4,935 Lead Installation Maintenance Technician Remote Support jobs in Kenya
Lead Installation Technician - Remote Support
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Installation Technician to join their fully remote technical support team. In this critical role, you will be responsible for providing expert remote guidance and oversight for the installation, configuration, and maintenance of complex technical systems. You will serve as the primary point of contact for field technicians, troubleshooting challenging issues and ensuring successful project completion from a distance. Your duties will include developing detailed installation procedures, creating technical documentation, and delivering remote training to installation teams. A deep understanding of mechanical, electrical, and/or software systems relevant to our industry is essential. The ideal candidate possesses exceptional problem-solving skills, a meticulous attention to detail, and the ability to diagnose and resolve issues based on remote diagnostics and troubleshooting. Experience with remote diagnostic tools, video conferencing platforms, and digital documentation is crucial. You will collaborate closely with engineering, project management, and customer support teams to ensure seamless project delivery and client satisfaction. This position demands strong leadership qualities, excellent communication skills, and the ability to guide and motivate field personnel through complex technical tasks. The capacity to work independently, manage multiple installation projects concurrently, and maintain detailed records in a fully remote setting is paramount. You will also be responsible for analyzing installation feedback to identify areas for process improvement and contributing to the development of training materials.
Responsibilities:
Responsibilities:
- Provide expert remote technical support for installation and commissioning of systems.
- Develop and refine installation manuals, troubleshooting guides, and technical documentation.
- Conduct remote training sessions for field installation technicians.
- Diagnose and resolve complex technical issues reported by field teams.
- Oversee the adherence to installation procedures and quality standards.
- Liaise with engineering and project management teams to address design or implementation challenges.
- Analyze installation performance data and identify opportunities for improvement.
- Manage remote installation projects, ensuring timely and successful completion.
- Maintain accurate records of installation activities, issues, and resolutions.
- Contribute to the continuous improvement of installation processes and tools.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
- Minimum of 5 years of experience in installation, maintenance, or technical support of complex systems.
- Proven ability to troubleshoot and resolve technical issues remotely.
- Strong understanding of electrical, mechanical, and/or software systems.
- Proficiency with remote diagnostic tools, collaboration software, and digital documentation platforms.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication, interpersonal, and leadership abilities.
- Ability to work independently and manage multiple projects in a remote environment.
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Lead HVAC Technician - Remote Support & Diagnostics
Posted 12 days ago
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Job Description
Our client seeks a highly skilled and experienced Lead HVAC Technician to provide remote technical support and diagnostic services. This is a critical, fully remote role designed for an expert in heating, ventilation, and air conditioning systems. You will be instrumental in troubleshooting complex HVAC issues for clients and field technicians through remote analysis and guidance. Responsibilities include analyzing system performance data, providing detailed diagnostic reports, and offering expert recommendations for repairs and maintenance. You will also be responsible for guiding junior technicians through complex procedures via video conferencing and detailed instructions. A strong understanding of various HVAC systems, including commercial and residential applications, is essential. The ideal candidate will possess extensive hands-on experience combined with exceptional problem-solving skills and the ability to clearly communicate technical information remotely. Proficiency with diagnostic software and remote monitoring tools is a must. Certifications such as EPA Universal, NATE, or equivalent are highly desirable. You must be adept at interpreting schematics, blueprints, and technical manuals to provide accurate and effective remote assistance. Excellent communication, patience, and the ability to remain calm under pressure are vital for supporting clients and field teams effectively from a distance. This is a unique opportunity to leverage your expertise in a dynamic, remote-first environment, contributing to the efficient operation of critical systems for our client.
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Field Service Technician Lead (Remote Support)
Posted 20 days ago
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Job Description
Our client is a leading provider of specialized equipment and requires a skilled Field Service Technician Lead to provide remote support and guidance to their field technician teams. This role is crucial for ensuring timely and effective resolution of technical issues in the field, minimizing downtime for clients. You will be responsible for remotely troubleshooting complex mechanical and electrical issues, providing step-by-step guidance to field technicians via phone, video conferencing, and remote diagnostic tools. You will analyze service reports and diagnostic data to identify root causes of problems and develop effective solutions. Developing and updating technical documentation, including troubleshooting guides, repair manuals, and best practices, will be a key responsibility. You will also provide training and mentorship to field technicians, enhancing their technical skills and problem-solving capabilities. Collaborating with engineering and product development teams to provide feedback on equipment performance and potential improvements is essential. A strong understanding of mechanical, electrical, and electronic systems is required, along with experience in diagnosing and repairing complex machinery. Proficiency with diagnostic software and remote access tools is a must. A minimum of 5 years of experience as a Field Service Technician, with proven experience in a lead or supervisory role, is necessary. Excellent communication, diagnostic, and problem-solving skills are paramount. The ability to clearly articulate technical information to individuals with varying levels of expertise is essential. A technical diploma or degree in a relevant field (e.g., Electrical Engineering Technology, Mechanical Engineering) is preferred. This is an excellent opportunity to leverage your expertise to support critical field operations and contribute to client satisfaction, all while enjoying the flexibility of a remote work arrangement.
