136 Private Companies jobs in Kenya

Company Description

Robusst is a next-generation technology services company specializing in premium AI software solutions tailored for the Telecom and Banking industries. We combine cutting-edge technology with a customer-centric approach to deliver customized solutions that empower businesses to innovate, optimize operations, and accelerate digital transformation. Our expertise spans across multiple domains, leveraging cloud capabilities to deliver maximum value and impact for our clients. Our mission is to drive global innovation through AI-driven solutions that reshape the Telecom and Banking sectors.

Role Description

This is a full-time hybrid role for a Business Operations Manager based in Kenya Area, with some work from home flexibility. The Business Operations Manager will oversee daily business operations, develop and implement operational policies and strategies, and manage financial planning and analysis. Responsibilities include program management, analyzing business processes for improvement, and ensuring alignment with company goals. The role requires collaboration with various departments to optimize efficiencies and drive organizational success.

Qualifications

• Strong skills in Business Operations and Operations Management for Telco
• Program Management and Analytical Skills
• Finance acumen and experience with financial planning and analysis
• Excellent organizational and problem-solving abilities
• Strong communication and interpersonal skills
• Understanding of AI technology and its application in Telecom and Banking is a plus
• Bachelor's degree in Business Management, Finance, or related field
• Prior experience in a managerial role is advantageous

• Assist in the execution of business operations projects.
• Conduct market research and competitive analysis.
• Support data collection, analysis, and reporting for various business units.
• Contribute to process improvement initiatives.
• Participate in strategic planning sessions.
• Develop and deliver presentations on project findings.
• Learn and apply various business management tools and techniques.
• Collaborate with cross-functional teams in a remote setting.
• Assist in the development of operational reports and documentation.
• Adhere to program timelines and deliverables.

• Recent graduate with a Bachelor's degree in Business Administration, Economics, Finance, Management, or a related field.
• Strong academic record with a minimum GPA of 3.0 or equivalent.
• Excellent analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote environment.
• Eagerness to learn and adapt to new challenges.
• Team player with good interpersonal skills.
• Proactive attitude and a strong work ethic.
• Must be eligible to work in Kenya.

• Assist in the planning, execution, and monitoring of business operations projects.
• Conduct data collection, analysis, and reporting to support operational decision-making.
• Support the development and implementation of process improvements.
• Contribute to the preparation of presentations and reports for management.
• Learn about different operational functions, such as supply chain, logistics, and customer service.
• Participate in team meetings and contribute ideas for operational efficiency.
• Develop skills in using various business software and tools.
• Shadow experienced team members to gain practical knowledge.
• Adhere to company policies and procedures, ensuring compliance and quality standards.
• Undertake assigned tasks and projects to demonstrate learning and contribute to team objectives.

• Develop and execute comprehensive operational strategies, defining long-term goals and short-term objectives.
• Oversee all aspects of business operations, including supply chain, logistics, customer support, and internal processes.
• Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and excellence.
• Identify opportunities for operational improvements and implement best practices to enhance efficiency, reduce costs, and improve quality.
• Manage significant operational budgets, ensuring fiscal responsibility and maximizing return on investment.
• Establish and monitor key performance indicators (KPIs) to track progress and drive data-informed decision-making.
• Collaborate with cross-functional leaders to ensure seamless integration of operational initiatives with sales, marketing, and product development.
• Manage strategic partnerships and vendor relationships to ensure optimal performance and cost-effectiveness.
• Drive innovation in operational processes and technologies to maintain a competitive edge.
• Ensure compliance with all legal, regulatory, and industry standards.

• Master's degree in Business Administration (MBA) or a related field.
• 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership capacity.
• Proven track record of successfully managing and scaling complex operations in a growing organization.
• Exceptional strategic thinking and problem-solving abilities.
• Strong financial acumen and experience managing large budgets.
• Outstanding leadership, communication, and interpersonal skills.
• Experience with business process re-engineering and change management.
• Proficiency in leveraging technology and data analytics to drive operational improvements.
• Ability to lead and inspire remote teams effectively.