881 New Installations jobs in Nairobi
Field Service Technician - Industrial Machinery
Posted 10 days ago
Job Viewed
Job Description
Our client is looking for a highly skilled and motivated Field Service Technician specializing in Industrial Machinery to join their fully remote support team. This role is perfect for an individual who enjoys hands-on work, problem-solving, and traveling to various client sites to ensure the optimal performance of complex machinery. You will be responsible for installing, commissioning, troubleshooting, repairing, and maintaining a wide range of industrial equipment. This includes performing routine maintenance, diagnosing mechanical and electrical issues, and implementing effective solutions to minimize downtime for our clients. You will provide technical support to customers, guiding them through operational procedures and basic troubleshooting steps. Maintaining detailed service reports, documenting all repairs and maintenance activities, and managing spare parts inventory are also key responsibilities. The ideal candidate will possess a strong mechanical aptitude, excellent electrical troubleshooting skills, and a thorough understanding of industrial control systems and hydraulics. Familiarity with various types of industrial machinery is essential. This fully remote position requires excellent communication and interpersonal skills, the ability to work independently, and a commitment to providing exceptional customer service. Travel will be an integral part of this role, requiring flexibility and adaptability. You will be a critical link between our clients and our company, ensuring their operational success.
Key Responsibilities:
Key Responsibilities:
- Install, commission, and service industrial machinery at client locations.
- Diagnose and repair mechanical, electrical, and hydraulic issues.
- Perform routine maintenance and preventative care on equipment.
- Troubleshoot complex machinery problems to ensure operational efficiency.
- Provide technical support and training to customers.
- Document all service activities, repairs, and maintenance performed.
- Manage spare parts inventory and order necessary components.
- Adhere to all safety regulations and company policies.
- Communicate effectively with clients and internal support teams.
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 3-5 years of experience as a Field Service Technician or in a similar role servicing industrial machinery.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency with diagnostic tools and test equipment.
- Knowledge of industrial control systems, PLCs, and automation.
- Ability to read and interpret technical manuals and schematics.
- Excellent problem-solving and customer service skills.
- Strong organizational and time management abilities.
- Willingness and ability to travel extensively.
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Senior Field Service Technician - Industrial Equipment
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician to provide expert installation, maintenance, and repair services for complex industrial equipment. This role requires a hybrid work arrangement, with a balance of on-site client visits and remote support/reporting. You will be responsible for diagnosing and resolving technical issues, performing routine maintenance, and ensuring the optimal performance of machinery at client locations. The ideal candidate will possess a strong mechanical and electrical aptitude, extensive experience with a variety of industrial systems, and excellent troubleshooting skills. A commitment to customer satisfaction and the ability to work independently are essential.
Key Responsibilities:
Key Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment according to manufacturer specifications and safety standards.
- Diagnose and troubleshoot mechanical, electrical, and pneumatic issues using appropriate diagnostic tools.
- Conduct preventive maintenance checks and scheduled servicing to minimize downtime.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Document all service activities, including repairs performed, parts used, and time spent, through digital reporting.
- Identify and report recurring equipment issues or potential improvements to the engineering team.
- Respond to emergency service calls and resolve urgent technical problems efficiently.
- Maintain a clean and organized service vehicle and manage inventory of spare parts.
- Ensure adherence to all company safety policies and procedures.
- Mentor junior technicians and provide on-the-job training.
- Associate's degree or certification in a relevant technical field (e.g., Mechanical Engineering Technology, Electrical Technology, Industrial Maintenance).
- Minimum of 5 years of experience as a Field Service Technician, preferably in an industrial setting.
- Proficiency in diagnosing and repairing complex machinery, including hydraulic, pneumatic, and electrical systems.
- Strong understanding of industrial control systems and automation.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Willingness to travel to client sites regularly and work a flexible schedule.
- Proficiency with diagnostic software and digital reporting tools.
- Valid driver's license and a clean driving record.
This advertiser has chosen not to accept applicants from your region.
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Remote Senior Field Service Technician - Industrial Machinery
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in Industrial Machinery to join their globally distributed team. This is a fully remote position, requiring extensive travel to client sites for installation, maintenance, and repair of sophisticated industrial equipment. The ideal candidate will possess a strong mechanical and electrical aptitude, excellent troubleshooting skills, and a commitment to providing exceptional customer service. You will be the primary technical point of contact for clients, ensuring optimal performance and longevity of their machinery.
