What Jobs are available for Public Health Nutritionist in Kenya?

• Develop, implement, and evaluate comprehensive infection prevention and control programs for healthcare facilities.
• Conduct virtual risk assessments and identify potential sources of infection transmission.
• Develop evidence-based protocols for cleaning, disinfection, sterilization, and waste management.
• Provide expert guidance and training to healthcare staff on infection control principles and practices.
• Monitor adherence to infection control policies and standards through virtual methods and data review.
• Advise on the selection and proper use of personal protective equipment (PPE) and antimicrobial agents.
• Investigate outbreaks of infectious diseases and implement control measures.
• Stay abreast of the latest research, guidelines, and best practices in infection control and public health.
• Collaborate with public health agencies and other stakeholders to promote community health and safety.

• Master's degree in Public Health, Microbiology, Nursing, Epidemiology, or a related field.
• Minimum of 5-7 years of progressive experience in infection prevention and control, preferably in a hospital or healthcare setting.
• In-depth knowledge of infectious diseases, epidemiology, and public health principles.
• Experience with developing and delivering training programs, preferably remotely.
• Strong understanding of sanitation, hygiene, and waste management best practices.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, presentation, and interpersonal skills for virtual engagement.
• Ability to work independently, manage complex projects, and meet deadlines in a remote environment.

• Lead, mentor, and manage a remote customer support team, fostering a high-performance culture.
• Develop and implement customer support policies, procedures, and best practices.
• Provide advanced technical support and troubleshooting for customer inquiries related to the company's products or services.
• Act as a primary point of escalation for complex customer issues, ensuring timely and satisfactory resolution.
• Monitor customer support metrics (e.g., response times, resolution rates, customer satisfaction) and identify areas for improvement.
• Train and onboard new customer support representatives, ensuring they are equipped with the necessary skills and knowledge.
• Develop and maintain a comprehensive knowledge base of support documentation and FAQs.
• Gather customer feedback and insights to inform product development and service improvements.
• Collaborate with other departments (e.g., product, engineering) to address customer issues and advocate for customer needs.
• Ensure consistent and high-quality customer service delivery across all communication channels (email, chat, phone).
• Manage support ticket queues and ensure efficient workflow and prioritization.
• Contribute to the development of customer self-service resources.
• Stay updated on product updates and industry best practices in customer support and technical assistance.

• Bachelor's degree in a relevant field or equivalent practical experience.
• Minimum of 5 years of experience in customer service and technical support, with at least 2 years in a leadership or lead role.
• Proven experience in resolving complex technical issues and providing advanced troubleshooting.
• Excellent leadership, coaching, and team management skills.
• Strong understanding of customer relationship management (CRM) software and helpdesk platforms.
• Exceptional communication, interpersonal, and active listening skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong analytical and problem-solving abilities.
• Proficiency in using various communication and collaboration tools for remote work.
• Ability to work independently, manage time effectively, and meet performance goals in a remote setting.
• A passion for customer satisfaction and a commitment to excellence in service delivery.

• Perform a variety of spa treatments, including massages (Swedish, deep tissue, aromatherapy), facials, manicures, pedicures, waxing, and body wraps.
• Travel to client locations within the designated service area, ensuring punctuality and professionalism.
• Set up and maintain a clean, serene, and professional treatment space at the client's premises.
• Conduct client consultations to understand their needs, preferences, and any contraindications before treatments.
• Provide expert advice on skincare, wellness, and post-treatment care.
• Use and recommend professional spa products effectively during treatments.
• Maintain strict hygiene standards and sterilization protocols for all equipment and tools.
• Manage appointment schedules and ensure efficient use of travel time.
• Handle client inquiries and bookings with professionalism and courtesy.
• Process payments accurately and efficiently.
• Continuously update knowledge and skills on new spa techniques and product lines.
• Ensure client satisfaction by delivering exceptional service and a personalized experience.
• Maintain a professional appearance and demeanor at all times.
• Build rapport with clients to encourage repeat bookings and positive reviews.
• Adhere to all company policies and procedures.