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Lead HVAC Installation Technician - Remote Field Support
Posted 6 days ago
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Job Description
Our client is actively seeking a highly skilled Lead HVAC Installation Technician to provide remote field support and technical guidance. While the role is remote, your expertise will be crucial in remotely overseeing and assisting on-site technicians with complex HVAC installations, troubleshooting, and maintenance across various locations. You will be the primary technical point of contact, offering expert advice and ensuring the highest standards of quality and safety in installations. The ideal candidate will possess extensive hands-on experience in installing, repairing, and maintaining a wide range of HVAC systems, coupled with strong diagnostic skills and a deep understanding of electrical and mechanical principles. Your responsibilities will include guiding field teams through intricate installation procedures, diagnosing and resolving advanced technical issues remotely, and conducting virtual quality inspections. You will also contribute to the development of installation best practices and training materials for field personnel. This role requires exceptional problem-solving abilities, excellent communication skills, and the capacity to effectively guide and mentor technicians from a distance. Proficiency with remote diagnostic tools and communication platforms is essential. You will play a key role in ensuring customer satisfaction and operational efficiency for our client's HVAC services. A proactive approach to identifying potential issues and providing timely solutions will be highly valued. This is a unique opportunity for an experienced HVAC professional to leverage their technical acumen in a remote-first support role, impacting installation quality and technician development across numerous sites. Your leadership and problem-solving skills will be paramount.
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Senior Field Service Technician Lead - Remote Support
Posted 18 days ago
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Job Description
Our client, a leading provider of industrial machinery and automation solutions, is seeking a highly skilled Senior Field Service Technician Lead to provide remote technical support and guidance. This is a fully remote position, allowing you to leverage your expertise to assist clients and field teams without the need for extensive travel. The ideal candidate will have a comprehensive understanding of electromechanical systems, diagnostic procedures, and troubleshooting techniques for complex industrial equipment. You will be responsible for remotely diagnosing technical issues, guiding on-site technicians through repair processes, and ensuring minimal downtime for client operations. This role requires excellent communication skills, strong problem-solving abilities, and the capacity to work under pressure.
Key responsibilities include providing real-time remote support via phone, video conferencing, and remote diagnostic tools, analyzing equipment performance data, and recommending preventative maintenance measures. You will develop and update technical documentation, create training materials for field technicians, and conduct virtual training sessions. This role also involves collaborating with engineering and product development teams to identify recurring issues and contribute to product improvements. The ability to interpret technical drawings, schematics, and diagnostic reports is crucial. A strong customer service orientation and the ability to communicate technical information clearly to both technical and non-technical audiences are essential. While this role is designed for remote operation, it supports our service network within areas including **Ruiru, Kiambu, KE**, connecting technical expertise to field challenges.
Qualifications: A Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field. A minimum of 7 years of hands-on experience as a field service technician, with at least 2 years in a lead or senior support role. Proven expertise in diagnosing and repairing complex industrial machinery and automation systems. Strong proficiency in using diagnostic tools, multimeters, oscilloscopes, and relevant software. Excellent problem-solving, analytical, and critical thinking skills. Exceptional communication and interpersonal skills, with the ability to guide and instruct others remotely. Experience with remote support technologies and platforms is highly desirable. Ability to work independently and manage time effectively in a remote work setting. Certifications in relevant equipment or technologies are a plus. Join our innovative service team and be at the forefront of providing expert remote technical solutions.
Key responsibilities include providing real-time remote support via phone, video conferencing, and remote diagnostic tools, analyzing equipment performance data, and recommending preventative maintenance measures. You will develop and update technical documentation, create training materials for field technicians, and conduct virtual training sessions. This role also involves collaborating with engineering and product development teams to identify recurring issues and contribute to product improvements. The ability to interpret technical drawings, schematics, and diagnostic reports is crucial. A strong customer service orientation and the ability to communicate technical information clearly to both technical and non-technical audiences are essential. While this role is designed for remote operation, it supports our service network within areas including **Ruiru, Kiambu, KE**, connecting technical expertise to field challenges.
Qualifications: A Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field. A minimum of 7 years of hands-on experience as a field service technician, with at least 2 years in a lead or senior support role. Proven expertise in diagnosing and repairing complex industrial machinery and automation systems. Strong proficiency in using diagnostic tools, multimeters, oscilloscopes, and relevant software. Excellent problem-solving, analytical, and critical thinking skills. Exceptional communication and interpersonal skills, with the ability to guide and instruct others remotely. Experience with remote support technologies and platforms is highly desirable. Ability to work independently and manage time effectively in a remote work setting. Certifications in relevant equipment or technologies are a plus. Join our innovative service team and be at the forefront of providing expert remote technical solutions.