Key Responsibilities:
Key Responsibilities:
- Perform on-site installation, commissioning, and setup of complex industrial machinery according to specifications and blueprints.
- Conduct routine preventive maintenance, inspections, and servicing to minimize downtime and ensure operational efficiency.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using advanced diagnostic tools and techniques.
- Repair and replace faulty components, ensuring adherence to manufacturer guidelines and safety standards.
- Provide technical training and support to client personnel on equipment operation and basic maintenance.
- Maintain detailed service reports, documenting all activities, findings, and resolutions in the company's service management system.
- Manage inventory of spare parts and tools, ensuring availability for timely repairs.
- Respond to emergency service calls and provide rapid, effective solutions to minimize disruption.
- Stay current with product updates, technical bulletins, and service best practices.
- Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
- Adhere strictly to all safety regulations and company policies.
- High school diploma or equivalent; Associate's or Bachelor's degree in a technical field (e.g., Mechanical Engineering Technology, Electrical Engineering) is preferred.
- Minimum of 7 years of hands-on experience as a Field Service Technician, with a strong focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, processing plants).
- Proficiency in reading and interpreting mechanical drawings, electrical schematics, and hydraulic diagrams.
- Expertise in using diagnostic equipment, multimeters, oscilloscopes, and hand/power tools.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication and customer service skills, with the ability to build rapport with clients.
- Willingness and ability to travel extensively to client sites as required (up to 80%).
- Valid driver's license and a clean driving record.
- Ability to work independently with minimal supervision.
- Familiarity with PLC programming and troubleshooting is an advantage.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Service Technician - Industrial Automation
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in Industrial Automation to join their dynamic technical support team. This is a remote role with significant travel required to client sites. The ideal candidate will possess a strong mechanical and electrical aptitude, expertise in troubleshooting and repairing complex automation systems, and a commitment to providing exceptional on-site customer support. You will be the primary point of contact for resolving technical issues and ensuring the optimal performance of automated machinery and equipment.
Responsibilities:
Responsibilities:
- Provide expert on-site technical support and troubleshooting for industrial automation systems, including PLCs, robotics, HMI, and SCADA systems.
- Perform installation, commissioning, and maintenance of automated machinery and equipment.
- Diagnose and repair mechanical, electrical, and software issues related to automation control systems.
- Conduct preventative maintenance inspections and implement proactive measures to minimize downtime.
- Read and interpret technical manuals, schematics, and blueprints to guide repair and maintenance activities.
- Effectively manage spare parts inventory and ensure timely ordering of necessary components.
- Provide training and technical guidance to client personnel on the operation and maintenance of equipment.
- Document all service activities, including repairs, maintenance, and customer interactions, in detail.
- Collaborate with engineering and sales teams to provide feedback on product performance and identify potential improvements.
- Ensure all work is performed safely and in compliance with company and client safety regulations.
- Respond to urgent service requests and manage time effectively to minimize customer impact.
- Maintain a professional demeanor and represent the company positively at client locations.
- Keep abreast of the latest advancements in industrial automation technology and service techniques.
- Contribute to the development of service manuals and troubleshooting guides.
- Associate's degree or equivalent certification in Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Automation, or a related field. A Bachelor's degree is a plus.
- A minimum of 5-7 years of hands-on experience as a field service technician in industrial automation.
- Proven expertise in troubleshooting and repairing systems involving PLCs (e.g., Siemens, Allen-Bradley), HMIs, VFDs, and industrial robotics.
- Strong understanding of electrical, mechanical, and pneumatic systems.
- Proficiency in reading and interpreting electrical schematics and mechanical drawings.
- Experience with diagnostic tools and software specific to automation systems.
- Excellent problem-solving and diagnostic skills.
- Strong communication and customer service skills, with the ability to explain technical issues clearly.
- Willingness and ability to travel extensively to client sites as required (up to 75%).
- Valid driver's license and clean driving record.
- Ability to work independently and manage time effectively in a field-based role.
- Familiarity with SCADA systems and industrial networking protocols is advantageous.
This advertiser has chosen not to accept applicants from your region.