• Certified and experienced Spa Therapist with a recognized qualification in massage therapy, beauty therapy, or a related field.
• Minimum of 2 years of practical experience in delivering a wide range of spa treatments.
• Excellent knowledge of anatomy, physiology, and contraindications for various treatments.
• Proficiency in at least 3-5 different types of massage and facial techniques.
• Strong customer service skills with the ability to create a calming and welcoming atmosphere.
• Excellent communication and interpersonal skills in Swahili and English.
• Ability to work independently and manage time effectively.
• Must possess own reliable transportation and a valid driver's license.
• Willingness to travel within the Mombasa region.
• A flexible schedule, including availability on weekends and evenings.
• Professional grooming and a positive attitude.
• Ability to maintain client confidentiality.
• First Aid certification is an advantage.

Kenya
*About Influx *
Hi, we're Influx We are a rapidly growing, profitable tech startup that provides 24/7 on-demand customer support for brands and tech companies around the globe. With a team of over 1,000 people operating worldwide, we're a truly international company with a head office in Australia.

About The Role
We're looking for an enthusiastic and quick-to-learn Customer Support Agent to join our team in Kenya. In this role, you will be the first point of contact for our clients' customers, helping them with their questions and problems.

This is a great opportunity for anyone, from fresh graduates to experienced professionals, who is eager to learn and grow in a fast-paced tech environment.

*What You'll Do *

• Diagnose and solve customer problems effectively and empathetically.
• Communicate clearly and effectively with customers via email and chat.
• Collaborate with your peers and manager to ensure seamless support.
• Contribute to a friendly, high-performance, and supportive workplace culture.

*What We're Looking For *

• Excellent communication skills, both written and verbal, in English.
• Having an Apple Mac is required for this role.
• A passion for photography (even amateur).
• A good sense of color and lighting, and an understanding of the challenges photographers face in this area.
• Strong problem-solving abilities.
• A passion for providing great customer support.
• A willingness to learn and understand new products, customers, and industries.
• The ability to be flexible and adapt to campaign surges and seasonal spikes.
• Comfortable working in a fast-paced startup environment.

*What We Offer *

• Work-from-home arrangement.
• A supportive, collaborative, and high-performance environment.
• The opportunity to work with high-quality international clients and a global team.
• Comprehensive training to give you the skills and knowledge you need to succeed.
• Plenty of opportunities for professional growth.

*Working Hours & Location *
This is a full-time role (44 hours per week), open only to applicants in Kenya.

The work schedule is Monday to Friday, 9:00 AM – 6:00 PM CET / 11:00 AM – 8:00 PM Kenya time (EAT).

Please note that we may also need support on weekends and public holidays.

Important Notes
This role is only open to applicants from Kenya.
Influx never asks candidates to make any payment throughout the entire recruitment process.

Successful candidates will be contacted only through email ending with

Apply Here

About
At , we believe every person should be able to access support—no matter where they live. Our platform powers chat services on WhatsApp for organisations delivering health and wellbeing services at scale across the Global South.

We've helped global leaders like WHO, and national health departments (South Africa, India, Brazil) transform access to care. Now we're scaling our work with for-profit health companies that are redefining how healthcare is delivered—digitally, affordably, and at scale.

We're a small, global and remote team, from Cambodia to Colombia and everywhere in between. We deeply care about our customers. Transparency and openness are key to us, where everyone is able to voice and contribute to decisions — big or small. We value a good work-life balance, kindness, empathy and caring about humans.

Role Overview

We're seeking Support Engineer in the EMEA timezone to join our team. You will reporting directly to our Technical Customer Success Manager. Your everyday work will directly help organisations have life-improving conversations, globally. Your day-to-day will include solving complex technical queries from customers, including communication with internal team mates as well as externally with technical members of our customers.