This advertiser has chosen not to accept applicants from your region.
4
Lead Telecommunications Technician - Remote Network Support
Posted 3 days ago
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Job Description
Our client is seeking a highly experienced Lead Telecommunications Technician to provide remote network support and installation guidance. This is a fully remote position, allowing you to leverage your technical expertise from anywhere. You will be responsible for overseeing and troubleshooting complex telecommunications systems, providing expert guidance on installation procedures, and ensuring optimal network performance for clients. Your role will involve remote diagnostics, remote configuration of equipment, and potentially guiding on-site technicians through intricate installation processes. The ideal candidate will possess a comprehensive understanding of various telecommunications technologies, including fiber optics, wireless communication, and network protocols. Proven experience in diagnosing and resolving network issues remotely is essential, as is proficiency with network monitoring tools and diagnostic software. Strong communication skills are vital to effectively convey technical information and instructions to diverse audiences. This remote role requires excellent problem-solving capabilities, a meticulous attention to detail, and the ability to work independently and manage multiple support tickets efficiently. You should be adept at interpreting technical documentation and schematics. This is a fantastic opportunity to apply your skills in a flexible, remote setting, contributing to the reliability of critical communication infrastructures. The administrative location is **Kakamega, Kakamega, KE**, but the work is performed remotely. Our client values technical acumen and initiative.
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Lead HVAC Technician - Remote
Posted 20 days ago
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Job Description
Our client is seeking a seasoned and highly skilled Lead HVAC Technician to manage and oversee complex installation and maintenance operations. This is a unique fully remote position where you will be responsible for providing expert technical guidance, troubleshooting, and quality assurance for HVAC systems across various client sites, primarily through remote diagnostics and support. The ideal candidate will have extensive hands-on experience with a wide range of HVAC equipment, a strong understanding of electrical and mechanical systems, and exceptional problem-solving capabilities. You will act as a primary point of contact for field technicians, providing remote assistance and escalating issues when necessary. This role requires a proactive approach to preventative maintenance and a commitment to ensuring optimal system performance and client satisfaction.
Responsibilities:
Responsibilities:
- Provide expert remote technical support and guidance to field technicians for HVAC installation, maintenance, and repair.
- Diagnose and troubleshoot complex HVAC system issues using remote diagnostic tools and schematics.
- Develop and implement best practices for HVAC system installation and maintenance.
- Conduct remote quality control checks on completed work performed by field technicians.
- Train and mentor field technicians on new equipment, techniques, and safety procedures.
- Oversee preventative maintenance programs to minimize downtime and ensure system efficiency.
- Interpret blueprints, schematics, and technical manuals to provide accurate instructions.
- Manage inventory of critical spare parts and coordinate timely delivery to field sites.
- Respond to emergency service requests and provide rapid remote support to resolve critical issues.
- Document all service calls, diagnoses, repairs, and maintenance activities accurately.
- Stay up-to-date with the latest advancements in HVAC technology and industry trends.
- Collaborate with project managers and clients to ensure project timelines and satisfaction.
- Ensure all work complies with safety regulations and building codes.
- Analyze system performance data to identify areas for optimization.
- Recommend upgrades or replacements for aging or inefficient HVAC equipment.
- High school diploma or equivalent; completion of a recognized HVAC trade program or apprenticeship is essential.
- Minimum of 8 years of hands-on experience as an HVAC technician, with at least 2 years in a lead or supervisory role.
- Proven expertise in diagnosing and repairing a wide range of commercial and residential HVAC systems (e.g., split systems, VRF, chillers, boilers).
- Strong understanding of electrical, mechanical, and control systems related to HVAC.
- Proficiency with diagnostic tools, multimeters, and refrigerant recovery equipment.
- Excellent problem-solving and critical thinking skills.
- Exceptional communication and interpersonal skills to effectively guide field technicians remotely.
- Ability to interpret technical documentation, blueprints, and schematics.
- Experience with remote monitoring and diagnostic software is a significant advantage.
- Valid driver's license and a clean driving record (for potential site visits if required, though the primary role is remote).
- Relevant certifications (e.g., EPA Universal) are required.
- Ability to work independently and manage time effectively in a remote setting.
