customer complaints or reported issues related to sanitation and recommend corrective actions.
• Maintain accurate and organized records of all inspections, audits, and corrective actions.
• Contribute to the continuous improvement of the company's quality and sanitation management systems.

• Bachelor's degree in Public Health, Environmental Science, Food Science, or a related field.
• Minimum of 3 years of experience in quality control, sanitation, hygiene management, or a related field, with experience in remote assessment or auditing.
• In-depth knowledge of sanitation principles, hygiene practices, and relevant health and safety regulations.
• Experience with developing and implementing inspection protocols and quality management systems.
• Strong analytical skills with the ability to interpret data and generate insightful reports.
• Excellent written and verbal communication skills, with the ability to present findings clearly.
• Proficiency in using digital tools for data collection, analysis, and reporting.
• High level of attention to detail and commitment to accuracy.
• Ability to work independently and manage workload effectively in a remote setting.
• Certifications in relevant sanitation or quality assurance programs are a plus.

Job Summary

The Warehouse Documentation Specialist is responsible for preparing and posting warehouse documents, operating inventory systems for inbound/outbound transactions, and ensuring accurate recordkeeping. The role requires strong Excel skills, attention to detail, and ownership of resolving system exceptions to maintain smooth warehouse operations.

Key Responsibilities

• Print, prepare and post (postings/transactions) warehouse and logistics documents (e.g., delivery notes, packing lists, invoices, goods receipt/posting).
• Execute system transactions for inbound and outbound stock (receipts, put-aways, picks, transfers, and goods issues) in the WMS/ERP.
• Maintain and update inventory and transaction records in the warehouse management system.
• Monitor and follow up on system exceptions and discrepancies; coordinate with warehouse, procurement, and finance teams to resolve issues.
• Prepare, organize and manage documentation for audits and internal reviews.
• Produce routine reports and spreadsheets on stock movements, discrepancies, and document status.
• Continuously improve documentation procedures to increase accuracy and efficiency.

Qualifications & Skills

• Proficient computer skills and comfortable working with WMS/ERP systems.
• Familiarity with WMS inventory processes (receipts, put-away, picking, shipping).
• Strong Excel skills (formulas, data sorting/filtering, basic pivot tables).
• Meticulous, accurate, and able to follow document control and bookkeeping rules.
• Good communication and coordination skills; able to liaise across operations, logistics and finance.
• Prior experience in warehouse documentation, inventory control, or logistics is preferred.