Sounds like the next role for you? Apply with your resume and cover letter telling us why you're interested in working with us.

What You'll Do

While startup roles often expand beyond their initial scope, we've outlined the core responsibilities as follows:

• Provide technical support to customers, addressing and resolving complex issues to ensure timely resolution.
• Provide operational support for customers ensuring stability on their chat services.
• Manage and prioritise escalated issues from the customer support team.
• Write tests and automate QA processes for diagnosed issues.
• Work closely with Product engineering teams to ensure critical issues are addressed promptly.
• Lead the resolution of major incidents affecting customers.
• Conduct thorough root cause analysis for recurring issues and incidents and implement solutions to prevent future occurrences.
• Based on types of bugs and issues faced, provide feedback to the product team on how the product can be improved and develop QA processes to catch similar issues in the future.
• Share knowledge and best practices to improve the overall effectiveness of the technical support team.
• Write documentation and how-to guides for internal understanding as well as contribute to.

What We're Looking For

We're seeking an independent, optimistic problem-solver who can manage multiple priorities and is genuinely passionate about social impact and mission-driven work.

• You are excited about using your skills to have a positive social impact.
• A degree in Computer Science or Engineering, or equivalent experience.
• At least 2 years experience as a developer with expertise in Elixir, LiveView, Python, Javascript, React, GraphQL, and PostgreSQL or other similar technologies.
• You love to help customers and make things better. You do that best by debugging, troubleshooting and fixing complex technical issues.
• You love to automate and systemise how things are done.
• You are a resilient and flexible person, and are excited to work in a small, remote team with a diverse and global customer base.
• The ability to communicate in another language is useful, but not a hard requirement.

What We Offer

• Remote-work with some in-person touch points
• "Calm Fridays": most Fridays we only work for half a day and leave the rest of the day to our personal lives
• 4 weeks of PTO (personal time off) + all the public holidays in your country of residence
• Stock options
• Yearly company-wide retreats in beautiful places around the world

Apply with and tell us why you're interested in working with

• Provide first-line technical support to internal users via remote channels (email, chat, video calls).
• Troubleshoot hardware, software, and network issues, escalating complex problems to senior IT staff when necessary.
• Assist in the installation, configuration, and maintenance of computer systems, software applications, and peripheral devices.
• Respond to IT support tickets in a timely and efficient manner, ensuring user satisfaction.
• Document IT support procedures and solutions for knowledge base articles.
• Assist with user account management and access permissions.
• Participate in remote training sessions and actively seek opportunities to expand technical knowledge.
• Contribute to IT inventory management and asset tracking.
• Follow established IT security policies and procedures.
• Collaborate with team members to share knowledge and best practices.
• Support ongoing IT projects and initiatives as assigned.

• A strong interest in information technology and a foundational understanding of computer systems, networks, and common software applications.
• Excellent communication skills, both written and verbal, for effective remote interaction with users.
• Good problem-solving and troubleshooting abilities.
• Ability to learn quickly and adapt to new technologies.
• High school diploma or equivalent required; pursuing or holding a certification in IT (e.g., CompTIA A+, Network+) is a significant advantage.
• Previous experience in a customer-facing role or IT-related internship is a plus.
• Self-motivated and able to work independently in a remote setting.
• Reliable internet connection and a suitable home workspace.

Application period 15-Oct-2025 to 30-Oct-2025
Functional Responsibilities:
2. Project Implementation 3. Operational and Logistic Support 4. Knowledge Management and Innovation

