184 Medical Officer jobs in Kenya

• Provide remote diagnostic support for complex automotive issues across various makes and models.
• Analyze diagnostic trouble codes (DTCs) and interpret vehicle data streams.
• Guide field technicians and service advisors through troubleshooting and repair procedures.
• Review technical service bulletins and repair manuals to identify solutions.
• Recommend appropriate diagnostic tools and testing procedures.
• Document findings, recommended repairs, and root causes of vehicle problems.
• Develop and update technical documentation and knowledge base articles.
• Collaborate with other remote technical specialists and engineers on challenging cases.
• Stay current with advancements in automotive technology, including electric and hybrid vehicles.
• Advise on the proper use of diagnostic equipment and software.
• Assist in the development of training materials for automotive technicians.
• Maintain accurate records of all remote diagnostic sessions and outcomes.
• Identify recurring technical issues and provide feedback for product improvement.
• Ensure efficient and effective resolution of customer vehicle concerns.
• Adhere to all safety and quality standards in technical recommendations.

• High School Diploma or equivalent; Automotive Technical Degree or Certification strongly preferred.
• Minimum of 5 years of experience as a hands-on Automotive Technician, with a strong focus on diagnostics.
• Extensive knowledge of modern automotive systems, including gasoline, diesel, hybrid, and electric powertrains.
• Proficiency with automotive diagnostic scan tools and software (e.g., Snap-on, Autel, OEM-specific tools).
• Ability to read and interpret complex electrical schematics and technical diagrams.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
• Demonstrated ability to work independently and manage time effectively in a remote environment.
• ASE certifications (Master Technician level) are highly desirable.
• Experience in remote technical support or call center environments is a plus.

Are you looking for a Challenge?
Looking for an innovative organization and the opportunity to learn and grow professionally? We can help We are seeking an
Operational and Laboratory Support Technician
to support the Food and Drug Administration's (FDA) Office of Chief Scientist, Office of Regulatory and Analytical Laboratories (OARL) at various locations throughout the contiguous United States including Atlanta, GA, Irvine, CA, Jamaica, NY, and Detroit, MI as well as in San Juan, Puerto Rico.

I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Operational and Laboratory Support Technician at Terrestris do?
As the
Operational and Laboratory Support Technician
you will assist with day-to-day laboratory operations that support national regulatory and public health initiatives. This position plays a critical role in ensuring laboratory readiness, compliance, and operational efficiency to support the FDA's mission of protecting public health.

What does a typical day look like for the Operational and Laboratory Support Technician?
You Will

• Prepare Media and Solution to include, pH adjustments, heating, sterilization, labeling, and QA of both in-house and commercially prepared media.
• Perform Sterilization to include, autoclaving media, containers, and waste materials.
• Perform Sample Preparation by using aseptic/non-aseptic techniques to prepare samples up to 50 lbs. using blenders, grinders, and various utensils.
• Perform Environmental Monitoring through air and surface monitoring using sterile media and hand-held instruments and record results in QA forms/logbooks.
• Assist in Dishwashing through the manual and automatic cleaning of labware and transferring items between use, sterilization, and storage.
• Perform Waste Collection and Disposal by collecting and safely disposing of used materials.
• Assist in Laboratory Custodial Support by maintaining cleanliness of lab areas and performing acid cleaning of specific lab items.
• Provide Laboratory Safety Support by conducting regular eyewash and shower station checks.
• Perform Temperature Mapping by placing sensors, collecting data, and evaluating equipment against SOP-established criteria.
• Conduct Equipment Function Verification by verifying operation of balances, pipettes, pH meters, etc.
• Perform DI Water System Checks by conducting QA checks, reading meters, checking light indicators, performing microbial/resistivity tests, and recording results.
• Assist in Inventory Support through the tracking, ordering, and logging laboratory supplies and equipment using electronic systems.

• Provide Transition-In Support by supporting a smooth transition with:

• Transition Plan

• Onboarding activities
• Familiarity with protocols

• Identification of transition-related risks or issues

• Provide Laboratory Administrative Support by:

• Retrieving and delivering lab supplies

• Recordkeeping (e.g., time and attendance)
• Electronic scanning of records with OCR, ensuring image quality and correct sequencing
• Mailing and storing hardcopy records per FDA guidance

What qualifications do you look for?
You might be the medical professional we're looking for if you have:

• Authorization to work in the U.S. permanently, without sponsorship.
• An Associate's degree in a scientific discipline (Biology, Chemistry, Laboratory Technology, Public Health, or related field), or equivalent technical experience in a laboratory environment; Bachelor's degree preferred.
• A minimum of (2) years of relevant experience in laboratory operations or technical support.
• Familiarity with laboratory safety procedures, quality systems (e.g., ISO 17025), and regulatory environments.
• Proficiency in Microsoft Office Suite, electronic inventory systems, and basic data entry software.
• Excellent communication and interpersonal skills.
• Critical thinking and problem-solving ability.
• Attention to detail, organizational skills and high level of accuracy.
• Ability to work collaboratively in a fast-paced laboratory environment.