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Senior Remote Field Service Technician - Industrial Equipment
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in industrial equipment. This is a fully remote position, allowing you to manage your service routes and client interactions from your home base while providing on-site support as needed. You will be responsible for the installation, maintenance, troubleshooting, and repair of complex industrial machinery. This includes diagnosing mechanical, electrical, and control system issues, performing preventative maintenance, and ensuring optimal equipment performance. You will work directly with clients to understand their needs, provide technical expertise, and deliver exceptional service. A strong understanding of various industrial equipment types, electrical schematics, and diagnostic tools is essential. The ideal candidate is self-motivated, possesses excellent problem-solving skills, and has a proven ability to work independently in challenging environments. You should be adept at communicating technical information clearly to clients and internal support teams. This role requires a commitment to safety protocols and a dedication to providing timely and effective solutions. You will be a key representative of our client, ensuring customer satisfaction and equipment reliability.
Key Responsibilities:
Qualifications:
This remote position is conceptually linked to **Mombasa, Mombasa, KE**, allowing you to deliver expert field service from your home.
Key Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment according to manufacturer specifications.
- Diagnose and troubleshoot mechanical, electrical, and control system failures.
- Conduct preventative maintenance to minimize equipment downtime and extend lifespan.
- Read and interpret technical manuals, blueprints, and schematics.
- Provide on-site technical support and guidance to clients.
- Document service activities, including repairs performed and parts used.
- Ensure all work is performed in accordance with safety regulations and company policies.
- Manage service schedule and respond to emergency service requests.
- Provide feedback to engineering and product development teams on equipment performance and potential improvements.
- Mentor junior technicians and assist with training.
Qualifications:
- Technical degree or certification in Industrial Maintenance, Electrical Engineering Technology, or a related field.
- Minimum of 5 years of experience as a Field Service Technician, specializing in industrial equipment.
- Strong knowledge of mechanical systems, electrical circuits, and control systems.
- Proficiency in using diagnostic tools and test equipment.
- Experience troubleshooting and repairing complex machinery.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Valid driver's license and a clean driving record.
- Willingness to travel to client sites as required within the designated service area.
This remote position is conceptually linked to **Mombasa, Mombasa, KE**, allowing you to deliver expert field service from your home.
This advertiser has chosen not to accept applicants from your region.
4
Remote Technical Support Specialist (Installation & Maintenance)
Posted 6 days ago
Job Viewed
Job Description
Our client is a leading provider of sophisticated industrial equipment and requires a highly skilled Remote Technical Support Specialist focused on installation and maintenance. This is a fully remote position, demanding a deep understanding of electromechanical systems and troubleshooting expertise. You will be the first line of support for clients experiencing issues with the installation, operation, or maintenance of our client's products. Your role involves diagnosing technical problems via phone, email, and remote desktop access, providing clear, concise, and effective solutions. You will guide clients through complex troubleshooting procedures, assist with preventative maintenance scheduling, and escalate issues when necessary to senior engineering teams. The ideal candidate possesses exceptional problem-solving skills, patience, and a customer-centric approach, combined with a strong technical aptitude.
Responsibilities:
Responsibilities:
- Provide remote technical assistance to customers regarding product installation, operation, and maintenance.
- Diagnose and resolve hardware and software issues related to our client's equipment.
- Guide customers through step-by-step troubleshooting processes via phone, email, and remote support tools.
- Document all customer interactions, issues, and resolutions accurately in the support system.
- Identify recurring technical issues and provide feedback to the product development and engineering teams.
- Assist in creating and updating technical documentation, FAQs, and knowledge base articles.
- Advise customers on best practices for equipment maintenance and preventative care.
- Escalate complex technical problems to appropriate internal departments for resolution.
- Ensure high levels of customer satisfaction through prompt and efficient support.
- Stay up-to-date with product updates, technical specifications, and support procedures.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
- Minimum of 4 years of experience in technical support, installation, or maintenance of complex machinery or equipment.
- Proven ability to troubleshoot and diagnose electromechanical systems.
- Proficiency with remote support tools and ticketing systems.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Strong analytical and problem-solving capabilities.
- Ability to work independently and manage time effectively in a remote work environment.
- Familiarity with diagnostic software and hardware tools.
- Customer-focused attitude with a dedication to resolving issues.
