1,329 Outbound Sales jobs in Kenya

About Us

PeoplesHR is a leading HR Tech company focusing on the APAC, Africa, and Middle East regions. The company is headquartered in Singapore, with its research and development centers located in Sri Lanka, and has grown over the years with offices currently in the Philippines and Singapore. The Company's signature "PeoplesHR" platform caters to over 1,700+ public and private sector organizations in over 40 countries and is being used by over 1 Million users.

Job Summary

The Inside Sales Executive will play a critical role in ensuring the smooth operation of our sales team in Kenya by supporting client relationships, business development and administrative tasks. You'll work closely with the sales, marketing, and product teams to streamline operations and maintain high customer satisfaction.

Key Responsibilities

· Assist the sales team in identifying potential leads and business opportunities.

· Support in client outreach through calls, emails, and field visits (where applicable).

· Help maintain and update the CRM system with accurate client information.

· Participate in the preparation of sales presentations, proposals, and reports.

· Attend client meetings (physical or virtual) alongside the sales team.

· Conduct market research to identify trends and customer needs.

· Assist in achieving set sales targets and KPIs under supervision.

· Provide administrative support to the sales department as needed.

Requirements

· Currently pursuing or recently completed a bachelor's degree in business, marketing, or a related field.

. Experience in
demand generation

. Proven background in
sales of HR products or services
will be an
added advantage

· Strong interest in sales and customer engagement.

· Excellent communication and interpersonal skills.

· Good organizational and time-management abilities.

· Proficient in Microsoft Office and digital tools.

· Willingness to learn and have a positive attitude.

• Proactively identify and engage potential customers through outbound calls, emails, and social media.
• Understand customer needs and provide information about our client's products/services.
• Qualify leads and set up appointments for senior sales team members.
• Conduct product demonstrations and presentations remotely.
• Manage the sales pipeline effectively using CRM software.
• Achieve and exceed monthly and quarterly sales targets.
• Build strong relationships with prospects and customers.
• Follow up on leads and nurture potential opportunities.
• Collaborate with the marketing team to refine lead generation strategies.
• Stay informed about product updates and industry trends.

• Proven experience in inside sales, telesales, or a similar customer-facing role.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot).
• Ability to work independently and manage time effectively in a remote environment.
• A results-oriented mindset with a strong drive to succeed.
• High school diploma or equivalent; a bachelor's degree is a plus.
• Comfortable making a high volume of calls and engaging with prospects.
• Enthusiasm for technology and learning about new products.
• Adaptability and a positive attitude.

• Generate new business opportunities through proactive prospecting and lead qualification.
• Manage the full sales cycle, from lead generation to closing deals.
• Conduct engaging product demonstrations and presentations via virtual platforms.
• Build and maintain strong relationships with prospective and existing clients.
• Understand customer needs and effectively articulate how our solutions meet those needs.
• Achieve and exceed monthly and quarterly sales targets.
• Utilize CRM software to track leads, manage sales activities, and forecast opportunities.
• Collaborate with marketing and other sales teams to ensure a cohesive go-to-market strategy.
• Stay informed about industry trends, competitor offerings, and market dynamics.
• Provide exceptional customer service throughout the sales process.

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in inside sales, B2B sales, or a related field.
• Proven track record of consistently meeting or exceeding sales quotas.
• Excellent verbal and written communication skills.
• Strong negotiation, presentation, and closing skills.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and sales enablement tools.
• Ability to conduct compelling virtual demonstrations and sales pitches.
• Self-motivated, disciplined, and results-oriented.
• Ability to work independently and manage time effectively in a remote environment.
• Experience in technology or SaaS sales is a strong plus.

• Generate new business opportunities through proactive prospecting, lead nurturing, and outbound outreach.
• Manage and close sales opportunities across the entire sales cycle, from initial contact to contract signing.
• Develop and maintain strong relationships with prospective and existing clients.
• Understand client needs and pain points, and effectively communicate how our client's solutions can address them.
• Conduct compelling product demonstrations and presentations remotely.
• Negotiate contract terms and pricing to achieve favorable outcomes for the company.
• Meet and exceed ambitious monthly and quarterly sales targets.
• Collaborate with marketing to develop effective sales campaigns and collateral.
• Provide regular updates on sales pipeline, forecasts, and performance metrics.
• Mentor and provide guidance to junior sales team members.

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of proven experience in inside sales, with a focus on B2B sales.
• Demonstrable track record of consistently exceeding sales quotas.
• Exceptional communication, presentation, negotiation, and interpersonal skills.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales enablement tools.
• Strong understanding of sales methodologies and techniques.
• Ability to work independently, manage time effectively, and thrive in a remote work environment.
• Proactive, self-motivated, and driven by results.
• Experience in mentoring or leading sales teams is a plus.
• Familiarity with (specific industry) sales is an advantage.

