13,914 Operations Manager Sports Facilities jobs in Kenya

What you become a part of:

As the Head of Internal Audit, you will report directly to the Chief Financial Officer (CFO) and the Group Managing Director (MD)/ Chief Executive Officer (CEO). You will oversee internal audit activities across all operating units, including manufacturing locations, ensuring robust governance, risk management, and control processes.

This role involves working closely with senior leadership, manufacturing teams, and various departments to assess risks, optimize operations, and ensure compliance with internal policies and external regulations. You will also play a pivotal role in standardizing processes, investigating fraud, and conducting market-specific audits to drive operational excellence and accountability.

What to expect:

Internal Audit Strategy
:

• Develop and execute a
  comprehensive internal audit plan
  by market and activity, aligned with the organization's strategic goals and risk profile.
• Oversee internal audit activities across all operating units, including manufacturing locations, ensuring critical business processes and geographies are covered.

Risk Management & Market Risk Identification
:

• Identify and assess
  key organizational risks
  , including market-specific risks, operational, financial, compliance, and IT-related risks.
• Collaborate with leadership to develop and implement
  risk mitigation strategies
  , addressing both market-specific and organizational risks.

Audit Execution
:

• Conduct audits
  in-market
  and via desk-based reviews to evaluate the efficiency and effectiveness of systems, processes, and controls.
• Perform
  fraud investigations
  to identify, analyse, and address potential fraudulent activities across the organization.
• Standardize processes and
  develop SOPs
  to ensure consistency and compliance across all locations and markets.

Compliance & Governance
:

• Ensure adherence to
  internal policies, procedures, and external regulations
  across operating units and manufacturing locations.
• Monitor compliance with applicable laws, regulatory requirements, and corporate standards, providing timely recommendations for corrective actions.

Reporting, Remediation & Training
:

• Prepare and issue
  detailed reports
  on audit findings, risks, and recommendations to the CFO and Group MD/ CEO.
• Oversee the implementation of remedial actions to address audit findings and ensure risks are effectively mitigated.
• Provide
  training and awareness programs
  to improve organizational compliance and strengthen internal controls.

Fraud Investigation
:

• Lead investigations into suspected fraud, ensuring thorough analysis and reporting of findings to senior management.
• Develop preventive measures and internal controls to reduce exposure to fraudulent activities.

Collaboration & Stakeholder Management
:

• Partner with cross-functional teams, including manufacturing teams, to understand business operations and provide actionable recommendations for improvement.
• Foster strong relationships with senior leadership, divisional heads, and external auditors to ensure alignment on internal audit objectives.

Team Leadership & Development
:

• Build, lead, and mentor a high-performing
  internal audit team
  , fostering a culture of accountability and continuous learning.
• Provide training and development opportunities to enhance team capabilities and ensure alignment with organizational goals.

Process Improvement
:

• Identify opportunities to optimize processes, enhance operational efficiency, and strengthen internal controls across all units, including manufacturing sites.
• Leverage technology and data analytics to improve the quality and efficiency of audit processes.

Essential qualifications, experience and skills:

Qualifications
:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or equivalent professional certification is required.
• Additional certifications in risk management or fraud detection (e.g., CISA, CFE) are highly desirable.

Experience
:

• 12+ years of progressive experience in internal audit, risk management, or compliance, with at least 5 years in a leadership role.
• Strong exposure to multinational organizations or businesses operating in emerging markets, preferably in the pharmaceutical or FMCG sectors.
• Proven ability to lead audits across multiple geographies and functional areas of an organization, including manufacturing, warehousing, and distribution.

Skills
:

• Expertise in internal auditing methodologies, risk assessment frameworks, and control evaluation techniques.
• Strong analytical and problem-solving skills, with the ability to provide actionable recommendations.
• Proficiency in using audit tools and data analytics to enhance audit quality and efficiency.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• Demonstrated ability to lead and develop high-performing teams.