• Project Monitoring and Reporting
• Project Implementation
• Operational and Logistic Support
• Knowledge Management and Innovation
• Project Monitoring and Reporting
• Support the Project Support Officer in maintaining the following:
• Electronic Blue File,
• Upload on oneUNOPS (ERP) engagement and project level files
• Maintain Monthly Team work plan, monthly portfolio reports and stage plans
• Provide inputs in the preparation of project reports and documents.
• Maintain records of project files and other supporting documents on the shared drive as per the organization guideline for record keeping.
• Enter data in oneUNOPS Project (UNOPS risk, lessons and issues management tool)
• Record the following logs and upload relevant information on oneUNOPS: Configuration Item Records, Risk Log, lessons and all other registers/logs delegated by the Project Manager
• Support on the compilation and consolidation of relevant data for regular portfolio reports and stage plans.
• Take minutes of regular team meeting and follow up on action points
• Support the Project Management Support Officer in ensuring UNOPS Policies and Procedures, Financial Rules and Regulations (FRR) are adhered to for efficient project implementation and progress.
• Maintain project tracking sheet and alert the Project Management Support Officer on project end date and reporting requirements of projects.
• Monitor and record best practices and innovative approaches within UNOPS FR&R; identify and show alternative options according to activity needs.
• In consultation with the relevant stakeholders, assist in preparing amendments of Agreements and Budget revisions when applicable.
• Facilitate information flows and support in managing risk registers and issues
• Support the documentation of lessons learned and best practices
• Assist the project planning process
• Prepare draft Pro Forma and client Project Agreements as per the input received from procurement team
• Follow up with partners on project agreement signing, information required for project closure and fund transfer requests
• Manage and support on organizing project planning meetings, Project Board meetings and partner's capacity building trainings
• In consultation with the Project Management Support Officer, prepare amendments for Project Agreements and budget revisions when applicable;
• Support development and maintenance of oneUNOPS based management information systems to ensure real time tracking and asset management of multiple donor activities;
• Coordinate with the internal procurement and logistic team on all transport, inventory and procurement issues in for direct support of the project and in support of Project Management Support Officer.
• Manage the travel plan of the Procurement Portfolio Team, manage travel booking, and coordinate with Admin Team for DSA and other related requirements for travel.
• Support the compilation of lessons learned as per defined reporting format.
• Contribute to the dissemination and sharing of best practices and lessons learned for planning and knowledge building.
• Support and ensure that Local capacities are built at every level and opportunity for Project Support.
• Maintain records of project files and activity reports in hard and soft copy.

Impact of Results:

The effective and successful achievement of results by the Project Management Support Associate directly affect the overall efficiency of the individual team's provision of administrative services, impacting the office's capacity to efficiently and effectively service the operational needs of the office/programme. Timely and accountable delivery of services, ensures client satisfaction and promotes the image and credibility of the team and office as an effective service provider in project services and management. This enhances UNOPS' competitive position as a partner of choice in sustainable development and project services in the country/region served.

Education/Experience/Language requirements:
Education:

• Completion of secondary school with 6 years of experience is required.
• Professional or Technical Diploma in Business Administration, Project Management, Supply Chain Management, Accounting, Procurement, Management, International Relations and or other relevant disciplines with four (4) years of relevant professional experience may be accepted
• Bachelor's Degree in Business in the above-mentioned areas or other relevant discipline with two (2) years of relevant professional experience may be accepted.
• A Master's Degree in the above-mentioned areas or other relevant discipline will be an asset but it is not required.

Certification: PRINCE2 Foundation is an asset

Experience:

• A minimum of six (6) years of relevant work experience (or less, depending on academic credentials) in the field of project management support which must include experience in monitoring, recording, reporting, and coordination in a national or international organization is required.
• Experience and demonstrated knowledge of UN rules and procedures in Project Management, Procurement, Finance, HR Management and administrative rules and regulations will be an advantage.
• Experience /knowledge of web-based applications and Google Suite products, especially google forms, sheets, docs and slides is an asset.

Language Requirements:

• Fluency in English Language (i.e. writing, reading and speaking) is required.

Think big. Meet challenges head-on. Help people build better lives.

UNOPS embraces diversity and is committed to equal employment opportunities. Our workforce is made up of people from varied nationalities, cultures and races. They speak a range of languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. Click apply and join us

Remarks: Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process.