• Generate new business leads through proactive outreach via phone, email, and social media.
• Qualify inbound and outbound leads to identify potential customers and their needs.
• Conduct compelling product demonstrations and presentations tailored to prospective clients.
• Manage the entire sales cycle, from initial contact to contract closing.
• Build and maintain strong relationships with clients, understanding their business challenges and recommending appropriate SaaS solutions.
• Achieve and exceed monthly and quarterly sales targets and key performance indicators (KPIs).
• Collaborate with the marketing team to support lead generation efforts and campaign initiatives.
• Stay up-to-date with industry trends, competitor activities, and product developments.
• Accurately forecast sales pipeline and report on progress to sales leadership.
• Utilize CRM software effectively to manage leads, opportunities, and customer interactions.

• Generate new sales leads through proactive prospecting and outreach.
• Qualify inbound and outbound leads to identify sales-ready opportunities.
• Conduct virtual product demonstrations and presentations.
• Manage the entire sales cycle from initial contact to closing the deal.
• Achieve and exceed monthly and quarterly sales quotas.
• Build and maintain strong relationships with prospective clients.
• Effectively communicate product features and benefits, addressing customer needs.
• Utilize CRM software to track sales activities and manage pipeline.
• Collaborate with marketing and sales teams to optimize lead generation efforts.
• Stay informed about product updates and industry trends.

• High school diploma or equivalent; Bachelor's degree in Business or a related field is a plus.
• Minimum of 3-5 years of experience in inside sales or a similar sales role.
• Demonstrated success in meeting and exceeding sales targets.
• Excellent verbal and written communication skills.
• Strong negotiation and closing abilities.
• Proficiency in CRM software (e.g., Salesforce, HubSpot).
• Ability to work independently and manage time effectively in a remote setting.
• A highly motivated and results-oriented mindset.
• Strong interpersonal skills and ability to build rapport quickly.
• Adaptability and willingness to learn new products and sales techniques.

• Respond to inbound leads and proactively generate new opportunities through outbound calls, emails, and social selling.
• Conduct thorough needs assessments to understand client challenges and requirements.
• Present and demonstrate the value of our client's technology solutions to prospective customers.
• Achieve and exceed monthly and quarterly sales targets and KPIs.
• Manage the sales pipeline effectively, utilizing CRM software for tracking and reporting.
• Build and maintain strong relationships with potential clients throughout the sales cycle.
• Collaborate with marketing teams to align on lead generation strategies and campaigns.
• Work closely with technical support and solution architects to ensure client needs are met.
• Stay up-to-date on product knowledge, industry trends, and competitive offerings.
• Provide feedback to management on market trends and customer insights.
• Negotiate pricing and contract terms, closing deals efficiently.
• Participate in ongoing sales training and development programs.
• Contribute to a positive and collaborative remote team environment.

• Bachelor's degree in Business, Marketing, or a related field, or equivalent work experience.
• Minimum of 2 years of experience in inside sales, preferably in the technology sector.
• Proven track record of meeting or exceeding sales quotas.
• Excellent verbal and written communication skills, with strong active listening abilities.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales enablement tools.
• Strong understanding of technology products and services.
• Self-motivated, results-driven, and organized with the ability to work autonomously.
• Ability to build rapport and trust with prospects quickly.
• Adaptable and able to thrive in a fast-paced, remote sales environment.
• Experience with SaaS sales is a plus.

• Lead and manage a remote team of e-commerce customer service representatives.
• Develop and implement customer service policies, procedures, and quality standards.
• Provide training and ongoing coaching to customer service agents.
• Monitor customer service performance metrics (e.g., response time, resolution rate, customer satisfaction scores).
• Handle escalated customer inquiries and resolve complex issues efficiently.
• Ensure timely and accurate responses to customer inquiries via email, chat, phone, and social media.
• Analyze customer feedback and identify areas for service improvement.
• Collaborate with other departments (sales, marketing, logistics) to ensure a seamless customer experience.
• Maintain a comprehensive understanding of company products and services.
• Develop strategies to enhance customer loyalty and retention.
• Manage customer service software and tools effectively.
• Prepare regular reports on customer service performance and insights.
• Stay updated on e-commerce best practices and customer service trends.
• Foster a positive and supportive team environment for remote staff.
• Act as a brand ambassador, embodying company values in all interactions.

• Proven experience in a customer service leadership role, preferably in e-commerce.
• Demonstrated ability to manage and motivate remote teams.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Strong understanding of e-commerce operations and online customer behavior.
• Proficiency in customer relationship management (CRM) software and ticketing systems.
• Ability to analyze data and generate actionable insights.
• Customer-centric mindset with a passion for delivering exceptional service.
• Experience in training and performance management.
• Bachelor's degree in Business, Communications, or a related field is preferred.
• Ability to work independently and prioritize tasks effectively in a remote setting.