• Develop, implement, and monitor comprehensive cleaning and sanitation programs for multiple facilities.
• Manage and lead on-site cleaning teams, providing training, guidance, and performance feedback.
• Conduct regular site assessments to ensure adherence to cleanliness standards, safety protocols, and regulatory requirements.
• Oversee the procurement and inventory management of cleaning supplies, equipment, and consumables.
• Manage relationships with external vendors and service providers, ensuring quality and cost-effectiveness.
• Develop and manage operational budgets, controlling expenses and identifying cost-saving opportunities.
• Implement and enforce health, safety, and environmental policies and procedures.
• Address and resolve any operational issues or complaints promptly and effectively.
• Collaborate with other departments to coordinate cleaning and maintenance schedules with other facility activities.
• Drive continuous improvement initiatives to enhance operational efficiency and service quality.
• Prepare regular reports on operational performance, budget status, and key performance indicators (KPIs).

• Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 6 years of experience in operations management, with a significant focus on cleaning, sanitation, or facility management.
• Proven experience in leading and managing teams, preferably in a supervisory or managerial capacity.
• Strong understanding of cleaning chemicals, equipment, and best practices in sanitation.
• Knowledge of health, safety, and environmental regulations relevant to facility operations.
• Excellent organizational, planning, and time management skills.
• Proficiency in Microsoft Office Suite and experience with facilities management software is a plus.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a hybrid model, balancing on-site and remote responsibilities.
• Detail-oriented with a commitment to maintaining high standards.

• Develop and implement strategic operational plans aligned with company objectives.
• Oversee daily operations across multiple departments, ensuring efficiency and effectiveness.
• Manage budgets, control costs, and optimize resource allocation.
• Lead, mentor, and develop a remote team of operational staff.
• Establish and enforce operational policies, procedures, and quality standards.
• Identify opportunities for process improvement and implement best practices.
• Monitor operational performance, analyze data, and implement corrective actions.
• Ensure compliance with all relevant regulations and industry standards.
• Foster a culture of continuous improvement and innovation within the operations team.
• Collaborate with cross-functional teams to achieve business goals.
• Manage relationships with key stakeholders and external partners.
• Drive strategic initiatives to enhance operational excellence and customer satisfaction.

• Extensive experience in senior management roles with a strong focus on operations management.
• Proven track record in managing diverse operational functions and remote teams.
• Demonstrated ability to develop and implement effective operational strategies.
• Strong financial acumen and experience in budget management and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in utilizing remote work tools and technologies for effective management.
• Strong analytical and problem-solving capabilities, with a data-driven approach.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
• Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
• Adaptability and resilience in managing operations in a dynamic, remote environment.

• Develop and implement operational strategies for leisure and sports programs.
• Manage daily operations, ensuring high standards of service delivery and customer satisfaction.
• Oversee event planning, coordination, and execution.
• Manage budgets, control costs, and optimize resource allocation.
• Lead, motivate, and manage a remote team of operational staff.
• Ensure compliance with all health, safety, and regulatory requirements.
• Analyze market trends and identify opportunities for program development and enhancement.
• Collaborate with marketing and sales teams to promote offerings and drive participation.
• Develop and maintain strong relationships with vendors and partners.
• Monitor performance metrics and implement improvements to enhance efficiency and effectiveness.

• Bachelor's degree in Hospitality Management, Business Administration, Sports Management, or a related field.
• Minimum of 6 years of experience in leisure operations management, event planning, or a related field.
• Proven leadership experience, preferably in managing remote teams.
• Strong understanding of the leisure and sports industry.
• Excellent organizational, planning, and project management skills.
• Proficiency in relevant software for scheduling, budgeting, and communication.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to work independently and as part of a virtual team.

• Develop and implement strategic plans for sports and leisure programs to meet organizational goals and community needs.
• Oversee the planning and execution of sports events, tournaments, and recreational activities.
• Manage facility operations, ensuring they are safe, well-maintained, and meet high standards of service.
• Develop and manage operational budgets, ensuring cost-effectiveness and financial targets are met.
• Recruit, train, and manage a team of sports and leisure staff, fostering a positive and productive work environment.
• Implement customer service standards and initiatives to enhance participant satisfaction.
• Ensure compliance with all relevant health, safety, and operational regulations.
• Stay informed about industry trends, new program ideas, and best practices in sports and leisure management.
• Collaborate with marketing and communications teams to promote programs and events effectively.
• Develop partnerships with local organizations and sports governing bodies.

• Bachelor's degree in Sports Management, Recreation, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in managing sports and leisure operations.
• Proven experience in program development, event management, and facility operations.
• Strong understanding of sports and fitness industry best practices.
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in budgeting, financial management, and operational planning.
• Strong customer service orientation and problem-solving abilities.
• Ability to work independently and manage projects effectively in a remote setting.
• Relevant certifications in sports or leisure management are a plus.