- Flexibility to work occasional off-hours or weekends if required by support schedules.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Technician - Remote Installation & Maintenance Support
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and adaptable Field Service Technician to provide remote support for installation and maintenance activities. This is a fully remote role, where you will be the primary point of contact, guiding on-site teams through complex technical procedures via video calls, detailed instructions, and remote diagnostic tools. You will be responsible for troubleshooting equipment malfunctions, ensuring correct installation of machinery and systems, and performing preventative maintenance oversight. The ideal candidate has a strong mechanical and electrical aptitude, excellent problem-solving skills, and the ability to clearly communicate technical information to individuals with varying levels of expertise. You will need to be resourceful and able to guide others through critical tasks, ensuring operational continuity and customer satisfaction.
Responsibilities:
Responsibilities:
- Provide remote technical assistance for the installation and maintenance of specialized equipment.
- Guide on-site personnel through troubleshooting procedures and diagnostic steps using video conferencing and communication tools.
- Interpret technical manuals, schematics, and blueprints to assist with installations and repairs.
- Diagnose and resolve mechanical, electrical, and software issues remotely.
- Oversee preventative maintenance schedules and ensure adherence to protocols.
- Document all remote support interactions, resolutions, and service reports accurately.
- Advise on parts replacement and necessary tools for on-site teams.
- Provide training and guidance to field personnel on equipment operation and maintenance.
- Collaborate with the internal engineering and support teams to escalate complex issues.
- Ensure that all remote support activities meet safety standards and quality benchmarks.
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in field service, installation, or maintenance of industrial equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with diagnostic tools and remote communication technologies (video conferencing, screen sharing).
- Excellent problem-solving, troubleshooting, and analytical skills.
- Clear and concise communication abilities, both verbal and written.
- Ability to explain technical procedures effectively to non-technical staff.
- Demonstrated ability to work independently and manage time effectively in a remote setting.
- Flexibility to adapt to changing priorities and support diverse customer needs.
- Experience with (Specify industry/equipment type, e.g., industrial machinery, IT hardware) is highly desirable.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Senior Marine Equipment Technician
Posted 6 days ago
Job Viewed
Job Description
Our client, a leading maritime solutions provider, is seeking a highly skilled and motivated Senior Marine Equipment Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere in Kenya. You will be responsible for the remote diagnosis, troubleshooting, and maintenance guidance of complex marine equipment, including engines, navigation systems, and auxiliary machinery.
Responsibilities:
Responsibilities:
- Provide expert technical support to field service engineers and vessel crews via video conferencing, phone, and specialized remote diagnostic software.
- Analyze real-time equipment data and performance logs to identify potential issues and recommend proactive maintenance solutions.
- Develop and update technical documentation, including service manuals, troubleshooting guides, and best practice procedures for a variety of marine systems.
- Collaborate with engineering and product development teams to provide feedback on equipment design and reliability.
- Train junior technicians and end-users on the proper operation, maintenance, and troubleshooting of marine equipment.
- Manage and prioritize incoming technical support requests, ensuring timely and effective resolution of issues.
- Maintain an in-depth understanding of maritime regulations and safety standards relevant to marine equipment.
- Prepare detailed reports on equipment performance, maintenance activities, and resolution of technical challenges.
- Stay abreast of the latest advancements in marine technology and diagnostic tools.
- Contribute to the continuous improvement of remote support processes and knowledge base.
- Minimum of 5 years of experience as a Marine Technician, Field Service Engineer, or similar role, with a strong focus on troubleshooting and repair.
- Proven expertise in marine diesel engines, propulsion systems, or advanced navigation and communication equipment.
- Proficiency in using remote diagnostic tools and software.
- Excellent analytical and problem-solving skills, with the ability to diagnose complex technical issues remotely.
- Strong understanding of electrical, electronic, and mechanical systems common in maritime applications.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to diverse audiences.
- Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
- Familiarity with maritime industry standards and best practices.
- Relevant certifications in marine engineering or a related field are highly desirable.
- A proactive and customer-centric approach to technical support.
This advertiser has chosen not to accept applicants from your region.