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Lead HVAC Installation Technician - Remote
Posted 6 days ago
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Job Description
Our client is seeking an experienced and highly skilled Lead HVAC Installation Technician to join their entirely remote operations team. This crucial role involves overseeing and performing complex installations of heating, ventilation, and air conditioning systems for a diverse range of clients across various locations. You will be responsible for leading installation teams, ensuring adherence to safety standards, quality workmanship, and project timelines. The ideal candidate will possess extensive hands-on experience in HVAC system installation, troubleshooting, and maintenance. Responsibilities include interpreting blueprints and technical diagrams, performing system diagnostics, installing and configuring HVAC components, conducting system tests, and providing technical guidance and support to junior technicians. While this is a remote role in terms of initial management and support, the nature of the job requires frequent travel to client sites for hands-on installation work. A valid driver's license and willingness to travel extensively are mandatory. Proficiency in a variety of HVAC systems and brands is essential. Strong problem-solving skills, excellent mechanical aptitude, and a commitment to customer satisfaction are paramount. You will also be responsible for managing inventory, ordering parts, and maintaining accurate installation records. Our client values individuals who are safety-conscious, detail-oriented, and possess excellent communication skills to liaise with clients and team members. This is a fantastic opportunity for a seasoned technician to take on a leadership role within a forward-thinking company that supports remote collaboration for planning and administrative tasks, while focusing on field execution. If you are a master of your trade and looking for a challenging, rewarding role with significant autonomy, we encourage you to apply.
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Lead HVAC Technician - Remote Systems Management
Posted 20 days ago
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Job Description
Our client is seeking an experienced and certified Lead HVAC Technician to oversee the remote management and maintenance of heating, ventilation, and air conditioning systems for a portfolio of commercial properties. This is a fully remote role, requiring you to leverage advanced diagnostic tools and remote monitoring software to ensure optimal system performance. Your responsibilities will include remote troubleshooting of HVAC issues, diagnosing complex technical problems, and guiding on-site technicians through repair procedures. You will also be responsible for preventative maintenance scheduling, ensuring all systems are operating efficiently and in compliance with safety regulations. The ideal candidate will possess a strong technical background in HVAC systems, including extensive knowledge of various types of equipment, control systems, and refrigeration cycles. A relevant trade certification (e.g., NTC, ATCL) and a minimum of 5 years of hands-on experience are required. Proficiency in using remote monitoring software, diagnostic tools, and digital reporting systems is essential. Excellent problem-solving skills, attention to detail, and the ability to communicate technical information clearly to both technical and non-technical individuals are crucial. This remote position offers a unique opportunity to apply your HVAC expertise in a flexible work environment, focusing on proactive system management and minimizing downtime. You will play a vital role in ensuring the comfort and operational efficiency of our client's facilities. We are looking for a proactive individual who can anticipate maintenance needs and implement effective solutions remotely. The ability to manage multiple systems and prioritize urgent issues is key.
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Lead HVAC Installation Technician (Remote Oversight)
Posted 20 days ago
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Job Description
Our client is a leader in building services, seeking a skilled and experienced Lead HVAC Installation Technician to join their fully remote technical support and oversight team. While the physical installation work occurs on-site, this role involves remote supervision, quality assurance, and troubleshooting support for field technicians. The ideal candidate will possess extensive hands-on experience with the installation, maintenance, and repair of various HVAC systems. You will be responsible for providing technical guidance to field teams, reviewing installation plans, ensuring adherence to safety and quality standards, and assisting in diagnosing complex system issues remotely. Strong understanding of HVAC principles, electrical systems, and relevant codes is essential. This position requires excellent problem-solving skills, diagnostic abilities, and the capacity to communicate technical information clearly and effectively through digital channels. You will play a vital role in ensuring the successful and efficient execution of installation projects across diverse client locations.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote technical guidance and support to HVAC installation teams.
- Review and approve HVAC system installation plans and designs.
- Ensure compliance with safety regulations and industry standards during installations.
- Assist field technicians in diagnosing and troubleshooting complex HVAC system problems remotely.
- Conduct remote quality assurance checks on completed installations.
- Maintain accurate records of installation activities, issues, and resolutions.
- Liaise with project managers and engineering teams to address installation challenges.
- Develop and update technical documentation and training materials.
- Train and mentor junior technicians on best installation practices.
- Stay current with advancements in HVAC technology and installation techniques.
Qualifications:
- Minimum of 8 years of progressive experience in HVAC installation, maintenance, and repair.
- Proven expertise in a wide range of HVAC systems (residential, commercial, industrial).
- Strong understanding of refrigeration cycles, air distribution, and control systems.
- Familiarity with electrical wiring, schematics, and troubleshooting.
- Ability to interpret blueprints and technical diagrams.
- Excellent problem-solving, diagnostic, and analytical skills.
- Strong communication and interpersonal skills for remote collaboration.
- Proficiency in using digital tools for communication, documentation, and project management.
- Relevant certifications (e.g., EPA Universal, NATE) are highly desirable.
- Commitment to safety and quality workmanship.
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