• Develop and implement strategic plans for all leisure operations.
• Manage daily operations of various leisure facilities and programs, ensuring high standards of service.
• Create and manage operational budgets, controlling costs and maximizing revenue.
• Lead, train, and motivate a team of operational staff.
• Ensure compliance with all health, safety, and licensing regulations.
• Develop and implement service standards and operational procedures.
• Monitor customer feedback and implement initiatives to enhance guest satisfaction.
• Manage relationships with vendors and suppliers.
• Analyze operational data to identify areas for improvement and implement corrective actions.
• Collaborate with marketing and sales teams to promote leisure offerings.

• Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field.
• Minimum of 6 years of experience in leisure or hospitality operations management.
• Demonstrated success in managing diverse leisure facilities and services.
• Strong understanding of operational best practices, financial management, and P&L responsibility.
• Excellent leadership, team management, and motivational skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to work independently and drive results in a remote setting.
• Proficiency in relevant operational software and systems.
• Passion for delivering outstanding guest experiences.

• Develop and implement comprehensive operational plans for all aquatic facilities, including pools, water parks, and associated areas.
• Manage and mentor a team of lifeguards, swim instructors, and facility attendants, fostering a positive and performance-driven work environment.
• Ensure strict adherence to all safety regulations, emergency procedures, and risk management protocols related to aquatic activities.
• Oversee the maintenance, cleanliness, and chemical balance of all aquatic environments, coordinating with maintenance staff as needed.
• Develop, promote, and manage a diverse range of aquatic programs, including swimming lessons, fitness classes, competitive swimming events, and recreational activities.
• Manage budgets for aquatic operations, including staffing, supplies, equipment, and program expenses, ensuring cost-effectiveness and financial targets are met.
• Collaborate with marketing and sales teams to develop promotional materials and strategies to attract new participants and enhance member engagement.
• Maintain accurate records of attendance, incident reports, financial transactions, and staff performance.
• Stay abreast of industry trends, best practices, and new technologies in aquatics management and leisure operations.
• Conduct regular facility inspections and implement improvements to enhance the guest experience and operational efficiency.
• Respond to customer inquiries and feedback promptly and professionally, resolving any issues to ensure member satisfaction.

• Bachelor's degree in Recreation Management, Sports Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in aquatic operations management, with at least 3 years in a supervisory or managerial role.
• Valid lifeguard certification and CPR/First Aid certification are mandatory. Additional certifications such as CPO (Certified Pool Operator) are highly desirable.
• Proven ability to develop and manage budgets, control costs, and achieve financial objectives.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and manage diverse teams.
• Excellent problem-solving and decision-making abilities.
• Proficiency in Microsoft Office Suite and experience with aquatic management software.
• Demonstrated commitment to safety and customer service excellence.
• Ability to work independently and manage multiple priorities in a remote setting.

• Develop and implement operational strategies for leisure facilities and services.
• Manage daily operations, ensuring high standards of quality, safety, and customer service.
• Oversee scheduling, resource allocation, and budget management for leisure operations.
• Lead and motivate remote teams of leisure staff, fostering a positive and productive work environment.
• Develop and execute marketing plans to promote leisure activities and attract new customers.
• Monitor industry trends and best practices to identify opportunities for innovation and improvement.
• Ensure compliance with all relevant health, safety, and licensing regulations.
• Manage relationships with third-party vendors and suppliers.
• Analyze operational data to identify areas for efficiency gains and cost savings.
• Handle customer feedback and resolve any issues or complaints promptly and effectively.
• Develop and implement training programs for staff to enhance service delivery.
• Collaborate with management to set strategic goals and objectives for the leisure division.

• Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
• Minimum of 6 years of experience in leisure operations management or a similar role.
• Proven experience in managing diverse leisure activities (e.g., sports facilities, entertainment venues, event planning).
• Strong leadership and team management skills, with experience leading remote teams.
• Excellent organizational, planning, and problem-solving abilities.
• Proficiency in budgeting, financial management, and resource allocation.
• Strong understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a remote setting.
• Knowledge of relevant health, safety, and regulatory standards.
• Experience with leisure management software is a plus.