7
Senior HVAC Technician - Remote Technical Support Specialist
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a skilled and experienced Senior HVAC Technician to join their remote technical support team. This is a fully remote position, allowing you to provide expert guidance and support from your home office. As a Remote Technical Support Specialist, you will be responsible for assisting customers and field technicians with complex troubleshooting, diagnostics, and repair guidance for a wide range of HVAC systems. You will leverage remote diagnostic tools, video conferencing, and detailed technical documentation to provide effective solutions. The ideal candidate will have extensive hands-on experience with various HVAC equipment, a strong understanding of refrigeration cycles, electrical systems, and control systems, and excellent communication and problem-solving skills. Responsibilities include: Providing remote technical support to customers and on-site technicians experiencing issues with HVAC equipment; Diagnosing complex HVAC problems using remote diagnostic tools and troubleshooting methodologies; Guiding users through repair procedures, maintenance tasks, and system checks; Analyzing technical issues and identifying root causes; Documenting technical issues, solutions, and customer feedback in a support ticketing system; Developing and updating technical documentation, troubleshooting guides, and FAQs; Collaborating with product development and engineering teams to relay customer feedback and suggest product improvements; Providing training and mentorship to junior support staff in a remote setting; Staying current with advancements in HVAC technology and best practices. Qualifications: A relevant trade certification (e.g., NTC, HVAC Technician Diploma) or equivalent experience; Minimum of 7 years of hands-on experience as an HVAC Technician, with a strong focus on commercial and residential systems; Proven experience in troubleshooting and repairing a wide variety of HVAC equipment, including AC units, furnaces, chillers, and ventilation systems; Solid understanding of refrigeration cycles, electrical schematics, control systems (BMS), and air balancing; Excellent diagnostic skills and the ability to interpret technical manuals and diagrams; Strong verbal and written communication skills, with the ability to explain technical concepts clearly; Proficiency in using remote support tools and software; Ability to work independently, manage time effectively, and prioritize tasks in a remote environment. This is a fantastic opportunity to utilize your expertise from Mombasa, Mombasa, KE .
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Senior Installation & Maintenance Technician - Industrial Equipment
Posted 20 days ago
Job Viewed
Job Description
Our client, a prominent manufacturer of specialized industrial machinery, is seeking a highly skilled Senior Installation & Maintenance Technician to join their distributed technical support team. This is a fully remote position, meaning your administrative and planning tasks will be conducted from your home office, while your field work will involve travel to client sites as needed for installations, diagnostics, and repairs across various locations. You will be the primary point of contact for ensuring the optimal performance of our advanced equipment at customer facilities. This role requires extensive expertise in mechanical, electrical, and hydraulic systems, coupled with strong problem-solving abilities. You will be responsible for performing complex installations, preventative maintenance, and troubleshooting on a range of industrial machinery. The ability to diagnose intricate issues remotely through technical support and then efficiently resolve them on-site is crucial. You will also provide technical guidance and training to client personnel, ensuring they can operate and maintain the equipment effectively. The ideal candidate will have a proven history of success in industrial equipment installation and maintenance, with a deep understanding of safety protocols. Strong diagnostic skills, proficiency with diagnostic tools, and excellent customer service abilities are essential. While this role involves remote coordination, it requires a willingness to travel frequently to client locations. You will contribute to maintaining our reputation for reliability and customer satisfaction by ensuring minimal downtime and optimal functionality of our products. This is an excellent opportunity for a seasoned technician looking to leverage their expertise in a more flexible, remote-coordinated role, while still performing critical hands-on work.
Responsibilities:
Responsibilities:
- Perform complex installations of industrial machinery at client sites.
- Conduct routine preventative maintenance and inspections.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
- Perform repairs and adjustments to ensure optimal equipment performance.
- Provide on-site technical support and guidance to customers.
- Train client personnel on equipment operation and basic maintenance.
- Maintain detailed service reports and documentation.
- Adhere strictly to all safety regulations and company procedures.
- Collaborate with the engineering and support teams to resolve technical challenges.
- Technical diploma or equivalent experience in a relevant field (Mechanical, Electrical, or Industrial Technology).
- Minimum of 5-7 years of hands-on experience in installing and maintaining industrial equipment.
- Proven expertise in diagnosing and repairing complex mechanical, electrical, and hydraulic systems.
- Proficiency with diagnostic tools and measurement equipment.
- Strong understanding of industrial safety standards and practices.
- Excellent problem-solving and analytical skills.
- Ability to travel frequently to client locations.
- Strong communication and customer service skills.
- Ability to manage administrative tasks remotely and effectively.
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