We Are Extra Impressed By Folks With

• Experience working in a regulatory, federal, or public health laboratory environment.
• Knowledge of FDA mission and OARL's role in regulatory science.
• Ability to work collaboratively in a multidisciplinary team.

What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.

• Perform remote diagnostics and troubleshooting of HVAC systems using proprietary software and client-provided information.
• Guide on-site technicians or clients through complex repair and maintenance procedures via phone, video call, and detailed written instructions.
• Analyze system performance data to identify potential issues and recommend preventative maintenance measures.
• Maintain accurate and detailed records of all remote diagnostic sessions, troubleshooting steps, and resolutions.
• Stay up-to-date with the latest HVAC technologies, diagnostic tools, and industry best practices.
• Collaborate with the engineering and product development teams to provide feedback on system design and performance.
• Develop and update troubleshooting guides and knowledge base articles for internal and external use.
• Respond to urgent support requests and provide timely resolutions to minimize downtime for clients.
• Assist in training junior remote support technicians on diagnostic procedures and effective problem-solving.
• Ensure a high level of customer satisfaction through professional and efficient remote support.

• Proven experience as an HVAC Technician with a strong background in diagnosing and repairing a wide variety of HVAC systems (residential, commercial, industrial).
• Proficiency with HVAC diagnostic tools and software, including the ability to interpret system data remotely.
• Excellent understanding of HVAC principles, refrigeration cycles, electrical components, and control systems.
• Strong mechanical aptitude and problem-solving skills.
• Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to a non-technical audience.
• Ability to remain calm and effective under pressure, managing multiple support requests simultaneously.
• Proficient in using remote communication and collaboration tools (e.g., Zoom, Microsoft Teams, ticketing systems).
• Relevant HVAC certifications (e.g., EPA Section 608 Universal) are highly desirable.
• Previous experience in a remote technical support role is a plus.

• Provide remote technical support and troubleshooting for industrial equipment.
• Diagnose and resolve complex mechanical, electrical, and software issues using remote tools.
• Guide and train on-site technicians or end-users through complex repair procedures.
• Interpret technical manuals, schematics, and diagnostic data.
• Document all support interactions, diagnoses, and resolutions accurately.
• Identify recurring issues and recommend product or process improvements.
• Advise on preventative maintenance schedules and best practices.
• Collaborate with engineering and product development teams on technical issues.
• Manage service tickets and ensure timely resolution.
• Maintain up-to-date knowledge of product lines and service offerings.

• Associate's or Bachelor's degree in Engineering Technology, Electrical Engineering, Mechanical Engineering, or a related field.
• Minimum of 5 years of experience in field service engineering or technical support for industrial equipment.
• Proven ability to diagnose and troubleshoot complex electromechanical systems.
• Proficiency with remote diagnostic tools, control systems, and diagnostic software.
• Strong understanding of electrical schematics, mechanical drawings, and PLCs.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time effectively in a remote environment.

• Utilize remote diagnostic tools and software to connect with vehicle systems and analyze fault codes and performance data.
• Provide expert technical guidance and support to on-site technicians or vehicle owners through remote consultations.
• Interpret complex diagnostic information and develop effective repair strategies.
• Troubleshoot a wide range of automotive issues, including engine performance, electrical systems, transmission problems, and advanced driver-assistance systems (ADAS).
• Research technical service bulletins (TSBs), repair manuals, and schematics to resolve intricate problems.
• Document diagnostic findings, repair procedures, and resolutions accurately and thoroughly.
• Collaborate with vehicle manufacturers and software providers to address technical challenges and report bugs.
• Stay current with the latest automotive technologies, diagnostic equipment, and repair techniques.
• Assist in the development and refinement of remote diagnostic protocols and workflows.
• Provide training and support to other remote team members or support staff as needed.
• Maintain a high level of customer service and professionalism during all remote interactions.
• Contribute to building a knowledge base of common issues and their solutions.

• Proven experience as an Automotive Technician, with a strong specialization in diagnostics and repair.
• Extensive knowledge of various vehicle makes and models, including their electrical, mechanical, and computer systems.
• Proficiency with modern automotive diagnostic equipment, scan tools, and software.
• Experience with remote diagnostic platforms and telematics is highly desirable.
• Strong understanding of automotive electrical principles and wiring diagrams.
• Excellent analytical and problem-solving skills, with the ability to think critically under pressure.
• Exceptional communication skills, both written and verbal, for clear and concise remote interaction.
• Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
• Relevant certifications (e.g., ASE Master Technician) are highly preferred.
• A passion for technology and a willingness to adapt to new automotive innovations.

• Provide expert remote troubleshooting and diagnostic services for a wide range of industrial machinery and control systems.
• Analyze equipment performance data, sensor readings, and diagnostic logs to identify root causes of failures or performance issues.
• Develop and implement remote maintenance strategies and preventative care plans.
• Guide on-site technicians through complex repair procedures via video calls, remote desktop sharing, and detailed instructions.
• Create and maintain a comprehensive knowledge base of common issues, solutions, and best practices for remote support.
• Collaborate with engineering and R&D teams to provide feedback on product design and reliability based on field issues and remote observations.
• Develop and deliver remote training sessions for customer service teams and end-users on equipment operation, maintenance, and troubleshooting.
• Manage the escalation of critical technical issues, ensuring timely resolution and customer satisfaction.
• Contribute to the development and improvement of remote diagnostic tools and software.
• Prepare detailed technical reports on service calls, equipment failures, and resolutions.
• Act as a subject matter expert for internal teams and external customers on complex technical inquiries.
• Stay current with the latest advancements in industrial technology, automation, and remote support solutions.
• Mentor junior remote support engineers, fostering skill development and knowledge sharing.
• Proactively identify potential equipment failures through remote monitoring and suggest preventative actions.
• Ensure adherence to safety protocols and company policies in all remote interactions and guidance.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
• Minimum of 8 years of experience in field service engineering, technical support, or a similar role, with a significant portion focused on remote operations.
• Proven expertise in diagnosing and troubleshooting complex electromechanical systems, PLCs, and industrial automation.
• Strong proficiency with remote access tools, diagnostic software, and data analysis platforms.
• Excellent understanding of industrial communication protocols and network infrastructure.
• Exceptional problem-solving abilities and a systematic approach to issue resolution.
• Outstanding communication and interpersonal skills, with the ability to clearly convey technical information remotely.
• Experience in training and mentoring technical personnel.
• Ability to manage time effectively and prioritize tasks in a dynamic remote environment.
• Detail-oriented with a commitment to accuracy and thoroughness.
• Proficiency in creating technical documentation and user guides.
• Experience working with diverse international client bases is advantageous.

• Provide expert remote technical support and diagnostics for automotive systems and components.
• Analyze complex vehicle issues reported by customers and dealership technicians.
• Guide users through diagnostic procedures using specialized software and tools.
• Interpret diagnostic trouble codes (DTCs) and vehicle data logs.
• Recommend appropriate repair strategies and solutions based on diagnostic findings.
• Develop and update technical documentation, repair manuals, and knowledge base articles.
• Assist in training junior technical support staff and field technicians (virtually).
• Collaborate with engineering and product development teams to identify and resolve recurring technical issues.
• Stay current with the latest automotive technologies, diagnostic tools, and repair techniques.
• Document all diagnostic processes, findings, and resolutions accurately.
• Advise on warranty claims and parts replacement based on diagnostic outcomes.
• Contribute to the improvement of diagnostic software and hardware functionalities.
• Maintain a high level of customer satisfaction through efficient and effective problem resolution.
• Participate in virtual team meetings and knowledge-sharing sessions.

• Advanced technical certification in Automotive Technology (e.g., ASE Master Certified) or a relevant Engineering degree.
• Minimum of 8 years of progressive experience in automotive diagnostics, repair, and technical support.
• In-depth knowledge of automotive electrical systems, engine management, powertrain, and vehicle networking protocols (e.g., CAN bus).
• Proficiency with advanced automotive diagnostic scan tools and software (e.g., OEM-specific tools, third-party diagnostic platforms).
• Strong analytical and problem-solving skills with a methodical approach to diagnostics.
• Excellent verbal and written communication skills, essential for remote technical guidance.
• Ability to interpret technical diagrams, schematics, and service bulletins.
• Experience in creating technical documentation or training materials is a significant plus.
• Ability to work independently and manage a high volume of complex technical inquiries in a remote environment.
• Familiarity with various automotive makes and models is highly desirable.
• Passion for automotive technology and a commitment to continuous learning.

• Manage and coordinate complex calendars, scheduling meetings, appointments, and travel arrangements for executives.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Handle incoming communications, including emails, calls, and messages, filtering and prioritizing as needed.
• Organize and maintain digital filing systems, ensuring easy access to important information.
• Conduct research and compile data for various projects and reports.
• Assist with the preparation of meeting agendas and take minutes during virtual meetings.
• Process expense reports and manage basic financial documentation.
• Coordinate logistics for virtual events and team activities.
• Act as a liaison between executives and internal/external stakeholders.
• Maintain confidentiality and discretion in all administrative matters.
• Proactively identify and address administrative challenges to ensure seamless workflow.
• Manage and order office supplies or digital tools as needed for remote operations.

• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
• Minimum of 5 years of experience in an administrative or executive assistant role.
• Proven experience supporting senior-level management.
• Exceptional organizational and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with virtual collaboration tools such as Zoom, Microsoft Teams, Slack, Asana, Trello.
• Excellent written and verbal communication skills.
• High level of discretion and professionalism.
• Ability to multitask and prioritize effectively in a remote environment.
• Proactive problem-solving abilities and a meticulous attention to detail.
• Previous experience in a remote administrative role is highly preferred.